In this installment of CAR WASH Experts, we have an incredible conversation with our panel including Dorielle Birnkrant of PetroCal, Jessica Zazworsky of The Bubble Barn, and Mayra Chimienti of Mister Carwash about women in leadership in the car wash industry. This conversation was recorded in the CAR WASH Magazine Studio at the CAR WASH Show 2022 in Nashville.
This week we are talking about community. In this episode, we are joined by Richard Belanger of Motor City Wash Works, Nick Rodia of Sgt. Clean Car Wash, and Mark Curtis of Splash Car Washes to discuss their community engagement. They talk about the causes they support, how they found them, how they leverage the support of the car wash community, and the impact they have on the community and within their own organizations. This conversation was recorded live in the CAR WASH Magazine Live studio ...
This week's podcast is another panel episode with CAR WASH Experts answering the question: To Coupon, Or Not To Coupon? We talk the who, how, where, what and why of intentional promotion and discounting, a few tips on retention and referrals, plus a few things you can do today to be better tomorrow. Thanks to Nick Lopez from Bubble Bath Car Wash, and Nicholas Rodia from Sgt. Clean Car Wash, and Anne Mauler from Soapy Joe's Car Wash for your expert knowledge!
This week on CAR WASH the Podcast™ we talk with Ben Nemtin. Nemtin is the #1 New York Times bestselling author of What Do You Want to Do Before You Die? and a star of MTV’s highest-rated show on iTunes and Amazon called The Buried Life. Nemtin’s message is one of radical possibility. We discuss how fulfilling your own goals and reserving time for yourself can help you show up better in business and in service to others. If you’re left wanting more after this episode, you’ll be able to catch Nemt...
This week on CAR WASH the Podcast we are taking you behind the brand with EverWash who aim to be in their words: "the GrubHub of carwashing". We get the back story on how this brand started, what they're doing today, and where they're headed in the future. EverWash is amazingly powerful in opening up the opportunities for how we can all enhance our customer experiences and drive our conversions through the roof. Join us for this conversation with EverWash Founder Scott Caplan, and Chief Revenue ...
This week we talk with Hernani Alves, owner of Turbo Shine, Chief Motivational Officer of Balanced IQ and author of Balanced Accountability: Create a Culture of Ownership. Alves tells us the story of his career and the lessons he learned along the way. He shares lessons on how to use accountability in a positive way, how to create a company culture that promotes love and ownership, and how we can choose better words as leaders
It is the last Thursday of the month so we are bringing you another installment of CAR WASH Experts. Each month we discuss a topic with a panel of experts in the industry. This conversation is centered around scaling your marketing efforts. Tune in to hear Sam Sousa of All American Express, Beth Martin of Express Wash Concepts, and Jonathan Kierman of Super Star Car Wash discuss their marketing planning, vision, budget, execution, and how they leave room for great ideas from the communities they...
We are bringing you another CAR WASH the Podcast™ episode from the field as we visit our second cold-weather location in the last few weeks! Jessica Zazworsky from The Bubble Barn tells us about her path to the industry, what it was like to go from a corporate career to the carwashing community, and her keys to success for someone starting out. We also discuss the Bubble Barn location and the technologies that allow them to wash lowriders, duallies, and even tow trucks!
This conversation with Andrea Vahl comes from the 2021 Car Wash Show. Vahl, digital marketing expert and co-author of "Facebook Marketing for Dummies" answers all our digital growth questions. Should I be investing in paid advertising? Which platform suits my message? How can I get the most bang for my buck? Tune in to find out.
In this episode, we take you into the field for Crew Carwash's Grand Opening in St. Cloud, Minnesota. We speak to Sally Grant, Executive Vice President and Billy Schaming, President about the company's ethos and culture as well as several other team members who moved from Indiana to open this location. They discuss their experience during the expansion, the company culture that has kept them there, and how Crew Carwash is able to keep washing cars even on the coldest of days. In true Crew Carwas...
This week, Mister Car Wash’s John Lai joins ICA CEO Eric Wulf to share how Mister Car Wash is approaching the industry now that they’re a publicly-traded company. Find out what’s different, and what’s staying the same on their journey.
It’s the last Thursday of the month, so we’re treating you to a panel conversation with our car wash experts to talk “Menu Matters.” Tune in as we explore the good, the bad, and the ugly with our menus. We'll discuss some out of the box ideas with Anne Mauler of Soapy Joe’s, Nick Rodia at Sgt. Clean, and Jessica Price Easter from Qual Chem.
We've got a fun conversation for you in this episode around LUV Car Wash and the explosive growth they've experienced. Turns out ... to grow quickly all you really need is LUV. We chat with JT Thomson and Darren Skarecky about their path to today, and how all of their collective experiences have added up to this moment for them. It was meant to be. This, friends, is a LUV story.
In this episode, we had the chance to talk to Andy Agostini, one of the driving forces in the extreme growth happening under the Magnolia Wash Holdings organization. We hear about the organization's approach to building out their brands, creative ways they are segmenting the brands, and how they are working to maintain a people-first culture that makes people excited about a career in the professional car wash industry. Originally founded in 2014 by Frank Bennett and Brooks Moye, Magnolia Wash H...
