In this special episode of the Candid Comms podcast, you'll hear the speech Rachel Miller gave at her book launch. She hosted an event on 30 April 2026, to mark the publication of Successful Change Communication: how to inform, involve and inspire employees. Tune in to discover her speech from the night, the story behind the book, the process and her thoughts on communicating change successfully. Signed copies can be purchased via allthingsic.com. Or use the code CANDIDCOMMS on the koganpage.com...
May 08, 2026•11 min•Season 8Ep. 6
In this episode, Rachel examines the language of change communication. From hyperbole and jargon, to the need for clear language choices, listen in while she gets to the heart of the matter. See allthingsic.com/podcast to find the show notes for this episode. Signed copies of Rachel's books can be purchased via her website. Internal Communication Strategy: how to design, develop and transform your organizational communication was published by Kogan Page in 2024. Successful Change Communication: ...
Apr 26, 2026•32 min•Season 8Ep. 5
In this episode, Rachel shares how she organises change communication and reveals her change clusters model. You'll discover what the clusters are, why knowing how many changes you are communicating is crucial and how to organise change in your workplace. See allthingsic.com/podcast to find the show notes for this episode. Signed copies of Rachel's books can be purchased via her website. Internal Communication Strategy: how to design, develop and transform your organizational communication was p...
Apr 11, 2026•30 min•Season 8Ep. 4
In this episode, Rachel reveals details of a change communication model she uses with All Things IC's clients. You'll discover what the change communication cloverleaf is, why successful change comms isn't down to luck, and how to use it to analyse and assess your own organisation. See allthingsic.com/podcast to find the show notes for this episode. Signed copies of Rachel's books can be purchased via her website. Internal Communication Strategy: how to design, develop and transform your organiz...
Mar 29, 2026•21 min•Season 8Ep. 3
This episode of the Candid Comms podcast focuses on Rachel's new book, which is about to be published. You'll discover the history behind it, how the book came to be and what you can expect. Rachel has written two books. Internal Communication Strategy: design, develop and transform your organizational communication was published in 2024. Successful Change Communication: how to inform, involve and inspire employees is being published by Kogan Page in April 2026. You can order them via your favou...
Mar 17, 2026•21 min•Season 8Ep. 2
This episode of the Candid Comms podcast launches season eight. Thank you for tuning in! Rachel has written two books. Internal Communication Strategy: design, develop and transform your organizational communication is out now. You can order it via your favourite bookstore or find it online including Amazon (affiliate link), Waterstones , Barnes & Noble and Foyles . Or see the All Things IC website to order a signed limited edition. Her upcoming book, Successful Change Communication: how to ...
Mar 09, 2026•7 min•Season 8Ep. 1
This episode of the Candid Comms podcast marks the end of 2025. Thank you for tuning in this year. Resources in this episode: Enhance intranet from Rachel and Jon Miller. See the All Things IC Inner Circle page of Rachel's website to find out more about the next cohort: https://www.allthingsic.com/1-2-1/the-all-things-ic-inner-circle/ Full show notes can be found at www.allthingsic.com/podcast Order Rachel's books Rachel has written two books. Internal Communication Strategy: design, develop and...
Dec 18, 2025•5 min•Season 7Ep. 11
This episode of the Candid Comms podcast is for you if you are a comms leader. Maybe you’re a head of comms, a chief communications officer or senior IC manager. If you are working in such a position, everything you say, everything you write, everything you advise feels up for scrutiny and it often is. Bearing in mind my own experience from working in-house, I know how lonely it can be when you are at the top, when you are the most senior comms person inside your organisation. What’s often missi...
Nov 04, 2025•11 min•Season 7Ep. 10
I have just released dates for All Things IC Live 2026. Our popular quarterly masterclass and mastermind will be taking place on 11 March, 13 May, 9 September and 9 December 2026. These are in-person days in London, UK and if you are working in-house you're welcome to join us. This latest episode of my Candid Comms podcast looks at what All Things IC Live is, how it works and what you can expect. See the All Things IC Live site to book a ticket, read what your peers think and sign up to join us....
Oct 23, 2025•8 min•Season 7Ep. 9
What role does artificial intelligence (AI) play inside organisations? How can we set ourselves up for success? In this podcast episode you'll discover one thing to know, one thing to do and one thing to think about, when it comes to AI implementation and communication. Full show notes can be found at www.allthingsic.com/podcast See the All Things IC Inner Circle page of Rachel's website to find out more about the next cohort: https://www.allthingsic.com/1-2-1/the-all-things-ic-inner-circle/ Ord...
