Building a business that operates independently of its owner increases its appeal and value to potential buyers. Bill Withers understands this all too well, he’s the Founder of ADAPT by Design, and former owner of global, geoscience tech company, acQuire. He’s also the author of ‘Succession Thinking: Build a resilient business and deliver sustained value’. Succession thinking requires building a robust infrastructure, including capable leaders and a strong culture. This approach, he insists, is ...
Jul 25, 2024•12 min•Ep. 1095
Give your team the tools to do their job and watch your business shine. That’s one of the messages from Diederik Gelderman, a successful veterinarian, who now advises others – not just vets – on how to grow successful businesses via his consulting firm, Turbo Charge Your Practice. He says being nice to people is important for not only business success but in its own right. Business Essentials Daily is produced by: SoundCartel soundcartel.com.au +61 3 9882 8333 See omnystudio.com/listener for pri...
Jul 24, 2024•10 min•Ep. 1094
As business owners, we often get stuck in the day-to-day activities, and neglect working on the business. Systemising business processes will allow us to break free. That's according to Joel Gerschman, Managing Director of The Change Coach, who’s written a book on escaping the shackles of your business to achieve wealth, freedom and fulfilment. ‘The Mindful Entrepreneur’ is all about how to make your business run without you, and he provides examples of entrepreneurs who have done that. Busine...
Jul 23, 2024•12 min•Ep. 1093
Swearing is becoming more commonplace in the media, in social circles and at work. It’s not necessarily a bad thing – in fact, Adrian Baillargeon reckons it can be good for you and your team. Adrian is a leadership team performance specialist and author of ‘Teams That Swear: By each other, not about each other’. Swearing can be cathartic and it can build connection within the team. But Adrian errs on the side of caution: if you get it wrong, the consequences can be devastating. Business Essentia...
Jul 22, 2024•10 min•Ep. 1092
Self-motivation driven by a personal need to prove oneself is the first key to entrepreneurial success. Alan Manly believes this internal drive can be both a powerful motivator and a harsh critic. Alan is an entrepreneur and CEO of CampusQ, and he offers his five skills entrepreneurs need to succeed: entrepreneurial flair, finding a good idea, confidence, risk-taking, and having a business plan. Business Essentials Daily is produced by: SoundCartel soundcartel.com.au +61 3 9882 8333 See omnystud...
Jul 21, 2024•9 min•Ep. 1091
Disagreements are crucial for a high-functioning team that makes effective decisions. However, we’ve lost the art of disagreeing effectively, which can lead to unnecessary conflict. In an increasingly polarised world, both on social media and in the workplace, it’s vital to relearn how to debate ideas without attacking each other. Communications specialist Leah Mether offers several tips for disagreeing respectfully. Ultimately, she insists, the goal is to focus on the issue at hand and maintain...
Jul 18, 2024•11 min•Ep. 1090
Consumers trust word of mouth 2.4 times more than branded content. With this in mind, James Smith, CEO of digital agency, Smith Brothers Media, believes that making people feel like they’re part of the experience, and having users generate their own content for your brand can be a match made in heaven. Business Essentials Daily is produced by: SoundCartel soundcartel.com.au +61 3 9882 8333 See omnystudio.com/listener for privacy information....
Jul 17, 2024•8 min•Ep. 1089
If you find that you’re spending more time working on your business but getting little reward for it, you may have hit an ‘entrepreneurial ceiling’. Now’s the time to look at your systems, redesign your strategy and shift your mindset. Chris Green is a mentor, strategist and author of ‘Business by Design: Take your business from chaos and overwhelm to scalable and rewarding’. He says, if you’re the boss, you get to set the rules and design the business that suits you. Focusing on processes not o...
Jul 16, 2024•9 min•Ep. 1088
One of the issues facing struggling sales teams is a lack of consistency. If they have a sound strategy and process in place, then the results can flow from that. Sales expert Sue Barrett says online consumers are inundated with advertising, which makes it tough for any marketing to cut through all the noise. Businesses need to adopt the old-fashioned sales technique of prospecting – that ability to pick up the phone and talk to someone. Business Essentials Daily is produced by: SoundCartel soun...
Jul 15, 2024•11 min•Ep. 1087
Investing in your customers’ growth is a smart strategy, according to Trent Innes, Chief Growth Officer at SiteMinder. Trent calls this approach “win, love, grow”, by focusing on continually winning the customer every month, not just at the point of sale. By making your customers’ growth a priority, he says, you create a foundation for mutual prosperity and long-term business success. Business Essentials Daily is produced by: SoundCartel soundcartel.com.au +61 3 9882 8333 See omnystudio.com/list...
