This bonus episode of the Candid Comms podcast closes out the year. Thank you to my guests, my team and Producer Fynn Gentle for all your support and encouragement in 2024. Candid Comms will be back in 2025, thank you for tuning in, Rachel. Order your copy of Rachel's book Rachel's book, Internal Communication Strategy: design, develop and transform your organizational communication is out now. You can order it via your favourite bookstore or find it online including Amazon (affiliate link), Wat...
Dec 19, 2024•1 min•Season 6Ep. 12
This bonus episode of the Candid Comms podcast is a conversation between Rachel Miller and Tara McDonagh. Tara is the host of the Communications Business Advisor podcast and President and Chief Communication Strategist at Tara McDonagh Communications. In this candid conversation Rachel and Tara discuss: what being a strategic internal communicator means what unites communicators globally communicators as business advisors the importance of teaching others how to treat you supporting other women ...
Dec 16, 2024•41 min•Season 6Ep. 11
This bonus episode of the Candid Comms podcast celebrates the global launch of Rachel's book, Internal Communication Strategy: design, develop and transform your organisational communication. The book was published by Kogan Page on 3 April 2024 in the UK and rest of world, and in the US on 30 April 2024. This audio was captured as part of the online launch on 9 May 2024, hosted by Sia Papageorgiou from the Centre for Strategic Communication Excellence (CSCE) in Australia. It features questions f...
May 15, 2024•56 min•Season 6Ep. 11
This bonus episode celebrates the launch of Rachel's book, Internal Communication Strategy: design, develop and transform your organisational communication. The book was published by Kogan Page on 3 April 2024 in the UK and rest of world, and in the US today, 30 April 2024. This audio was captured as part of the in-person book launch in London on 18 April 2024. It features Rachel's speech, plus interviews with some of the internal communicators who attended the night. Order your copy of Rachel's...
Apr 30, 2024•22 min•Season 6Ep. 11
Who can be an internal communicator? What are the transferable skills we all have? Why are intentions important? How can you learn about internal communication? Full show notes can be found at www.allthingsic.com/podcast Order your copy of Rachel's book Rachel's book, Internal Communication Strategy: design, develop and transform your organizational communication is out now. You can order it via your favourite bookstore or find it online including Amazon (affiliate link), Waterstones , Barnes &a...
Apr 26, 2024•17 min•Season 6Ep. 10
What's the difference between evaluation and measurement? What's the best way to include evidence in a monthly measurement report? Why do you need to rely on insight rather than instinct? Today's episode of the Candid Comms podcast focuses on evaluation, which is the penultimate stage of The MILLER Framework. Full show notes can be found at www.allthingsic.com/podcast Order your copy of Rachel's book Rachel's book, Internal Communication Strategy: design, develop and transform your organizationa...
Apr 19, 2024•22 min•Season 6Ep. 9
How do you lead internal communication in your organisation? What does standard setting look like? What operating model do you have in place? This episode of my Candid Comms podcast examines the leadership part of The MILLER Framework. It also touches on the logistics part when discussing standards. I discuss: What operating models mean for IC How to lead internal communication How to bring an operating model to life for internal communication How standard setting and being a centre of excellenc...
Apr 12, 2024•25 min•Season 6Ep. 8
How do you prioritise internal communication? What do you say yes and no to inside your organisation? What informs that decision? Today's episode of the Candid Comms podcast puts prioritisation in the spotlight, by examining the purpose of IC. I examine: why internal communication exists what alignment is and why it matters why you need a shared understanding and meaning the role of stories why your company history matters what industry insights tell us the purpose of internal communication. Ful...
Apr 05, 2024•21 min•Season 6Ep. 7
This bonus episode shares the news that Rachel's book Internal Communication Strategy: design, develop and transform your organizational communication, is available now. It's published by Kogan Page on 3 April in the UK and rest of the world, and 30 April in the US. Order your copy You can order the book today via your favourite bookstore or find it online including Amazon (affiliate link), Waterstones , Barnes & Noble and Foyles . Or you can order a signed copy exclusively via the All Thing...
Mar 31, 2024•1 min•Season 6Ep. 6
My book, Internal Communication Strategy: design, develop and transform your organizational communication is being published by Kogan Page this week. It is available from 3 April in the UK and rest of world and 30 April in the US. Thank you to everyone who has asked me questions about the book writing process, what is in it and what you can expect. This episode covers all of these points and much more. Full show notes can be found at www.allthingsic.com/podcast Order your copy of Rachel's book Y...
