Mike Stengel, who recently retired from Marriott International after 40 years joins us to remember a legend in the industry, Arne Sorenson, who died this week from pancreatic cancer. Then we talk to Suzanne Dawn Bagnera about you the industry and academia can bridge the gap between students and employment.
Feb 16, 2021•58 min•Season 3Ep. 291
We talk to Mike Fiorentino & Robin Simons of Revenue Solutions about how hoteliers can build business, enhance revenue, and create awareness to increase their overall revenue. And yes, we mean right now.
Feb 16, 2021•1 hr 9 min•Season 3Ep. 290
Stacy Shoemaker Rauen is all about design. Though she's known as the editor in chief for Hospitality Design (HD) magazine, she's much more. Incredibly connected on the design side of hospitality, she's gone way beyond reporting on the trends: now she shapes them. Also, W Chris Green, CHA, CEO of Chesapeake Hospitality, provides the ownership perspective on design. A special shoutout to Lightstone and Moxy Hotels South Beach, which figures prominently in this episode.
Feb 12, 2021•58 min•Season 3Ep. 289
Chip Rogers, President and CEO of AHLA joins for an important political update as well as an important travel related discussion. Plus, Glenn goes off again on dumb regulations implemented in certain states. Then we all miss going to conventions and trade shows. We talk to Jim Pittas of PMMI, an association running multiple events with some attracting 45,000 people or more, about the state of traditional conventions, what he expects moving forward, and what hotels can do to make him welcome when...
Feb 11, 2021•1 hr•Season 3Ep. 288
We're at the incredible Roxbury Motel, a hotel HGTV calls one of the best in the country. Highly innovative and somewhat surreal, you won't believe this property. The creativity at this hotel is breathtaking and we go behind the scenes with the master creators.
Feb 10, 2021•1 hr 24 min•Season 3Ep. 287
We are live from the beautiful Resorts World Catskills with Marcio Azevedo, SVP of Operations, about operating a major casino resort in upstate New York, about 80 miles from New York City. Plus, Meghan Taylor - VP Government Affairs & Public Relations, who shares about working with NY State to ease covid restrictions, and Roberta Byron-Lockwood, President/CEO, Sullivan County - Catskills, who discusses the unique opportunities the region has to build its tourism business.
Feb 08, 2021•2 hr 39 min•Season 3Ep. 286
Anthony and Glenn were recently featured as guest speakers for the HSMAI Hawaii chapter. They spoke not just about the hotel industry but their personal challenges and experiences as well. Thanks to HSMAI for permission to run this episode.
Feb 05, 2021•1 hr 1 min
Marco Roca has been in the hotel business a long time, closing deals for companies like Caesars, Hard Rock and Wyndham. Now he's investing in a totally different way. Plus, Chris Green, CEO of Chesapeake Hospitality makes his triumphant return!
Feb 05, 2021•56 min•Season 3Ep. 285
First we get an update from a world class travel agent as to what consumers are thinking and when she feels people will travel en masse again. Then, we hear from Kunal Sah, whose parents were deported when he was just 11. He tells the story of of he survived, ran the hotel and even found time to be a finalist in the National Spelling Bess, all at the same time!
Feb 03, 2021•59 min•Season 3Ep. 284
Jay Stein, CEO of Dream Hotel Group, returns with an update on the company's continued COVID strategy. Yes DHG has continued challenges like many companies, but they're also opening more hotels this year than ever before, as well as Margaritaville's first ever urban resort in the heart of New York City. We hear how this incredible executive keeps the business moving toward brighter days.
Feb 02, 2021•47 min•Season 3Ep. 283
The Extended Stay Segment was seeing tremendous growth long before COVID, in fact these hotels are responsible for 24% of hotels under construction, says Lodging Econometrics. Today Jimmy Taylor, Extended Stay with InterContinental Hotels Group (IHG®), about why these hotels, and brands like Staybridge Suites® Hotels and Candlewood Suites® Hotels have been the bright spot of the covid crisis.
Feb 02, 2021•53 min•Season 3Ep. 282
We talk to Charles Flateman, Executive Vice President, Business Development at The Shubert Organization, and Chairman of NYC & Company about the state of NYC, Broadway and how NY will make its best comeback ever!!
Jan 28, 2021•1 hr 9 min•Season 3Ep. 281
Rajiv Trivedi returns to discuss the push pull relationship between brands and owners, what both groups are thinking about now, and what this means to not only the future of hotel industry investment, but the future of the hotel business as well.
Jan 27, 2021•1 hr 5 min•Season 3Ep. 280
We talk to Peter Salveson of Bright Support Solutions, Dan Ryan of Blue Canary Solutions, and Stephen McKay of Almo Hospitality about ways that hotels can save money through proper vendor support.
Jan 27, 2021•1 hr 5 min•Season 3Ep. 279
Ronen Nissenbaum, CEO of Dan Hotels, joins us all the way from Israel to talk about his storied career at Marina Bay Sands, Waldorf=Astoria NY, The Plaza, A Fairmont Managed Hotel and how he's turned all that experience into running Dan Hotels Israel. Also, industry expert Michael Frenkel on innovative technologies changing how hoteliers operate their hotels.
