In this episode, Justin Judd sits down with Chad Peterman, CEO and founder of Peterman Brothers, to dive deep into the mindset behind building a 500-person service company from the ground up. ⬆️ Chad shares powerful lessons on leadership, habit transformation, vulnerability, and how aligning business growth with personal values can unlock massive impact. Learn how to lead when you’re not the technical expert, the importance of meeting people where they are, and why quality over quantity is the k...
Jun 26, 2025•52 min
Winning doesn’t happen by accident—especially in the trades. It takes relentless ownership, clear vision, and the discipline to do what most won’t. In this episode, home service business coach Chad Peterman breaks down The Law of Victory , a leadership mindset that separates growth-driven leaders from the rest. He shares how Kobe Bryant inspired a winning culture through his actions, the importance of understanding what victory means for every member of your team, and how excuses are the enemy o...
Jun 24, 2025•30 min
What’s it really take to run a profitable home service business? 💸 On this episode of AI Trade Talk, Brad sits down with Paul Maskill—fractional CFO and master of blue-collar biz strategy—to dig into the financial truths most owners miss. From pricing mistakes and misunderstood metrics to the surge of PE acquisitions and the magic of recurring revenue, Paul shares clear, actionable advice that’ll have you rethinking how you run your business. Whether you’re looking to grow or sell, this convo i...
Jun 19, 2025•38 min
Get ready for a powerhouse convo on “To The Point” with host Chris Yano and roofing legend Steve Little 🏗️🤝. Steve’s the President of KPost Company and CEO of National Roofing Partners, and he’s built a $123M commercial roofing empire—all from one Dallas-Fort Worth location! They dive into leadership moves that matter: building A-player teams, scaling with EOS, mastering emotional intelligence, and saying no to the bidding war mindset. Plus, they get real about tech adoption, from DISC profile...
Jun 18, 2025•57 min
Too many home service businesses rely on gut instinct when it comes to leadership performance. In this episode of Can’t Stop the Growth , Chad Peterman sits down with Eddie Geller, founder of SKOR, to explore how measuring leadership behavior—not just results—can transform your team's performance and culture. They dig into the hard lessons learned from economic downturns, the power of transparency, and how to build consistency into your culture—even with field and office team divides. Whether yo...
Jun 17, 2025•46 min
In this episode, Laura Koester, Head of Marketing at Champions Group, joins Katie to talk shop—and it’s anything but boring. 🎙️ From her start in telecom and veterinary marketing to leading strategy in the trades, Laura breaks down what it really takes to succeed in today’s home services landscape. Fewer leads? No problem. It's all about base hits, big trust, and data that actually matters 📈. If you're into real talk about scaling smart, empowering teams, and staying sane in shifting markets—t...
Jun 12, 2025•31 min
In this episode, Chad dives into one of his favorite leadership lessons: John Maxwell's "Law of Buy-In" 🙌 Why? Because no matter how great your plan is, if people don’t believe in you, they won’t follow the vision. Chad shares stories, slip-ups, and aha moments about building trust, leading with character, and creating real team momentum 🔥 Whether you're leading a crew or just trying to move the needle, this one's packed with people-first wisdom you can use today 👊 Additional Resources: Join ...
Jun 10, 2025•23 min
Tired of leads falling through the cracks? This episode is a must-listen for home service business owners ready to plug revenue leaks and unlock serious growth 💸 Chad Peterman sits down with Ryan Fenn and Justin Judd from Chiirp to explore how simple automations can transform missed calls and unclosed estimates into booked jobs. Learn how even the “Nancy and Judith” of your team can become sales ninjas with the right tools—and how texting is the king of conversion. If your marketing dollars are...
Jun 03, 2025•51 min
Ever feel like your words just aren’t landing? 🤔 Maybe it’s time to stop talking and start showing. In this episode, Andrew dives into John Maxwell’s “Law of the Picture”—aka leading by example—and brings it to life with stories that hit home. From battlefield leaders to hallway moments at Peterman Brothers, you’ll hear why how you show up matters way more than what you say. If you're serious about building trust, boosting morale, and creating a culture that thrives, this one’s a must-listen 🎯...
May 27, 2025•22 min
On this episode of “To the Point,” Heather McLeod is back on the mic and bringing the 🔥! Now Chief Growth Officer at Authority Brands (hello, $2.1B+), she’s breaking down why modern marketing isn’t just about more leads—it’s about smarter ones. From listening to call recordings to uncover hidden revenue, to why elite marketers must think like operators, Heather dishes real talk on what it takes to grow in today’s hyper-competitive digital world. If you're ready to ditch the fluff and get result...
