Getting the customer to come back after their visit has less to do after they leave and more to do with what you did when they were on the lot and in your showroom. Listen up and start enjoying more be backs and quite possibly more first time closes. Become a supporter of this podcast: https://www.spreaker.com/podcast/car-sales-talk-101--3353982/support ....
One of the biggest mistakes we make id buying into the customers excuse that they do no have a lot of time. We shortcut the process and pre qualify the customer only to find that they never return or answer their phones after we release them. Listen up to find out how I handle customers in this situation. Become a supporter of this podcast: https://www.spreaker.com/podcast/car-sales-talk-101--3353982/support ....
Coming to work and just waiting is a sure fire way of have a mediocre and short career in the car business. Have a plan and if management does not bring structure to your team, then you'll have to do it yourself, Listen Up! Become a supporter of this podcast: https://www.spreaker.com/podcast/car-sales-talk-101--3353982/support .
We tend to leave a lot of deals on the table to be gobbled up by the next dealership when we fail to ask for a co-signer. Listen up as we discus how and why we need the co-signer and how to get it upfront. Become a supporter of this podcast: https://www.spreaker.com/podcast/car-sales-talk-101--3353982/support .
We all need a break now and then, but what happens when we bet back form our vacation? Prior planning and preparations can make the move back into the selling modes much smoother. Become a supporter of this podcast: https://www.spreaker.com/podcast/car-sales-talk-101--3353982/support .
The lively hood of your dealership depends highly on the ability to capture the customers financing. While profits dwindle on the front end, the Back end of the deal continues to grow even more important than just a few years ago. Listen to this episode for a quick tip on attempting to gather their finance or at least the opportunity to sell a few finance products. Become a supporter of this podcast: https://www.spreaker.com/podcast/car-sales-talk-101--3353982/support ....
Teamwork - Everybody working together to achieve a specific goal. Try it. Become a supporter of this podcast: https://www.spreaker.com/podcast/car-sales-talk-101--3353982/support .
We are all at work lots of hours a day but we don't all work lots of hours a day. If we change our perspective and maybe our attitude, may be we can sell more cars. Quit wasting your time wasting time and quit wasting your customers time by pre qualifying them and skipping steps. All that can happen is you will make more money. Become a supporter of this podcast: https://www.spreaker.com/podcast/car-sales-talk-101--3353982/support ....
Quit negotiating with $500 and $1000 increments when you only need to use $50 to $100 to close the deal. Listen up to this episode and find out how my friend has substantially increased his gross. Become a supporter of this podcast: https://www.spreaker.com/podcast/car-sales-talk-101--3353982/support .
The deer in the headlights look a salesperson has when taking out the 1st Pencil can be softened of maybe even eliminated when both sales manager and salesperson is prepared. Become a supporter of this podcast: https://www.spreaker.com/podcast/car-sales-talk-101--3353982/support .
Sometimes as managers and senior salespeople we tend to forget the early years in our career. We forget the trials and tribulations we experienced trying to get that customer over the curb and busting bugs in the car we sold to them. Let's listen to a few ways we can remember the days...... Become a supporter of this podcast: https://www.spreaker.com/podcast/car-sales-talk-101--3353982/support ....
If we just sit back and relax when it comes to getting better at our job the business is gonna pass us up and leave us in it's dust. It's time to take the next step towards becoming the pro we know we can be. Become a supporter of this podcast: https://www.spreaker.com/podcast/car-sales-talk-101--3353982/support .
For a lot of us, we are in the middle of a sellers market atmosphere and living the life. But don't relax because it will end and we need to be poised to handle our business when it happens. Listen up and take notes because it could mean the end of your career if you are not ready. Become a supporter of this podcast: https://www.spreaker.com/podcast/car-sales-talk-101--3353982/support ....
We all have certain ways of doing things, but when it comes right down to it the best way is the tried and true method or what we like to call the process. Allowing our team or ourselves to stray and not be held accountable is the first step down the long road to mediocrity. Become a supporter of this podcast: https://www.spreaker.com/podcast/car-sales-talk-101--3353982/support ....
The car business is by far the easiest business to get a pay raise without even asking for it. Listen to this episode to find out just how easy it can be. Become a supporter of this podcast: https://www.spreaker.com/podcast/car-sales-talk-101--3353982/support .
