Building Better Businesses in ABA - podcast cover

Building Better Businesses in ABA

Jonathan Muellerwww.elementrcm.ai
Hi, I'm Jonathan Mueller and I believe that businesses don’t grow, PEOPLE grow. And people, in turn, grow their business. I started this pod to democratize access to the best business advice for owners, aspiring entrepreneurs and leaders in the Applied Behavior Analysis (ABA) field.I have conversations every week with iconic names who provide deep insights about running a successful ABA practice. Only have time to listen to one thing? Check out the “Stop/Start” segment of every episode, in which my guests share one thing ABA business owners should START doing, and one thing they should STOP doing.I’ve spent more than a decade of my life in the field, including as Co-Founder and Co-CEO of two autism services businesses: Ascend Behavior Partners and Element RCM. I love sharing everything that I’ve learned (and everything that I’ve failed at!). Because I believe in paying it forward.Thank you for listening!Sponsored by ElementRCM

Episodes

Episode 93: Behavior Live: The Business of ABA with Mellanie Page

LinkedIn On the Mend The ABA Collective The Business of ABA Conference Building Better Businesses in ABA is edited and produced by KJ Herodirt Productions Intro/outro Music Credit: song "Tailor Made" by Yari and bensound.com Give us a rating at Apple Music, Spotify or your favorite podcast channel: Apple: https://podcasts.apple.com/za/podcast/building-better-businesses-in-aba/id1603909082 Spotify: https://open.spotify.com/show/0H5LzHYPKq5Qnmsue9HTwn Check out Element RCM to learn more ...

Aug 30, 202433 minEp. 93

Episode 92: Setting WIGS (Wildly Important Goals) With Jeffrey Krepps

https://www.asd.earth/ https://www.linkedin.com/in/jeffreykrepps/ Building Better Businesses in ABA is edited and produced by KJ Herodirt Productions Intro/outro Music Credit: song "Tailor Made" by Yari and bensound.com Give us a rating at Apple Music, Spotify or your favorite podcast channel: Apple: https://podcasts.apple.com/za/podcast/building-better-businesses-in-aba/id1603909082 Spotify: https://open.spotify.com/show/0H5LzHYPKq5Qnmsue9HTwn Check out Element RCM to learn more about...

Jun 21, 202435 minEp. 92

Episode 91: Helping People Help People with Mordechai Meisels

Mordechai on LinkedIn Chorus Software Solutions Building Better Businesses in ABA is edited and produced by KJ Herodirt Productions Intro/outro Music Credit: song "Tailor Made" by Yari and bensound.com Give us a rating at Apple Music, Spotify or your favorite podcast channel: Apple: https://podcasts.apple.com/za/podcast/building-better-businesses-in-aba/id1603909082 Spotify: https://open.spotify.com/show/0H5LzHYPKq5Qnmsue9HTwn Check out Element RCM to learn more about billing & ins...

Feb 07, 202427 minEp. 91

Episode 90: Mixing Family & Business with Axis CEO Kristin Hanson

Kristin has not one, not two, not three, but FOUR family members involved in her ABA organization that she started in 2017. We dish on the tips/tricks needed to make that successful and what it means to build a values-aligned organization that's invested in your team members. Enjoy, kind listener! Resources: > Axis' Website: www.axistherapycenters.com Building Better Businesses in ABA is edited and produced by KJ Herodirt Productions Intro/outro Music Credit: song "Tailor Made&...

Dec 15, 202331 minEp. 90

Episode 89: "Ascending in Allyship" with Ascend's DEI Co-Chair Belen BuenRostro

I'm SO honored that Belen agreed to come on the Pod; she's been a leader in Ascend for years and recently became co-chair of our DEI committee. I love how she talks about the importance of asking for what you want and her advice to those considering starting a DEI committee. In short: ask your colleagues and teammates what DEI means to them, start the conversation. Isn't that how all powerful change happens in life, by starting a conversation? Enjoy, kind listener! Resources: Bele...

Nov 29, 202327 minEp. 89

Episode 88: From Outdoor Educator to ABA with Pam Martien-Koch

Pam is a neighbor of mine in Golden, Colorado and fellow former outdoor educator ... in addition to being a BCBA, on the faculty of Purdue Global, and owning her own practice. It's easy to look back on our lives and think 'everything happens for a reason.' Whether or not that's true, I like to think that hers and mine similar experiences teaching in the outdoors helped us find this ABA field that we both love. And if you're a student at Purdue? TAKE HER OBM CLASS! the pr...

