Build a Better Agency Podcast - podcast cover

Build a Better Agency Podcast

Scale and grow your agency with better clients, invested employees, and a stronger bottom line, with Drew McLellan.

Episodes

Episode 27: Taking a Traditional Agency on a Digital Evolution, with Nick Westergaard.

Nick Westergaard is a strategist, speaker, author, and educator. He is the chief brand strategist at Brand Driven Digital, where he helps organizations build better brands online. He teaches at the University of Iowa in the Tippie College of Business, is a regular columnist on The Cedar Rapids Gazette, and is also the host of the popular podcast, “On Brand.” What you’ll learn about in this episode: How Nick took his traditional agency and transitioned it to becoming a digital powerhouse The diff...

Apr 11, 201640 min

Episode 26: Moving Agencies Forward Through New Business Acquisition, with Lee McKnight Jr.

Lee McKnight Jr. is the Director of Business Development for RSW/US in Cincinnati, Ohio. They are a new business development firm that works solely with agencies and marketing services firms. After graduating law school, he ran away as fast possible from that profession and worked for an internet healthcare start-up until the bubble burst and his magical stock options disappeared in the late 90s. Fast forward through some interesting marketing and sales positions to RSW/US where Lee has spent th...

Apr 04, 201656 min

Episode 25: How to Deal with Stale Employees, with Drew McLellan.

Drew McLellan is the Top Dog at Agency Management Institute. He has also owned and operated his own agency over the last 20-years. And all through the year, he straddles the fence of working in his agency and working with 250+ small- to mid-size agencies in a variety of ways. AMI works with agency owners: By leading agency owner peer groups Offers workshops for owners and their leadership teams Offers AE bootcamps Conducts individual agency owner coaching Does on site consulting. Because he work...

Mar 28, 201617 min

Episode 24: Hiring for Keeps, with Art Boulay.

Art Boulay is the owner of Strategic Talent Management and offers common sense solutions for hiring better employees and making current employees stronger. Art has partnered with AMI for years and has created (through testing A players) profiles for the ideal candidates for most agency specific positions. What you’ll learn about in this episode: Assessment tools for hiring the right employee lead to more objective and effective hiring How Art’s tools can assess agencies, what makes them unique, ...

Mar 21, 201657 min

Episode 23: How To Create Content That Matters, with Ann Handley.

Ann Handley speaks and writes about how you can rethink the way your business markets. Cited in Forbes as the most influential woman in Social Media and recognized by ForbesWoman as one of the top 20 women bloggers, Ann Handley is the Chief Content Officer of MarketingProfs, a training and education company with the largest community of marketers in its category. Her book, "Everybody Writes: Your Go-to Guide to Creating Ridiculously Good Content," is a Wall Street Journal bestseller. She is a mo...

Mar 14, 201646 min

Episode 22: Defining your agency, with Jami Oetting.

Jami Oetting is the editor of Hubspot’s Agency Post, which is a blog for advertising and marketing agency professionals. She led the launch of the publication in 2011 and its growth before Hubspot acquired it in 2013. Hubspot works with about 2,500 agency partners and about 15,000 customers worldwide. Now, Jami’s blog is one of the largest blogs for agency professionals. It offers incredible content to help agency leaders grow their business. What you’ll learn about in this episode: How agencies...

Mar 07, 201643 min

Episode 21: Innovation Can be Learned, with Gavin Heaton.

Gavin is a marketing technologist, strategist, and advisor. He is the founder of the Disruptor’s Handbook , a network of entrepreneurs and innovators that help businesses innovate like startups, which Gavin calls “marketing lead innovation.” He has led new venture startups for organizations like PwC, developed digital strategy and execution for global brands on both the agency and client sides, and spent some time as an analyst in digital transformation for award-winning analyst and advisory fir...

Feb 29, 201646 min

Episode 20: Define Your Mission, Vision, and Values, with Drew McLellan.

Drew McLellan is the Top Dog at Agency Management Institute. For the past 21 years, he has also owned and operated his own agency. Drew’s unique vantage point as being both an active agency owner and working with 250+ small- to mid-size agencies throughout the year, give him a unique perspective on running an agency today. AMI works with agency owners by: Leading agency owner peer groups Offering workshops for owners and their leadership teams Offering AE bootcamps Conducting individual agency o...

Feb 22, 201621 min

Episode 19: Systems Lead to Scale, with Brian Shea.

Brian Shea is the founder of Shea Consulting where he helps companies streamline their business development systems so they can enjoy consistent, sustainable success. Most business owners flinch at the word “systems” but in reality a system that is simple and repeatable helps free business owners to be more creative, more successful and more profitable. What you’ll learn about in this episode: Brian’s background in consulting What is keeping smaller companies from utilizing processes and systems...

