Live from the Connect 2025 conference, PioneerRx superuser Rannon Ching shares how he and his pharmacy team are tackling new opportunities in the industry—all by getting their workflow right. He discusses how Texas legislation is opening doors, how you can leverage your team (and residents) to create new programs, and most importantly, how you can make practical workflow fixes to implement those programs. He also talks all things immunizations, organizations, and why pharmacy websites matter mor...
Jun 30, 2025•57 min•Season 5Ep. 136
If there’s one name to know in the fight for PBM reform, it’s Benjamin Jolley. As Co-Founder of Apex Consulting and Senior Fellow at the American Economic Liberties Project, Ben has spent years exposing what’s been broken in the pharmacy system—and what can still be fixed. Most recently, he addressed 20,000 attendees at a rally in Salt Lake City to advocate for Breaking Up Big Medicine ( breakupbigmedicine.com) . This week, Ben joins us on the Catalyst Pharmacy Podcast to talk about all things a...
Jun 16, 2025•56 min•Season 5Ep. 135
Trump’s Big Beautiful Bill is making headlines—and it could change the game for independent pharmacy forever. In this episode of the Catalyst Pharmacy Podcast, Mark and Josh break down what’s inside the sweeping budget bill passed by the U.S. House, including a national ban on spread pricing and a push for fair, transparent Medicaid managed care reimbursements. They dig into how these changes could impact independent pharmacies in states like Texas, Arkansas, and Iowa, and how advocacy is paying...
Jun 02, 2025•29 min•Season 5Ep. 5
In this edition of the Pharmacy Survival Guide series, guests Joey Chamberlain, Parker Baro, Rannon Ching, and Mayank Amin share the hard-earned (and well-won) strategies that keep their pharmacies strong. They talk everything from cash pricing to maximizing margins to turning storage closets into profitable clinics backed by medical billing. Packed with practical tips and real-world wins, this episode is a masterclass in doing more with less. 00:31 – Joey Chamberlain on balancing care and busin...
May 07, 2025•26 min•Season 1Ep. 26
What happens when you invest in your people? In this episode of the Catalyst Pharmacy Podcast, Meredy Ayers shares how she went from small-town pharmacy clerk to development specialist at Bremo Pharmacy. She hones in on how technicians are stepping into top-of-license roles—how that’s impacting workflow, revenue, and most importantly, patient care. From building out roles like community health workers and compression specialists to reshaping how teams operate, Meredy makes the case for investing...
Apr 30, 2025•46 min•Season 5Ep. 134
What’s the secret to scaling a pharmacy while keeping customers first? In this episode of the Catalyst Pharmacy Podcast, Gifthealth’s Amy Edzkowski and Erin Simmons share how their platform has grown from start-up to serving over 200,000 patients. Joined by co-host Hemal Desai, they discuss how Gifthealth uses smart technology, direct-to-consumer delivery, and API automation to make complex medication regimens simpler for patients and providers. Plus, they share insights on managing rapid growth...
Apr 23, 2025•37 min•Season 5Ep. 133
Four pharmacy leaders. Four different journeys. In this episode, we revisit the real paths people take into pharmacy — and the impact they’re making in their communities. Matt Binder shares how he grew from single-store owner to multi-store operator with support from Cascadia Pharmacy Group. Marcus Howard talks about leaving teaching to open a pharmacy focused on inclusion in St. Louis. Lacy Epperson explains how she’s expanding clinical services in rural Missouri. And Bill Osborn offers insight...
Apr 16, 2025•33 min•Season 25Ep. 1
Joe Williams didn’t take the traditional route to pharmacy ownership, and he wouldn’t have it any other way. In this episode of the Catalyst Pharmacy Podcast, Joe breaks down how he hustled his way into the industry and turned late nights, second jobs, and a foreclosure flip into the foundation of his multi-location pharmacy business. He walks us through the strategies and systems that helped him grow his first store 12x — without sacrificing patient care or company culture. Along the way, Joe s...
Apr 09, 2025•1 hr 22 min•Season 5Ep. 132
From big dreams to big plans: Andy Maurer and Josh Howland share how RedSail Technologies is building real-world solutions that are impacting the industry. On this episode of Beyond the Scripts, Josh and Andy break down their strategy for growing RedSail’s pharmacy technology ecosystem — from PMS platforms to merchant services — and how private equity investment is driving that growth. They also tackle major industry challenges, from disrupting e-prescribing monopolies to creating new revenue op...
Apr 02, 2025•58 min•Season 3Ep. 70
At just 25 years old, Josuah Tilus didn’t wait to make his mark on the industry. He bought his own pharmacy fresh out of school and has been redefining what it means to be an owner since. In this episode of Beyond the Scripts, Josuah shares his journey from pharmacy student to pharmacy owner at Chinook Pharmacy in Forks, WA. He opens up about his fast track to ownership: attending over 30 conferences in school, building a strategic network, and getting involved in professional organizations. Now...
