Whether it’s children, adults, or pets - we all have trouble taking our medicine sometimes. Chris Cielewich of FLAVORx joins the podcast and shows us a unique range of products that can make medicine taste better - leading to increased adherence. Whether it’s strawberry-coated pills or bubblegum-flavored Tamiflu, see how you can flavor your pharmacy with the help of FLAVORx’s product line. (The jury’s still out on the bacon flavor, though.) Hosted By: Jeff Key, President of PioneerRx | Marsha Bi...
Sep 29, 2021•42 min•Season 2Ep. 46
🎧 RedSail Technologies board members Ted Frank and Steve Lawrence join the podcast along with familiar faces Jeff Key and Kraig McEwen. Get to know the pharmacy visionaries behind the team at RedSail and the wide-ranging careers that have led them here. The guys talk about pharmacy throughout the past, present, and future, and how technology has changed along the way. As Steve Lawrence says, “If your pharmacy is the same as it was 5 years ago, you may not be here 5 years from now.” 🎙 Hosted By...
Sep 22, 2021•56 min•Season 2Ep. 45
As a pharmacist and pharmacy owner, Dared Price has ventured into a variety of ways to build a sustainable business. His greatest wake-up call, however, came from the shocking effect of DIR fees on his pharmacy. This inspired his work at OreadRx, a new kind of PBM that puts independent pharmacies first. Price describes how the lack of PBM regulation has harmed pharmacies and patients alike, so OreadRx is changing the game for independent pharmacies - with full transparency. For more information ...
Sep 15, 2021•58 min•Season 2Ep. 16
🎧 We’re back for Part 2 of the check-in on the PioneerRx + RedSail merger, led by NCPA CEO Doug Hoey. In this episode, we dive into the ways that technology needs to adapt in order for independent pharmacies to be able to collaborate with other providers and payers ー and be seen as a viable partner. Join us to learn more about what PioneerRx and RedSail are doing to progress medical billing and data sharing within the pharmacy system. 🎙 Special Guest Host: Doug Hoey, CEO of NCPA Featuring: Jef...
Sep 08, 2021•56 min•Season 2Ep. 44
About 9 months into the acquisition of PioneerRx by RedSail Technologies, NCPA CEO Doug Hoey checks in on how things are going. The honeymoon period is over ー so now that the dust has settled, what is the relationship like between PioneerRx and its new partner, RedSail? One thing is for sure: having the right partner with the right mindset is a valuable asset. Join the conversation to see how the rapid cycles of innovation at PioneerRx Pharmacy Software are fitting into its overarching long-term...
Sep 01, 2021•38 min•Season 2Ep. 44
🎧 The idea for En-Vision America was born out of a family poker game. With vision impairment in the family, the Raistricks programmed a way to electronically tag playing cards and read the name of each card aloud through an earpiece. Today, this has evolved into a range of accessible products for pharmacies to better service their visually impaired patients. From text-to-speech options, to braille printed labels, and dual language translations, the ScriptAbility product line is changing lives f...
Aug 25, 2021•51 min•Season 2Ep. 43
As a pharmacy business owner, Joel Fruge’s bottom line is that he wants his staff to be happy. Relationships with your team are just as important as relationships with your patients. A grocery store pharmacy that has survived 6 different store changes, Acadiana Prescription Shop knows how to combine modern technology with old-fashioned one-on-one connections. They have kept their old school charm while adapting to new technologies in order to be successful in an evolving business world. Beyond t...
Aug 18, 2021•51 min•Season 2Ep. 15
When it comes to sustainable clinical services, the opportunities are there - you just have to look in nontraditional places in order to find them. Ryan Oftebro explains how Kelley-Ross Pharmacy Group is identifying public health needs in the Seattle area and operating under the umbrella of pharmacist provider status. From combating the opioid epidemic to providing HIV prevention to aiding in the transition to supportive housing - Kelley-Ross pharmacies are transforming their communities in an i...
Aug 11, 2021•48 min•Season 1Ep. 14
Your ancillary pharmacy supplies can either be basic enough to simply get the job done, or, you can get creative in order to get your message across. Derek Jensen of Rx Systems joins us on Catalyst to explore possibilities to promote your services with pharmacy packaging. The space is going to be there regardless ー so why not get creative? Digressions include Scottish accents, farm animals, and fun travel destinations. Hosted By: Jeff Key, President of PioneerRx | Mark Bivins, VP of Sales | Mars...
Aug 04, 2021•51 min•Season 2Ep. 42
Erin Dalton has a passion for inspiring the next generation of pharmacists and shaping the perception of independent pharmacy. As an active pharmacist and Assistant Professor of Pharmacy Practice, she believes that students should have the mindset of practicing the profession of pharmacy - not just finding a job. As a Flip the Pharmacy leader and resident “PioneerRx expert,” Dalton also spends her time coaching pharmacies to push beyond filling prescriptions to explore new clinical opportunities...
