Harnessing Chargeback Data: Leveraging What You Learn from Customer Disputes (Webinar Replay)

Webinar Replay – Audio from an earlier webinar with experts from Chargebacks911 and Redbridge

There’s no lack of data when it comes to payments; we’re practically drowning in data. Without a way to leverage it, however, all that information is essentially useless. Is there a way we can actually benefit from this information? We discuss ways of using data to identify fraud trends, close friendly fraud gaps, and determine the best action steps for effective chargeback management.

• The importance of data-driven decisioning
• Pinpointing the most useful types of chargeback data
• Internal/external dispute management actions
• Maximizing prevention & mitigation efforts
• Strategies for optimal recovery

Webinar presentations by Justin Clements and Dan Carter