Nov 21, 202334 minEp. 88

Episode 87: Payer Price Transparency with Rafiq Ahmed

No Surprises Act https://www.cms.gov/nosurprises https://www.serifhealth.com/ Building Better Businesses in ABA is edited and produced by KJ Herodirt Productions Intro/outro Music Credit: song "Tailor Made" by Yari and bensound.com Give us a rating at Apple Music, Spotify or your favorite podcast channel: Apple: https://podcasts.apple.com/za/podcast/building-better-businesses-in-aba/id1603909082 Spotify: https://open.spotify.com/show/0H5LzHYPKq5Qnmsue9HTwn Check out Element RCM to lear...

Nov 14, 202339 minEp. 87

Episode 86: Using a Balanced Scorecard to Build Operational Excellence and Clinical Quality with Dr. Gina Chang

Building Better Businesses in ABA is edited and produced by KJ Herodirt Productions Intro/outro Music Credit: song "Tailor Made" by Yari and bensound.com Give us a rating at Apple Music, Spotify or your favorite podcast channel: Apple: https://podcasts.apple.com/za/podcast/building-better-businesses-in-aba/id1603909082 Spotify: https://open.spotify.com/show/0H5LzHYPKq5Qnmsue9HTwn Check out Element RCM to learn more about billing & insurance support for Applied Behavior Analysis pro...

Nov 07, 202333 minEp. 87

Episode 85 New Tools to Improve Retention & Recruiting with Dr. Jacob Bradley

https://psyctalent.com/retain-assessment/ Building Better Businesses in ABA is edited and produced by KJ Herodirt Productions Intro/outro Music Credit: song "Tailor Made" by Yari and bensound.com Give us a rating at Apple Music, Spotify or your favorite podcast channel: Apple: https://podcasts.apple.com/za/podcast/building-better-businesses-in-aba/id1603909082 Spotify: https://open.spotify.com/show/0H5LzHYPKq5Qnmsue9HTwn Check out Element RCM to learn more about billing & insurance...

Oct 31, 202353 minEp. 85

Episode 84: How to Achieve a client NPS Score of 85 with Dr. Callie Plattner of Mosaic Pediatric Therapy

Building Better Businesses in ABA is edited and produced by KJ Herodirt Productions Intro/outro Music Credit: song "Tailor Made" by Yari and bensound.com Give us a rating at Apple Music, Spotify or your favorite podcast channel: Apple: https://podcasts.apple.com/za/podcast/building-better-businesses-in-aba/id1603909082 Spotify: https://open.spotify.com/show/0H5LzHYPKq5Qnmsue9HTwn Check out Element RCM to learn more about billing & insurance support for Applied Behavior Analysis pro...

Oct 24, 202341 minEp. 84

Episode 83: Disrupt ABA with Nick Chappell and Diana Wolf

Building Better Businesses in ABA is edited and produced by KJ Herodirt Productions Intro/outro Music Credit: song "Tailor Made" by Yari and bensound.com Give us a rating at Apple Music, Spotify or your favorite podcast channel: Apple: https://podcasts.apple.com/za/podcast/building-better-businesses-in-aba/id1603909082 Spotify: https://open.spotify.com/show/0H5LzHYPKq5Qnmsue9HTwn Check out Element RCM to learn more about billing & insurance support for Applied Behavior Analysis pro...

Oct 17, 202341 minEp. 83

Episode 82: Pass the Big ABA Exam with Dana Meller

Building Better Businesses in ABA is edited and produced by KJ Herodirt Productions Intro/outro Music Credit: song "Tailor Made" by Yari and bensound.com Give us a rating at Apple Music, Spotify or your favorite podcast channel: Apple: https://podcasts.apple.com/za/podcast/building-better-businesses-in-aba/id1603909082 Spotify: https://open.spotify.com/show/0H5LzHYPKq5Qnmsue9HTwn Check out Element RCM to learn more about billing & insurance support for Applied Behavior Analysis pro...

Oct 10, 202349 minEp. 82

Episode 81: What Does the Data Say About Burnout? With Dr. Ellie Kazemi

Building Better Businesses in ABA is edited and produced by KJ Herodirt Productions Intro/outro Music Credit: song "Tailor Made" by Yari and bensound.com Give us a rating at Apple Music, Spotify or your favorite podcast channel: Apple: https://podcasts.apple.com/za/podcast/building-better-businesses-in-aba/id1603909082 Spotify: https://open.spotify.com/show/0H5LzHYPKq5Qnmsue9HTwn Check out Element RCM to learn more about billing & insurance support for Applied Behavior Analysis pro...

Sep 24, 202340 minEp. 81

Episode 80: Polar Bear vs. Great White Shark with Matt McAlear

Building Better Businesses in ABA is edited and produced by KJ Herodirt Productions Intro/outro Music Credit: song "Tailor Made" by Yari and bensound.com Give us a rating at Apple Music, Spotify or your favorite podcast channel: Apple: https://podcasts.apple.com/za/podcast/building-better-businesses-in-aba/id1603909082 Spotify: https://open.spotify.com/show/0H5LzHYPKq5Qnmsue9HTwn Check out Element RCM to learn more about billing & insurance support for Applied Behavior Analysis pro...