Mar 28, 2024•29 min•Season 6Ep. 5
How do you use insights in your internal communication? In this episode of the Candid Comms podcast I examine why insights can be useful. Insights are the second stage of The MILLER Framework - what we know about an organisation and its people. We examine what they are, how to use them and what they can mean for your internal communication and decision making. You'll leave with one thing to know, one thing to do and one thing to think about. Full show notes can be found at www.allthingsic.com/po...
Mar 22, 2024•26 min•Season 6Ep. 4
Do you have an internal communication vision in your organisation? What would yours say if you created one today? In this episode of the Candid Comms podcast I examine why a vision can be useful and how to write one. I've also shared an example with you, which is taken from my book, Internal Communication Strategy: design, develop and transform your organizational communication. You'll leave with one thing to know, one thing to do and one thing to think about. Full show notes can be found at www...
Mar 15, 2024•22 min•Season 6Ep. 3
What does it mean to transform communication inside an organisation? How does the Met Office use principles in their IC planning? What is on my Brilliant Basics checklist? I discuss all of these topics and much more in this latest episode of my Candid Comms podcast. Full show notes can be found at www.allthingsic.com/podcast You'll leave with one thing to know, one thing to do and one thing to think about. Pre-order your copy of Rachel's book Rachel's book, Internal Communication Strategy: desig...
Mar 09, 2024•33 min•Season 6Ep. 2
This episode kicks off season six of the Candid Comms podcast. Rachel introduces The MILLER Framework, which forms the structure for this season of Candid Comms. You'll leave with one thing to know, one thing to do and one thing to think about. The MILLER Framework stands for: Mindset Insights Logistics Leadership Evaluation Revision. See www.allthingsic.com/podcast for full show notes for this episode. The MILLER Framework also forms the structure of Rachel's book, Internal Communication Strate...
Mar 03, 2024•27 min•Season 6Ep. 1
This bonus episode shares the news that Rachel's book Internal Communication Strategy: design, develop and transform your organizational communication, is available to pre-order today. It's being published by Kogan Page and will be released on 3 April in UK and rest of the world, and 30 April in the US. Pre-order your copy You can pre-order the book today via your favourite bookstore or find it online including Amazon (affiliate link), Waterstones , Barnes & Noble and Foyles . Or add your na...
Feb 19, 2024•3 min•Season 5Ep. 12
This bonus episode closes out 2023. Thank you for listening this year. This is the Online Masterclass website Rachel mentions: https://allthingsic.thinkific.com/ . Use the code DECEMBEROFFER 20 save 20% of any Online Masterclass until 31 December 2023. You can find show notes via www.allthingsic.com/podcast . Order Rachel's book Internal Communication Strategy: design, develop and transform your organizational communication is available to order today. You can order the book via your favourite b...
Dec 21, 2023•2 min•Season 5Ep. 11
How well are your internal communication channels performing? Are you clear about their purpose? What does good look like for your IC channels? This episode addresses all of these topics, as we delve into the world of working as an internal communicator. You can find show notes via www.allthingsic.com/podcast . This episode of the Candid Comms podcast with international internal communication consultant, trainer and mentor Rachel Miller will increase your skills, knowledge and confidence. As eve...
Dec 01, 2023•29 min•Season 5Ep. 10
How do you learn about internal communication? What are the best ways to increase your IC skills, knowledge and confidence? Why are award entries useful to help you learn? All of these topics and more are covered in this episode of the Candid Comms podcast. You can find show notes via www.allthingsic.com/podcast . Get a ticket for All Things IC Live As ever, you'll leave with one thing to know, one thing to do and one thing to think about. Do let me know what you think of this episode and don't ...
Nov 24, 2023•22 min•Season 5Ep. 9
What is the reality of working in internal communication? Why is loneliness prevalent in the IC field? What role does confidence play when you work as an internal communicator? What does inclusive internal communication mean? What's it like to write a book on inclusion? This episode of the Candid Comms podcast features Advita Patel, Director and Co-Founder CommsRebel, A Leader Like Me and CalmEdgedRebel. You can find show notes via www.allthingsic.com/podcast . Get a ticket for All Things IC Liv...
Nov 17, 2023•42 min•Season 5Ep. 8
What is the best way to build a successful internal communication team? How can you prove the value of internal communication inside an organisation? What do IC pros need to know before hiring to their team? This episode of the Candid Comms podcast features Alli Cary, Head of Internal Communications at Voyage Care. Alli heads up the multiple award-winning IC team and accepted my invitation to lift the lid on how she's successfully built her team from two to seven people. In this episode we discu...
