High status vs. low status customers

• What (and when) is a SaaS "feature complete"?
• How do we sell and negotiate mid-market contracts?
• How to please customers (and which ones are worth pleasing)?

...And other tricky questions we're thinking about this week.

Connect with Brian and Jordan:

• Brian's company, Clarityflow 
• Jordan's company, Rally 
• Brian on Twitter: @casjam 
• Jordan on Twitter: @jordangal