Feb 15, 201644 min

Episode 18: Improving Productivity Through Accountability, with Adam Carroll.

Adam Carroll is quickly being recognized as one of the top financial educators in the country based on his core message of “you are the architect of your own life.” Adam has presented all over the globe. Over 500 universities have been lucky enough to host him and he has presented some amazing TedTalks all over the world. In 2014, Adam successfully crowdfunded a documentary on student loan debt titled Broke, Busted & Disgusted, and he raised nearly $70,000 for the film in 45 days. The missio...

Feb 08, 201652 min

Episode 17: Capitalize on the New Frontier of Customer Service, with Jay Baer.

Jay Baer is known for many things. He’s the world’s most retweeted digital marketer. He is also a renowned business strategist, keynote speaker, and The New York Times bestselling author of five books. He also travels the globe helping people get and keep more customers. He’s the founder of Convince & Convert, a strategy consulting firm that helps prominent companies gain and keep more customers through the smart intersection of technology, social media, and customer service. His company’s m...

Feb 01, 201647 min

Episode 16: Chemistry is Key in New Business, with Bob Sanders.

Bob Sanders is a powerhouse in the marketing industry. He has previously worked with Agency Management Group, a firm that specialized in the operations, finance, and technology consultations for multinational agencies around the world. Since then, he has become the leader of Sanders Consulting Group, a leading consulting firm specializing in helping agencies implement best practices faster and more effectively. What you’ll learn about in this episode: How agencies can manipulate chemistry to the...

Jan 25, 201652 min

Episode 15: Why You Need Weekly One-On-One Meetings With Every Employee, with Drew McLellan.

Drew McLellan is the Top Dog at Agency Management Institute. For the past 21 years, he has also owned and operated his own agency. Drew’s unique vantage point as being both an active agency owner and working with 250+ small- to mid-size agencies throughout the year, give him a unique perspective on running an agency today. AMI works with agency owners by: Leading agency owner peer groups Offering workshops for owners and their leadership teams Offering AE bootcamps Conducting individual agency o...

Jan 18, 201615 min

Episode 14: Using Research to Grow Your Agency, with Susan Baier.

Susan Baier began her career as a brand manager for companies like Dial and Conoco-Philips. She also worked agency side and within client companies in their research departments, honing her skills as a research professional. Recognizing that primary research was often too expensive for small to mid-sized agencies, she launched Audience Audit, where she conducts quantitative attitudinal audience segmented research. She helps her agency clients develop marketing strategy for their clients based on...

Jan 11, 201649 min

Episode 13: Sales is not a dirty word in the agency business, with Chuck Meyst.

Chuck Meyst has been in sales all his life, from his childhood bike route to CEO and founder of AgencyFinder.com, a matchmaking service for agencies. What you’ll learn about in this episode: Why Chuck started AgencyFinder and how it works Why agency descriptions of themselves should be results-focused What both clients and agencies need to do well to find the right partner The big mistakes agencies make with their websites Sales: why do agencies not like this word? The traits Chuck sees in terri...

Jan 04, 201653 min

Episode 12: Growing Your Agency without Growing Pains, with Karl Sakas.

Karl Sakas served as the #2 man in a couple different digital agencies before he created the Marketing Agencies community at Inbound.org, which has over 1,000 agencies in 48 countries. As president of Sakas and Company, Karl advises agencies worldwide about strategy, operations, and leadership. He also volunteers as a bartender on a 1930’s railroad car. He has recently published a book entitled, “The In Demand Marketing Agency: How to Use Public Speaking to Become an Agency of Choice.” What you’...

Dec 28, 201547 min

Episode 11: Recognizing Your Role as an Agency Owner, with Trent Dyrsmid.

Before Trent Dyrsmid started a digital agency called Groove, he founded Dyrand Systems, a managed IT service provider that was recognized twice as one of Canada’s PROFIT Magazine’s 100 fastest growing companies. During his 8 years as CEO, Trent was fortunate to have been recognized as one of the Top 40 under 40 business people in Vancouver, B.C. In addition to overseeing Groove, Trent is also the host of the Bright Ideas podcast, where he regularly publishes interviews with some of today’s brigh...

Dec 21, 201543 min

Episode 10: Establishing Life and Agency Goals for 2016, with Drew McLellan.

Drew McLellan is the Top Dog at Agency Management Institute. For the past 21 years, he has also owned and operated his own agency. Drew’s unique vantage point as being both an active agency owner and working with 250+ small- to mid-size agencies throughout the year, give him a unique perspective on running an agency today. AMI works with agency owners by: Leading agency owner peer groups Offering workshops for owners and their leadership teams Offering AE bootcamps Conducting individual agency o...

