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ChapmanCG Global HR Interviews

ChapmanCGchapmancg.com
The ChapmanCG Global HR Interview is a compilation of discussions with some of the world’s foremost HR and Talent leaders. Join our CEO, Ben Davies, and other senior members of the ChapmanCG team, as we interview the people who are influencing and changing the HR profession around the world. ChapmanCG is an international executive search firm dedicated to the Human Resources profession. We partner with CEOs to appoint their global Heads of HR, and also work with CHROs to build their HR teams at the global, regional and local level. Visit us at chapmancg.com.
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Episodes

Red Hat, Wendy Montgomery - Implementing Meaningful Inclusion (Oscar Fuchs)

Today's inter-generational, multicultural, multilingual, multi-almost everything workplace is situated in an intensely complicated business environment. With so many dynamics at play how can organizations achieve long lasting success in the form of meaningful inclusion? Wendy Montgomery, Head of Human Resources Asia Pacific for Red Hat, discusses the importance of implementing diversity and inclusion initiatives.

Oct 25, 201611 min

Zurich, Aly Sparks - Social Media and Talent Branding (Ben Davies)

Consumers can use social media platforms, such as LinkedIn, Facebook, Twitter and Instagram to build or destroy brands within minutes. Equally powerful are employees as they provide an authentic perspective through these platforms and influence the perception of an organization's talent brand. So it's well worth the investment to get the alignment just right. Aly Sparks, Global Head of Talent Acquisition at Zurich Insurance, discusses the strategic importance of talent branding.

Oct 11, 201615 min

Mondelez, Betsey Strobl - Addressing Employee Attrition (Oscar Fuchs)

Every organization wants to give their employees a positive experience. They invest heavily on employee branding, wellness programs, and free on-site facilities designed to increase engagement and decrease attrition. Betsey Strobl, Talent and Organization Effectiveness Leader for Asia Pacific, Middle East and Africa, explores creating organizational effectiveness and a culture where employees excel.

Oct 06, 201615 min

Marriott, Regan Taikitsadaporn - Creating Talent Winning Strategies (Tim Spriggs)

The hospitality industry is undergoing massive changes. Finding and developing future leaders who understand the diverse challenges facing hospitality companies, and who can navigate the external market pressures can often time be a monumental task in and of itself. Regan Taikitsadaporn, Chief HR Officer, Asia Pacific for Marriott International discusses Global Talent strategies within the hospitality industry.

Oct 04, 201616 min

Schneider Electric, Pip Russell - What The Business Needs From Today’s HR (Matt Chapman)

The demands on today’s HR leaders are fast and furious. They need to have a deep understanding of business strategies, conduct meetings with their teams as if they were the Heads of Sales, and be able to interpret key analytics. That leaves little time for HR. Pip Russell, Vice President of Human Resources, Pacific at Schneider Electric, discusses what business leaders require from their HR teams.

Sep 29, 201610 min

Microsoft, Paula Leech - Key Trends Impacting Talent Acquisition (Ben Davies)

Organisations are taking an increasingly inventive approach to attract and retain valuable candidates. The rise and influence of social media is putting the candidates firmly in the driver’s seat of the hiring process. Forward thinking organisations are investing in candidate concierge experiences to edge out the hiring competition and smart data is being used to source and develop talent. How can HR stay at the forefront of hiring trends to ensue the right talent is being paired to the right ro...

Sep 27, 201614 min

Philips, Belinda Liu - Creating Corporate Learning Strategies That Work (Matt Chapman)

The new way of doing things a month ago has quickly become the old way of doing things today. Staying abreast of the latest trends and practices is increasingly difficult as technologies evolve and economies expand. Organisations have realised that a key component to success is ensuring their employees remain relevant and their skills up-to-date. Belinda Liu, Head of Learning Innovations at Philips, discusses what makes a successful corporate learning strategy.

Sep 20, 201610 min

GroupM, Rohit Suri - The Innovation Ecosystem (Oscar Fuchs)

Across the corporate world, leaders now view innovation as essential to their company’s long-term success and competitive advantage. Rohit Suri, Chief HR & Talent Officer, South Asia at GroupM discusses why innovation matters.

Sep 15, 20169 min

SAS, Bérengère Dumont - Leading Across Cultures (Ben Davies)

While leading culturally diverse teams requires the same skills that are needed to lead teams in general, it pays to always avoid stereotypes. Using a broad brush approach to multiculturalism and thinking that all people from a certain region behave in a similar manner is risky. It’s important for leaders to remain open-minded to avoid misconceptions. Bérengère Dumont, HR Director Middle East Africa and Turkey at SAS discusses ways of effectively leading multicultural teams.

