Customers as Advocates - podcast episode cover

Customers as Advocates

Oct 12, 201635 min
--:--
--:--
Download Metacast podcast app
Listen to this episode in Metacast mobile app
Don't just listen to podcasts. Learn from them with transcripts, summaries, and chapters for every episode. Skim, search, and bookmark insights. Learn more

Episode description

In this episode of Business is ART, Jon uses Jeffrey Gitomer's book "Customer Satisfaction is Worthless - Customer Loyalty is Priceless" to point out several ways to create customers that would rather fight than switch to your competitors
For the best experience, listen in Metacast app for iOS or Android