Jun 21, 202343 minEp. 80

Episode 79: Love on the Spectrum with Devin Morrissey

I'm fortunate to have frequent conversations on this Pod that transform how I think about our world. And this conversation transformed me more than most. I hadn't seen the Emmy award winning Netflix show "Love on the Spectrum" before I met its supporting star, Devin Morrissey. My eyes were opened in April when I saw him on a panel at the Autism Investor Summit that gave me profound new insights into the world of a self-described "autistic powerhouse." Devin is SO au...

Jun 14, 202337 minEp. 79

Episode 78: ABA Owner, Global Non-Profit Founder and Advocate, Amber Nelms

Amber's a classic CEO/Entrepreneur/Founder: she's started an ABA practice, a global non-profit, she's starred in documentaries. I'll highlight two (of many) things I appreciated about our conversation 1) her international non-profit - focusing on parent-training & parent-led interventions - not only addresses supply/demand imbalances for BCBAs/RBTs globally ... it's potentially a model that payers here in the US (that's you, Tricare) are actively exploring; coul...

Jun 08, 202343 minEp. 78

Episode 77: “Reaching Results: The Five Steps to Creating a Positive Work Environment" with Dr. John Austin

Resources: John's ... Website: https://drjohnaustin.com/ New book (free audio download!): https://bit.ly/3LoEYaW Linkedin: https://www.linkedin.com/in/reachingresults/ Building Better Businesses in ABA is edited and produced by KJ Herodirt Productions Intro/outro Music Credit: song "Tailor Made" by Yari and bensound.com Give us a rating at Apple Music, Spotify or your favorite podcast channel: Apple: https://podcasts.apple.com/za/podcast/building-better-businesses-in-aba/id1603909...

May 23, 202359 minEp. 77

Episode 76: Is Some ABA Better Than None? With Answers Now Founder, Jeff Beck

I've always been intrigued by the question: "is a little ABA better than none at all?" Some people/agencies I speak with insist on clinical models that conform exactly to clinical prescriptions and the traditional 2-tiered model of ABA. I totally agree ... as long as families have that option. But what about families in rural areas? Or families of older kiddos who sit on interminable waitlists and can't get services? It feels like they deserve the life-changing power of our s...

May 16, 202343 minEp. 76

Episode 75: Meet CASP's Newest Board Member Dr. Rachel Taylor

Dr. Rachel Taylor is the newest-elected Director of the CASP Board of Directors and a longtime ABA business owner/operator. When her son was diagnosed and she was seeking therapy, her reaction was "we know how to do this better." That's been the basis of her decades long passion for highest quality ABA programs and advocacy in our communities. I liked learning about her Risk-Driven Approach (RDA) to the consulting work she does with organizations. The goal? "Maximize desired ...

May 10, 202356 minEp. 75

Episode 74: Teaching the Autism Community Trades with Danny Combs

Build with TACT: https://www.buildwithtact.org/ Building Better Businesses in ABA is edited and produced by KJ Herodirt Productions Intro/outro Music Credit: song "Tailor Made" by Yari and bensound.com Give us a rating at Apple Music, Spotify or your favorite podcast channel: Apple: https://podcasts.apple.com/za/podcast/building-better-businesses-in-aba/id1603909082 Spotify: https://open.spotify.com/show/0H5LzHYPKq5Qnmsue9HTwn Check out Element RCM to learn more about billing & ins...

May 02, 202346 minEp. 74

Episode 73: Stephen Donaldson: Renaissance Man & Catalyst Co-Founder

Look up "Renaissance Man" in the dictionary and you'll see Stephen Donaldson: behavior technician, technology entrepreneur, founder of Catalyst, attorney, COO and more. His life mission is to solve hard problems in our field ... while sharing his wisdom with ABA providers as he goes. Enjoy, kind listener! Resources Stephen on LinkedIn Stephen co-founded and was COO of Catalyst data collection software He's the founder of ABA Ops , helping to optimize ABA practices Building Be...

Apr 28, 202343 minEp. 73

Episode 72: Burnout and Turnover with Sarah Trautman

There is a moral and ethical imperative to address burnout in physicians." So says the Mayo Clinic and such is Sarah's passion for addressing burnout in our own ABA field. This isn't a 'nice to have' for ABA organizations, it's a must. Sarah's a lively and engaging breath of fresh air: though she's self-admittedly from "the Jurassic Age" as the 1,000th-ish BCBA, she brings a very direct perspective and message to ABA owners to get this right. But...

