Ep 14: The Evolution of Ticketing: Blockchain Technology, Demographic Dynamics & Fan Engagement
Oct 31, 2023•37 min
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Episode description
Curious about how the ticketing industry weathered the COVID-19 storm? In this episode join the Acquired.com team and Samuel Boyden, Head of Ticketing at England Netball, as we explore how the ticketing world has evolved over recent years. We explore the impact of COVID-19 on sports venues and their ticket sale process, changes in how fans are engaging with live sports, and the correlation between fan demographics and payment methods.
In the latest episode we also dive into the captivating world of blockchain technology and its potential to revolutionise how we purchase tickets. Plus, uncover the crucial role of a seamless and flexible payment journey in elevating customer satisfaction.
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