Research shows that more people are disengaged at work than those who are enthusiastic and committed to their work and workplace. Why is that? And as a boss, how do you motivate your own team to perform at their best? Performance and leadership coach, Dan Haesler, has worked closely with elite athletes and corporate leaders. His new book, ‘The Act of Leadership’ offers practical, techniques for leaders to get the most out of their people. Business Essentials Daily is produced by: SoundCartel sou...
Sep 08, 2021•12 min•Ep. 344
How should B2Bs approach buying in a changed and volatile market, since the impact of the pandemic? Michael Haynes is a SME Business Growth Specialist and Principal Consultant of Listen Innovate Grow. He’s also the author of ‘Listen Innovate Grow: A Guidebook for Start-ups and SMEs to Acquire and Grow Business (B2B) Customers’ and he has 5 key insights for B2Bs to consider, before diving in head first. Reference: Make sure your B2B customer strategy is on track, with SMB Business Growth Speciali...
Sep 07, 2021•9 min•Ep. 343
Workplace cultures are best built with intention, and not from spontaneous chats in the corridor or shop floor. Executive coach Mandy Holloway, co-founder of Courageous Leaders, says the old, lazy way of just saying “how are things” when bumping into people has exacerbated the problem as staff work from home. Mandy says leaders need to take time to prepare questions that create connection with everyone in the team. Business Essentials Daily is produced by: SoundCartel soundcartel.com.au +61 3 98...
Sep 06, 2021•8 min•Ep. 342
If you're buying a business, be careful of those restraint of business clauses. And take a very good look at the person who is selling the business to you, warns solicitor, Paul Brennan, Principal at Brennans Solicitors. While most sellers are helpful, there is that odd ratbag, who will not go away. Business Essentials Daily is produced by: SoundCartel soundcartel.com.au +61 3 9882 8333 See omnystudio.com/listener for privacy information....
Sep 05, 2021•9 min•Ep. 341
Work hard, finish school, go to university and you’ll be sure of a good job. Right? Wrong! Says Frank Wyatt, who believes we’ve been telling lies to young people for way too long. Education will only go so far, he says, and in fact we’ve been missing the one key ingredient that young people have – and that’s their extraordinary entrepreneurship and zest for life. Capture that in our businesses and we’ll all benefit. Business Essentials Daily is produced by: SoundCartel soundcartel.com.au +61 3 9...
Sep 02, 2021•10 min•Ep. 340
As your typical commercial law firm lawyer, Tracey Mylecharane had spent many years representing business clients in litigation and dispute resolution. A lot of the activity could have been avoided had those businesses put their legal houses in order from the start. Tracey discusses three important business documents all businesses should have to prevent falling foul of the law. Business Essentials Daily is produced by: SoundCartel soundcartel.com.au +61 3 9882 8333 See omnystudio.com/listener f...
Sep 01, 2021•10 min•Ep. 339
What if business owners and managers treated their staff like… humans? Well as far as Mark LeBusque is concerned, not enough workplaces run with humans in mind, expecting a more robotic type response. Mark is a Harvard-trained consultant, author and Founder & Director of The Human Manager. And he has 7 steps to become human managers, with the goal of enabling staff to shine and businesses to grow. Business Essentials Daily is produced by: SoundCartel soundcartel.com.au +61 3 9882 8333 See om...
Aug 31, 2021•11 min•Ep. 338
If you’re looking to grow your business, one option is to buy another business. But be very careful. Legal expert Paul Brennan says there are many things you need to be aware of, for example: why is the owner of the business selling, what’s in the fine print, and have you done your due diligence? Paul outlines several further conditions you need to consider when buying a business. Business Essentials Daily is produced by: SoundCartel soundcartel.com.au +61 3 9882 8333 See omnystudio.com/listener...
Aug 30, 2021•7 min•Ep. 337
Beaumont Tiles is an iconic Australian brand, a business which has dominated the tile retailing landscape for years. And why has it been so successful? Well, Bob Beaumont shares the secrets behind Beaumont Tiles’ rise and rise, including hiring and keeping good people, goal setting, managing cash, and looking after your franchisees. At last count, it has 118 stores, of which 80 are franchised – that’s a lot to keep track of! Business Essentials Daily is produced by: SoundCartel soundcartel.com.a...
Aug 29, 2021•9 min•Ep. 336
Karen Gately, CEO of Corporate Dojo, has seen some horror behaviour from employees who have exited a business. Sometimes, a disgruntled employee who is let go might seek revenge by exposing inner secrets of the organisation. That’s just one example. Karen says you want to make sure that any redundancy you do is handled well, with respect and within the law. Otherwise, the costs and reputation to your business can cut deeply. Business Essentials Daily is produced by: SoundCartel soundcartel.com.a...
