What You Need To Know About The Next Experience with Brad Tilton

Break Point

Jul 13, 2022•32 min•Ep. 56

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Episode description

It's 2022 and our UI/UX landscape continues to evolve and you've got questions like when to turn on our new UI or when it's best to use UI Builder vs Service Portal. Our guest today is here to help answer questions like this.

Topics

00:00 Welcome/Introduction
02:39 Considerations before activating Next Experience
07:04 Agent Workspace and Configurable Workspace
10:41 Using UI Macros & UI Pages
12:36 UI Builder product strategy
14:41 When to use UI Builder vs Service Portal
20:45 Next Experience roadmap
25:04 Where to learn about Next Experience
29:08 Brad's contact info
30:10 Outro

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