Is your business customer centric?
Jun 18, 2024•8 min•Ep. 1068
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Episode description
New businesses that survey potential customers, and established businesses that establish a customer blueprint, are setting themselves up to become a customer-centric success. That’s according to Ruchi Gupta, Founder and CEO of The Launchpad Co.. She says that too many small businesses fail to do their due diligence and can rapidly improve their prospects by increasing the value of their customer experience.
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