Using Reviews to Unlock Your Competitive Advantage
Sep 16, 2021•34 min•Season 1Ep. 38
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Episode description
Jeff Toister is an author, consultant and trainer who helps companies develop customer focused cultures. In this conversation he shares ways that business owners can glean insights and learnings from their online reviews, as well as best practices for responding and engaging with reviews. Discover the true impact of critical reviews on your online reputation, and how to play an active role in the conversation.
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