BB159: Exceptional Customer Service with Sam Wilkinson of Liberty Supply
Episode description
In this episode of Blacktop Banter, Marvin interviews Sam Wilkinson from Liberty Supply, a company that provides spray tips, tools, and supplies for the asphalt industry. They discuss how Sam and his brother Mike took over the business, their customer base, and their focus on providing quality products and excellent customer service. They also touch on the challenges of shipping and packaging orders, the importance of word-of-mouth marketing, and their future plans for the business.
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The Blacktop Banter podcast discusses Asphalt Sealcoating, Hot-Rubberized Crack Sealing, Patching, Base Information, Recycled Asphalt Millings, Hot-Mix Asphalt, Line Striping, and Paving for residential and commercial customers. We also discuss how to stay motivated as an entrepreneur and how to deal with the challenges of owning your own asphalt maintenance business.
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