Sep 13, 20168 min

Panalpina, Peter McDonald - Delivering the Pulse of the Business (Ben Davies)

Much is demanded of today’s HR leaders. They need to understand business strategies like the CEO, partner with their managers and employees as if they were the Heads of Digital Marketing, and be able to interpret analytics like a the Director of Finance. That doesn’t leave a lot of time for things like talent management or workforce planning. Peter McDonald, Regional Head of Human Resources MEAC at Panalpina, discusses what business leaders really need from their HR teams.

Sep 06, 20169 min

Marsh, Daniel Mitchell - High Potential Talent (Oscar Fuchs)

Organisations that invest in a high-potentials program often need assurance that such an investment will provide a return over time and that high-potential employees will not be lost to competitors. Is the current model of talent development too restrictive and is there a growing appetite for greater experimentation and creativity? Daniel Mitchell, Asia Head of Talent, Learning & Diversity at Marsh discusses how organisations nourish top talent.

Sep 01, 201618 min

Generali, Dominic White - Bringing Your 'Whole Self' to Work (Tim Spriggs)

Life is a rich mix of passions and pursuits, yet our roles at work only reflect a small part of who we are. While it makes sense for employees to leave certain life experiences at the door, there is a risk of having people feel diminished and unable to contribute fully in their professional roles. Dominic White, Regional Head of HR and Organisation at Generali discusses the value of bringing our whole selves to work.

Aug 30, 201617 min

Merck, Simon Kelner - Global Business Acumen for HR (Alan Mait)

A common thread among top HR leaders is their diverse background. They’ve spent time as payroll analysts, benefits specialists, and talent managers. This breadth of experience has allowed them to develop the global, business acumen required to sit at the strategy table and help shape business decisions. Simon Kelner, Executive Director, Global Talent Management at Merck discusses the need for HR to develop a global, business acumen.

Aug 18, 201621 min

Asurion, Ciaron Murphy - Effective HR in High-Growth Markets (Oscar Fuchs)

The need for HR leadership—in both global and emerging markets—who is adept at managing scale and driving efficient HR delivery, so that organisations can create processes to effectively leverage a company’s technology and resources has never been stronger. Ciaron Murphy, Chief HR Officer, Asia at Asurion discusses high-impact HR in rapid growth markets.

Aug 16, 201612 min

SVB, Sunaina Lobo - Developing Business Relevant Competency Frameworks (Alan Mait)

A well-defined and well-crafted competency framework can allow HR to contribute to organisational success through workforce leadership. In complex, multinational organisations, it can provide a common language that can be used for the review, evaluation and development of talent that is aligned to business goals. But, in line with the all too familiar phrase ‘what gets measured, gets done’ - how can HR be better informed about what to measure? Sunaina Lobo, Head of Talent Development and Organis...

Aug 11, 201611 min

Avery Dennison, Ivan Zenović - Social Proofing Talent Strategies (Tim Spriggs)

Social media does not need to be the centre of an organisation’s recruitment strategy, but it would be risky to ignore it completely. For organisations that have adopted digital strategies, does it mean less work for recruiting, or just more effective implementation of traditional methods? Ivan Zenovic, Director of Talent Acquisition, Asia Pacific and Global Digital Communications discusses the importance of leveraging social media in Talent strategies.

Aug 09, 201613 min

GE Healthcare, Benjamin Porter - Dynamic HR (Alan Mait)

The business landscape is changing faster than many of us can comprehend. It can make even the most stable and respected organisation reactionary as it tries to match pace with newer more nimble competitors while at the same time executing on a business strategy that may or may not be relevant anymore. To cope, businesses are looking for leaders who can keep them on the cusp of market shifts and an HR team who understands the external marketplace as well as they do internal business drivers. Ben...

Aug 04, 201613 min

Coca-Cola, Coco Lu - The Value of Global Mobility Programs (Ben Davies)

The workforce has reached new heights of complexity, global reach and speed to market. This convergence has brought about the need for top talent who can excel on global mobility programs. Strategic global mobility has been linked to organisational effectiveness, increased engagement and improved financial performance, so why then is global mobility treated as a a mere option by so many organisations instead of being a critical area of focus? Coco Lu, Global Development Director, Human Resources...

Aug 02, 201613 min

Hasbro, Greg Morley - Connecting and Engaging Through Corporate Storytelling (Oscar Fuchs)

Who doesn’t enjoy a good story? Particularly, ones that inspire us to think differently or to see something with a fresh perspective. Storytelling in the workplace can be a powerful tool to drive talent strategies. Think for a minute about your own organisation and how storytelling is used to share goals, expectations and experiences. Greg Morley, Vice President, Human Resources at Hasbro, discusses the benefits of corporate storytelling.