Jan 25, 2021•1 hr 13 min•Season 3Ep. 278
Leon Thomas , President of Leon Thomas & Associates, said to us there's not enough black people helping other black people achieve executive positions in the hotel business. That shocked me. We discuss why this is the case and learn other ways to help people rise up to success. Also joining are Thomas Penny , President of Donohoe Hospitality Services , and Professor Miranda Kitterlin-Lynch, PhD , Florida International University. This conversation is raw, real and a must watch. PLEASE SHARE THIS...
Jan 23, 2021•1 hr 12 min•Season 3Ep. 277
For Inauguration Day we talk to Cecil Staton Stanton and Biran Patel from AAHOA about what the new administration will mean for hospitality as COVID-19 continues to wreak havoc on the industry. plus, we hear from Mark Driscoll a DC based GM from the Hamilton Hotel Washington, D.C. on his experiences during the tumultuous two weeks leading to today....
Jan 21, 2021•1 hr 6 min•Season 3Ep. 276
We have a panel discussion, developed by George Mason University, to discuss the future of hospitality students and how they can view the uncertain climate. Glenn and Anthony are joined by Patricia Washington(CEO, Visit Alexandria), Maggie Pearson(Senior Conference Manager, Conference Managers), and Deanne Johnson-Anderson(VP of HR at Crestline) to talk about the future of the industry.
Jan 20, 2021•1 hr 4 min•Season 3Ep. 275
Mark Simon, Senior Director of Marketing for the Four Seasons Maui has spent decades living in Maui and working at the Four Seasons Resorts Maui at Wailea. Hawaii is open and guests are headed there now that all you need is a negative Covid test rather than a two week quarantine. Lots of updates on this incredible market.
Jan 19, 2021•58 min•Season 3Ep. 274
Gabe Saglie is a senior editor at Travelzoo. he shares how hotels are finding new customers through the program as well as current travel consumer sentiment and what hoteliers can be doing to gain trust with potential customers. Plus, Hospitality Hero April Largent who was caught in the middle of the Christmas Day Nashville bombing. We hear her story of how she saved the day at the Moxy Nashville Downtown.
Jan 15, 2021•1 hr 2 min•Season 3Ep. 273
Jerry Inzerillo is an industry legend who seems to know everyone and is one of the most influential people in hospitality business.... of ALL TIME. He shares some incredible wisdom and providesus with a sense of positivity for 2021.
Jan 14, 2021•1 hr 7 min•Season 3Ep. 272
We talk to Peter Salveson of Bright Support Services. His company specializes in working with hoteliers with no up front fee to secure you lower property taxes for your hotel. Chances are your hotel didn't make money last year and your struggling to keep cash flow going with an average deduction for hotels of 10- 15%. This service is something so important we wanted to dedicate the episode to giving you a pathway to higher profitability with lowering expenses. http://brightsupport.net/
Jan 13, 2021•54 min•Season 3Ep. 271
Alex Cabañas is the CEO of BENCHMARK, A Global Hospitality Company , and a man not afraid to face problems head-on. Issue #1 these days is the divisive nature of politics and how it can create workplace friction. Alex shares how he is handling this potentially volatile situation with grace, plus many other #hotel business related issues....
Jan 11, 2021•1 hr 20 min•Season 3Ep. 270
Dan Flannery, SVP of EDITION Hotels, shares the story of the brand, it's partnership with Ian Schreager, Marriott brand is getting through the pandemic, plus a look at their expansion plans and a sneak peak at some of their hotels such as the London EDITION, the Tokyo EDITION and West Hollywood EDITION hotels.
Jan 07, 2021•1 hr 6 min•Season 3Ep. 269
CEO Ken Patel of newly formed EV Hotel Group shares what it's like to start a company during a global pandemic, what it takes to get it off the ground and how right now may be a period of amazing opportunity. Even if it is not clear right now.
Jan 06, 2021•49 min•Season 3Ep. 268
Rachel Philips-Buck from Pharos Resources discusses how universities are learning the art of hospitality., Plus, the danger of social media addiction, how colleges must compete by caring more for students and whether a degree from a university is as critical as it used to be.
Jan 05, 2021•1 hr 5 min•Season 3Ep. 267
We speak with the president of The BHN Group Group, Jeff Higley, the company that runs the ALIS Conference and about 100 events every year. We get his thoughts on the state of the meetings business, how he hopes to lead the way back to in person events and much more industry insight. Plus, Sarah Dandashy shares some top hospitality stories.
Jan 04, 2021•58 min•Season 3Ep. 266
Originally from: Jan 28, 2020 Hosts Anthony Melchiorri and Glenn Haussman speak to travel television icon and two time Emmy winner Samantha Brown. We talk about how she started through her PBS series " Places to Love ," which is now in it's third season. And yes, we love her luggage too!
Jan 01, 2021•2 hr 39 min
From July 5, 2019 Hosts Anthony Melchiorri and Glenn Haussman discuss the critical nature of resilience and how to muster it.
Dec 31, 2020•29 min
From Oct 27, 2018 Hosts Anthony Melchiorri and Glenn Haussman explain why your instincts and subconscious mind may be a better decision maker than our so called rational brains. Subscribe on Apple Podcasts , Google Play , Stitcher and anywhere you get your shows!...
Dec 30, 2020•45 min