On this week’s episode of 𝔹𝕚𝕫 𝕋𝕚𝕡𝕤 𝕗𝕠𝕣 𝔹𝔽𝔽𝕤 we debunk a popular myth - that summer is a time when things can’t move ahead as everyone seems to be on vacation. Instead we shared: 【1】How you can use the downtime wisely 【2】The benefits to you as a business owner of rest 【3】The importance of staying productive when the pressure is off Download Roseanne and Shannon's top 6 tips for optimizing productivity here, https://view.flodesk.com/pages/60eb01b315524d47250d7d38...
Jul 14, 2021•12 min•Season 1Ep. 34
Biz Tips for BFFs is back and today we shared some insight into why entrepreneurs often don’t reach their goals and some simple steps you can take to correct that. We covered: 【1】Reasons why businesses don’t reach their goals 【2】What is a SMART goal 【3】How you can start to achieve the goals you set
Jul 07, 2021•21 min•Season 1Ep. 33
We are back with a special episode on Biz Tips for BFFs celebrating 1 year since we officially launched Brilliantly Forward. Just like the Friends Reunion we shared 【1】Some favorite moments behind the scenes, 【2】Our greatest lesson learned to date 【3】And what we hope the next year will bring. Tune in and bring your party hat!!! Join our waitlist and be the first to hear about new offerings. https://view.flodesk.com/pages/60bb795e7308c6494e0a068a...
Jun 27, 2021•17 min•Season 1Ep. 32
This week on Biz Tips for BFFs we switched things up a bit and gave you a tour of one of our favorite tools - Google Calendar! You see because if your time isn’t organized, it makes it hard to slay the goals in your business. We covered: ⚡️why scheduling can help reduce overwhelm in your business ⚡how we use Google Calendar to manage our professional and personal lives ⚡️a quick demo so you can see what we mean! Brilliantly Forward can help you achieve your business goals email us at info@brilli...
Jun 03, 2021•10 min•Season 1Ep. 31
This week on Biz Tips for BFFs we talked about how you can use the financial data in your business to understand your business and help make decisions. Because numbers can tell you so much about not just your business’ past performance, but trends that you need to consider. We covered: ⚡️what is financial data ⚡what it tells you about your business ⚡️how to use the data to solve problems Interested in finding out how you can use the financial data to grow your business? Book a 30 minute chat wit...
May 26, 2021•21 min•Season 1Ep. 30
This week on Biz Tips for BFFs we talked about how understanding customer data is key to ensuring they are having a good customer experience.. Because remember a good customer experience drives loyal customers who buy more, buy more often and spend more when they do. We covered: ⚡️how to use data to your advantage ⚡️what is customer data ⚡️how to solve problems using customer data. Want to start to use customer data in your business? Book a complimentary 30 minute chat by emailing us at info@bri...
May 19, 2021•15 min•Season 1Ep. 29
We make important decisions everyday in our business. Many of those decisions are made based on our gut. The gut does a pretty good job guiding us but what if there was a different way? What if you used data, the guesswork in decision making is eliminated. And this reduces your overwhelm and makes you powerful in your business. We covered how data: ⚡️can inform your decision making ⚡️can help predict future behaviour as well as tell you about the past ⚡️does not lie! Are you ready to be the deci...
May 11, 2021•18 min•Season 1Ep. 28
Let’s talk data! Big Data, Small Data.. Just Data Many entrepreneurs will tell us that their best decision making tool is their gut. And it often will be right. But using data in your business can inform the gut with facts - you see combining art and science! We covered: ⚡️what is data in your business ⚡️why this isn’t just for large companies ⚡️and how to get started in your business Are you ready to get started to use data to grow your business? Reach out to us and we can help you get started....
May 04, 2021•18 min•Season 1Ep. 27
This week on Biz Tips for BFFs talked about feelings. Yes we said it feelings but truly it’s the emotions customers feel when they buy from you and how important this is to your business. We covered: ⚡️what types of emotions your experience creates for your customers ⚡️how to anticipate the emotions customers have in your business ⚡️and how to create a plan to create positive emotions in your business Because those positive emotions translate into loyal customers that buy from you again and agai...
