Accounting is one of those things that pharmacists may overlook. In the pursuit of providing stellar patient care, it’s easy to forget about that all-important bottom line. Luckily, Scotty Sykes has you covered. His expertise in pharmacy and small business accounting ensures pharmacies are operating with a clean financial bill of health. Tune in to learn about pharmacy accounting essentials, what the DIR cliff is looking like, and some retirement plan tidbits. Hosted By: Jeff Key, President of P...
Jan 17, 2024•51 min•Season 4Ep. 109
Hindsight is 20/20. Some of your greatest worries from back in the day now are just a footnote in the present moment. Though it’s easy to look back and think you should’ve worried so much, applying it to the future is easier said than done. For Cynthia Feldman, it’s all part of the pharmacy ownership journey. In this episode, join Cynthia and host Will Tuft as they discuss her work with Sweetgrass Pharmacy and the various niches of compounding pharmacy. Tune in to learn some tips about opening a...
Jan 10, 2024•55 min•Season 2Ep. 54
In this week's Rewind, we delve into what makes a pharmacy practice truly successful. Join us as we explore the core essence of growth and innovation within the realm of community pharmacy. Our investigation reveals a profound truth: the cornerstone of not only maintaining but also significantly expanding your pharmacy business lies in forging authentic connections, imparting knowledge with a creative flair, and wholeheartedly engaging with the community. Guests Include: Tammy Bullock - EP 97 Ju...
Jan 03, 2024•34 min•Season 1Ep. 16
From PBM reforms and provider status to recognizing the full scope of pharmacy work, 2023 has been a landmark year for the pharmacy industry. It has also been an unforgettable one for the Catalyst and Beyond the Scripts Podcasts. Here we have assembled a jam-packed compilation of some of this year’s most resonant and stimulating conversations. though “moving forward” is the name of the pharmacy game, let’s take a trip down memory lane and remember just how special 2023 was for independent pharma...
Dec 27, 2023•56 min•Season 1Ep. 15
You don’t need a white coat to change your patients’ lives. Pharmacy techs help the pharmacy world go round, from stabilizing your workflow to enhancing patient relationships. In this latest Rewind, we assembled some of our favorite guests who have transformed the meaning of the term “pharmacy technician.” Learn how your techs can transform your pharmacy and your patients’ health — no white coat required. Guests include: Parker Baro - EP 92 Kari VanderHouwen & Sirena Kalinski - EP 75 Daniell...
Dec 20, 2023•34 min•Season 1Ep. 14
The road to pharmacy success is not a straight line. It’s full of ups and downs, highs and lows, and peaks and values. But with change comes experience, as Tiffany Capps will almost surely tell you. For almost a decade, she’s empowered the independent pharmacy industry by empowering technicians, embracing industry change, and enjoying the pharmacy journey. In this episode, she tells you how to do just that. On this episode filled with pearls of wisdom (and namedrops), learn how you can further e...
Dec 13, 2023•57 min•Season 4Ep. 108
Independent pharmacies might look small compared to their chain counterparts, but they are mighty. Though they may be small in size and stature, they play a profound role in their patients’ health and the betterment of their community. Few know this as well as Pete Crouch, whose four decades of exceptional pharmacy work have made Eden Drug Mart the healthcare destination that it is today. In this episode, join Pete and host Will Tuft as they discuss the art of wearing many hats, how your pharmac...
Dec 06, 2023•1 hr 4 min•Season 2Ep. 53
You probably know Stanley Warren from his LinkedIn posts or general social media presence. For the last year, he’s helped independent pharmacy owners elevate and enhance their pharmacy operations. From streamlining inventory management to increasing your OTC sales, “Pharmacy Stan” knows how to take your pharmacy out of the red and snuggly into financial freedom. In this episode, learn how to leverage your pharmacy’s services, how PBMs continue to run rampant, and how to tell just how much is too...
Nov 29, 2023•49 min•Season 4Ep. 107
PBM reform. DSCSA compliance. Provider status. You’ll find all these topics and more in the latest edition of Catalyst Rewind. Take a legislative and judicial walk down memory lane as we review the latest and greatest in pharmacy law. In this episode, learn about the still-essential information about DSCSA compliance, how a lawyer is tackling PBM reform, and the neverending battle of provider status of pharmacists. Guests include: 00:12 - Mark Cuker - EP 104 09:30 - Sam Pizzo and Mark Tate - EP ...
Nov 22, 2023•43 min•Season 1Ep. 13
Beyond the Scripts is all about using your pharmacy degree to its fullest potential. It’s no secret that patient care goes beyond the pharmacy counter, knowing no physical or holistic bounds. Few know this better than Palm Pharmacy owner Shahida Choudhry, whose experience and ambition have positively impacted the industry. In this episode, join her and host Will Tuft as they discuss how to leverage your pharmacy’s front end, the unspoken power of Google reviews, and how to steadily increase your...
