'It's All Possible!' – the book title sums up Rob Hartnett's positive approach to personal development and business. From positive thinking to positive action, he says we can all achieve our dreams. Rob outlines his four-step possibility system to help us all achieve our goals. He combines his own story of personal development and achievement, with the inspirational stories of other everyday people who have overcome challenges to reach remarkable success. Business Essentials Daily is produced by...
Oct 04, 2023•13 min•Ep. 884
One of the best sales opportunities that's too often ignored is customer enquiries from inbound phone calls. Colin Pearce explains how to win long-term loyal customers with his six-P's approach. When the phone rings in your business, Colin insists, be prepared to answer promptly. And then, be positive from the outset, be precise when scheduling an appointment, be personal, and – most importantly – be polite. Business Essentials Daily is produced by: SoundCartel soundcartel.com.au +61 3 9882 8333...
Oct 03, 2023•10 min•Ep. 883
It might be that you meet someone that comes across as your new best friend, but the charming behaviour of a sociopath is merely a front for their own selfish intentions. The best thing you can do, says Professor Gary Martin, is not hire them in the first place – but it's not always easy to spot someone with sociopathic tendencies. Professor Martin, CEO of the Australian Institute of Management in WA, takes us through six signs to determine if there’s a sociopath lurking in your business. Busine...
Oct 02, 2023•11 min•Ep. 882
In a world of increasing uncertainty, it’s not enough to just keep one eye on change, you need to know how to adapt quickly and effectively to stay in the game. Adam Bennett, a former CEO and big-4 bank CIO, has written a book on how to turn your plans into reality: ‘Great Change: The Way To Get Big Strategy Done’. He says there are three key tasks leaders need to undertake in order to make change happen: scanning the horizon for disrupting events, planning a strategy, and executing the strategy...
Oct 01, 2023•10 min•Ep. 881
A lot of businesses have a 12-month plan, but if you want to achieve quicker and more focused results, you’re better off combining that with a hundred-day rolling business strategy. That’s according to Michael Fingland, CEO of Vantage Performance, which helps turn around underperforming businesses. He says the 100-day strategy focuses the team on what they should be prioritising for the quarter, which can change from the 12-month roadmap depending on the market dynamics, leading to traction and ...
Sep 28, 2023•9 min•Ep. 880
By employing what she calls her “Critical Alignment Model” for both herself and her clients, Remi Pearson has built an expanding, international coaching institute. In one of her many books 'Disruptive Leadership: Four Simple Steps to Creating the Winning Team', she explains how to question the status quo, to build better businesses. Business Essentials Daily is produced by: SoundCartel soundcartel.com.au +61 3 9882 8333 See omnystudio.com/listener for privacy information....
Sep 27, 2023•10 min•Ep. 879
Are you a gazelle, a bear or a tiger? Gazelles bounce out of bed in the morning and can concentrate just as the day is beginning. Bears are the opposite: they work best when Gazelles are ready for bed. Tigers, like most of the population, perform best in the late morning and afternoon. Performance coach Andrew May encourages organisations to allow their members to work at a time that best reflects their own chronotypes. Business Essentials Daily is produced by: SoundCartel soundcartel.com.au +61...
Sep 26, 2023•9 min•Ep. 878
Start-up life is never easy, but entrepreneurs are born with an innate desire to create and build. There are however some well-worn pitfalls that entrepreneurs keep tripping up on. Tara Shelton is founder of a number of successful businesses, including 'Dream & Do', a creative agency that helps start-ups build their brand and communications. She says that she’s seen it all before — the good, the bad and the ugly — so, she’s identified 7 deadly sins that entrepreneurs keep making but need to ...
Sep 25, 2023•12 min•Ep. 877
Customer service is not for the faint-hearted – it requires everyday attitude, mindset and commitment. So how do you find the right frontline staff and nurture them to be their best? Customer service expert Monique Richardson says it comes down to you and your leadership ability. Monique is author of ‘They Serve Like We Lead: How to take care of your people, so they take care of your customers’. She describes the ideal hiring and onboarding process, and also an off-boarding strategy for those wh...
Sep 24, 2023•12 min•Ep. 876
Yours is not the only company looking to hire highly skilled and talented staff. How do you find and persuade them to not only join your business but stay? According to Jonathan Perumal of Safeguard Global, you might need to explore several different hiring options, and ensure you have an excellent onboarding process. If, for example, your business is set up for remote workers, there is a large overseas market you could tap into. Business Essentials Daily is produced by: SoundCartel soundcartel....
