In Episode 29 we realize it's our 1-year show anniversary and that we should do a giveaway! Who's in!?!? We also talk about what it takes to be "immune" to Amazon, how some retailers are changing their business model to embrace Amazon, and how AI and predictive technologies are changing stores - specifically grocery.
It's Episode 28 and we get 45 minutes with Doug Stephens - Retail futurist, book author, and Founder of Retail Prophet. We talk about Walmart's path to retail domination through acquisitions, Amazon Prime Day success and how they are redefining retail, ever-changing customer expectations in stores, one amazing in-store experience that everyone should try, and why some retailers are hesitant to adopt technologies.
In this episode, Paul Raffin joins José to talk about how technology is causing retailers to make changes to their businesses not only for growth but to make their customers happy. Did you know we will be at Shop.org in LA this September 25-27? We will be recording live! Come see us. If you haven't yet registered, be sure to use code 'BRICK10' to get 10% off your registration.
It's episode 26 and Todd & José talk about how being smarter about space will be an even more important activity for retailers as stores are closed and shrunk. The viability and need for data is questioned and we respond. We also travel to Shanghai (not really) to discover a new type of grocery store.
Walmart is on a warpath to beat Amazon, but it's true... Amazon is now twice their market cap. We circle back on IoT to see how mainstream it's becoming. Retail analyst Kenny Yeo was on CNBC with three key tech focus areas for retailers to focus on - we talk about each of them.
Between mud covered jeans and Amazon Dash for underwear, we are pretty confident that retailers are losing it. Coach is shrinking to grow (this was recorded right before the recent acquisition). Amazon Echo can now judge your fashion. Like what you hear? Subscribe and review on iTunes, Google Play, or Stitcher!
Wal-Mart is paying for store traffic, Bed Bath & Beyond has some work to do on omnichannel and store assortments, and Jeff Bezos shares his Amazon secrets. Like what you hear? Subscribe and review on iTunes, Google Play, or Stitcher!
There's a changing of the guards in retail and we are now seeing the effects. Fast Fashion is making some changes and Forever 21 is seeing RED.
In this episode, José interviews Soon Yu, former Global VP Innovation at VF Corp and book author. We learn about his background in retail building and innovating brands for 20 years. Soon's new book is called The Iconic Advantage - more info can be found at www.soonyu.com.
According to a new survey, 83% of shoppers think they are smarter than store associates. Wal-Mart is creating a start-up incubator. Malls are way oversaturated. There's a solution.
Generation Z seems to really love stores and we explore a bit why (especially compared to Millenials). High-end department stores are making some last ditch efforts to recover the steadily dropping number of in-store shoppers. TJX is continuing their success in the off-price world, launching a new set of 'home market' stores.
Dr. William D’Arienzo is the founder and CEO of WDA Brand Marketing. We get a few minutes with him to talk luxury and fashion brands, retail problems in 2017, consumer expectations, and his new book "Brand Management Strategies - Luxury and Mass Markets".
We were at NRF 2017 and have some thoughts. Good thoughts and bad thoughts. And our feet hurt. Holiday spending is up and higher than predicted. E-commerce seemed to do better than in-store. We explore why. It's only a few weeks into 2017 and major brand retailers are closing stores. The sky isn't falling and there's a silver lining to all of this.
Mid November to mid December was huge for retail - we talk about why and what that means going into next year. Amazon once again dominates the year, but it's not about online. It's the end of 2016! We cover the top retail tech trends of the year.
We recap Black Friday (and Cyber Monday) numbers and it was a close race. Maybe we weren't exactly right that Black Friday doesn't matter. GAP CEO talked in WSJ about the design driven early years and how the company is embracing analytics now. Starbucks CEO Howard Shultz relinquishes his title.
Black Friday really doesn't matter anymore and we explain our reason why. Millennials have shown they will pay extra for faster shipping and immediate gratification. Alibaba sets a doozy of a record on Singles Day. Yes, we just used the word "doozy".
This episode is an interview with Bridget Johns, Head of Marketing and Customer Experience at RetailNext. We spoke with Bridget about how IoT is being used in Smart Stores, some of the changes we have seen over the years across all types of retailers, and how in-store performance is being impacted by the adoption of IoT technologies. Don't forget to subscribe on iTunes, Google Play Music, or Stitcher! If you enjoy this podcast, please leave us a review on iTunes. Helps a ton!
Instagram is working with a handful of retailers to bring back a version of the "buy button". Staples is releasing a smarter version of the Easy Button with IBM Watson technology. Brands are jumping on the opportunity to build chatbots and various types of digital assistants on Facebook messenger and other apps.
Adidas and Under Armour play leapfrog in an effort to hold onto the #2 position behind Nike. Adidas has awoken from its slumber. Amazon's next conquest seems to be clothing (fashion) and grocery. Which will they succeed with? We have our thoughts. Let's play psychologist and dive into the mind of a consumer. What is it about stores that makes them want to buy?
Everyone has an opinion about upcoming holiday retail sales - will they go up or down? Does the Election impact anything? Department stores are having a rough time this year. We talk about why this might be happening. VR has seen all the hype lately in gaming, but is it the same in retail? It seems that AR (augmented reality) is the winner. José also talks about some of the takeaways from his time this week at the "NYU Expanding Horizons" retail conference.
We dig into why Amazon Prime customers are worth a staggering amount of money to them, how Crate & Barrel is bringing online shopping habits to their stores, and why search is getting smarter and better thanks to AI.
Brands that have been around for a while inevitably need to reinvent themselves we explore how and why. Shipping costs are going up near the holidays so what does this mean for consumers and retailers? Luxury brands are starting to adjust how they attract new customers.
Internet of Things devices are becoming useful for retailers, Nike has something in store for us on Cyber Monday, and Nordstrom grows three heads.
Retailers are getting into using 3D printing for all sorts of things, Amazon opening more and more pop-up stores in malls, and why wearables are actually useful for work.
There's a new app that brings crowdsourcing to grocery shopping, Google now helps you shop the look from your favorite fashion bloggers, and Tommy Hilfiger is sending styles from the runway straight to you.
J.Crew revealing growth plans and an unexpected relationship with Nordstrom, Walmart cutting accountants and putting them on store floors, and robots take over at Lowes.
Retailers aren't texting very much, how Wayfair is testing VR, if Amazon is going to sell cars, and how store closings can save earnings reports.
It's episode 2 and we talk about what is possibly dragging down Gap and Banana Republic. Analytics are being used to keep grocery food from rotting and making us all sick. Apple bans the word "store" in a company-wide memo. IKEA goes upscale!
In our first episode we talk about some of the expected shopper behavior during back to school shopping this year, Walmart eating up Jet.com and why it may not help them after all, Target stocking Harry's razors starting this month and why that's perhaps better for Harry's than Target, and the not-so-subtle Russian flags under the jackets of Team USA at the Rio Olympics opening ceremonies. Recorded on 8/12/2016
