We start off National Wellness Month talking to Michele McArthur about how she is bringing her passions of hospitality and wellness together by helping to guide people with a L.E.A.N (Lifestyle - Exercise - Attitude -Nutrition) Holistic Healing Approach from inside out. Plus, Ken Patel of EV Everything on bringing together hotel tech, customer service and experience.
Aug 03, 2021•1 hr 1 min•Season 4Ep. 381
Serving the industry as Chairman of the California Hotel & Lodging Association and his company in the role as CEO of Coast Redwood Hospitality, Bijal Patel discusses how the association is fighting, labor issues and more! Plus, Glenn shares his experience in a luxury guest suite at LAX prior to a flight where celebrities go to get away from crowds. Hint: It's amazing.
Jul 29, 2021•1 hr 11 min•Season 3Ep. 380
Brian Quinn, Chief Development Officer, and Jordan Langlois, Senior Vice President, Franchise Operations at Sonesta Hotels, share how the Franchise Development team is rolling out its new franchise program to continue leveraging the company's incredible growth.
Jul 28, 2021•55 min•Season 3Ep. 379
We are live just steps away from LA Live with Adam Burke, President & CEO of the LA Tourism and Convention Board. We hear about how LA tourism is recovering and how important it is to have ALIS back in person.
Jul 27, 2021•1 hr 2 min•Season 3Ep. 378
Live from the Intercontinental Downtown LA we have Elie Maalouf, CEO of IHG America's Region, joining us in person. We talk about what him and his team are doing to help stimulate the recovery for all hotels. We then have Jen Gribble, SVP Global Mainstream Brands, coming on to update us on avid. Atwell Suites, Staybridge Suites, and Candlewood Suites
Jul 26, 2021•57 min•Season 3Ep. 377
Phil Cordell, Global Category Head for Hilton Lifestyle, joins the show to talk about Motto by Hilton and Tempo by Hilton. We dive into the difference between the brands, how Hilton is filling the gaps in hospitality, and what has been driving Hilton's impressive growth in the lifestyle sector.
Jul 23, 2021•54 min•Season 3Ep. 376
Manny Rappenecker is Vice President & Global Brand Leader, Marriott Hotels & Marriott Executive Apartments at Marriott International. She'll update us on how Marriott continues to help it's hotels out of the pandemic, what the future experience is staying at a Marriott hotel and she'll share some stories about working with Anthony. Oh boy!
Jul 21, 2021•34 min•Season 3Ep. 375
Hospitality Expert, Tammy Gillis, joins the show to discuss ways hotels can increase their sales performance and training to drive revenues and retain employees! We will learn about how she drove success for the biggest brands and learn about her new book "Room to Grow: Not Leaving Sales to Change"
Jul 20, 2021•1 hr 8 min•Season 3Ep. 374
We speak to Ken Greene, the Interim President of AAHOA about taking over the role and then hear from Crystal Hilsley about how she is bringing Garden-to-Table Hospitality experiences and Kitchen Gardens to Hotel chains.
Jul 19, 2021•58 min•Season 3Ep. 373
While some supply related issues are working themselves out, others are becoming more acute. We speak with Mark Friesen, Principal at Beyer Brown & Associates regarding managing the issue and keeping hotels stocked, renovated and ready for business.
Jul 15, 2021•51 min•Season 3Ep. 372
Hotel rooms are a perishable commodity. Once the sun rises, That money's lost forever. But what if we told you there's a cool way to monetize those unsold rooms by getting some amazing advertising in return? Say what?! Watch and learn how NOW! Then go to www.innovativetravelmarketing.com and learn more
Jul 14, 2021•56 min•Season 3Ep. 371
Anthony and Glenn chat with the incredible Sarah Dandashy about the latest hotel biz news, then Geoff Graf of Hogan Hospitality out of Hawaii shares the latest news from the 50th state.
Jul 13, 2021•50 min•Season 3Ep. 370
Beau Benton is President at LBA Hospitality. Today, he shares critical insights as to how management companies operate and find success, a unique development strategy, the normal ebb and flows of property churn and so much more! Hint: People like booze. Watch now!
Jul 12, 2021•49 min•Season 3Ep. 369
Anthony and Glenn are at the grand reopening of Serendipity 3! One of Glenn's childhood favorites has been reinvented and we're here for the grand debut!