Nov 15, 2023•1 hr 8 min•Season 2Ep. 52
Times are always changing in the pharmacy industry, and few places exemplify this better than Pittsburgh, Pennsylvania. ACORx Pharmacy Owner Shawn Nairn stands front and center in this tidal wave of innovation, embracing the new while making sure independent pharmacies are properly getting their due. He also loves “The Big Lebowski,” so what’s not to like? In this episode, join hosts Jeff Key and Marsha Bivins as they discuss with Shawn his role in the industry, from member of the Pennsylvania P...
Nov 08, 2023•51 min•Season 4Ep. 106
Saving money for your patients is easier and more convenient than you think. Blueberry Pharmacy Owner Kyle McCormick is at the forefront of this idea with his cost-plus model, a tried and true way to help his patients save money while getting the care they need. In this episode, he along with hosts Jeff Key and Marsha Bivins discusses everything from his cost-plus model to new — and innovative — bottle packaging. The next great idea for your pharmacy might be around the corner, and it doesn’t co...
Nov 01, 2023•1 hr•Season 4Ep. 105
Time to lawyer up. In this week’s episode of the Catalyst Pharmacy Podcast, attorney Mark Cuker talks about all things litigation in the pharmacy realm. A premier litigator in the environmental and pharmacy realm, Mark currently represents plaintiffs in an ongoing pharmacy mass action lawsuit, filed on behalf of over 450 independent pharmacies, fighting the unreasonably and unjustifiably low reimbursements they receive for generic drugs. In this episode, Mark gets into the nitty gritty of pharma...
Oct 25, 2023•52 min•Season 4Ep. 104
Trees take a while to grow — several lifetimes in some cases. A tree’s growth perfectly represents the slow yet fruitful process of growth: subtle and unapparent in the moment, but profound in the long run. As the Owner of Palm Harbor Pharmacy, Nicolette knows that the journey is the reward for both the pharmacy and its patients. In this episode, listen as she and host Will Tuft discuss how to present your pharmacy in the digital age, engage with your community’s physicians, and handle the initi...
Oct 18, 2023•1 hr 9 min•Season 2Ep. 51
Your pharmacy’s growth and success depend on several factors: a loyal patient base, generating a profit, having an efficient staff, and more. Then look at the long-term. How are you nurturing your pharmacy’s network? Saswat Kabisatpathy of the Avant Institute tells all about how you can do just that. In this second part of our conversation with Dr. Swat, learn about the value of collaboration, independent pharmacy’s role in certain current events, the importance of special purpose networks, and ...
Oct 11, 2023•40 min•Season 2Ep. 50
Rome wasn’t built in a day. Likewise, a successful pharmacy doesn’t materialize overnight. Progress is hardly ever noticeable until you take a step back and see all the progress you’ve made. Few know this better than Saswat Kabisatpathy. As CSO of the Avant Institute, Dr. Swat knows just how important it is to create a healthy pharmacy ecosystem for your patients. Through patience and keeping your ear to the ground, that ecosystem will flourish in no time. In this episode, learn how to focus on ...
Oct 04, 2023•54 min•Season 2Ep. 50
It’s no secret that independent pharmacies are doing more than filling the average prescription or administering flu shots. Now more than ever they are a pillar of the community — and Ashley Moose knows the job is far from finished. As Owner of Moose Pharmacy and CPESN’s Director of Network Development, pushing the industry forward is all in a day’s work. In this episode, we talk about all things community involvement, payment plans, and taco trucks. Tune in to learn how to do more with your pha...
Sep 27, 2023•54 min•Season 4Ep. 103
Sandie Kueker has a simple approach to patient care: care for them like you would your family. It’s this mentality that has propelled her three stores to great pharmacy success. By embracing the old and welcoming the new, her pharmacies show just what independent pharmacies can do. In this episode, Sandie discusses everything from CPESN to the value of rejection, and how teamwork makes the dream work. Tune in to learn more about how to make your pharmacy more approachable, the importance of comm...
Sep 20, 2023•1 hr 7 min•Season 4Ep. 102
The road to pharmacy ownership is full of hills and valleys, especially if you’re working for the same company the whole time. Such is the case for Joseph Poling, who started his pharmacy career in the Colorado-based Good Day Pharmacy and hasn’t looked back since. Joseph knows as well as anyone that the only way to move your pharmacy is forward — and he’s doing just that. In this episode, learn about the ins and outs of geofencing, your pharmacy’s social media presence, and the importance of emb...
Sep 13, 2023•59 min•Season 1Ep. 49
One of the best parts of working in an independent pharmacy is how you can put your own stamp on patient care. Medical Arts Pharmacist Julie Stewart knows this firsthand. Through a blend of hard work and empathy, this Flip the Pharmacy award winner knows that the making of a great pharmacy is its quality of patient care. In this episode, learn how the impacts of pharmacy services such as smoking cessation, how to keep your pharmacy in business, and how your family shapes your pharmacy work. Host...