Mar 26, 2025•57 min•Season 3Ep. 69
What if the future of healthcare was shaped by those who know it best – pharmacists? In this episode, we sit down with Theresa Tolle, Owner of Bay Street Pharmacy, to discuss how independent pharmacists are working to change the industry from the inside out. Theresa draws on her experiences as an independent owner and former APhA President to reflect on the past, present, and future of pharmacy. We dive into the latest updates in PBM legislation, opportunities for accreditations, and best strate...
Mar 19, 2025•51 min•Season 5Ep. 131
What burning questions do RedSail customers have about the future of pharmacy? In this special episode of Beyond the Scripts, we put Josh Howland in the hot seat to discuss the industry’s most pressing issues. Josh talks about the evolution of PioneerRx, RedSail’s multi-PMS strategy, and the benefits of the PowerLine switch. He also explains how RedSail plans to help pharmacies stay profitable, even amid the rise of expensive medications like GLP-1s, and his cautious approach to integrating AI i...
Mar 12, 2025•1 hr 6 min•Season 3Ep. 68
“Hayat” is the Arabic translation of “life,” and Hayat Pharmacy Founder and CEO Hashim Zaibak has made it his mission to breathe new life into independent pharmacy. In this episode of the Catalyst Pharmacy Podcast, we sit down with Hashim to discuss his journey from chain supervisor to independent owner. What started as a single location in Milwaukee has grown into an empire of over 20 pharmacies — all while keeping patient care at the heart of the business. We talk all things team building, rev...
Mar 05, 2025•48 min•Season 5Ep. 130
In this exciting new segment of our Rewind series, we're crafting a Pharmacy Survival Guide that only Catalyst can deliver. These thoughtfully designed multi-part podcasts look back at previous episodes of Catalyst and Beyond the Scripts to explore fundamental areas in pharmacy that will enhance your professional growth. Part 1 of the survival guide focuses on financial foundations & compliance, featuring valuable advice and fresh insights from our previous guests Brad Gallagher, Shahida Cho...
Feb 26, 2025•48 min•Season 1Ep. 24
In this episode of Beyond the Scripts, Kris Rhea introduces Pharmacy Marketplace, an AI-driven platform helping independent pharmacies optimize purchasing and maintain wholesaler compliance. Independent pharmacy owner Saad Aqqad shares how implementing the system at Oak Ridge Pharmacy eliminated manual processes and protected valuable rebates, while freeing up time for patient care. Host Will Tuft explores how this technology solution is helping pharmacies work smarter and stay competitive in to...
Feb 19, 2025•55 min•Season 3Ep. 67
Meet Matt Binder, the 2024 WSPA Distinguished Young Pharmacist. Making his home in Seattle, he has built a three-store pharmacy network while maintaining the personal touch that makes independent pharmacies special. On this episode of the Beyond the Scripts Podcast, join him and host Will Tuft as they share modern insights on team building, profit-sharing strategies, and the power of student engagement. Learn how his partnership with the Cascadia Pharmacy Group enables innovation while preservin...
Feb 12, 2025•1 hr 1 min•Season 3Ep. 66
Book Your Hotel for Connect 2025: https://redsail.us/3Q2y4Lt Amina Abubakar returns to the Catalyst Pharmacy Podcast, as she shares how restructuring her organization led to new growth and introduces GUIDE, a Medicare initiative transforming community pharmacies into brain health hubs. As the only community pharmacy-focused model among 390 selected sites, GUIDE reimagines how pharmacies support memory care patients and their families. Tune in to learn more about the evolving pharmacy practice, i...
Feb 05, 2025•45 min•Season 5Ep. 129
In this edition of Catalyst Catch-Up, hosts Mark Bivins and Josh Howland explore what’s in store for pharmacy technology in 2025. Tune in as they discuss the latest on PBM reform legislation, the rollout of new copay smoothing requirements, and their vision for pharmacy management systems in the new year. All this and more in this edition of Catalyst Catch-Up. 0:00 - PBM Reform Discussion 05:30 - M3P Copay Smoothing Implementation 10:29 - 2025 Vision for Pharmacy Management Systems 19:03 - AI an...
Jan 29, 2025•31 min•Season 1Ep. 4
In this eye-opening episode, pharmacist Michael Muñiz shares how he's transforming healthcare through functional medicine at his Texas pharmacy. Drawing from years of experience, Michael breaks down how he works with physicians, analyzes advanced biomarkers, and helps patients find root causes of their health issues rather than just treating symptoms. From reversing chronic conditions to optimizing hormones, he reveals the practical ways pharmacists can expand their practice beyond traditional p...
Jan 22, 2025•1 hr 16 min•Season 5Ep. 128
Step inside Lewis Drug's innovative pharmacy model where retail meets long-term care. Director Kara Benson reveals how they're combining local presence with centralized operations to transform patient care, streamline facility relationships, and build stronger communities. Learn practical insights on workflow management, facility partnerships, and adapting to healthcare's evolving landscape. 0:40 - Intro & Lewis Drug's Background 5:37 - The Power of Local Community Presence 7:52 - Building S...
