John Smith on digital modernisation of the big traditional banks

John Smith is the Executive Vice President for Ecosystem at Zafin. He is responsible for the strategic and tactical management of the company’s ecosystem, including the creation of new business models to support growth and differentiation. 

He has a proven track record of building partnerships and alliances as part of a symbiotic ecosystem for financial services.

We discuss:

1. The key priorities and challenges for traditional incumbent banks
2. The customer impact of the evolving banking landscape
3. How Zafin solves client problems and provides solutions
4. What makes up the ecosystem & the value it delivers to clients
5. How the pandemic has impacted the modernisation of banks