May 21, 2025•1 hr 5 min
In this episode, Chad breaks down the Law of Empowerment and why simply telling your team to "go do it" isn’t enough. He shares real-life stories, the hard truths about letting go of control, and why giving your team the WHY behind the WHAT is the real secret to growth. If you're building a business, leading a team, or just tired of feeling like you're the only one who “gets it,” this episode is your roadmap to multiplying leadership and momentum 🚀 Additional Resources: Join The ARENA - a CSTG ...
May 20, 2025•25 min
Is your leadership helping your team grow—or holding them back? In this powerful conversation, Chad Peterman sits down with Andrew Hasty to unpack the first 10 irrefutable laws of leadership through the lens of real-world HVAC and home service business challenges. From overcoming limiting beliefs to building a people-first culture, this episode is a masterclass in self-awareness, leadership development, and scaling trades companies the right way. Perfect for service business owners and leaders w...
May 13, 2025•31 min
What does it take to grow a home services business from nothing to over $6.7 million in revenue? On this episode of Around the CAMPfire , CAMP Digital CEO Katie Donovan sits down with Tom and Karen Balko to unpack their incredible journey of grit, growth, and getting it done. From barely affording gas money to now leading a booming HVAC and electrical company in the Twin Cities, Tom and Karen share how they built a high-trust brand, scaled a rock-solid team, and stayed committed to servant leade...
May 08, 2025•38 min
What do furnaces and fractions have in common? 🔥➗ More than you think! In this episode, Chad chats with Dr. Kevin Berkopes, CEO and Cofounder of MathTrack, about building learning organizations where real education goes way beyond check-the-box training. They dive into why mistakes matter, how to actually grow your people, and what it takes to turn experience into excellence. Whether you're a math nerd or a master tech, this one’s full of “aha!” moments 🎯💡 Additional Resources: Connect with K...
May 06, 2025•47 min
AI Trade Talk is the newest series on Can’t Stop the Growth, created for home service business owners who want to lead at the edge of innovation. Hosted by Brad Scruggs, founder of ZyraTalk, this series highlights the tools, trends, and transformations that are reshaping how HVAC, plumbing, and electrical companies grow. The series kicks off with industry powerhouse Katie Donovan, CEO of Camp Digital. and host of the Around the CAMPfire series. In this episode, Katie breaks down how AI and data-...
May 01, 2025•41 min
Most home service businesses are losing money in the one place they least expect it—their call center. Brigham Dickinson reveals how industry leaders like Tommy Mello use proven CSR training strategies to hit 90%+ booking rates and generate millions without spending more on leads. Learn how to turn your CSR team into a leadership pipeline, create a culture that drives results, and transform your call center into the most profitable department in your business. Hosted by Chad Peterman on Can't St...
Apr 29, 2025•46 min
🎙️ Get ready for part 2 of Chris and Chad’s episode with Scott Man! They’re unpacking what it really means to connect with your team. From battlefield wisdom to business wins, they dive into the power of seeing the “pictures in people’s heads,” being an empathetic witness, and leading with trust. If you're serious about people-first leadership, this one hits different! Additional Resources: Listen to the original episode! Learn more about To the Point Join The ARENA - a CSTG Community! Connect ...
Apr 23, 2025•32 min
Stop missing the calls that fill your board. In this episode of Can’t Stop the Growth, Chad Peterman is joined by Brad Scruggs , President and CMO of ZyraTalk, to talk about a simple but powerful idea: when you stop missing calls, you stop losing jobs. Brad breaks down how HVAC and plumbing businesses are using AI-powered customer service representatives (CSRs) to capture more leads, reduce missed calls, and grow without hiring more people. Whether it’s after-hours coverage, overflow, or lead ag...
Apr 22, 2025•38 min
What do Green Berets and business leaders have in common? More than you think. In this featured episode of “To The Point,” Chris and Chad sit down with retired U.S. Army Green Beret Scott Mann—author, actor, TEDx speaker—for a raw and riveting convo on trust, leadership, and human connection. From war zones to boardrooms, Scott shares stories that’ll make you think, laugh, and maybe even cry. This one’s deep, but packed with golden leadership nuggets you won’t want to miss. Additional Resources:...
Apr 16, 2025•37 min
In this episode, Andrew Hasty takes us from the skies of World War II to the heart of modern leadership. 🎯 Using the story of B-17 bombers and survivorship bias, he shows why focusing only on the numbers can make us miss what really matters — grit, resilience, and those unmeasurable “intangibles” your best team players bring every day. 🎙️🔥 It’s data meets heart in the most unexpected way. Additional Resources: Join The ARENA - a CSTG Community! Chad on LinkedIn Chad Peterman | CEO | Author Pe...