Jul 10, 2021•42 min•Season 3Ep. 368
Founder and chief hospitality strategist of The Vonne Group, Davonne Reaves capitalizes on and focuses on teaching African American’s how to become hotel investors and owners. With a passion for people and pineapples —the premiere symbol for the hospitality industry — Davonne Reaves makes hotel ownership real and relatable through educational training and programmatic resources that spotlight each step in the hotel acquisition process, leaning into sustainable success strategies....
Jul 07, 2021•54 min•Season 3Ep. 366
Jesse DePinto is co-founder and chief product officer at Frontdesk, a company offering suites, lofts, and vacation rentals for a single night, weekend, or longer in the best urban neighborhoods in the most desirable destinations.
Jul 06, 2021•41 min•Season 3Ep. 365
We're going hyper local today. Well, our hyper local market at least! We've got Kristen Reynolds, CDME, an incredible professional redefining how we market to tourists here on Long Island. Watch and learn for how this DMO, Discover Long Island is changing everything when it comes to how to boost tourism and travel to this region.
Jul 01, 2021•1 hr 3 min•Season 3Ep. 364
We're at HOTEC North America broadcasting live with three of the hotel industry's top designers! We've got Beth Campbell of Campbell House, Kimberly Miller an Tyler Duncan of Duncan & Miller Design.
Jun 30, 2021•59 min•Season 3Ep. 363
We're at HOTEC North America broadcasting live and discussing the huge headache know as the supply chain. We have the CYNTHIA MILOW of Purchasing Management International, LP , Brenda Maddox of The Maddox Company, and Jannet McCray of HPG International !...
Jun 28, 2021•54 min•Season 3Ep. 362
Watch the whole show to hear from the President, Scott Sibella. We also have their Director of F&B and the VP of the casino!!!
Jun 27, 2021•45 min•Season 3Ep. 361
We have amazing guests ready to discuss the incredible resurgence of Las Vegas, downtown style. We're joined by Holly O’Brien, Vice President of Marketing with the Golden Nugget Las Vegas and Paul McGuire, Chief Marketing Officer with the Fremont Street Experience.
Jun 23, 2021•56 min•Season 3Ep. 360
We're live in person with Richard “Boz” Bosworth, CEO of JC Hospitality, owner of Virgin Las Vegas and Joe Hasson, GM of the Mohegan Sun Casino Las Vegas, located within the Virgin Hotel.
Jun 21, 2021•1 hr 6 min•Season 3Ep. 359
Jorgan Von Steining is President at Paligroup Management, a collection of hotels and residences created with the convictions that neighborhoods, unique experiences, and inspiring places are integral to a life well-traveled. We chat culture, design and forging fundamental guest relationships.
Jun 17, 2021•51 min•Season 3Ep. 358
We're at The Langham NYC where we spoke with Managing Director Richard Busierre and Ahmass Fakahany, CEO & Owner of Altamarea Group on what it takes to have a successful hotel and profitable F&B operation that not only makes guests happy but draws in folks from the community. Plus, we learn how they converted three hotel rooms with terraces into an exciting new outdoor bar and restaurant.
Jun 17, 2021•1 hr 3 min•Season 3Ep. 357
Jim Pittas is President and CEO of PMMI, The Association for Packaging and Processing Technologies on how he's approaching the return of trade shows.
Jun 14, 2021•53 min•Season 3Ep. 356
Ryan Minton is a hotelier who has just written a book entitled "Thanks for Coming in Today." We discuss how to create an amazing customer service culture.
Jun 10, 2021•1 hr•Season 3Ep. 355
Ted Darnell is Partner & CEO, Lodging and Technical Services, with HEI Hotels. He's responsible for guidance and growth of HEI’s property operations, asset management and design and construction divisions.
Jun 09, 2021•1 hr 4 min•Season 3Ep. 354
Industry luminary Harris Rosen of Rosen Hotels & Resorts has saved $450 million or more on health related costs. He returns returns with several of his team members to discuss the company, its commitment to RosenCare and how YOUR company should .do the same thing. Oh yeah, because of this and other things, he doesn't have those labor issues either!!
Jun 08, 2021•59 min•Season 3Ep. 353
Sonesta's Chief Commercial Officer Garine Ferejian-Mayo shares an update on the brand and the state of the hotel business.
Jun 07, 2021•55 min•Season 3Ep. 352
Samantha FIsher is Chief Investment Officer Island Hospitality and Chris Green is CEO of Chesapeake Hospitality. We discuss who's investing in hotels and why people think now is the time.
Jun 03, 2021•49 min•Season 3Ep. 351