Sep 21, 2023•11 min•Ep. 875
Andrew Ford, Founder of Social Star, has turned the elevator pitch on its head with his own pitch structure which aims to be more conversational. The standard elevator pitch, he insists, is one-directional and lacks true engagement. With practice, your pitch shouldn't feel like selling; instead, it should feel like you're providing answers to someone's questions. The challenge Andrew sets out to solve is getting them to ask you questions. Business Essentials Daily is produced by: SoundCartel sou...
Sep 20, 2023•8 min•Ep. 874
If you want your team to be fully committed to your idea, first it's worth spending time with them to connect and develop a level of trust. That's according to Simon Dowling, business coach and author of ‘Work With Me: How to get people to buy into your ideas.’ You’ll achieve the best results, he insists, if you have a team who’s as enthusiastic and willing as you are about your idea. Business Essentials Daily is produced by: SoundCartel soundcartel.com.au +61 3 9882 8333 See omnystudio.com/list...
Sep 19, 2023•11 min•Ep. 873
The swings and the roundabouts of running a business can be stressful at the best of times. But it doesn’t have to be that way, according to business consultant Roger Perry. He advises his clients to build business resilience by concentrating on two key aspects of their enterprise: what he calls organisational fortification, and organisational adaptability. Business Essentials Daily is produced by: SoundCartel soundcartel.com.au +61 3 9882 8333 See omnystudio.com/listener for privacy information...
Sep 18, 2023•11 min•Ep. 872
If you want to motivate your team, retain good talent and create an environment where everyone is performing, it’s important to take the time to get to know your team members individually. Michelle Gibbings is a workplace expert and author of award-winning ‘Bad Boss: What to do if you work for one, manage one or are one’. She says people thrive under different circumstances; for some it’s the flexibility of working from home, for others it’s career opportunities. One thing for certain is that re...
Sep 17, 2023•8 min•Ep. 871
Consumers are bombarded with ads across social media, TV, radio, outdoor all day, every day. So, how can you market your business in a way that doesn’t add to the noise? Marketing guru Moby Siddique says content marketing can encourage authentic connections with your target audience, if done well. He says you must get out of your comfort zone and talk about industry problems, which others are likely also facing. Moby also provides his framework to build trust and authority in the market. Busines...
Sep 14, 2023•9 min•Ep. 870
The levels of stress, burnout and mental illness are increasing rapidly, societally, but also within the workplace. It’s more important than ever for business leaders to be able to talk with their staff about their mental health. Wellbeing leadership expert Fleur Heazlewood says despite providing psychologically safe and mentally healthy working environments, leaders lack the skills and training to support their staff’s wellbeing. She outlines how to recognise the signs of mental health challeng...
Sep 13, 2023•12 min•Ep. 869
Automation and systemisation might work at the supply chain level or in fast-food production, but be careful about being too efficient with your communications, you don’t want to ruin the customer experience. That’s according to sales guru, Sue Barrett, CEO of Barrett Consulting Group. She outlines the three C’s of customer experience: clarity, consistency and communication. Business Essentials Daily is produced by: SoundCartel soundcartel.com.au +61 3 9882 8333 See omnystudio.com/listener for p...
Sep 12, 2023•11 min•Ep. 868
Sometimes your most talented employees are also the hardest to manage. How do you keep them in line It’s a common dilemma for business owners. The standout performers in your business are often the hardest to manage. They make good money for you but in the process, they upset others and can be unwieldy in conforming to the best interests of the business. Aaron Goonrey, Partner at Lander & Rogers Lawyers, highlights three types of talented but tricky staff and what you can do to manage their ...
Sep 11, 2023•9 min•Ep. 867
More than 20 million wet wipes are used every day in Australia. The traditional ones produced by foreign multinationals contain microplastics that don’t break down and are toxic to the environment. In 2021, The Hygiene Co’s Phil Scardigno and Corey White decided to take on the big players by manufacturing a plastic-free, bio-degradable product. The Adelaide-based compostable wipes – called CleanLIFE – are around half carbon-intensive than imported wipes. Hospitals have embraced the environmental...
Sep 10, 2023•12 min•Ep. 866
Entrepreneur Kobi Simmat sold his accreditation consultancy for a cool $20 million dollars. It was a 16-year education, not only on how to run a business but what was needed to sell it for a whopping profit. If he knew then what he does now, he believes he could have sold it in half the time with half the effort. He says it’s important to start with the end in mind. Business Essentials Daily is produced by: SoundCartel soundcartel.com.au +61 3 9882 8333 See omnystudio.com/listener for privacy in...
