[Recorded on 6th March 2020] Are you comfortable? If you are, let us begin. Thus begins this episode. Paul tells a story about a radio program he used to listen to when he was a very small. What does the phrase “are you sitting comfortably” mean to you? This chat is for hairdressers. For hairdressers listening to this, there is a recommended script for building rapport with customers. This chat is also for coach drivers. What if every member of staff greeted every customer in a consistent way? W...
Mar 23, 2020•32 min
This is a rebroadcast of an episode from the second season of BusinessJazz. It first went live on 10th June 2013. The original show notes (beware of outdated information): Gary Vaynerchuk is a visionary social media expert and entrepreneur. He recently announced that he had tasked one of his staff to shadow him and produce social media content based on his comments. His thinking is that more content equals more exposure, and more exposure brings more business. In this week's episode of Business ...
Mar 11, 2020•31 min
What if People Think You Made Corona the Virus? (S9 E08) by Business Jazz
Mar 09, 2020•23 min
This is a rebroadcast of an episode from the second season of BusinessJazz. It first went live on 24th May 2013. The original show notes (beware of outdated information): Part of running a business and being an entrepreneur is trying new things. We're all about connecting with our community on this podcast. We think the most successful businesses are the ones that engage well with their target market. They build communities. In this week's episode, we talk about changing the podcast to allow us ...
Mar 04, 2020•19 min
Paul and Roger are sickly this week. They still managed to record this podcast via Skype. Roger talks about the spaghetti legs he had during 2018. There's a snippet of Monty Python-esque conversation. The style of this episode reminds Roger of Business Jazz episodes he recorded in 2013 with Jane Boyd (who lives near Vancouver, Canada). "What has impressed you this week, Paul? Have you had any business experiences?" Paul talks about a ski resort in France, a bubble lift, and how a few people tran...
Feb 29, 2020•35 min
This is a rebroadcast of an episode from the second season of BusinessJazz. It first went live on 10th May 2013. The original show notes (beware of outdated information): In this episode, we get into a conversation about customer service. Roger's website was recently killed stone dead by a rogue squirrelly bracket ({). Unfortunately, the web hosting company didn't make tackling this issue very simple. Listener Dean Read also has a sorry story to tell about replacing a wheel on his car. Jane rela...
Feb 27, 2020•31 min
Has any business podcast ever covered these topics in one episode? 1) What’s the longest podcast episode ever? 2) What's the longest piece of music played ever? 3) What does Götterdämmerung mean in English? (Twilight of the Gods) 4) How to identify Adam and Eve flawlessly 5) Parking problems 6) The Lost Symbol and The Art of SEO 7) How to write an episode of Fawlty Towers This podcast does.
Feb 21, 2020•33 min
This is a rebroadcast of an episode from the second season of BusinessJazz. It first went live on 3rd May 2013. The original show notes (beware of outdated information): TOPICS THIS WEEK: Fear, Firewalking, The Flinch by Julien Smith, SOBCon, Social Media Camp Fear is a powerful hurdle we all have to overcome in life. Often, the fear wins out and we don't negotiate the hurdle. Our lives end up poorer for it. We don't progress. So what can we do to overcome this fear? We discuss solutions ranging...
Feb 19, 2020•28 min
Cheese and dolphins are powerful. We tell you how they can make your words an irresistible love potion for your audience.
Feb 15, 2020•31 min
This is a rebroadcast of an episode from the second season of BusinessJazz. It first went live on 26th April 2013. The original show notes (beware of outdated information): Perfection is key to success in business, right? Your product needs to be perfect to survive in the marketplace. If it isn't, your clients won't like it. Your competitors will steamroller over you. Really? Maybe not. Just how perfect should perfection be? There is a point at which perfection is a killer. You keep delaying shi...
Feb 13, 2020•30 min
Roger gets into an argument with Paul and Steve Jobs. Paul uses a story about an apple to set Roger straight and says "blaggarding'. Roger doesn't want to be straight. And episode about feedback and how to (mis)handle it.
Feb 09, 2020•31 min
This is a rebroadcast of an episode from the second season of BusinessJazz. It first went live on 19th April 2013. The original show notes (beware of outdated information): Many good stories share a common storytelling device: an epic challenge that the protagonist must overcome. The story of your business is also about overcoming challenges. You are on a quest – a quest to grow your business, launch your product, reach your targets. The higher you intend to reach, the more epic the quest, the m...
Feb 05, 2020•28 min
This episode was streamed live on Periscope on Paul's account. Recorded in the Republic of Work in Cork by Paul O’Mahony & Roger Overall. We discuss unpredicted topics that matter when you want your business to be genuinely attractive. Attractive to customers, staff, suppliers & shareholders (and your boss). "Our listeners are number one" There's a Story: You hear the story of Peter Cox, Neil McShane, Fiachra Muller, and Roger Overall, a production team and the talents. 1917 (the film) c...
Feb 01, 2020•27 min
This is a rebroadcast of an episode from the second season of BusinessJazz. It first went live on 12th April 2013. The original show notes (beware of outdated information): In this episode of the podcast, we look at the power of asking directly for help – from your support community and from your clients and customers. Sometimes you need to seek out help, sometimes an offer of help drops in your lap. In the case of the latter, we often let the moment slip because we're not ready. That's happened...
Jan 29, 2020•28 min
This podcast is about how to be genuinely attractive in business today Conversation between Roger Overall and Paul O’Mahony in Cork Ireland. Recorded in the Republic of Work. This week Paul has been impressed by Coca-Cola. Roger is shocked. This episode focuses on The World Economic Forum at Davos in Switzerland. What is the purpose of Davos? What comes out of Davos? What concrete actions does Davos lead to? Are “all the best minds” at Davos ? Donald Trump Secretary of State Greta Thunberg [This...