Aug 26, 2021•11 min•Ep. 335
You have great skills, you work hard and you’re respected - but you don't feel worthy of it. You feel like a fraud and that at any moment someone's going to discover your inadequacies. Welcome to the imposter syndrome. Suzanne Mercier is an author and behaviour change expert and says that a lot of business leaders feel this way and she examines it in her book “ Liberate Leadership: How the Imposter Syndrome undermines leadership capability and what to do about it.” But far from being an observer...
Aug 25, 2021•10 min•Ep. 334
Sales managers are often thrust into their positions because it’s the natural progression to their career. The problem is they’re often given little ongoing support and training in management. Sales and sales management are completely different things, says Sue Barrett, CEO of Barrett Consulting Group. She has identified 8 fundamental functions to give sales leaders the knowledge, skills and competence to drive better sales. Business Essentials Daily is produced by: SoundCartel soundcartel.com.a...
Aug 24, 2021•9 min•Ep. 333
Why settle for okay, when excellent is so much better for your business? Why, indeed? 'Why' is just one of Darrell Hardidge's ten commandments of customer service. Darrell, CEO of Saguity, has been advising Australia's leading businesses on delivering high-quality customer service for years, and he knows better than most how it can transform the bottom line of your business. He says every touch point a person has with your business – whether its online or in the physical world – is an opportunit...
Aug 23, 2021•12 min•Ep. 332
Like everyone, leading economist Professor Neville Norman would love to make COVID 19 disappear. Short of that, we must continue to live with it and soldier on as best we can. For business, it is time – if you haven’t done so already – to get practical. Neville highlights his virus-scenario-based economic forecasts, and you’d be wise to plan for a range of possibilities. Business Essentials Daily is produced by: SoundCartel soundcartel.com.au +61 3 9882 8333 See omnystudio.com/listener for priva...
Aug 22, 2021•9 min•Ep. 331
A good night's sleep allows your staff to have energy and attentiveness at work, but is your workplace culture preventing them from getting quality sleep? Productivity and wellness advisor Thea O'Connor says those late-night work emails and online messages can interrupt your employees’ down-time in the evening and early mornings. Because we all have different sleeping patterns and work better at different times of day, it's worth considering a flexible approach to working hours. And, she says,...
Aug 19, 2021•12 min•Ep. 330
The B2B sector was experiencing changes well before the pandemic, but as in most business verticals, COVID intensified the change. So, what are B2Bs looking for from buyers and how can they innovate and grow in this new normal? SME Business Growth Specialist Michael Haynes, Principal Consultant of Listen Innovate Grow, explains. Reference Make sure your B2B customer strategy is on track, with SMB Business Growth Specialist, Michael Haynes’ free B2B Customer Acquisition and Retention Checklist. B...
Aug 18, 2021•10 min•Ep. 329
Digital health is one of the fastest growing investments sectors, worth $2 billion in the Australian market, $200 billion globally, and only set to set to expand drastically due the major catalyst, COVID-19. Nic Blair, Founder & MD of Midnight Health, explains how he tapped into this market, providing online solutions for men and women to access more sensitive health care products, discreetly and directly. Business Essentials Daily is produced by: SoundCartel soundcartel.com.au +61 3 9882 83...
Aug 17, 2021•14 min•Ep. 328
Divorce can be stressful enough, but more so perhaps when running a business. Is there a way to separate, without breaking up the business and without resorting to law courts? Yes, there is, says family lawyer Jennifer Hetherington. It's called collaborative practice – a mediation process for couples to finalise the legal aspects of their separation without court. It’s about meeting the needs of the family as a whole, including young children and adult children, by minimising conflict. And it ca...
Aug 16, 2021•12 min•Ep. 327
The acronym UGRs stands for Unwritten Ground Rules. UGRs drive people’s attitudes and performance in the workplace - but they’re seldom talked about openly and you may have no idea what’s going on behind your back unless you actively check those UGRs out. Steve Simpson can help. He created the UGR concept and has been telling businesses for years that, good or bad, they’re fundamental to company culture and to success. Business Essentials Daily is produced by: SoundCartel soundcartel.com.au +61 ...
Aug 15, 2021•12 min•Ep. 326
Bob Beaumont is one of Australia’s best known entrepreneurs. He’s built Beaumont Tiles from a small fragmented operation back in the 1960s to an empire. Bob always aims high and generally succeeds, even if others think he’s chewed off more than he can manage. His story is remarkable, and he’s agreed to speak candidly to us about success, business principles – and never letting a business opportunity pass him by. Business Essentials Daily is produced by: SoundCartel soundcartel.com.au +61 3 9882 ...
