Jay Leonard, Complex GM of Wyndham Lake Buena Vista Resort Area Disney Springs, shares how he runs this complex at Walt Disney World, what challenges being near such an attraction brings, hurricanes, community involvement, and Jay's dedication to guest experience. Stay tuned for more insights and interviews on hospitality's leading show! 🎙️
Anthony and Glenn shoot the breeze today!
Charles Oswald, CEO of Aperture Hotels, talks about how they are bringing focus and depth to the complex and crowded field of hotel management. What was have they been able to stand out and what is their main focus through the rest of 2024?
Shannon McCallum , Vice President of Operations with Resorts World Las Vegas shares what it's like running the trio of hotels -- Las Vegas Hilton , Conrad Hotels & Resorts Las Vegas, and Crockfords -- at the casino resort. Plus, how the property continually evolves, the sharp rise of conventions, and a bit on leadership too....
Ashish Verma, Senior Vice President, Luxury Division, The Unbound Collection by Hyatt talks about how he under his leadership The Chatwal is now recognized among the top luxury boutique hotels, voted #1 of the 20 Best Hotels in New York City by Condé Nast Traveler in 2022 as well as one of the Best City Hotels in the Continental U.S. by Travel + Leisure in 2021. How was he able to make that happen?
Joelle Park , SVP & Chief Marketing Officer at BWH Hotels shares the company's strategy of leveraging its mothership brand through it’s "Life's a Trip" campaign to promote all its brands. Plus, how AI affects advertising, staying authentic and why travel influencers actually matter....
Ben Weinberg and Mike Weiss, Founders of Trailborn, are talking about how they have created unique hotel experiences in the great American outdoors. Each Trailborn hotel puts guests at the heart of the country’s most extraordinary outdoor destinations – from national parks to coastal cliffs, and snow-capped mountains to sun-soaked beaches. Trailborn combines elevated, thoughtful design with an authentically local experience to create a memorable stay for outdoors enthusiasts.
Last week at SonestaCon24 we had the chance to hear from Sonesta’s CBO Elizabeth Harlow and CMO Chris Trick about how the company will define itself to the consumer. We discuss giving their customers access to things you can’t buy with a relationship with Rolling Stone magazine, its rewards program and how they’re leveraging micro influencers.
Sloan Dean is CEO of Remington Hospitality and is focused on smart growth. For them that means going all in on places such as Caribbean and Latin America. Today, we learn more about their strategy and much more about the financial state of the hotel business.
Sonesta Hotels is hosting its first ever brand conference after a few years of furious growth and creating a company trajectory. Here in Las Vegas we speak with CEO John Murray and Keith Pierce, EVP, Development and Franchise, to hear how it all came together and what’s next.
What does it take to be a multi-unit GM at the #1 airport restaurant in the US? Jason Dix oversees both One Flew South locations at Atlanta Airport and will share his view on airport restaurant food trends.
We're at the Marriott New York JFK Airport with GM Mark Irgang taking a look at the next-generation airport hotel, brought to us by Chartwell Hospitality.
Tatiana Sheveleva, Partner & Co-Founder of Chapi Chapo Design joins to talk about what it takes to found a design firm in recent times and why her and her team have been able to get some of the most prestigious brands in the world to work with them....
It's just a year away!! REAL ID is coming to an airport near you May 7, 2025. Is your license compliant? How do you know if it is, and what can you do about it? Simone Davis is the Director of REAL ID at TSA and shares what we all need to know.
Over in the UK, Steven Hesketh is known as the Hospitality Hero because he’s empowering people like us to be our Hospitality Hero. Today, we learn about the essential elements needed to rev up your hotel’s business as well as your career while getting a glimpse into the state of the UK hotel business.
Webb Wilson, CEO and Chief Investment Officer at KWC Management, talks about what it's like to be running a company that holds the legacy of one of the most famous hoteliers there is. How does the history of Kemmons Wilson drive his strategy for future success?
Embassy Suites is celebrating its 40th anniversary, but it's not relying on the past. Undergoing a dynamic transformation Bonnie Campagnuolo , Global Brand Head, Embassy Suites by Hilton, shares hoew the brand continues connecting to owners and customers.
We're at Wynn Studios in Las Vegas with Todd-Avery Lenahan, President and Chief Creative Officer with Wynn Resorts discussing the secrets of building the company's different projects such as the $3.9 billion under construction Wynn Al Marjam in UAE and the potential $12 billion NYC property.
Dan Lesser of LW Hospitality Advisors cuts through the noise and shares the real truths about the state of hosptiality. Plus, San Francisco and NYC are smart investments?
Amaury Piedra, Managing Director of Caribe Royale Orlando shares the secret behind a massive $140 million property reinvention that reinvented an aging hotel into a four-star jewel! FYI, when I visited they had 98% occupancy at rates they’d never get before this project.
Get to know AHLA Interim President/CEO Kevin Carey! Kevin makes his first appearance with us so we get an update on the direction of the AHLA, its leadership search and how the organization is doubling down on sustainability with its partnership in Green Key Global.
Sales & Marketing have been around for so long it can be hard to find ways to be innovative. Bruce Himelstein, founder of the BJH group, shares how he continues to find ways to change these fields to keep things fresh and stand out from the crowd.
Tom Roelens, Managing Director at Atlantis, The Royal in Dubai shares how his career led him to lead one of the top properties in the world. This one year old property was designed to complement Atlantis, The Palm and we share how they created, programmed and launched this property....
Roman Pedan, Founder & CEO of Kasa, tells us how he is using tech to connect apartments, hotels, and homes to people across the world. What makes Kasa different from traditional companies and why are they changing the game for travelers?
It's a lesser talked about area of hospitality, but hospitality law is imperative to getting any deal done. With so much to cover from government ordinances, contracts, negotiations, and more we have one of the best in the business, Nelson Migdal joins us to talk about what to look for from the legal side of the business.
Anthony has an amazing new show called Hotel All-Stars where folks compete for a job in a hotel.
Peter Ricci, Director, Florida Atlantic University, returns to talk about the state of education in the hospitality industry. Yesterday we talks programs more focused on real estate and investing, today we talk about the operation of the hotel. Have enrollment numbers started to stabilize? What are some ways that Peter has been showing the value of the industry to younger students?
Prof. Jan deRoos has taught as the HVS International Professor of Hotel Finance and Real Estate at the SC Johnson College of Business and the Nolan School of Hotel Administration at Cornell University. He shares what professionals must do to break into the off-property part of the hotel business. How much of the education translates to the real world? How does the content translate across international markets? Producer Dave received a certificate in this program, and he shares how it's helping ...
Michael Shindler of Four Corners Advisors educates Glenn and Dr. Producer Suzanne on the intricacies of what happened between Choice and Wyndham, a class action lawsuit against CoStar/STR and many hotel brands we all know (this is CRAZY), and interesting insight into Barry Sternlicht's different businesses.
We'll be at Hunter Hotel Investment Conference March 19-21. Will you? Today, we're talking to Lee Hunter and Teague Hunter about why YOU need to be there with us. Here's two reason: Anthony Capuano, Marriott's CEO and Ed Bastien, Delta's CEO. And a bonus reason, celebrating industry icon Bob Hunter. Plus I'll be hosting an amazing brand/owners panel.
