Everyone has a role to play in a winning team — and leadership is an important part of that. Having played 378 games for the Essendon Football Club, footy legend Simon Madden has proven his mettle on the field both as a player and as a leader. And now, as founder of Simon Madden Consulting, Simon advises organisations on how to build winning teams. He says if you can improve your people, you can improve your business. Business Essentials Daily is produced by: SoundCartel soundcartel.com.au +61 3...
Nov 15, 2023•9 min•Ep. 914
Colleen Callander is a self-confessed recovering workaholic. Indeed, her hard work, street smarts and passion for retail catapulted her to the heights of CEO at Sportsgirl and Sussan. But, on the way to the top, she had faced burnout by saying yes to everything and not giving herself a moment to stop and recharge. Today she understands the importance of setting boundaries to maintain physical and mental health. Business Essentials Daily is produced by: SoundCartel soundcartel.com.au +61 3 9882 8...
Nov 14, 2023•9 min•Ep. 913
In 2005, Rachael Robertson gave up the comforts of home to lead a team of fellow expeditioners to Antarctica. After managing a small group for 12 months, in the depths of a dark, ice-cold winter, the research highlighted acutely that respect drives the highest performing teams. She outlines her thoughts and findings in her new book, 'Respect Trumps Harmony: why being liked is overrated and constructive conflict gets results'. Reference: You can purchase a copy of Rachael Robertson’s book, 'Respe...
Nov 13, 2023•13 min•Ep. 912
When Paris Cutler left the corporate world to pursue her own start-up dream, little did she know she’d be the undisputed champion of high-end cakes. Her internationally-acclaimed Planet Cake enterprise has created cakes for mega-star celebrities, and developed its own high-rating TV show. When the GFC hit, fewer people were splashing out on discretionary goods, sending her business into a nosedive. But her pivot into educating others how through her Planet Cake Schools turned the business around...
Nov 12, 2023•11 min•Ep. 911
If you’re looking for customer service inspiration, a large telco probably wouldn’t be your first port of call. But, there is one little-known teleco brand whose customers are raving: Macquarie Technology Group. New York Times best-selling author and customer experience expert, Dr Joseph A. Michelli, has built a career analysing the secrets behind world-leading brands. He’s published best-sellers on Starbucks, the Ritz-Carlton and Mercedes-Benz. His latest exposé examines how a focus on customer...
Nov 09, 2023•9 min•Ep. 910
Divorce can be stressful enough, but more so perhaps when running a business. Is there a way to separate without breaking up the business and without resorting to law courts? Yes, there is, says family lawyer Jennifer Hetherington. It's called collaborative practice – a mediation process for couples to finalise the legal aspects of their separation without court. It’s about meeting the needs of the family as a whole, including young children and adult children, by minimising conflict. And it can...
Nov 08, 2023•11 min•Ep. 909
Yes, we could all manage our time better. And the best way to do it? Kate Christie will tell us that we must stop thinking “management” and start thinking “investment”. Because time is a very precious commodity and we need to make sure we’re getting the best return on it. In fact, Kate, a time management expert and Founder and Director of Time Stylers will tell us that the investment approach will help us recoup 30 hours a month, every month. And what should we do with all that time? Spend on ou...
Nov 07, 2023•10 min•Ep. 908
People do business with people they like and trust. That's why it's more important than ever to build your personal brand. Andrew Ford of personal brand building company, Social Star explains how to build your profile online to reflect your personality, credibility and to help you stand out. Business Essentials Daily is produced by: SoundCartel soundcartel.com.au +61 3 9882 8333 See omnystudio.com/listener for privacy information....
Nov 06, 2023•12 min•Ep. 907
Inflation and cost-of-living pressures have contributed to a tightening of household budgets, which leads to employees scrutinising their pay packets. Some feel they should be getting paid more. If a staff member asks you for a pay rise, rather than dismissing them out of hand, it’s wise to give sincere consideration and be empathetic to their request. That’s according to Karen Gately, CEO of Corporate Dojo, who explains the importance of a remuneration plan. Business Essentials Daily is produce...
Nov 05, 2023•13 min•Ep. 906
Great leaders are there to serve their staff and be of service to others. That’s according to customer service specialist Monique Richardson, author of ‘They Serve Like We Lead’. The more you care for your people, she says, the more they will care for your customers and provide a better experience. Business Essentials Daily is produced by: SoundCartel soundcartel.com.au +61 3 9882 8333 See omnystudio.com/listener for privacy information....
