We are taking a break from your education and improvement this episode. This one is more about honoring two people who are by all accounts, already excellent car washers and amazing people…. But we bet it rubs off on you. At the Car Wash Show 2023 in Las Vegas, Manuel “Manny” Lozano of Lozano Car Wash and Frank Dorsa of Classic Car Wash were both honored as the newest inductees into the Car Wash Hall of Fame. It is really exciting to tell the story of these two car-washing legends together becau...
Jun 15, 2023•27 min•Season 3Ep. 12
CEO and co-founder Austin Esecson joins us to go Behind the Brand at Rinsed. This episode of our show was recorded at the Car Wash Magazine Live Studio at the Car Wash Show ™ 2023 in Las Vegas.
Jun 08, 2023•13 min•Season 3Ep. 11
President Kipp Kofsky and Business Development Director Mike Gordon join us to go Behind the Brand at Arcadian Services. This episode of our show was recorded at the Car Wash Magazine Live Studio at the Car Wash Show ™ 2023 in Las Vegas.
Jun 01, 2023•30 min•Season 3Ep. 10
Mike Yamin joins us to go Behind the Brand at Gallop Brush Co. This episode of our show was recorded at the Car Wash Magazine Live Studio at the Car Wash Show ™ 2023 in Las Vegas.
May 25, 2023•12 min•Season 3Ep. 9
We bring you an episode from the final day of The Car Wash Show 2023 in Las Vegas. ICA President Justin Alford and CEO Eric Wulf chat about the state of the car wash industry. They recap the show and talk about what they think is coming up in the future. This episode is the first show from The Car Wash Show this year and will be followed by three episodes featuring our ICA Champions beginning tomorrow!
May 24, 2023•30 min•Season 3Ep. 8
Kim Vinciguerra, ICA's Chief Experience Officer stopped by to chat about The Car Wash Show 2023 in Las Vegas. The show is coming up next week May 8-10. Kim told us about some of the new aspects of the show including late-night events to help network, more vendors on the trade show floor than ever before, revamped education opportunities, and two new awards. She also told us what we can expect from the Hall of Fame celebration, Big Bash, and Car Wash Magazine Live Studio. Download the app, get yo...
May 04, 2023•18 min•Season 3Ep. 7
The labor market is changing and there's a new generation that we're trying to employ and retain and attract in our businesses. And on the flip side, we're trying to find ways to make really strong connections with our teams and customers. Smiley Poswolsky is here to discuss that on this week's episode. Smiley is a speaker at the upcoming Car Wash Show in Las Vegas May 8-10. Smiley is a Workplace Belonging Keynote Speaker and author of "The Quarter Life Breakthrough", the "Breakthrough Speaker",...
Apr 27, 2023•35 min•Season 3Ep. 6
This week we had a great conversation with Shep Hyken, one of our excellent speakers at the show coming up May 8-10 in Las Vegas. Shep Hyken is a customer service and experience expert and the Chief Amazement Officer of Shepard Presentations. He is a New York Times and Wall Street Journal bestselling author and has been inducted into the National Speakers Association Hall of Fame for lifetime achievement in the speaking profession. His articles have been read in hundreds of publications, and he ...
Apr 01, 2023•39 min•Season 3Ep. 5
This episode comes from a great conversation with Kacy Erdelyi of Spark Car Wash and Nick Rodia of Sgt. Clean on our most recent CAR WASH Magazine Live panel. Every month we speak with experts in the industry on a topic and share it with you. This month we discussed retention and online conversions. New customers are great, but how do we keep the ones we’ve got? And can we convert potential new customers who aren’t at our car wash sites?
Mar 23, 2023•38 min•Season 3Ep. 4
This week's episode is an industry update on the new patent that OmniX Labs have secured for their real time analysis of security video footage. Anoop Kanthan, Chief Executive Officer & Co-Founder of OmniX Labs, talks us through the decision to get a patent, exactly how their product works, and his predictions for the AI landscape moving forward.
Mar 09, 2023•26 min•Season 3Ep. 3
This is part two of our series on Gleam Car Wash in Denver. If you have not listened to part one we recommend you start there! In part two we hear again from owner and operator Emilie Barrata alongside the voices of other employees at Gleam and their philanthropic partners. This episode focuses on Gleam as a wash and its culture. We get a look into their inclusive hiring program, dedication to the environment, and work in the community.
Mar 02, 2023•32 min•Season 3Ep. 2
After a brief planning break CAR WASH The Podcast is officially back! for the first installment of season 3 we are bringing you a two-part series on Gleam Car Wash in Denver Colorado. In this first episode, we are telling you the story of Emilie Barrata who owns and operates Gleam. She tells us about her journey into car washing, the lessons she has learned from starting a car wash from scratch, and her perspective on being a woman in the car wash industry. Next week Thursday we will continue wi...
Feb 23, 2023•24 min•Season 3Ep. 1
Season 3 is upon us! We are excited to announce that we are back with new episodes next week, Thursday, February 23rd. Season three begins with a two-part episode about Gleam Car Wash in Denver. We can't wait for you to hear it.
Feb 16, 2023•3 min
This is part two of a conversation with Jeff Pavone, partner at Amplify Car Wash Advisors. Jeff is back on the podcast to fill us in on the merger and acquisition landscape in the car wash industry with trends, predictions, data, and expert insight into the current (and future) market.
Nov 03, 2022•24 min
This week’s episode was so jam-packed with insight, we needed two weeks to share it with you. This is part one of a conversation with Jeff Pavone, partner at Amplify Car Wash Advisors. Jeff is back on the podcast to fill us in on the merger and acquisition landscape in the car wash industry with trends, predictions, data, and expert insight into the current (and future) market.