Jul 14, 2024•10 min•Ep. 1086
Now is the perfect time to reassess your current marketing strategy for the year ahead. Now's the time to reflect on the last six months, make adjustments and revise new targets. Christopher Melotti, Founder and CEO of Melotti Content Media, walks us through his 10 steps to kick-start a mid-year marketing plan. He says it’s important to regularly measure and adjust the marketing plan based on data and your business goals. Business Essentials Daily is produced by: SoundCartel soundcartel.com.au +...
Jul 11, 2024•10 min•Ep. 1085
With so many marketing channels to choose from, how do you know which is the right one for you and your business? How do you turn strangers into paying customers? Well, rather than a scatter-gun approach, the best strategy is to choose one marketing channel for 90-days with 100% commitment. Amy Miocevich, Founder of Lumos Marketing says, if it doesn’t work, then move on to something else. If it does work, terrific! Keep that channel spinning while you focus on the next channel. Marketing doesn’t...
Jul 10, 2024•11 min•Ep. 1084
With employment remaining low at close to 4%, employers still continue to face sharp competition for talent. Added to that is the recent increase in the national minimum wage. Stephen Roebuck, Associate Director of Advice & Consultancy at Employsure, says although the wage increase impacts only a small percentage of workers directly, it affects a significant portion of the workforce through modern awards, creating challenges for small business owners in terms of compliance and cost managemen...
Jul 09, 2024•9 min•Ep. 1083
Living up to the expectations of others can be a heavy weight. From childhood to our working lives and beyond, we’re largely driven by what’s expected of us. But what if those expectations tie us down and prevent us from reaching our dreams? As a keynote speaker, author and mentor, John Di Natale knows first-hand about managing expectations of others and going his own instead. Business Essentials Daily is produced by: SoundCartel soundcartel.com.au +61 3 9882 8333 See omnystudio.com/listener for...
Jul 08, 2024•8 min•Ep. 1082
Too many superficial fads, like juice diets and fitness gadgets, permeate the self-help market. They do nothing in the long-term for a healthy and happy life. Jim Penman, founder and CEO of Jim’s Group, wants to change the way ordinary Australians approach their lives. He has started a new division with renowned life coach, Sue Thomas. The new franchise is called Jim’s Life Coaching, specifically focusing on a method that involves changing one's way of thinking rather than just providing practic...
Jul 07, 2024•10 min•Ep. 1081
Have you been relying too much on a handful of your most diligent employees, to do everything in the business? You’re leaning on them to complete projects and deliver results daily. Well, you risk leaving them frustrated and burnt out. That’s according to Ishan Galapathy, an expert in operational excellence, mentor and author of ‘Unlock: Engage the Seemingly Disengaged’. The challenge, he says, is finding the right key to unlock the potential of rest of the team. Reference: Ishan's 'Unlock: Intr...
Jul 04, 2024•9 min•Ep. 1080
When it comes to influencing people to change their behaviour, we tend to use logic. That doesn’t work, says behavioural specialist Bri Williams. Humans are emotional creatures: we’re lazy, scared and confused, she insists. By lazy, she means we’re creatures of habit and therefore behaving in a new way takes effort. We’re scared because we don’t want to try something different in case it fails. And we’re confused, because we don’t know where to start. Believing that we’re rational is the biggest...
Jul 03, 2024•10 min•Ep. 1079
Sales teams tend to focus a lot on efficiency, for example, how to make cold calls, how to overcome objections, and how to spot a good lead. But by focusing solely on efficiency, they’ve forgotten about the importance of effectiveness . Entrepreneur, Roy Osing says that rather than being comfortable with sub-par performance, sales needs to be transformed into a strategic asset, demonstrating outstanding behaviour that gets customers raving. Business Essentials Daily is produced by: SoundCartel s...
Jul 02, 2024•11 min•Ep. 1078
How often do we hear that there’s never enough time in the day? Often, right? Well, perhaps if those meetings were purpose-driven, you and the team could get more of the important work done. Leadership and productivity expert Scott Stein says it might help to adopt one of four meeting types – that way, the attendees’ time isn’t wasted and you can achieve greater outcomes. Business Essentials Daily is produced by: SoundCartel soundcartel.com.au +61 3 9882 8333 See omnystudio.com/listener for priv...
Jul 01, 2024•8 min•Ep. 1077
Despite all the noise and fury in the media about inflation, cost-of-living and other economic problems, the investment landscape is as good as it’s ever been. That’s according to stock expert Elio D’Amato, analyst at Stockopedia Australia & NZ. In terms of the share market, he highlights the strong performance of large companies and the opportunities in sectors such as insurance and technology. It’s important for the savvy investor, he says, of understanding market trends and investing in d...