Sep 06, 2023•46 min•Season 4Ep. 101
To quote Steve Jobs, the journey is the reward — and what a journey it’s been. After over three years, 99 episodes, and nearly 150 guests, the Catalyst Pharmacy Podcast has reached its landmark 100th episode. And who better to have on to celebrate than our first-ever guest, PioneerRx’s Project Manager Gina Groves? On this special episode, join Jeff, Marsha, and Gina as they talk about their own PioneerRx journeys, the value of loving what you do, and the exciting future of the Catalyst Pharmacy ...
Aug 30, 2023•38 min•Season 4Ep. 100
Three years. 99 episodes. Almost 150 guests. As the Catalyst Pharmacy Podcast nears its landmark 100th episode, we take a trip down memory lane on this incredible journey. This time around, listen to some of the industry’s best and brightest talk about the key component of the industry: the pharmacy itself. Tune in to how you can make your independent pharmacy go from a healthcare superpower to a bonafide pillar of the community. Guests include: Bob Lomenick - EP 38 Tory Grooms and Abigail Scott...
Aug 23, 2023•46 min•Season 1Ep. 12
Owning an independent pharmacy is more than providing exceptional patient care. You’re also running a small business — and businesses need to make money to stay afloat. Listen as some of the industry’s best and brightest talk about the financial side of pharmacy: the basics, the unexpected, and the absolute essentials. Learn how to strike the crucial balance between staying profitable while still focusing on the most important part of your pharmacy business: your patients. Featured guests includ...
Aug 16, 2023•48 min•Season 1Ep. 11
The November deadline for DSCSA compliance is rapidly approaching. There’s a lot to keep track of, and it can easily feel confusing and overwhelming. Luckily, Sam Pizzo and Mark Tate are here to clear the air. As SVP of Strategic Alliances and President of InfiniTrak, respectively, Sam and Mark know the ins and outs of DSCSA compliance. Tune in as they discuss everything DSCSA compliance, ranging from deadlines within deadlines to how it will affect your pharmacy’s workflow. Hosted By: Jeff Key,...
Aug 09, 2023•44 min•Season 3Ep. 99
Patient care knows no bounds, and few know that better than Jason Briscoe. As Director of Pharmacy Operations at STChealth, Jason knows how pharmacy work goes beyond putting pills in a bottle — it’s all about educating your patients. In our first fully in-person episode, Jeff, Marsha, and Jason discuss his pharmacy journey, family fun, and a pharmacy’s role during global health crises. Tune into our first in-person podcast to learn how you can stay relevant in a changing pharmacy industry, expan...
Aug 02, 2023•58 min•Season 3Ep. 98
Patient care comes in all shapes and sizes. It can range from dispensing medications to administering vaccines to leveraging your technology. Whatever your approach to patient care looks like, we all share a common objective: do right by them. Putting the “care” in “patient care,” some of our industry’s best and brightest discuss how you can take your pharmacy work — and your — patient’s health — to the next level. Tune in to learn how you can make the most out of your pharmacy technology, clini...
Jul 26, 2023•54 min•Season 1Ep. 10
Nothing is better than an efficient pharmacy. They make the impossible look easy on a daily basis with the help of technology, efficient workflow, and — most of all — a fantastic team. Tammy Bullock, Staff Pharmacist at Osterhaus Pharmacy, knows a thing or two about creating a positive team culture. Join hosts Jeff Key and Marsha Bivins as they discuss pharmacy retreats, the benefits of in-person work, and striking a good work-life balance. In this episode, learn how you can leverage your techno...
Jul 19, 2023•54 min•Season 3Ep. 97
Pharmacists face several obstacles in providing exceptional service. Whether we’re talking PBMs or DIR fees, patient care rarely follows a straight line. For Panama Pharmacy Owner Kevin Duane, it’s nothing that we can’t handle. In this episode, Kevin and Will Tuft talk about all things pharmacy in the Sunshine State, Kevin’s experience speaking in front of the Florida House, and his outlook on the industry’s future in Florida. Join us in this concluding discussion with Kevin to learn how you can...
Jul 12, 2023•40 min•Season 1Ep. 48
Embracing new pharmacy technology is a balancing act. On one hand, it can enhance your pharmacy’s workflow. On the other hand, it can lead companies to let go of human workers in favor of automation. For Kevin Duane, however, the solution is simple: new tech is meant to make pharmacy work even more efficient. On this episode, listen as the owner of Panama Pharmacy discusses taking over ownership of a near-century legacy and how he leverages pharmacy technology. Tune in to learn how to embrace th...
Jul 05, 2023•43 min•Season 1Ep. 48
Technology makes the world go round. It touches every part of pharmacy life, from how you process prescriptions to how you communicate with your patients. Be ahead of the digital curve by embracing the latest and greatest in pharmacy technology and automation. Whether you want to learn about the growing role of artificial intelligence, how to better safeguard your patient’s information, or the future of pharmacy automation, this one is for you. Featured Guests include: Natalie Wilcox, VP of Mark...
Jun 28, 2023•45 min•Season 1Ep. 9