Apr 15, 2025•21 min
Michelle Micheletti went from painting walls with her grandpa to leading marketing across multiple home service brands 💪—and she’s got the stories (and lessons) to prove it. In this episode, she joins Katie Donovan for a convo full of laughs, real talk, and big takeaways. From snow cone stands 🍧 to SEO fails and AI experiments, Michelle keeps it real about what it takes to lead with heart, data, and a whole lot of grit. Additional Resources: Connect with Katie Donovan Learn More About CAMP Dig...
Apr 10, 2025•29 min
Think your customer service reps are “just answering phones”? Think again. In this game-changing episode of Can’t Stop the Growth , Chad Peterman sits down with Liz Patel , Manager of Customer Service Coaching at Ryno Strategic Solutions , to reveal how your call center can drive explosive growth—without spending a dollar more on marketing. From handling pricing objections like a pro to converting one call into multiple booked jobs, Liz shares real strategies that HVAC, plumbing, and electrical ...
Apr 08, 2025•44 min
Tired of paying for leads that never convert? You’re not alone. In this no-fluff episode of Can’t Stop the Growth , Chad Peterman sits down with Katie Donovan, CEO of Camp Digital, to break down what every service business owner needs to hear: your marketing isn’t broken—it’s misaligned. If your digital ads aren’t bringing in the right customers, it’s time to stop throwing money at the problem and start building a strategy around quality leads that actually book, run, and bring in revenue. Wheth...
Apr 01, 2025•40 min
🔥 Part 2 is here, and it’s a game-changer! Jonathan Bancroft, Kevin Comerford, and Chad Peterman are back with Chris Yano, dropping serious wisdom on how education fuels massive business growth. They’re talking about training vs. real education, why hiring principals (yes, actual school principals!) changed the game, and how building a learning culture turned small businesses into industry giants. Expect plenty of laughs, aha moments, and straight-to-the-point advice that could transform your b...
Mar 26, 2025•53 min
Hiring and retaining top talent in the trades has never been more challenging. With increasing competition for skilled workers, outdated recruiting methods, and high employee turnover, home service business owners and leaders are searching for smarter ways to build and sustain a high-performing team. In this episode of Can’t Stop The Growth , Chad Peterman sits down with Stephen Rhyne, founder of Conveyor, to uncover game-changing hiring and training strategies for the home service industry. The...
Mar 25, 2025•51 min
Today’s episode of “To The Point” is a big one, and it’s just part 1!💥 Chris Yano brings together some of the biggest names in home services—Kevin Comerford (Service Champions), Jonathan Bancroft (Wrench Group, formerly Morris-Jenkins), and co-host Chad Peterman—for a conversation packed with real talk, industry wisdom, and a whole lot of energy. What’s on the table? Winning cultures, leadership transitions, and how to stand out in a crowded market. These guys have built and led powerhouse busi...
Mar 19, 2025•48 min
Leadership isn’t about control—it’s about connection. If you want to build a high-performing team, you need to start by earning trust and influence before giving orders. In this episode, Chad Peterman explains why leaders who focus on connection create stronger, more engaged teams—and how you can do the same. Many leaders believe authority alone is enough, but real influence comes from how you show up daily. Chad explains: 🔹 Why energy and attitude determine your level of influence 🔹 How to bu...
Mar 18, 2025•25 min
Ted Puzio, owner of Southern Trust Home Services, shares his incredible journey from starting with nothing to building a thriving, multi-million dollar home services business. In this candid conversation with Katie Donovan of Camp Digital, Ted reveals the hard lessons, leadership strategies, and key decisions that led to his success in the trades industry. 🔥 This episode is part of Around the CAMPfire —an exclusive series of the Can’t Stop the Growth podcast in collaboration with Camp Digital. ...
Mar 13, 2025•29 min
Leadership isn’t black and white—it’s all about managing the gray ! In this episode, Andrew Hasty — the COO at Peterman Brothers — breaks down Mexwell’s Law of Intuition—one of the toughest (but most powerful) leadership skills to master. From Steve Jobs’ gut-driven decisions at Apple 🍏 to real-world leadership lessons, Andrew shares why great leaders don’t just follow protocols—they read the room, trust their instincts, and make bold moves. Whether you're a manager striving to inspire or a lea...
Mar 11, 2025•24 min
Hiring and keeping top talent in the trades is tougher than ever . But what if the secret to attracting the right people wasn’t just about job postings or paychecks—but about your leadership style ? In this episode, Chad breaks down the Law of Magnetism and why the best leaders attract talent instead of cloning themselves . Many home service business owners believe hiring people just like them is the key to success, but that approach limits growth and potential . Chad explains: 🔹 Why top-perfor...
Mar 04, 2025•30 min