Jul 28, 2021•45 min•Season 2Ep. 41
As a pharmacist, every prescription you fill is an opportunity to dig deeper and make a connection with your patients. For Ahunna Freeman, taking the extra step to care for her patients was the reason behind opening her own pharmacy. While previously working at a chain store, she didn’t have the same opportunity to truly make a difference. She explains the importance of patient education and making the joint journey to improved health outcomes. Freeman is also a diabetes specialist and founded h...
Jul 21, 2021•50 min•Season 2Ep. 13
The complexities of pharmacy pricing are typically misunderstood by the general public. PBMs - the stealthy middleman - make it hard for pharmacy business owners to know what profits (or lack thereof) to expect. Entrepreneurial duo Ashley and Kenneth Duggins join the podcast to explain how they stay on top of the game to manage DIR and GER fees within their pharmacy software. Stop watching your money go down the drain - take these steps to get informed and be proactive about your business’ succe...
Jul 14, 2021•1 hr 5 min•Season 2Ep. 12
Bill Holmes has over 150 patents to his name, demonstrating his passion for finding creative solutions to a problem. An engineer with an artistic side, he is the founder and CEO of RxSafe, a pharmacy automation company. Listen as Holmes paints a picture of his journey that led him where he is today, and the impactful work he has done with RxSafe. He’s even got some secret new products on the horizon...so stay tuned. Hosted By: Jeff Key, President of PioneerRx | Marsha Bivins, Director of Marketi...
Jun 30, 2021•54 min•Season 1Ep. 39
When Bob Lomenick first started creating the process now known as medication synchronization, he had no idea how much it would change his life. Med Sync is the secret sauce that sets a pharmacy up for success. It can drastically improve your time management to free up your team for more opportunities to grow your business and care for your patients. Most importantly, it can improve your quality of life. Med Sync is the true definition of “Work Smarter, Not Harder.” Hear from the Godfather of Med...
Jun 23, 2021•1 hr•Season 1Ep. 38
You can have the best pharmacy staff and services in the world, but it’s no use if nobody knows about it. So how can you identify practical, actionable ways to reach more people in your community - and even increase communication with your existing customers? Nicolle McClure of GRX Marketing joins us to break down simple ways that any pharmacy can get started with conveying their unique value to customers in their community. Your customers are already out there - both new and existing - so don’t...
Jun 16, 2021•47 min•Season 1Ep. 11
Pharmacists are pushing along the path towards provider status - but in order to get the part, you also need to act the part. Stephanie McGrath, an executive director at the Pennsylvania Pharmacists Care Network, brings attention to the importance of getting the right systems and certifications in place so that pharmacists can be seen as true providers. This requires laying the right foundation and coming together as a profession to make change happen. With her Flip the Pharmacy award-winning te...
Jun 09, 2021•44 min•Season 1Ep. 37
While your main goal as a pharmacist is to help improve your patients’ health and quality of life, at the end of the day, your pharmacy is a business. In order to best help your community, you need to be able to stay open. Scotty Sykes, a certified public accountant (CPA) at Sykes & Company P.A., joins the podcast to talk about the financial aspect of running an independent pharmacy in today’s world. He explains the effect of government loans during COVID-19, as well as optimizing financial ...
Jun 02, 2021•50 min•Season 1Ep. 10
In what direction is pharmacy moving? Find out what exciting projects Rear Admiral Pamela Schweitzer, Former Chief Pharmacist Officer of the US Public Health Service Commissioned Corps, is working on to advance the future of the profession. How can pharmacists, technology vendors, other healthcare providers, and health plans collaborate to fit all the pieces together for a shared purpose? From medical billing to vaccine hesitancy to EHRs, Pamela Schweizter is bringing her experience and insights...
May 26, 2021•1 hr 1 min•Season 1Ep. 36
Rannon Ching returns to the Catalyst Podcast as our first repeat guest! Last time, we learned about how his pharmacy was prepared for a high volume of Covid testing. Since then, his team has taken on vaccination in their community and even traveled across their home state to vaccinate vulnerable populations. This heartwarming story demonstrates the passion and commitment in independent pharmacy and brings awareness to commonly overlooked populations. Rannon Ching also recounts his experience in ...
May 19, 2021•1 hr 5 min•Season 1Ep. 35
Compounding is a creative way for pharmacists to help solve their patients’ unique problems. At Klein’s Pharmacy, they take compounding seriously. From hormone replace therapy to pet meds to podiatry - they have a custom solution for everyone. Compounding Specialist Christina Cohn believes that the future of compounding will further utilize a pharmacist’s clinical knowledge and focus on understanding a patient’s situation on a deeper level to provide highly customized solutions. It’s also a chan...