Jul 28, 201612 min

Amazon, Pramukh Jeyathilak - Defining the Optimum HR Structure (Alan Mait)

The workplace has redefined itself many times over in the past 10 to 20 years and there are no indications that it will stop any time soon. How an organisation does business and where it does business has a direct impact on how it identifies, recruits, trains, and manages its talent. And as business climates change and evolve, so too do the role and responsibilities of Human Resources. Pramukh Jeyathilak, Organisation & Leadership Development Leader at Amazon discusses developing the optimum...

Jul 22, 201614 min

Becton, Dickinson and Company, Joydeep Mutsuddi – Thriving in Hyper-Competitive Times (Alan Mait)

In the battle to be viewed as more strategic and value-adding, HR often takes on greater responsibility. So, is it time for HR to do less in certain areas in order to contribute more meaningfully in others? Joydeep Mutsuddi, Senior Vice President Human Resources for the Life Sciences Segment at Becton, Dickinson and Company discusses HR in today’s hyper–competitive business environment.

Jul 21, 201614 min

J. Walter Thompson Company, Greg Shuler - Trust: How to Build it and How it Adds Value (Ben Davies)

The ever-changing nature of global organisations presents challenges for building and nurturing relationships bounded in trust: the belief that another person has an attitude of goodwill towards them and taking actions according to that belief. As business leaders, we understand that trust is important, but why does it matter so much to organisational performance? Greg Shuler, Chief Talent Officer at J. Walter Thompson Company for the Middle East & North Africa, discusses how to harness the ...

Jul 19, 20169 min

Baxalta, Kausik Sarkar - The Employee Experience: A Promising Competitive Advantage (Alan Mait)

Employee experience has emerged as a disruptive force in HR. Social media, cloud, analytics and related technologies now offer HR leaders with a plethora of tools to unlock the potential of employees by engaging with them throughout the entire employee relationship life-cycle. To what extent should the type of design that drives customer experience influence the design and delivery of the employee experience? Kausik Sarkar, VP and Global HR Head – Operations at Baxalta discusses the case for imp...

Jul 14, 201620 min

Honeywell, Caroline Bosch - Championing Gender Diversity (Fiona Jury)

There is no question that gendered stereotypes influence educational choices, this can deter many girls and women from developing skills in maths and science that later restricts entry to occupations and industries over-represented by men. Leaders in male-centric industries have in many ways failed to increase female representation and strengthen the pipeline of talent. But, many progressive organisations are making strides to develop integrated gender diversity strategies to attract, recruit, r...

Jul 12, 20168 min

Pall Corporation, Jamie Marchand - Global Consistency and Local Flexibility (Alan Mait)

It’s one thing to be responsible for supporting the global HR operational needs of a sizeable organisation, it’s quite another to do it well in today’s dynamic business environment. Global consistency and standards ensure efficiency and scale and local flexibility drives agility and growth. Now, more than ever, the time is right for HR to become a key strategic force in major corporations. Jamie Marchand, Vice President of HR Operations at Pall Corporation discusses ‘high-impact’ HR.

Jul 08, 201611 min

Johnson & Johnson, Michael Ehret - Building Organisational Capabilities (Alan Mait)

Organisational capability enables strategy. As a framework, it can take many forms by drawing upon and aligning people, systems, structures, technologies and culture. Building organisational capability, fosters innovation, transformation and change. But, how does the business (and HR) identify, assess and advance organisational capabilities? Michael Ehret, Vice President, Human Resources, Supply Chain at Johnson & Johnson, discusses how to identify, assess and advance organisational capabili...

Jul 05, 201614 min

General Electric, David Arkell - Flexible Work Arrangements: The Debate Continues (Fiona Jury)

The rapidly changing nature of work is creating new challenges and opportunities that organisations can only meet with flexible working arrangements. But, even if the benefits of flexibility such as increased engagement and productivity are widely recognised, leaders must adapt their management styles to leverage the opportunities for maximum competitive advantage. David Arkell, HR Leader - Australia, New Zealand and Papa New Guinea at GE discusses how allowing flexible working arrangements impa...

Jun 30, 201614 min

Nike, Lilly Liang - Beyond Brand: An Employer of Choice (Oscar Fuchs)

A lot of emphasis, and money, is given to corporate branding. But, as the global competition for talent only grows more challenging, organisations are realising the importance of not only their product image, but their reputation as an employer. Lilly Liang, Vice President of Human Resources for Asia Pacific and Africa at Nike, discusses how to become an employer of choice.

Jun 28, 201610 min
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