Aug 12, 2021•13 min•Ep. 325
People do business with people they like and trust. That's why it's more important than ever these days to build your personal brand. That's according to Andrew Ford of personal brand building company, Social Star. He explains how to build your profile online to reflect your personality and credibility and to help you stand out. Business Essentials Daily is produced by: SoundCartel soundcartel.com.au +61 3 9882 8333 See omnystudio.com/listener for privacy information....
Aug 11, 2021•12 min•Ep. 324
Move over Gen X, Y and Z. There are new kids on the block, they’re called Generation Alpha, they’re the largest generational group that the world has ever seen – and we should take note of them if we want our businesses to thrive into the future. So who are they, what do they want, and how do we capture their thoughts and aspirations? Social researcher Mark McCrindle has been doing some homework…and now he’s written a book about them. Business Essentials Daily is produced by: SoundCartel soundca...
Aug 10, 2021•12 min•Ep. 323
No business is immune to cashflow issues. And now, with COVID-19, many business owners are feeling the pinch more than ever. Cashflow specialist, Paul Roach draws upon decades of experience assisting SMEs to provide a practical guide to business growth and profitability. He offers simple changes and ways of working smarter, which are outlined in his book, Smarter Business Stronger Cashflow . Reference: To purchase Paul Roach's book, Smarter Business Stronger Cashflow, head to: thecashflowcoach.g...
Aug 09, 2021•8 min•Ep. 322
Business partnerships seem like a wonderful arrangement when everyone’s happy - complementary skills, the sharing the workload and resources, enjoying the wins, fun and friendship. But partnerships can turn from good to bad in no time when things aren’t going well - and that’s when the arguments begin. Lawyer Paul Brennan has seen it all and has some sanguine advice for those facing an unhappy partnership bust-up. Business Essentials Daily is produced by: SoundCartel soundcartel.com.au +61 3 988...
Aug 08, 2021•8 min•Ep. 321
It’s so much easier and safer to isolate ourselves from the uncertainties and risks we face outside our homes, on the street and in the workplace. For a lot of people, working from home has been a safe haven and cushioned them from confronting their fears. But, as people go back to work, bosses need to be able to manage the fears of their staff. Workplace psychologist, Dr Amy Silver explains what causes fear, how you can control your fears and benefit from them. Business Essentials Daily is prod...
Aug 05, 2021•11 min•Ep. 320
Our preoccupation with making ends meet, paying the bills, the wages, sorting out stock levels and generally keeping the lights on may lead us to overlook the fundamental reasons why people do business with us. It’s our ASSETS, says Author, Trainer, and all-round storyteller Colin Pearce, and he means it in a very personal way. Business Essentials Daily is produced by: SoundCartel soundcartel.com.au +61 3 9882 8333 See omnystudio.com/listener for privacy information....
Aug 04, 2021•11 min•Ep. 319
Implementing a business strategy is important: it gives you and your team a clear roadmap to business growth; it outlines the responsibility for each team member; and it keeps everyone accountable and on track. Creating a strategy is one thing, but executing it effectively is something else entirely, says business coach, Mandy Holloway, co-founder and owner of Courageous Leaders. She outlines the right approach to strategy activation to ensure everyone is on board at all times. Business Essentia...
Aug 03, 2021•10 min•Ep. 318
If you don't have strategies to tackle the onslaught of incoming emails, you'll spend even more time trying to find the important ones and be distracted by the ones that are less so. Email expert Steuart Snooks, of Solutions 4 Success, has a tonne of tips to manage your emails and get more time back in your day. Business Essentials Daily is produced by: SoundCartel soundcartel.com.au +61 3 9882 8333 See omnystudio.com/listener for privacy information....
Aug 02, 2021•7 min•Ep. 317
Just where does the time go? Do you find that no matter how much you try to get on top of things, there’s just not enough time in the day? Productivity expert Les Watson sees a lot of people are wasting time on things they don’t even realise. Les – also known as the Time Lord – helps us identify seven time-wasting activities, so that we can get more time to work on the things that matter. Business Essentials Daily is produced by: SoundCartel soundcartel.com.au +61 3 9882 8333 See omnystudio.com/...
Aug 01, 2021•12 min•Ep. 316
Whether you’re in business already, a student, or simply looking for a change, launching an online course could be a path to building your own entrepreneurial empire. That’s according to online course guru, Tina Tower, who has written a practical, step-by-step book on the process, ‘Million-dollar micro business: how to turn your expertise into a digital online course’. As the title suggests, you can convert your knowledge into a course for anyone in the world – and make seven figures in the proc...
Jul 29, 2021•12 min•Ep. 315