Apr 28, 2021•20 min•Season 1Ep. 26
Every human is as unique as the buying decision they make. Ever watch a customer study a product with intensity only to put it back on the shelf and walk away. Then come back a few hours later and buy it. Where another picks it up and takes it right to the till? This occurs because we each have a buying decision preference. Here are the 4 groups. ⚡️ Quick and easy ⚡️ The popular decision ⚡️ Need other opinions ⚡️ Additional information required. Have you thought about what type of buyer your ide...
Apr 21, 2021•18 min•Season 1Ep. 25
This week on Biz Tips for BFFs we are digging deep into customer journeys. Yep it’s every step a customer takes and when you stop and think about it, it’s always easier to make it exactly what your customers want. Might sound complicated but it really is not tough at all. Takes a bit of time, creativity and a desire to jump into your customers shoes. We covered: ⚡️exactly what is included in a customer journey ⚡️how can you understand the pain points ⚡️what can you do next to get rid of the pain...
Apr 13, 2021•21 min•Season 1Ep. 24
It might be an understatement to say we are obsessed with helping businesses create extraordinary customer experiences. What percentage of customers do you think have made impulse purchases after receiving a more personalized experience? What percentage of customers are willing to pay more for a great customer experience? You would think companies would invest, time, sweat and very little capital to make experiences extraordinary. Truth is most don’t. Want to jump start your business's experienc...
Apr 07, 2021•22 min•Season 1Ep. 23
It’s so important to spend time on the interview process as this is when you build your most valuable resource - people! And the interview is key to getting who you need. Reality is that Google can tell you all kinds of details about interviewing. But hey the candidates can look up all the same details. And you don’t just want the canned answers because that won’t help you know if they are the employee for you. So come and listen to this week's Biz Tips for BFFs for more tips on how you can make...
Mar 31, 2021•22 min•Season 1Ep. 22
Does it stress you out to think about creating a job description? You know you need to expand and bring on more employees but this can be a daunting task. But it doesn’t have to be. We’ve created 5 steps to creating a great job description that is geared for the busy entrepreneur. Listen to this week's episode of Biz Tips for BFFs where we give you all the details! Visit us at Brilliantlyforward.com for additional business tips.
Mar 23, 2021•27 min•Season 1Ep. 21
Hiring people can be overwhelming. How can you be sure that it is time to expand your team? Are you seeing any of these problems in your business? Working excessive hours trying to keep up with everything Falling behind and can’t keep up with customer demand Feeling like you are always working in the moment and never able to get ahead. Have a strategy that needs expertise to move it forward. . Well in this week's episode of Biz Tips for BFFs we share with you the Real Truth About Hiring People. ...
Mar 17, 2021•26 min•Season 1Ep. 20
Did you know that people who are inspired by others are proven to be more innovative when problem solving and achieve goals more frequently. It is true. Over the years we have been fortunate enough to meet some amazing people along the way that helped shape us and inspire us to be who we are today. . And that has helped us not only in our corporate careers but to have the courage to try something new - like starting Brillinalty Forward. . In this week's episode of Biz Tips for BFFs we share with...
Mar 10, 2021•25 min•Season 1Ep. 19
PSA: Warning it takes a brave entrepreneur to listen to this podcast. Are payments causing you grief? Do you need to reduce expenses? This can be a tough subject especially if you are starting to feel the pinch. But don’t despair. We’ve got your back. If you need to look at what costs you can cut out you need a way to identify these. Because when you use a process to analyze each expense based on the impact to the business you can make the best decisions for the business. In this week’s Biz Tips...
Mar 03, 2021•23 min•Season 1Ep. 18
Have you ever had a problem in your business that you could solve two different ways? And each solution required a different investment. So how do you choose which way to go? Well in this week’s Biz Tips for BFFs we get into the details of ROI - Return on Investment. ROI can be a very handy tool to compare the solutions and choose the one that has the greatest return for your business. Have a listen so you are ready to evaluate your next big investment! Don’t worry about taking notes, we have pr...