Oct 18, 2025•42 min•Season 7Ep. 8
Do you need to write an internal communication strategy? If you're not sure where to start, or the format it needs to be in, you're in the right place. In this podcast episode you'll discover one thing to know, one thing to do and one thing to think about, when it comes to creating an IC strategy. Full show notes can be found at www.allthingsic.com/podcast See the All Things IC Inner Circle page of Rachel's website to find out more about the next cohort: https://www.allthingsic.com/1-2-1/the-all...
Oct 06, 2025•25 min•Season 7Ep. 7
This episode examines peers and why they matter for internal communication. You'll discover one thing to know, one thing to do and one thing to think about. Rachel discusses why having a strong peer network matters for IC professionals. She also analyses opportunities for peers inside organisations and why they are beneficial. Full show notes can be found at www.allthingsic.com/podcast See the All Things IC Inner Circle page of her website to find out more about the next cohort: https://www.allt...
Sep 26, 2025•21 min•Season 7Ep. 6
What is relevancy? Why does it matter for internal communication? Rachel has examined this topic in this episode of the Candid Comms podcast. Full show notes can be found at www.allthingsic.com/podcast Order Rachel's books Rachel has written two books. Internal Communication Strategy: design, develop and transform your organizational communication is out now. You can order it via your favourite bookstore or find it online including Amazon (affiliate link), Waterstones , Barnes & Noble and Fo...
Sep 19, 2025•21 min•Season 7Ep. 5
Who should write an internal communication strategy? Does it have to be the most senior comms pro? What inputs should you use? Rachel has discussed this topic in detail in this episode of her Candid Comms podcast. Full show notes can be found at www.allthingsic.com/podcast Order Rachel's books Rachel has written two books. Internal Communication Strategy: design, develop and transform your organizational communication is out now. You can order it via your favourite bookstore or find it online in...
Sep 05, 2025•18 min•Season 7Ep. 4
Why is internal communication important during an organisational crisis? Rachel welcomes Alison Arnot to the Candid Comms podcast. Alison is an award-winning consultant, trainer, speaker and author with over 25 years' experience in PR, internal communication and crisis communication. Based in Scotland and working globally, she is a specialist in internal crisis communication preparedness and training, and author of Internal Communication in Times of Crisis: How to secure employee trust, support ...
Sep 04, 2025•39 min•Season 7Ep. 3
Do you need to build a business case for investment in your internal communication? Perhaps your internal communication team needs to expand, or your channels need refreshing. If you need to write a business case, you're in the right place. Full show notes can be found at www.allthingsic.com/podcast Order Rachel's books Rachel has written two books. Internal Communication Strategy: design, develop and transform your organizational communication is out now. You can order it via your favourite boo...
Sep 04, 2025•27 min•Season 7Ep. 2
Welcome to the Candid Comms podcast. This show launches season seven. In this episode, you'll discover what's coming up in this season. Rachel also shares news about her trip to Australia in September 2025. Full show notes can be found at www.allthingsic.com/podcast Order Rachel's books Rachel has written two books. Internal Communication Strategy: design, develop and transform your organizational communication is out now. You can order it via your favourite bookstore or find it online including...
Sep 04, 2025•19 min•Season 7Ep. 1
This bonus episode of the Candid Comms podcast closes out the year. Thank you to my guests, my team and Producer Fynn Gentle for all your support and encouragement in 2024. Candid Comms will be back in 2025, thank you for tuning in, Rachel. Order your copy of Rachel's book Rachel's book, Internal Communication Strategy: design, develop and transform your organizational communication is out now. You can order it via your favourite bookstore or find it online including Amazon (affiliate link), Wat...
Dec 19, 2024•1 min•Season 6Ep. 12
This bonus episode of the Candid Comms podcast is a conversation between Rachel Miller and Tara McDonagh. Tara is the host of the Communications Business Advisor podcast and President and Chief Communication Strategist at Tara McDonagh Communications. In this candid conversation Rachel and Tara discuss: what being a strategic internal communicator means what unites communicators globally communicators as business advisors the importance of teaching others how to treat you supporting other women ...
Dec 16, 2024•41 min•Season 6Ep. 11
This bonus episode of the Candid Comms podcast celebrates the global launch of Rachel's book, Internal Communication Strategy: design, develop and transform your organisational communication. The book was published by Kogan Page on 3 April 2024 in the UK and rest of world, and in the US on 30 April 2024. This audio was captured as part of the online launch on 9 May 2024, hosted by Sia Papageorgiou from the Centre for Strategic Communication Excellence (CSCE) in Australia. It features questions f...