May 12, 2021•48 min•Season 1Ep. 9
Mike Koelzer, pharmacy owner and host of The Business of Pharmacy Podcast, takes a break from hosting to join us as a guest on the Catalyst Pharmacy Podcast. He describes his journey into pharmacy ownership and what inspired him to branch out into the world of podcasting. Koelzer has had notable guests on his podcast, and he continues to grow his reach. Click here to listen to The Business of Pharmacy Podcast episode featuring PioneerRx President Jeff Key and RedSail CEO Kraig McEwen. Hosted By:...
May 11, 2021•30 min•Season 1Ep. 34
Take a look inside America’s oldest surviving apothecary. A small village staple turned international brand, C.O. Bigelow Apothecaries and its unique array of products has attracted loyal fans and well-known personalities from around the globe. Their beauty line can even be found at Bath and Body Works stores across the country. Discover how this 180-year-old apothecary keeps its charm and continues to service its customers with a personalized, unique patient experience to this day. Hosted By: J...
May 05, 2021•57 min•Season 1Ep. 33
Tim Mitchell is passionate about redefining what it means to be a pharmacist. Testing and vaccinating during the pandemic has helped shine a light on the value of independent pharmacists, but this is just the beginning of paving the way for the future. For Mitchell, his guiding philosophy is to stay nimble and stay open to new opportunities. Sometimes you have to take three steps forward and one step back, but at the end of the day, you’re still making progress. Hosted By: Jeff Key, President of...
Apr 28, 2021•56 min•Season 1Ep. 32
Jordan Ballou plays an important role in shaping the next generation of pharmacists while still keeping one foot grounded in the “real world” of pharmacy. As a practicing clinical pharmacist, she can add a new layer of insights to her course curriculum as a Clinical Assistant Professor of Pharmacy Practice. She is passionate about educating her students on the wide range of clinical services that a pharmacist can provide, all while taking a practical, tested approach. Join Jordan Ballou as she d...
Apr 21, 2021•58 min•Season 1Ep. 31
Always say “yes” - then make it happen. Pharmacy owner Eric Larson is not one to sit behind the bench and just run his pharmacy the same every day. He knows that the key to success is getting out into the community and finding new opportunities to grow his business. Whether it’s participating in a new pilot program, administering Covid-19 vaccines, or even stepping up to teach a ‘90s hip-hop dance class - Eric Larson is ready to take on any challenge that comes his way. Hosted By: Jeff Key, Pres...
Apr 14, 2021•56 min•Season 1Ep. 30
On this Catalyst crossover episode, we are joined by Richard Waithe, host of the Rx Radio podcast. Waithe, who is also the president of VUCA Health, talks about the growth of virtual medication counseling, his secrets to increasing personal productivity, and tips for closing the gap on customer satisfaction. He is also the author of the book First Time Pharmacist, a guide for new pharmacists and students that goes over important things you did not learn in pharmacy school that you should know wh...
Apr 07, 2021•58 min•Season 1Ep. 29
MTM - Medication Therapy Management. It’s a buzzword in the pharmacy world, but what opportunities lie behind this term? Pharmacists have the clinical expertise to improve patient health outcomes and prevent hospitalizations - you just have to be able to prove it to others. If you know how to communicate and sell your value, you can generate demand for your services and build collaborative relationships with physicians. Could this be the next big opportunity for your independent pharmacy? Hosted...
Apr 05, 2021•49 min•Season 1Ep. 8
Kathy Campbell believes that health is foundational to living a great life. As a clinical pharmacist, she uses her training to take a scientific approach to improving her patients’ quality of life. She is working to shift the idea that people only go to their pharmacist when they are sick. Through her 12-week lifestyle and weight loss program, she empowers patients to take control of their life and learn to listen to their bodies. Since living a healthy life is not “one-size-fits-all”, Dr. Kathy...
Mar 31, 2021•59 min•Season 1Ep. 28
When we used to think of the future, we’d picture the rise of flying cars and other extravagantly futuristic technologies. But as we have entered the 2020s, innovations in technology have been a little more practical. As we continue to fight this pandemic, our host Will Tuft chats with Laura Schwartzwald, owner of GuidePoint Pharmacy, about the latest trends in technology and how pharmacies have been proving their value as a part of public health and as part of a patient's healthcare team. Adver...
Mar 29, 2021•47 min•Season 1Ep. 7
Pharmacy automation enables you to take control of managing your business - instead of letting it control you. Streamlining your med sync process with automated adherence packaging allows you to fill your prescriptions ahead of time instead of working on a day-to-day basis. By automating mundane tasks like filling prescriptions, your staff can focus on growing your pharmacy’s clinical services. Mark Longley, Chief Strategy and Business Development Officer at Parata Systems, shares his insight on...
Mar 24, 2021•1 hr 2 min•Season 1Ep. 27