Feb 24, 2021•14 min•Season 1Ep. 17
Every entrepreneur knows that profit is the life line of their business. This doesn’t mean your business is always making a profit. However it’s what we are all striving for every month. As your business can not accomplish all the great things you want if cost exceeds revenue. But can you just sell more? Well you definitely have to grow revenue to create profit, however just selling might not be enough. What you are selling is key to optimizing your profit. Are all your products/services created...
Feb 18, 2021•16 min•Season 1Ep. 16
Risky Business….no it’s not just a movie. Every business has risks..some are greater than others depending on the nature of your business. For example online only businesses have a much higher cyber security risk as their entire business depends on keeping their customers’ data safe and protecting their assets from being hacked. But a bricks and mortar business may have personal liability risk if they do not have a safe place for customers to visit the business. Assessing these types of risks is...
Feb 10, 2021•22 min•Season 1Ep. 15
So what does strategy really mean? Well business strategy is that roadmap of how you are going to get to the vision you have for your business. And the important thing is it helps define how you are going to be competitive. Because although having goals are important, you need to be strategic in what you are doing so that your goals will contribute to getting to the level you want to achieve. This may mean making some trade offs and decisions about what you are going to focus on. But once you ar...
Feb 04, 2021•21 min•Season 1Ep. 14
It's true we can't (and don't want to) all be accountants. But you can't ignore the numbers. Being in business means making money and hey you gotta know what that "money" is. And that means knowing things like what is gross margin and how can you measure if you are truly profitable or not. For more tips visit our website https://brilliantlyforward.com/
Jan 28, 2021•12 min•Season 1Ep. 13
Have you ever been anxious knowing that you have to make a decision on what software you are going to choose to support your customer relations? You toss an turn worried about the problems the wrong decision could cause. But there are so many factors to consider and you just don’t know where to start. Well that’s exactly where you do start. You need to consider first what you need and then how solutions can fill that need. And then have a framework to make a decision. Sounds simple but it often ...
Jan 28, 2021•12 min•Season 1Ep. 12
Because every entrepreneur has to make sure your business is just as fit as you are . Therefore what does a Fit Biz look like? A Fit Biz has the skills and processes to meet the challenges that day to day entrepreneur life throws at us. Hence the everyday tasks are easier allowing you to work on that thing you love to do. In this episode we discuss ways to ensure your business is as fit as it can be. Which reduces those feeling of frustration and anxiety allowing you the business owner to love w...
Jan 28, 2021•14 min•Season 1Ep. 11
This week on our Biz Tips for BFFs we are sharing what some of our favorite holiday traditions are..because Christmas can be the most magical time. Visit our website for more tools and tips https://brilliantlyforward.com/
Jan 28, 2021•16 min•Season 1Ep. 10
Reflection - it’s always fun to do that and see what you’ve accomplished along the way. Well in the six months since we launched Brilliantly Forward we have learned a lot, failed a little and accomplished more than we set out to do. And even had some fun along the way. For more details and tips visit our website https://brilliantlyforward.com/
Jan 28, 2021•20 min•Season 1Ep. 9
Entrepreneurs are experts in their craft however it takes many skills to run a successful business. We talk about the foundation of skills entrepreneurs need to know. Find more tips on our website https://brilliantlyforward.com/
Jan 28, 2021•13 min•Season 1Ep. 8
The concept of a Beta or test is relatively new to many businesses. This episode talks about the advantages of using a Beta to test ideas and gather customers feedback. For more tips visit our website https://brilliantlyforward.com/
Jan 28, 2021•14 min•Season 1Ep. 7
In today’s ever changing world the ability to learn quickly separates successful business owners from less than successful ones. In this episode we share the steps from our Brilliant Method to learning. https://brilliantlyforward.com/
Jan 28, 2021•11 min•Season 1Ep. 6
There are so many software choices how can you possibly know the best one for your business. We will give you a few tips that can make the process easier. Find more tips on our website https://brilliantlyforward.com/
Jan 28, 2021•14 min•Season 1Ep. 5