Oct 27, 2022•23 min•Season 2Ep. 230
AMP Car Wash Membership Platform Co-founders Dennis Dreeszen and Adam Trien join us to share their origin story. We go behind the brand to discuss how they developed an app for Autowash into a multi-tenant app, where the brand is today, where they want to go, and the honeymoon destination of the founders.
Oct 13, 2022•45 min
NFTs in the car wash space? We have a bonus episode for you discussing just that. Anne Mauler of Soapy Joe’s Car Wash joins us to talk about their recently NFT campaign, why and how they did it, and the result so far.
Sep 22, 2022•18 min
This week on CAR WASH the Podcast we bring you our monthly conversation with CAR WASH Experts. Each month a panel of experts discuss a topic. This week it is how to build a culture to transcend generations We are joined by Justin Alford of Benny’s Car Wash, Bill Martin of Metro Express Car Wash, and Tom Hoffman Jr. of Hoffman Car Wash. We discuss how to create a business that will outlive the people who built it. This conversation was recorded at the CAR WASH Show in Nashville...
Aug 25, 2022•31 min•Season 2Ep. 102
We have a very exciting update about the future of CAR WASH the Podcast. Tune in to hear more!
Aug 19, 2022•7 min
This episode has a pretty simple description. We talk about what data you should be gathering and the best way to leverage it. That is it. Our guest this week is Neil Hoyne, the Chief Measurement Officer at google, and author of “Converted: The Data-Driven Way to Win Customers' Hearts”. He compares business to everyday relationships, explains data’s role in decision-making, and even gives us an experiment to try. We also learn why our goal shouldn’t be to outrun the bear!
Aug 11, 2022•37 min•Season 2Ep. 101
This week we speak with Howard M. Shore. Shore is the Founder and CEO of Activate Group, a Bestselling Author, speaker, and serial entrepreneur. He talked with us about zeroing in on your customer, making decisions for them, and the importance of turning your current customers into raving fans. We get into the weeds on payment structures and membership plans and Shore uses the phrase “check your ego” in a conversation about growth. Shore was a speaker at the CAR WASH Show 2022 in Nashville....
Aug 04, 2022•25 min•Season 2Ep. 100
We bring you our monthly conversation with CAR WASH Experts. Each month a panel of experts discuss a topic. This week it is how to attract, retain, and train the next generation of workers We are joined by George Hobson of Brown Bear Car Wash, Shaun Nordgaarden of Waterway Carwash, and Claire Moore of the International Carwash Association to compare notes on how we can make our washes an attractive choice to younger generations. After all, this isn’t your father’s car wash anymore! This conversa...
Jul 28, 2022•24 min•Season 2Ep. 99
In this episode, we hear from Bob Klein, ICA's long-time Research Director. Klein gives us insights on the ICA 2022 Consumer Study. We discuss what changed in the last years, and what hasn't. Klein talks trends and predictions on what will be important in the coming years. Most importantly we talk things that could improve customer satisfaction. If you don't run an easily accessible subscription model this episode might just change your mind!
Jul 21, 2022•28 min•Season 2Ep. 98
In this episode, we share a conversation with Josh Linkner. Linkner is an author, speaker, and expert on creativity. He shares ways we can shake up the normal way of thinking to boost our creative output, ways to help groups generate creativity, and how to make our organisations ones that reward new ideas!
Jul 14, 2022•29 min•Season 2Ep. 97
In this episode, we share a conversation with the recent ICA Hall of Fame Inductee Bill Dahm. To understand Bill Dahm’s story and legacy, however, you also need to understand the story of Crew Car Wash, The Dahm Family, and the people Crew and Bill have impacted along the way. We hear from Bill, and the people at Crew this week plus his ICA Hall of Fame acceptance remarks at the Car Wash Show in Nashville.
Jul 07, 2022•28 min•Season 2Ep. 96
In this episode, we bring you our monthly conversation with CAR WASH Experts. Each month a panel of experts discuss a topic. This week it is data data data! We are joined by Anne Mauler of Soapy Joe’s, Andy Agostini of Magnolia Wash Holdings, and Anoop Kanthan of OmniX to compare notes on how we can prioritize data…and what is possible once we have it! This conversation was recorded at the CAR WASH Show in Nashville.
Jun 30, 2022•26 min•Season 2Ep. 95
In this episode, Jake Simpson joins us to tell a story that is a little bit different from what you have heard from our show. Simpson spoke to us from southeast Pennsylvania to discuss his small in-bay automatic and self-serve car wash and the challenges that come with washing cars in a very rural area. Simpson also tells us the story of an old Nascar that he bought and refurbished as a special way to promote the wash!
Jun 23, 2022•18 min•Season 2Ep. 94
In this episode, Chris Riddell, futurist, answers our many questions like: What changes did you see as a result of COVID? How comfortable is the public with companies using data? How should we use data? What can companies do to stay ahead of the tech curve? Will we ever be able to pay using our cars as a wallet? Tricks to identify the customer at check-in and..like…what is a futurist?
Jun 16, 2022•40 min•Season 2Ep. 93
In this episode, Lt. Col Jason O. Harris joins us to tackle culture and team building. Harris takes his long time service as a U.S. Air Force Officer Special Operations Pilot and U.S.A.F. Academy Instructor and applies it to our work cultures. His tips help to make our washes trusting and attractive places to work. Plus we hear about the best variety of donut.
Jun 09, 2022•24 min•Season 2Ep. 92
In this episode of CAR WASH the Podcast Eric Wulf, ICA CEO talks with Rob Shesol of Splash Carwash China about how a bad car wash experience in Prague led him to open the first tunnel car wash in China and the incredible opportunity that has become. Shesol also discusses the role of the Chinese government and environmental solutions in Splash's success.
Jun 01, 2022•43 min•Season 2Ep. 91