Sep 07, 2023•11 min•Ep. 865
Sure, it’s easy to be a fine upstanding business citizen when everything’s going well. But what happens if times get tough – like now? Are you tempted, just a teeny bit, to compromise your integrity for the sake of a few dollars more, or just to get that deal over the line? Well don’t be, warns veteran business coach, Alan Rodway. That slippery slope will lead to nowhere good, fast. Business Essentials Daily is produced by: SoundCartel soundcartel.com.au +61 3 9882 8333 See omnystudio.com/listen...
Sep 06, 2023•11 min•Ep. 864
They can be annoying and time-consuming, but without written agreements you could be in a world of hurt, should things turn sour. Ryan Solomons is the Head of Legal at Vault Legal, and he’s seen how handshake agreements can result in bankruptcy. Ryan offers 5 reasons why documenting agreements should be standard practice for business owners. Business Essentials Daily is produced by: SoundCartel soundcartel.com.au +61 3 9882 8333 See omnystudio.com/listener for privacy information....
Sep 05, 2023•8 min•Ep. 863
If you forced yourself to do a six-hour workday, could you do it? Entrepreneur Steve Glaveski and his team gave it a go and discovered that in fact they could achieve all their goals in shorter days, which gave them more time to do the things they wanted. As a consequence, they lead happier and more fulfilling lives. Steve Glaveski has written about this in his book, 'Time Rich: do your best work, live your best life'. He shares very practical ways to get more time back in your day. Business Ess...
Sep 04, 2023•10 min•Ep. 862
If a company’s cybersecurity is compromised the consequences can be devastating. Regulators have stepped up their expectations and level of scrutiny, including the imposition of large-scale penalties for data breaches. Brad Kasell, Principal Technology Strategist APAC of Domo, explains what a business can do to ensure they’re as cybersecure as possible, and how to react if a breach does occur. Business Essentials Daily is produced by: SoundCartel soundcartel.com.au +61 3 9882 8333 See omnystudio...
Sep 03, 2023•8 min•Ep. 861
Doing business in an environment of higher inflation has dealt challenges for listed Australian companies, translating to tougher conditions for investors. Investment expert Elio D’Amato says some industries are doing better than others, and it’s certainly not all doom and gloom. He explains how China’s price deflation is affecting other world markets and currencies including our own. Elio also covers the current reporting season, crypto currencies, the tech industry, and he shares his view on w...
Aug 31, 2023•13 min•Ep. 860
The making of a high-performance team doesn’t always come easy, especially when feedback is a key part of the process. Gavin Mahony of Leading Teams says providing feedback is crucial to building resilience and peak performance. Business Essentials Daily is produced by: SoundCartel soundcartel.com.au +61 3 9882 8333 See omnystudio.com/listener for privacy information....
Aug 30, 2023•11 min•Ep. 859
Are you overwhelmed by urgency? Do the distractions throughout the day feel as if you don't have the time to get the important things done? Productivity expert Dermot Crowley has pointed out the problems many of us have in taming urgency in his book, Urgent! In this episode, he outlines how we control urgency and improve productivity, all the while keeping our stress levels in check. Business Essentials Daily is produced by: SoundCartel soundcartel.com.au +61 3 9882 8333 See omnystudio.com/liste...
Aug 29, 2023•10 min•Ep. 858
Without prior experience in the construction or travel industries, Tony Gattari, Managing Director at Achievers Group, managed to massively exceed the sales targets in his senior sales roles in recent years. No matter the industry, Tony applies five core principles when advising some of Australia’s leading companies and their sales teams. Business Essentials Daily is produced by: SoundCartel soundcartel.com.au +61 3 9882 8333 See omnystudio.com/listener for privacy information....
Aug 28, 2023•10 min•Ep. 857
We all have the same 168 hours each week. But why do some effortlessly breeze through work and life, while others struggle to keep up? Performance Coach, Andrew May says planning can shift us from chaos to control, without stifling spontaneity. We can learn to sculpt our days for ultimate productivity, incorporating work, exercise, socialising, and vital sleep without too much effort. It helps, he says, by considering what your ideal day would look like and then writing it down. Business Essenti...
Aug 27, 2023•11 min•Ep. 856
An HR manager with commercial nous is invaluable. Not only can an effective HR team help work through complex business challenges and sensitive issues, they can also assist with achieving longer term, strategic objectives. That’s according to Karen Gately, Founder and CEO of Corporate Dojo. She explains what professional capabilities and characteristics to look for when hiring a high-performing HR manager, and what they’re looking for from you and your business. Business Essentials Daily is prod...
Aug 24, 2023•11 min•Ep. 855