May 15, 2024•56 min•Season 6Ep. 11
This bonus episode celebrates the launch of Rachel's book, Internal Communication Strategy: design, develop and transform your organisational communication. The book was published by Kogan Page on 3 April 2024 in the UK and rest of world, and in the US today, 30 April 2024. This audio was captured as part of the in-person book launch in London on 18 April 2024. It features Rachel's speech, plus interviews with some of the internal communicators who attended the night. Order your copy of Rachel's...
Apr 30, 2024•22 min•Season 6Ep. 11
Who can be an internal communicator? What are the transferable skills we all have? Why are intentions important? How can you learn about internal communication? Full show notes can be found at www.allthingsic.com/podcast Order your copy of Rachel's book Rachel's book, Internal Communication Strategy: design, develop and transform your organizational communication is out now. You can order it via your favourite bookstore or find it online including Amazon (affiliate link), Waterstones , Barnes &a...
Apr 26, 2024•17 min•Season 6Ep. 10
What's the difference between evaluation and measurement? What's the best way to include evidence in a monthly measurement report? Why do you need to rely on insight rather than instinct? Today's episode of the Candid Comms podcast focuses on evaluation, which is the penultimate stage of The MILLER Framework. Full show notes can be found at www.allthingsic.com/podcast Order your copy of Rachel's book Rachel's book, Internal Communication Strategy: design, develop and transform your organizationa...
Apr 19, 2024•22 min•Season 6Ep. 9
How do you lead internal communication in your organisation? What does standard setting look like? What operating model do you have in place? This episode of my Candid Comms podcast examines the leadership part of The MILLER Framework. It also touches on the logistics part when discussing standards. I discuss: What operating models mean for IC How to lead internal communication How to bring an operating model to life for internal communication How standard setting and being a centre of excellenc...
Apr 12, 2024•25 min•Season 6Ep. 8
How do you prioritise internal communication? What do you say yes and no to inside your organisation? What informs that decision? Today's episode of the Candid Comms podcast puts prioritisation in the spotlight, by examining the purpose of IC. I examine: why internal communication exists what alignment is and why it matters why you need a shared understanding and meaning the role of stories why your company history matters what industry insights tell us the purpose of internal communication. Ful...
Apr 05, 2024•21 min•Season 6Ep. 7
This bonus episode shares the news that Rachel's book Internal Communication Strategy : design, develop and transform your organizational communication, is available now. It's published by Kogan Page on 3 April in the UK and rest of the world, and 30 April in the US. Order your copy You can order the book today via your favourite bookstore or find it online including Amazon (affiliate link), Waterstones , Barnes & Noble and Foyles . Or you can order a signed copy exclusively via the All Thin...
Mar 31, 2024•1 min•Season 6Ep. 6
My book, Internal Communication Strategy: design, develop and transform your organizational communication is being published by Kogan Page this week. It is available from 3 April in the UK and rest of world and 30 April in the US. Thank you to everyone who has asked me questions about the book writing process, what is in it and what you can expect. This episode covers all of these points and much more. Full show notes can be found at www.allthingsic.com/podcast Order your copy of Rachel's book Y...
Mar 28, 2024•29 min•Season 6Ep. 5
How do you use insights in your internal communication? In this episode of the Candid Comms podcast I examine why insights can be useful. Insights are the second stage of The MILLER Framework - what we know about an organisation and its people. We examine what they are, how to use them and what they can mean for your internal communication and decision making. You'll leave with one thing to know, one thing to do and one thing to think about. Full show notes can be found at www.allthingsic.com/po...
Mar 22, 2024•26 min•Season 6Ep. 4
Do you have an internal communication vision in your organisation? What would yours say if you created one today? In this episode of the Candid Comms podcast I examine why a vision can be useful and how to write one. I've also shared an example with you, which is taken from my book, Internal Communication Strategy: design, develop and transform your organizational communication. You'll leave with one thing to know, one thing to do and one thing to think about. Full show notes can be found at www...
Mar 15, 2024•22 min•Season 6Ep. 3
What does it mean to transform communication inside an organisation? How does the Met Office use principles in their IC planning? What is on my Brilliant Basics checklist? I discuss all of these topics and much more in this latest episode of my Candid Comms podcast. Full show notes can be found at www.allthingsic.com/podcast You'll leave with one thing to know, one thing to do and one thing to think about. Pre-order your copy of Rachel's book Rachel's book, Internal Communication Strategy: desig...
Mar 09, 2024•33 min•Season 6Ep. 2