Dec 16, 201518 min

Episode 9: Understanding Programmatic Buying and Real-Time Bidding, with Jay Friedman.

Jay Friedman is a nationally recognized and accomplished digital media expert, speaker, and author. You will often find him speaking at conferences, writing for lead publications, websites, and books. He recently authored the incredibly well written, information packed 7th edition of “Thirty Days to PAID Digital Media Expertise.” He is, without question, a well-versed expert on digital media and programmatic buying. In 2006, Jay joined Goodway Group to launch the digital division. Now in 2015, G...

Dec 09, 201549 min

Episode 8: Making the Shift to Specialization, with Douglas Burdett.

Douglas Burdett is a B2B marketing agency principle. He is a former artillery officer, and his agency, Artillery, helps agencies get found online, convert website traffic into leads, and nurture leads towards a sale. Douglas authors two marketing blogs, Forward Observer and Fire Support, and he hosts The Marketing Book Podcast. What you’ll learn about in this episode: The importance of niche for creating a market How to run a niche blog that acts as lure for your other services Why buying email ...

Dec 02, 201546 min

Episode 7: Mentoring your best assets, with Mitch Matthews.

Mitch Matthews is a keynote speaker, a success coach, and a bestselling author. He has an amazing podcast titled Dream, Think, Do. Mitch works with leaders from companies such as NASA, Disney, Booking.com, and more. He is passionate about coaching entrepreneurs and leaders to dream bigger, think better, and do more of the stuff they love. What you’ll learn about in this episode: Why mentoring your employees is so important Mentorship 2.0: how to structure your mentor/mentee relationships to draw...

Nov 25, 20151 hr 1 min

Episode 6: Legal protection for today’s agency, with Sharon Toerek.

Sharon Toerek is an intellectual and property law attorney. Her national firm, Toerek Law, works with clients all over the country, devoting time to helping creative professionals protect, enforce and monetize their creative assets. Sharon consults with clients on legal issues surrounding copywriting, content protection, licensing of creative content, trademark and brand protection, and more. She is the former President of the American Ad Federation (AAF) Cleveland and serves on the American Ass...

Nov 18, 201544 min

Episode 5: Stop Getting in Your Own Way of Scaling and Growing, with Drew McLellan.

Drew McLellan is the Top Dog at Agency Management Institute. He has also owned and operated his own agency over the last 20-years. And all through the year, he straddles the fence of working in his agency and working with 250+ small- to mid-size agencies in a variety of ways. AMI works with agency owners by: Leading agency owner peer groups Offering workshops for owners and their leadership teams Offering AE bootcamps Conducting individual agency owner coaching Doing on-site consulting Offering ...

Nov 11, 201518 min

Episode 4: Clarity trumps persuasion, with Stephen Woessner.

Stephen Woessner is CEO of Predictive ROI and the host of the brilliant Onward Nation podcast. He is the author of two bestselling books, The Small Business Owner’s Handbook to Search Engine Optimization and Increase Online Sales Through Viral Social Networking . His digital marketing insights have been featured in SUCCESS, Forbes, Entrepreneur, The Washington Post, Inc. Magazine and more. His agency blends education in very transparent ways for clients. What you’ll learn about in this episode: ...

Nov 04, 201554 min

Episode 3: Increasing your New Business Odds, with Peter Levitan.

Peter Levitan builds successful brands, digital technologies, publishing and advertising environments, and highly effective marketing programs for Fortune 500 companies. He has 30 years of experience running Saatchi & Saatchi Advertising Worldwide, his own Portland Agency, and as the CEO of two Internet start-ups. What you'll learn about in this episode: The major mistakes agencies make in regards to bringing on new business How to create distinction using your website and the reason most ag...

Oct 19, 201540 min

Episode 2: Retooling and reinventing your agency for the future, with Jason Falls.

Jason Falls is one of the most widely read and respected voices in digital marketing and social media industries today. He leads digital strategy for Elasticity and he also shares his no-nonsense ideas regularly on his own website, www.jasonfalls.com. He is the author of some great books, including “No Bullshit Social Media” and “The Rebel’s Guide to Email Marketing.” What you’ll learn about in this episode: Why social cannot be an upsell The benefits of putting your pride aside, admitting you c...

Oct 19, 201544 min

Episode 1: Increasing Client Loyalty, with Scott Monty.

Scott is an international recognized leader in digital communications, digital transformation, social media, and marketing. He is the principal of Scott Monty Strategies where he counsels brands and agencies on strategy, executive communications, influencer management, customer experience, and digital innovations. He has extensive experience in communications and marketing agencies, including a client base of IBM Healthcare and Life Sciences, Coca-Cola, American Airlines, T-Mobile, GE Software, ...

Oct 19, 201545 min
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