209: CFO to CFO: Six CFOs Explain How They Measure the Customer Experience
Mar 16, 2016•29 min
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Episode description
As more CFOs become tasked with not just reporting growth but driving it, customer success metrics are becoming increasingly popular, and no one group of finance leaders is more customer success obsessed than that group which dwells inside the high tech hallways of software as a service (SaaS) software application companies.
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