Jan 25, 2020•33 min
This is a rebroadcast of an episode from the second season of BusinessJazz. It first went live on 5th April 2013. The original show notes (beware of outdated information): In this episode of the podcast, Jane and Roger continue their discussion about Chris Brogan's concept of Loving the Grind. What's the Grind? The grind comprises all those things that you don't really like doing but are essential to the health and success of your business. The boring, dull, hard, difficult, tedious stuff that u...
Jan 22, 2020•30 min
Roger Overall & Paul O'Mahony fall over themselves praising two books. Productivity, personal organisation & management.
Jan 18, 2020•33 min
This is a rebroadcast of an episode from the second season of BusinessJazz. It first went live on 29th March 2013. The original show notes (beware of outdated information): Chris Brogan talks a lot about learning to love the grind. The grind comprises all those things that you don't really like doing but are essential to the health and success of your business. In this episode of the podcast, Jane and Roger discuss various ways in which to make doing the grind more palatable based on their own e...
Jan 15, 2020•29 min
The final episode from inside The Laboratory. Our brains are fried. Our mouths don't work and we fumble through some remarkable listening figures. Should we ditch Paul and bring back Jane?
Dec 13, 2019•16 min
This is a rebroadcast of an episode from the second season of BusinessJazz. It first went live on 15th March 2013. The original show notes (beware of outdated information): We're all part of a chain. Not only are we suppliers of products and services to our own clients, we are buyers too; we are clients ourselves. That raises a question: Do you treat your own suppliers as well as you would like to be treated by your clients? One thing that can strain the supplier-client relationship is bad commu...
Dec 11, 2019•30 min
This is a rebroadcast of an episode from the second season of BusinessJazz. It first went live on 8th March 2013. The original show notes (beware of outdated information): We've talked a lot on the podcast about how putting the emphasis on your customers and clients is a cornerstone of being attractive as a business. Chris Brogan highlights the perspective of "You" (the customer) rather than "Me" (the business) in marketing. We buy into that. You probably do too if you're a regular listener of t...
Dec 04, 2019•29 min
We are in the laboratory, figuring out how to attract more clients who we find irresistible. Our strategy is to grow the Show & Tell newsletter. The laboratory is a series of tactical experiments to achieve that. What have we learned so far?
Nov 29, 2019•28 min
We are in the laboratory, figuring out how to attract more clients who we find irresistible. Our strategy is to grow the Show & Tell newsletter. The laboratory is a series of tactical experiments to achieve that. Are we building a community? Why does Jono Bacon's latest book about community disappoint Paul? What fuels disappointment?
Nov 22, 2019•31 min
This is a rebroadcast of an episode from the second season of BusinessJazz. It first went live on 1st March 2013. The original show notes (beware of outdated information): Change is unsettling. We grow comfortable with things the way they are. When they shift an inch, we feel the movement as if it were a mile. Regular listeners will have noticed changes in the podcast this week. The intro, the tone, the focus. That's a lot to take in. If you've listened to the podcast already, we hope you unders...
Nov 20, 2019•29 min
This is a rebroadcast of an episode from the second season of BusinessJazz. It first went live on 23rd February 2013. The original show notes (beware of outdated information): One of the best things you can do in business is release your grip over your customers and clients – invite them to leave you. This is a healthy move for both sides. For you, it brings a dose of reality. The grip you have on your customers is never as strong as you think it is. Your customers always have alternatives, even...
Nov 14, 2019•27 min
This is a rebroadcast of an episode from the second season of BusinessJazz. It first went live on 16th February 2013. The original show notes (beware of outdated information): How easy do you make it for people to buy from you? Do people even know that they can buy from you? And do they know what they can buy from you? In this week's episode, Roger and Jane Boyd look at idea's Chris Brogan has about "touchpoints of opportunity" – places where the customer can interact with you or your business. ...
Nov 06, 2019•31 min
This is a rebroadcast of an episode from the second season of BusinessJazz. It first went live on 10th February 2013. The original show notes (beware of outdated information): Have you heard of this really powerful sales tool? Don't sell. At least, don't sell until the buyer is ready – until you have earned the right to sell. Getting to that point takes time. Too often, we jump straight in. Particularly when we are trying to sell ourselves. Instead of getting permission to talk about ourselves, ...
Oct 30, 2019•31 min
This is a rebroadcast of an episode from the second season of BusinessJazz. It first went live on 2nd February 2013. The original show notes (beware of outdated information): Being neighbourly isn't a concept taught at many business schools – or at least, we don't think so. But if your intention is to generate business through your online activities, it is a very important one. Helping others is a great way to build your community. It establishes and deepens relationships. And once the relations...
Oct 23, 2019•29 min
This episode is the end. Season 8 has ended. Paul & Roger are heading down into the Laboratory. Testing and invention are important if a business is to survive. That goes for BusinessJazz too. You'll hear: Jo Malone loses her own name. Paul reveals his relationship with her, and admits he is shocked by a revelation. Simon Toon gets in touch. So does SM2N. Roger has never been to Mars. Puma and Louis interfere with the recording. Brad Allen is mentioned. He has an idea about the obligations o...
Oct 18, 2019•31 min
This is a rebroadcast of an episode from the first season of BusinessJazz. It first went live on 25th January 2013. The original show notes (beware of outdated information): Selling is a mind game – much of it is psychology. Very often, we experience the bad side of it. Think Glengarry Glen Ross. We've all been on the receiving end of those tactics. It is selling as an adversarial pursuit of of someone else's purse. Nobody, except the vulture-like salesperson, enjoys that experience. Ultimately,...
Oct 16, 2019•35 min