Jun 30, 2024•11 min•Ep. 1076
Payroll tax returns for the 2024 financial year are due very shortly. Steve Baxter of Forvis Mazars advises businesses to start getting prepared now due to complexities around the tax. After all, a return may be required for each state and territory where a business has employees. Plus, he says, in the short period after the end of the financial year, the different classes of employees, wage categories, and connected entities will all impact on payroll tax. Business Essentials Daily is produced ...
Jun 27, 2024•11 min•Ep. 1075
It’s a new world of communication for small business, with customers able to make contact on multiple platforms, often in very demanding terms. But according to Elise Balsillie, Head of Thryv small business software, Australia, those businesses who don’t respond in a timely manner are being left behind. She says it’s critical to build channels that ensure frictionless communication and, to embrace change that sustains your business into the future. Business Essentials Daily is produced by: Sound...
Jun 26, 2024•9 min•Ep. 1074
Part of being able to communicate effectively as a leader is to understand and empathise with your team. Karen Gately, CEO of Corporate Dojo, says emotional intelligence involves self-awareness, making conscious choices about emotions and actions, and understanding and influencing the emotions of others. She says high emotional intelligence can improve team collaboration and responses to change. To develop your own emotional intelligence, Karen says, you need to start with self-awareness and be ...
Jun 25, 2024•11 min•Ep. 1073
Consumers are spoilt for choice. Confronted with so many shopping options every day, people perform shortcuts when making purchasing decisions. But building brand value is more important than short-term sales results. Troy McKinna, Co-Founder of Agents of Spring, identifies four keys to building brand value: find your consumers' most valuable problem; design a clear solution that delivers results; sell experiences that drive profits; and embed memories that last a lifetime. Business Essentials D...
Jun 24, 2024•11 min•Ep. 1072
It’s a staggering statistic: one in seven cyber security attacks is made on small businesses. And according to the CEO of the Small Business Association of Australia, Anne Nalder, the situation is likely to worsen. With an average cost per attack of $36,000, it is prudent for small business owners to shore up their security, but perhaps more importantly, train their staff. Anne emphasises the necessity for small business owners and their staff to stay updated and vigilant, advising them to be ca...
Jun 23, 2024•10 min•Ep. 1071
Poor cashflow management can damage relationships with customers and suppliers, inhibit business growth, and increase stress, potentially leading to poor decision-making and low employee morale. That’s according to Werner Botha, Senior Manager at Forvis Mazars. Some of the cash flow warning signs he says, include over-reliance on major customers, overdue invoices, and excessive short-term debt. Werner shares his strategies to getting a handle on cashflow, including streamlining invoice processes...
Jun 20, 2024•8 min•Ep. 1070
Lawyer Tracey Mylecharane has had plenty of distressed business owners come to her with cease-and-desist letters, following a new product or service launch that’s infringed on existing registered trademarks. Tracey insists, that before launching a new offer, ensure that the words aren’t already registered by a competitor. She explains how to do your due diligence and the consequences if you do infringe on a registered trademark. Business Essentials Daily is produced by: SoundCartel soundcartel.c...
Jun 19, 2024•11 min•Ep. 1069
New businesses that survey potential customers, and established businesses that establish a customer blueprint, are setting themselves up to become a customer-centric success. That’s according to Ruchi Gupta, Founder and CEO of The Launchpad Co.. She says that too many small businesses fail to do their due diligence and can rapidly improve their prospects by increasing the value of their customer experience. Business Essentials Daily is produced by: SoundCartel soundcartel.com.au +61 3 9882 8333...
Jun 18, 2024•8 min•Ep. 1068
With just seconds to grab people’s attention and make an impact, intrigue marketing is one way business owners can cut through the daily advertising clutter. James Smith, CEO of digital agency, Smith Brothers Media, says any business can do this, just think creatively, be brave and give something new a go! Business Essentials Daily is produced by: SoundCartel soundcartel.com.au +61 3 9882 8333 See omnystudio.com/listener for privacy information....
Jun 17, 2024•8 min•Ep. 1067
Have you noticed an increasing sense of entitlement among your employees? You wouldn’t be the only one, according to Roxanne Calder, Managing Director of recruitment agency, EST10, who says there are more entitled employees today than in previous generations, largely a result of societal trends that are possibly over encouraging individuality. And while not everyone is entitled, with many deserving employees, showing appreciation and team engagement, you need to distinguish between the two and h...
Jun 16, 2024•7 min•Ep. 1066