In this week's episode we catch up with Spot AI co-founder and CEO Tanuj Thapliyal. Thapliyal is bringing an entirely new perspective to the industry when it comes to what's possible with ... video as data. We know that all kinds of fascinating things are possible with our business if we leverage data, but what happens when we start thinking about the increasing number of video cameras in our business as data sources? Get ready for an in-depth conversation that shares Thapliyal's path, what's po...
In this episode we talk to Jay Wyatt, Dr. Scott Spore and Joe Landin about the aggressive growth and outstanding commitment to community at Mighty Wash. Celebrating its 10th year in business, the organization has accelerated in the last couple of years and is creating something special.
Erin Noonan joins us from G&G LED to talk about the evolution of LED lighting, and all the things that are possible with today's lighting technology. If you're looking for creative ways to differentiate your wash experience, and bring new life to your site, this is the episode for you.
In a recent study, more than 76% of consumers use a professional car wash. But, only 39% know the name of their car wash. The question then, is how much does your brand matter? Is that a giant opportunity, or a huge waste of energy? Should you just slap car wash on your building and call it a day? Listen in as we make a case for the importance of brand with Alivia Gleason from Mr. Shine, Justin Young from Splash in Arkansas, and Anne Mauler from Soapy Joe's.
Get a look at what's new, and what you can expect, at this year's The Car Wash Show™ in Las Vegas, Nov. 15-17. Learn about some of the vendors on the floor this year, hear from ICA CEO Eric Wulf, VP of Partnerships Carrie North, and more as you get the inside scoop.
This week Natasha Toffoli joins us from Canada's Bubbles Car Wash to share her story. We'll discuss their indoor greeting and detailing area, hear how they have created a system without appointments, and learn why they created a second story detailing operation. This story is all about service ... Full Service.
Today we’ve got an exclusive conversation for you between ICA CEO Eric Wulf, and the newest Chairman and CEO of Mammoth Holdings, David Hoffman. Hoffman was previously with Dunkin’ Brands as President, Dunkin’ U.S., overseeing all operations, marketing and development for the brand domestically. He was appointed to CEO in July 2018, where his responsibilities expanded to include Baskin–Robbins, as well as the international businesses of both Dunkin’ and Baskin-Robbins. Prior to joining Dunkin’ B...
We were in town to get ready for The Car Wash Show 2021, and stopped by Terrible's to see how Scott Horner is approaching the increasing competition in their business. We talk unmanned tunnels, and a little in-bay action for you as we hear how this industry stalwart is staying relevant in their region.
Today we're having a conversation with Amplify's Jeff Pavone around what’s happening in the industry, what people in the industry need to be ready for, and how we can make sure we’re all ready for the future. Plus, we go down a rabbit hole around the concept of growing, or exiting ... and what should you be doing? It's not an easy thing to work through, that's for sure.
We've got a fun conversation planned for you this week with one of the scheduled speakers at The Car Wash Show in Las Vegas in November. We're talking customer experience, and how today's consumer is changing, and what you can do to make sure you're keeping them at the center of your business. Chip R. Bell is a renowned keynote speaker and the author of several award-winning national and international best-selling books on the customer experience. Ranked among the top keynote speakers in the wor...
In today’s episode, we’re sharing a previously unheard interview from one of our visits to WaterWay Car Wash. We chatted with Cathy Hemp, Marketing Manager, about her path to car washing, and what keeps her coming back every day … for more than 18 years. It’s a fantastic story about the power of a great company culture.
What if your business could be positively positioned to hundreds of thousands of potential customers? That’s the allure of influencer marketing. Attach your brand to someone who has a following, someone who is a trusted voice and ambassador. In today’s show, we’re going to talk about ways you might be able to tap into that … and whether it’s something you should be trying to tap into.
Richard Branson just successfully flew into space. He's not an astronaut. Let that sink in. That was a grand dream he had from his youth, and he spent a lot of energy, and had some luck along the way, to achieve it. But guess what? Everybody has dreams, big and small. And today we're learning about a unique program in place at Valet Car Wash in Canada that is helping employees achieve their dreams. This program helps employees feel valued, trusted, and more engaged. It sets your business up to b...
Today we’re getting into grand openings, or re-openings depending on what you’re up to with your business. Fact 1: There is a recipe you should follow that will make grand openings easier for you, and beneficial for your business Fact 2: Like any great recipe, the magic that will take you to the next level is in your ability to adapt, and season, and make it unique to you! Today we have a phenomenal conversation for you with Beth Martin of Express Wash Concepts and Sam Sousa from All American Ex...
George Hobson from Brown Bear, Alex Paisner from ScrubaDub and Chris Presswood from Mammoth Holdings (Finish Line) share their tips and approaches to hiring to help you stand out in a challenging labor market. Brown Bear has been in business for nearly 65 years and operates 49 locations in the Northwestern U.S. ScrubaDub has been in business for 65 years and operates 20 locations in the Northeastern U.S. Mammoth Holdings has 63 locations across the U.S. and has been in business since 2002....
In this episode, we're talking to Megan Ragsdale, Chief Operating Officer for Soapy Joe's in San Diego. She's giving us keys to tapping into a giant population of potential candidates for your business - women. Some 25% of women left the workforce during COVID, and now many will be looking to return. So what do we need to be doing to make sure our businesses are setup to attract, develop, and retain this audience? Prior to the car wash industry, Ragsdale spent time with big companies like Sony a...