Nov 02, 2023•10 min•Ep. 905
No business is immune to cashflow issues. And now, many business owners are feeling the pinch more than ever. Cashflow specialist, Paul Roach draws upon decades of experience assisting SMEs to provide a practical guide to business growth and profitability. He offers simple changes and ways of working smarter, which are outlined in his book, 'Smarter Business Stronger Cashflow'. Reference: To purchase Paul Roach's book, 'Smarter Business Stronger Cashflow' , head to: thecashflowcoach.global Busin...
Nov 01, 2023•8 min•Ep. 904
If you're hiring new sales staff – or anyone for that matter – don't be lax with on-boarding them, insists sales expert Colin Pearce. A proper induction process is important to get the best out of your sales team, and it's one of the training programs that Colin provides through his Colin Pearce Academy. Business Essentials Daily is produced by: SoundCartel soundcartel.com.au +61 3 9882 8333 See omnystudio.com/listener for privacy information....
Oct 31, 2023•11 min•Ep. 903
While the economy continues to take a pummelling and businesses struggle to forge ahead, is there any room for optimism? Former politician and barrister Victor Perton certainly believes so – in fact, he says it's undeniable that an optimistic attitude can lead to opportunity and, therefore, business growth. As Director of The Centre for Optimism, Victor shares his tips on how to be more optimistic. Don't miss this episode – his enthusiasm is contagious! Business Essentials Daily is produced by: ...
Oct 30, 2023•11 min•Ep. 902
How often do you think about the way you look, the clothes you wear, the way you sound, and even the way you walk, stand or sit? These are all elements of your personal brand, that can help you make a strong impression with your audience. Personal brand consultant Emma Duzhnikova shares some of her secrets when developing a personal brand and discusses why authenticity is more important than ever. Business Essentials Daily is produced by: SoundCartel soundcartel.com.au +61 3 9882 8333 See omnyst...
Oct 29, 2023•9 min•Ep. 901
In good times the temptation can be to spend surplus cashflow, a habit that can hurt during an economic downturn. Brad Kasell, Principal Technology Strategist (APAC) at Domo, insists that you need to understand how to analyse your data, and do it regularly. Because, as we know only too well, things like world conflicts, pandemics and natural disasters, drive change all the time. So being on top of your numbers all the time, is imperative. Business Essentials Daily is produced by: SoundCartel sou...
Oct 26, 2023•8 min•Ep. 900
One of the biggest differences between professional football and business is football's focus on talent and teaching. As an AFL CEO for close to 25 years, Cameron Schwab saw first-hand how elite sport focuses almost entirely on the players and how they work together. Now, as Founder and CEO of designCEO, Cameron reckons that a lot of business leaders don't go deep enough to improve the performance of their talent. Business Essentials Daily is produced by: SoundCartel soundcartel.com.au +61 3 988...
Oct 25, 2023•9 min•Ep. 899
Your staff look to you for direction, encouragement and inspiration. And how you lead will directly affect the way they work. So, how do you become a better leader? Corporate psychologist and Director of the Barrington Centre, Rhonda Andrews, examines the three characteristics which shape true leadership: emotional intelligence, social intelligence and technical competence. No industry has a monopoly on true leadership – or terrible leadership. It depends on the individual and how she or he deve...
Oct 24, 2023•8 min•Ep. 898
A coach of coaches, Remi Pearson has built an international training business by practicing what she preaches. In her book 'Simple Strategies for Business Success', she promises to reveal how to dominate markets and conquer competition by providing value to customers, rather than just seeing them as a source of cashflow. Business Essentials Daily is produced by: SoundCartel soundcartel.com.au +61 3 9882 8333 See omnystudio.com/listener for privacy information....
Oct 23, 2023•11 min•Ep. 897
What happens when the person you’ve hired isn’t performing as you’d hoped? It’s important to have an onboarding process that continues well after the employee’s first day, says workplace expert Michelle Gibbings. Without it, their underperformance could be a result of not properly communicating your goals and expectations. Business Essentials Daily is produced by: SoundCartel soundcartel.com.au +61 3 9882 8333 See omnystudio.com/listener for privacy information....
Oct 22, 2023•9 min•Ep. 896
You know what it’s like when your phone vibrates or a message pops up on your computer screen. Your attention is piqued. It’s like a dopamine hit – you want to stop what you’re doing and check out the message. But for the sake of your business, you can’t afford to allow interruptions take you away from the important stuff. Productivity expert Les Watson has some timely advice on getting back control of your time by ensuring you’re not being interrupted or interrupting others. Business Essentials...