It's getting harder and harder to make a profit selling a car so we need to start looking at other avenues for gross. Adding the addendum sticker is a sure fire way to get more profit, as long as we are asking for it. Become a supporter of this podcast: https://www.spreaker.com/podcast/car-sales-talk-101--3353982/support .
It is so much more tougher to sell a car and make money than in the past so the last thing we want to do is to eliminate another avenue of profit by giving up trade money. Become a supporter of this podcast: https://www.spreaker.com/podcast/car-sales-talk-101--3353982/support .
We all seem to start our day off the same way but what we forget to do is to end our day the right way. Become a supporter of this podcast: https://www.spreaker.com/podcast/car-sales-talk-101--3353982/support .
It's easy to say "I'm gonna get better", but not so easy to do it. Getting better at what we do is basically a matter of picking a skill and dedicating ourselves to working on it and role playing the proper way(s) to perform the task. Become a supporter of this podcast: https://www.spreaker.com/podcast/car-sales-talk-101--3353982/support .
Knowing too much about the pieces of a car deal does not necessarily make you a smarter salesperson. Often times by knowing how much gross you have to work with results in less gross profit as you find it easier to take the path of least resistance and give away the farm just to get that "X" on the board. Become a supporter of this podcast: https://www.spreaker.com/podcast/car-sales-talk-101--3353982/support ....
When your customer comes back to the dealership don't make the mistake of thinking they are ready to go see the business manager. We have a couple of things to do before that happens that will greatly enhance your chances of securing the deal and making more gross profit. Become a supporter of this podcast: https://www.spreaker.com/podcast/car-sales-talk-101--3353982/support ....
With inventories being reduced due to lack of availability from the factory and fewer trades we need to know how to keep our customer on our lot and thinking about other options while they are here. Expand your inventory by asking the right questions and eliminating the "Locate" word/ Become a supporter of this podcast: https://www.spreaker.com/podcast/car-sales-talk-101--3353982/support ....
Perception is reality! As professional we all need to stop looking out the window and start looking in the mirror. Do we like what we see? By just changing your mindset just a little bit and begin to believe we are professional at what we do can often times make a huge difference in what people see and how they perceive us to be. I choose to be a pro inside and out and you can too. Become a supporter of this podcast: https://www.spreaker.com/podcast/car-sales-talk-101--3353982/support ....
Your customer can not make a decision to purchase if they don't get a chance to see some numbers. By getting their permission to give you just 5 more minutes, you put them in a position to make an offer. Become a supporter of this podcast: https://www.spreaker.com/podcast/car-sales-talk-101--3353982/support .
Time and time again customers are being frustrated with the time it takes to drive away in their new car once they decided to buy. We can help them get through this trying time by keeping them busy while waiting to get into the finance office. Do this and watch your Happy Customer Scores go thru the roof. Become a supporter of this podcast: https://www.spreaker.com/podcast/car-sales-talk-101--3353982/support ....
They say the definition of insanity is doing the same thing over and over and expecting a different result. We learn to do thing well, whether good or bad, through repetition. If we were to go back to the beginning and start doing the right steps to becoming a professional salesperson over and over, the rest is easy, and selling isn't hard when you know how to do it the right way. Become a supporter of this podcast: https://www.spreaker.com/podcast/car-sales-talk-101--3353982/support ....
Every month is a new month and whether we finish strong or limped to the end we need to get in the right frame of mind to ensure this month is going to be strong. Become a supporter of this podcast: https://www.spreaker.com/podcast/car-sales-talk-101--3353982/support .
Whenever the customer brings a so called car buying expert to the table things can go tremendously bad really quick. But if we know how to work with them you'll have a greater chance in closing them while still on a decent gross. Become a supporter of this podcast: https://www.spreaker.com/podcast/car-sales-talk-101--3353982/support .
Remember they came to buy and if you are the right person and you don't buy into the Just Looking excuse, you have a much better chance at selling them a car. Become a supporter of this podcast: https://www.spreaker.com/podcast/car-sales-talk-101--3353982/support .
It never fails, a customer purchases a high ticket item and the next day they are wanting to return it. Buyers remorse is not uncommon and it does not mean we did not do a good job with them. Learn to listen and you'll see how easy it is to put the customers mind at ease and feeling good about their decision to purchase. Become a supporter of this podcast: https://www.spreaker.com/podcast/car-sales-talk-101--3353982/support ....