Jan 15, 2025•31 min•Season 5Ep. 123
With more Americans aging at home than ever before, discover why 52% of independent pharmacies are expanding into LTC services. From legislative battles to technological innovation, Rebecca and host Mark Bivins discuss the role pharmacists play in addressing the senior care crisis. Learn how AI, remote monitoring, and changing patient preferences are reshaping the future of healthcare delivery, and why baby boomers are driving the shift toward home-based care services. 00:00 - Intro, We’re live!...
Jan 08, 2025•23 min•Season 5Ep. 126
Join us for a look back at independent pharmacy's transformative year in 2024. Our guests discuss how the industry evolved beyond traditional dispensing, embraced new revenue streams, and established itself as a premium healthcare service. From innovative clinical services to creative business solutions, discover how independent pharmacies adapted and thrived in an ever-changing healthcare landscape. Guests Include: 00:06 - RedSail Acquiring BestRx | Catch-Up 04:06 - Optimistic Outlook on Pharma...
Dec 18, 2024•53 min•Season 1Ep. 23
In this episode of Beyond the Scripts, host Will Tuft sits down with Brad Gallagher and Shahida Choudhry to explore critical legal considerations often overlooked by pharmacy owners. From contract negotiations to employee management and digital presence guidelines, this is an episode you don’t want to miss. Tune in to hear about hard-learned lessons about common legal pitfall to ensure your pharmacy’s legal health. 0:00 - Introduction and NCPA event discussion 4:03 - Legal blind spots in regulat...
Dec 11, 2024•1 hr•Season 3Ep. 65
Step inside Lincoln Pharmacy, where historic charm meets modern innovation. Since 1935, this Albany cornerstone has evolved from typewriters to automation while keeping its heart in community care. Pharmacy Manager Zarina Jalal shares how her family's pharmacy secures grants, launches prevention programs, and maintains exceptional service despite industry challenges. Discover how this independent pharmacy stays relevant and vital after 88 years, proving that success comes from caring deeply abou...
Dec 04, 2024•48 min•Season 3Ep. 64
Learn proven marketing strategies to help your independent pharmacy thrive! From building patient relationships to digital presence, discover how to stand out in your community and grow your pharmacy business. In this episode, learn how to implement customer engagement strategies, enhance your pharmacy’s digital presence, build lasting patient relationships, and more! Guests Include: 00:10 - Creating Your Pharmacy Puzzle - Beyond the Scripts Episode 61 07:27 - Feeding Your Beast - Catalyst Episo...
Nov 27, 2024•27 min•Season 1Ep. 22
Dr. Jennifer Adams from Idaho State University's College of Pharmacy challenges conventional pharmacy practice limitations. She explores Idaho's groundbreaking standard of care model, where pharmacists' scope is defined by their clinical ability rather than restrictive regulations. From addressing imposter syndrome to reimagining technician roles, Dr. Adams shares practical insights on implementing advanced pharmacy services. 0:50 - Introduction 2:17 - Idaho's Regulatory Model 9:28 - Standard of...
Nov 20, 2024•56 min•Season 3Ep. 63
Live from NCPA's Annual Convention, Doug Hoey discusses Walgreens announcing major store closures, validating years of warnings about unsustainable economics. Join Doug and host Josh Howland as they go over promising developments in pharmacy services, PBM reform progress, and practical implementation strategies. Tune into this live recording of the Catalyst Pharmacy Podcast as they both offer critical analysis and a forecast for the industry’s future. 0:29 - NCPA Convention Overview & Update...
Nov 13, 2024•25 min•Season 1Ep. 1
Pharmacy technology always evolves, and so do ways to provide the most innovative patient care. It’s a business — and a living — to stay ahead of the curve. In this episode of the Beyond the Scripts Podcast, join Will Tuft as he welcomes the top brass of Medcare Infusion Services and RxMile to get into the nitty gritty of pharmacy technology. Learn about the financial challenges in the pharmacy industry, the value of subscription models, and the importance of strategic tech adoption. Packed with...
Oct 30, 2024•51 min•Season 3Ep. 62
For nearly four decades, BestRx has been the pharmacy software of choice for many generations of independent pharmacies. It's easy-to-use and intuitive features make it simple for pharmacies to operate their business, their way. Earlier this year, RedSail Technologies announced its acquisition of BestRx, paving a new way for industry excellence and innovation. On this edition of Catalyst Catch Up, join host Mark Bivins and President of BestRx Hemal Desai as they discuss the software’s beginnings...
Oct 23, 2024•27 min•Season 1Ep. 3
On this week’s episode of the Catalyst Pharmacy Podcast, we are talking to Greco de Valencia from Live Oak Bank. Dive into the world of pharmacy financing, discover strategies for evaluating potential purchases, and learn how recent industry shakeups are reshaping pharmacy values. Whether you're a first-time buyer or a seasoned owner, this episode is packed with insider tips to help you navigate the dynamic pharmacy market and seize lucrative opportunities. You won’t want to miss these tips in p...
Oct 16, 2024•39 min•Season 5Ep. 125