Oct 19, 2023•8 min•Ep. 895
Over the past few years, the depreciation rules for eligible businesses have changed significantly. As businesses look to prepare their tax returns, it’s important to consider the difference between the temporary full expensing measures available for 2022-23 and the proposed changes that are expected to come into effect from 1 July 2023. That’s according to Joel Orbita, Associate Director at Mazars, who says business owners should be aware of potential larger tax payable amounts or reduced refun...
Oct 18, 2023•8 min•Ep. 894
Becoming an authority in your field of expertise and making a heap of money in the process – now that’s not so easy. Why not shortcut the process and learn the lessons of a master at the game? Tom Matzen has spent years perfecting the art of guaranteed scalable success and he loves sharing his lessons with other aspiring entrepreneurs. Business Essentials Daily is produced by: SoundCartel soundcartel.com.au +61 3 9882 8333 See omnystudio.com/listener for privacy information....
Oct 17, 2023•13 min•Ep. 893
Bosses are often so focused on putting out fires that they neglect to recognise the good work done by their staff. HR consultant Karen Gately, at Corporate Dojo, says employees are energised when their achievements are noticed and then rewarded. And, no, money's not always the biggest motivator in the workplace, as Karen offers some smart and creative ways to reward employees. Business Essentials Daily is produced by: SoundCartel soundcartel.com.au +61 3 9882 8333 See omnystudio.com/listener for...
Oct 16, 2023•8 min•Ep. 892
Yes, it's true we can all learn from our own mistakes – but sometimes it's better to learn from others' mistakes. Alan Rodway has a list of common mistakes he sees in business and he takes us through the poor choices that abound in decision-making and planning. A common thread is using a traditional or default way of thinking by avoiding new ideas, not engaging with different people and ignoring new technology. Business Essentials Daily is produced by: SoundCartel soundcartel.com.au +61 3 9882 8...
Oct 15, 2023•13 min•Ep. 891
There’s a myriad of rules around employment and It’s important that employers understand the obligations to their staff and keep up to date with changes to employment law. Lawyer Paul Cott, Principal at Law on Lydiard, discusses some of the new rules, including flexible working arrangements, domestic violence leave, paid parental leave, and issues around workplace sexual harassment. Business Essentials Daily is produced by: SoundCartel soundcartel.com.au +61 3 9882 8333 See omnystudio.com/listen...
Oct 12, 2023•12 min•Ep. 890
Former AFL footballer Wayne Schwass has spent decades dealing with depression and anxiety, so he knows first-hand the debilitating effects it can have on one's personal and professional life. Today, Wayne's a mental health advocate through his organisation, PukaUp, helping to spread the word and provide support about mental health issues in the workplace. He tells his own story and what can be done to alleviate the difficulties people can have with depression and anxiety. Business Essentials Dai...
Oct 11, 2023•13 min•Ep. 889
Did you know that just 7% of businesses achieve annual revenue of $2 million? There’s a lot of books written and advice given to businesses starting out, but few cater to established businesses looking to scale up. Strategy advisor Jenny Stilwell explores why businesses falter as they approach $2 million and beyond. She outlines the reasons and provides solutions in her new book, ‘The 7% Club: How to be one of the 7% of businesses that make it beyond two million dollars in turnover’. Business Es...
Oct 10, 2023•11 min•Ep. 888
Have your ever wondered how the best salespeople win over their clients? With decades of experience, Mike Adams says the common thread is storytelling. Mike insists stories help establish rapport and trust, inspire action and close the deal. He shares tips from his book, ‘Seven Stories Every Salesperson Must Tell’, based on extensive research and his own international sales career. Business Essentials Daily is produced by: SoundCartel soundcartel.com.au +61 3 9882 8333 See omnystudio.com/listene...
Oct 09, 2023•11 min•Ep. 887
Don’t be too distracted by the chatter around augmented reality and artificial intelligence. And if you’re not sure what they are exactly, don’t worry! Moby Siddique, CEO of RedPandas, says you should focus on developing content – whether that’s video, audio or blogs – for your website and social media channels. Moby discusses the latest trends in digital marketing, including podcasting and video content. Business Essentials Daily is produced by: SoundCartel soundcartel.com.au +61 3 9882 8333 Se...
Oct 08, 2023•9 min•Ep. 886
How do you focus on making quality decisions that drive real impact? Too often data is misused, resulting in irrelevant, misleading, or incorrect analyses. Brad Kasell, Principal Technology Strategist (APAC), at Domo, says good decisions depend on data quality, analytical integrity, and most importantly business context. He insists that business growth comes, not from the decisions themselves, but on the subsequent actions taken from those decisions. He also says business leaders should focus on...
Oct 05, 2023•10 min•Ep. 885