Nov 09, 2023•28 min•Season 5Ep. 7
Are you using artificial intelligence (AI) in your work as an internal communicator? What do IC pros need to be mindful of when it comes to AI? Whose responsibility is it to think through implications of using the latest tools? This episode addresses all of these topics, as we delve into the world of artificial intelligence. I've examined a white paper from the Institute of Internal Communication and shared my thoughts on this topic. I know this will not be the only time I talk about AI via the ...
Nov 03, 2023•40 min•Season 5Ep. 6
What does it mean to work in internal communication? How can you make your first IC role a success? If you're looking to recruit an internal communicator, what do you need to be aware of? This episode addresses all of these topics, as we delve into the world of working as an internal communicator. You can find show notes via www.allthingsic.com/podcast . This episode of the Candid Comms podcast with international internal communication consultant, trainer and mentor Rachel Miller will increase y...
Oct 27, 2023•28 min•Season 5Ep. 5
How often do you audit your internal communication? How can you unlock budget to conduct an audit? What do you need to consider before auditing? If you're grappling with this topic in your organisation, help is at hand. Thank you to everyone who asked me to record an episode to help you make sense of auditing internal communication. Spoiler: it's not as scary as it seems. I've revealed my definition and guided you through the process we use here at All Things IC Limited . We've conducted 20 IC a...
Oct 19, 2023•36 min•Season 5Ep. 4
World Menopause Day is marked on 18 October. To coincide with this year's annual awareness day, I'm publishing this Candid Comms episode featuring Sue Palfrey, Head of Internal Communication, Community and Engagement at Viridor. During our candid conversation Sue and I discuss: How to support colleagues experiencing perimenopause or menopause Jargon busting the terminology What role should IC play? What's the impact on colleagues? Our personal experiences What data shows us. You can find show no...
Oct 13, 2023•28 min•Season 5Ep. 3
Asif Choudry, Sales & Marketing Director at resource, joins me for this episode of Candid Comms. In our candid conversation we discuss: The CommsHERO community How social media can build your personal brand How to show up authentically online Why community matters and much more. Find Asif via LinkedIn and check out the CommsHERO community online. You can find show notes via www.allthingsic.com/podcast . Online Masterclass: How to review and plan your internal communication is available now. ...
Oct 07, 2023•28 min•Season 5Ep. 2
Candid Comms is back! Welcome to season five. This episode examines: Why there's been a gap since the last episode An insight into my internal communication book How to plan and review internal communication. You can find show notes via www.allthingsic.com/podcast . Online Masterclass: How to review and plan your internal communication is available now. This episode of the Candid Comms podcast with international internal communication consultant, trainer and mentor Rachel Miller will increase yo...
Sep 30, 2023•26 min•Season 5Ep. 1
Rising food, fuel and utility bills mean the cost of living is impacting everyone. What is your organisation doing to support your colleagues? In this season four finale episode, I've looked at the cost of living and what organisations are doing. You can find full show notes and transcription for this episode via www.allthingsic.com/podcast . This episode of the Candid Comms podcast with international internal communication consultant, trainer and mentor Rachel Miller will increase your skills, ...
Nov 16, 2022•24 min•Season 4Ep. 10
Today's podcast episode comes with a trigger warning as I've addressed the sensitive topic of communicating an employee's death. Towards the end of the episode I discuss suicide and will be pointing you towards resources and guidance. Come back to this episode if you're not feeling in a safe enough space to listen to it today. But please know it's here should you find yourself in the situation where you need to communicate the death of an employee. You can find full show notes and transcription ...
Nov 08, 2022•27 min•Season 4Ep. 9
Why does measurement matter for internal communicators? How can you measure internal communication? What does good look like for IC professionals? Why do IC pros think measurement is difficult? What do our professional bodies say? I've put measurement under the microscope in this week's episode of the Candid Comms podcast. I've tackled all these topics and more in the latest episode of the Candid Comms podcast. You can find full show notes and transcription for this episode via www.allthingsic.c...
Nov 03, 2022•22 min•Season 4Ep. 8
Do you invite comms consultancies to support your in-house internal communication? What's the best way to work with an agency or consultancy? Do you know how to choose the right one for you? What do you need to think through before getting in touch? Today's episode of the Candid Comms podcast features Rachel in conversation with fellow All Things IC Comms Consultant Caroline Cubbon-King. You can find full show notes and transcription for this episode via www.allthingsic.com/podcast . This episod...
Oct 26, 2022•29 min•Season 4Ep. 7