Apr 25, 202347 minEp. 72

Episode 71: Life After Selling Your Practice with Zach Dugger

What happens after you sell your ABA practice? Most ABA practice owners don't just ride off into retirement with a golden horse. Zach helped me understand the level of intention it takes to plan for life post sale. Enjoy, kind listener! Resources Referenced: Book: Blue Zones: https://www.bluezones.com/ Book: Rich Dad, Poor Dad: https://www.amazon.com/Rich-Dad-Poor-Teach-Middle/dp/1612680194 Building Better Businesses in ABA is edited and produced by KJ Herodirt Productions Intro/outro Music...

Apr 18, 202339 minEp. 71

Episode 70: How Autism Became the Latest Target for Disruption with Gabe Perna

I was interviewed by journalist Gabe Perna for his December 2022 article “How Autism Became the Latest Target for Disruption." I turn the tables and interview Gabe this time about disruptions he's seeing in our field (telehealth/virtual is high on the list!), about what it means to be a content creator vs. journalist, and about how his own journey with his son, Spencer, who is autistic. Enjoy, kind listener! Resources "How Autism Became the Latest Target for Disruption": http...

Apr 14, 202335 minEp. 70

Episode 69: What is Quality? with Dr. Bryant Silbaugh

https://link.springer.com/article/10.1007/s40617-021-00627-y https://link.springer.com/article/10.1007/s40617-022-00750-4 Building Better Businesses in ABA is edited and produced by KJ Herodirt Productions Intro/outro Music Credit: song "Tailor Made" by Yari and bensound.com Give us a rating at Apple Music, Spotify or your favorite podcast channel: Apple: https://podcasts.apple.com/za/podcast/building-better-businesses-in-aba/id1603909082 Spotify: https://open.spotify.com/show/0H5LzHYP...

Apr 11, 202352 minEp. 69

Episode 68: Virtual Realty Therapy with Floreo Founder Vijay Ravindran

I'm fascinated by the intersection of digital health and behavioral healthcare. After all, if more of our lives are moving online, wouldn't our therapy trend in that direction too? Vijay helps me navigate the implications of this through the lens of Floreo, the "first behavioral therapy metaverse." It's a powerful supplement to therapy for skills that can be hard - or of high consequence - to teach neurodiverse learners: crossing the street safely and police interactions...

Apr 07, 202338 minEp. 68

Episode 67: ChatGPT: What Does it Mean for ABA? with Amanda Ralston

Building Better Businesses in ABA is edited and produced by KJ Herodirt Productions Intro/outro Music Credit: song "Tailor Made" by Yari and bensound.com Give us a rating at Apple Music, Spotify or your favorite podcast channel: Apple: https://podcasts.apple.com/za/podcast/building-better-businesses-in-aba/id1603909082 Spotify: https://open.spotify.com/show/0H5LzHYPKq5Qnmsue9HTwn Check out Element RCM to learn more about billing & insurance support for Applied Behavior Analysis pro...

Apr 04, 202342 minEp. 67

Episode 66: Value Based Care with Dr. Diana Davis-Wilson

Did you know that healthcare is politics? Dr. Diana Davis-Wilson helped me understand not only that, but how a primary care doctor in Douglas, AZ with a coffee shop and social group was practicing value-based care for teenage moms and their kiddos. And, oh btw, Diana is the first person interviewed for the pod who's a Governor appointee on a state licensure board. Needless to say, the learning is endless in this episode. Enjoy, kind listener! Resources: Aspen Behavioral: https://aspenbehavi...

Mar 28, 202357 minEp. 66

Episode 65: Write a Kick A** Grant w/ Rachael Porter

Before I joined the autism services field (in 2012), I spent 6+ years in outdoor education non-profits, including starting and growing my own non-profit, Sierra Nevada Journeys, from 2006-2012. I had to learn the hard way about grants and fundraising and I wished I had a guide like Rachael. Rachael comes from the IDD/ABA world and her specialty (in addition to leading operations) is grant-writing ... including finding grants that for-profit providers can apply for (candidly, I didn't even k...

Mar 17, 202332 minEp. 65

Episode 64: Digital Transformation & Lumary ABA with Joseph Mercorella

Joseph Mercorella is passionate about organizational digital transformation. That sounds wonky, but imagine if you could actually see the next 3-5 years of your org ... and then make decisions NOW about how technology can get you there (as efficiently and cost-effectively as possible). The CEO and Co-Founder of Lumary ABA practice management systems talks about what that takes, about the future of healthcare, and about his homecity of Adelaide, Australia in this buzzer-beater episode. Enjoy, kin...

Mar 14, 202348 minEp. 64