As supply chain issues continue, it can be difficult to find the audio and video solutions you need in stock. One company, however, has managed to dodge many of these inventory challenges. Shelby Skrhak speaks with Phil Swift , director of Business Development at Adesso , about: - The history of Adesso - Hybrid workforce equipment needs - How Adesso is able to go to market so quickly Email Margaret Canty or Phil Swift for more information. To join the discussion, follow us on Twitter @IngramTech...
Apr 08, 2022•27 min
Customer experience optimization is one of the fastest-growing segments in the channel. What’s the catalyst for this growth and how can partners capitalize on it? Shelby Skrhak speaks with Aaron Moroson, Head of WW Distribution at Zendesk, and Don Scott , Director of the Emerging Business Group at Ingram Micro, about: A shift in focus for Zendesk What customer experience entails Zendesk’s customer experience products Contact the Emerging Business Group or visit Zendesk for more information. To j...
Apr 06, 2022•14 min
Oftentimes, companies on the last mile of their overall cloud journey encounter some resistance from cloud-stubborn legacy applications. Skytap makes that migration process easier. Shelby Skrhak speaks with Jon Schrader , SVP of Sales and Customer Success at Skytap , about: - The company mission of Skytap - Why customers want to migrate legacy systems - Challenges that exist - How Skytap makes the process easier Contact IBM Cloud Sales Mailbox or visit Skytap for more information. To join the di...
Mar 30, 2022•24 min
IoT powers a range of applications—from simple sensors that monitor temperature in a production environment to camera vision that requires a complex edge AI component. Lenovo and Ingram Micro are partnering to bring comprehensive IoT solutions to the market. Shelby Skrhak speaks with Dwain Lunau , Sr. Channel Development Manager at Ingram Micro , and Alex Hauk , Channel Manager for IoT and OEM Solutions at Lenovo , about: - The IoT landscape - Levels of IoT solutions - How Ingram Micro partners ...
Mar 29, 2022•22 min
To continue our series on the intersection of IoT and leading industries, we’re looking at the interplay between IoT data and ESG solutions. Shelby Skrhak speaks with a panel of experts on IoT’s use in ESG. George Lu , Associate Director of ESG Technical Analyses, reporting and strategy at ADEC Innovations , and John Marler , Director of Global ESG, and Mrinalini Lakshminarayanan , Global Executive Director for Emerging Technologies, both with Ingram Micro , talk about: The definition of ESG How...
Mar 25, 2022•24 min
The whole world seems to be operating on a consumption model right now. The consumer is making more and more demands on businesses to only pay for what they’re using—a perfectly reasonable request. Have you ever wondered how a consumption based technology sales model could benefit your business? What are the pros and cons? What do you need to know before diving in? Shelby Skrhak talks with Ingram’s Dan Mandy & Melanie Delvalle about: - Why cash flow is king - Why a consumption based technolo...
Mar 23, 2022•18 min
Since the introduction of HPE Alletra storage solutions, managing on-premise solutions with a cloud approach has never been easier. Shelby Skrhak speaks with Tyler Clark , partner business manager at HPE , and Jon Busshart , senior solution center engineer at Ingram Micro , about: How HPE helps businesses drive digital transformation Challenges that partners face Solutions from HPE for storage and backup challenges Learn more about HPE Alletra , Data Services Cloud Console , and HPE Backup and R...
Mar 21, 2022•18 min
Customer experience (CX) is integral to meeting your customers’ needs, overcoming adoption barriers, and ultimately, boosting your bottom line. Are you looking to level up this aspect of your business? Rita Richa talks with Chris Blackwell , senior partner success manager, and Evan Main , partner success manager, both with Ingram Micro , about: - The real meaning of CX and lifecycle management - How to transform the realm of CX in this industry - How Ingram Micro and Cisco help partners with the...
Mar 16, 2022•25 min
Pre-pandemic, 5% of the population was working remotely. During the pandemic, that number was up over 50%. Today, 85% of businesses plan to keep the workforce remote or create a modern hybrid workforce. Logitech offers products, programs, and promotions to help people get set up and connected in this work-from-anywhere world. In a special As the Gears Turn edition, Devaughn Bittle and Patrick Cash speak with Marty Battaglia , head of SMB channel and video collaboration at Logitech , about: - Whe...
Mar 11, 2022•23 min
To succeed, MSPs must stay ahead of constant changes in an evolving channel landscape. Part of that challenge is attracting and retaining technical talent to address customer needs—and that’s where Collabrance can help. Shelby Skrhak talks with Hannah O’Donnell , director of sales at Collabrance , and Melanie DelValle , director of customer finance at Ingram Micro , about: - How Collabrance helps MSPs - How to know when it’s time to outsource - How Ingram Micro provides support to MSPs - Sales s...
Feb 28, 2022•19 min
In a special As the Gears Turn edition, we’re getting an insider’s perspective on the benefits of being a member of the SMB Alliance. Devaughn Bittle and Patrick Cash talk with Peter Fidler , president of WCA Technologies , about: - The early days of WCA Technologies - The advantages of accessing vendors through Ingram Micro - The value of being a member of the SMB Alliance To join the discussion, follow us on Twitter @IngramTechSol #B2BTechTalk Listen to this episode and more like it by subscri...
Feb 25, 2022•33 min
To continue our series about the intersection of IoT and leading industries, we’re looking at extended reality (XR), and how it’s helping businesses improve their training programs. Shelby Skrhak speaks with Thomas Pratt, president at Crane Morley , and Mrinalini Lakshminarayanan , global executive director for emerging technologies at Ingram Micro , about: - The differences between virtual, augmented, and mixed reality - The factors behind the increased usage of XR - How XR is helping businesse...
Feb 22, 2022•27 min
To kick off season two of As the Gears Turn, we’re covering everything you ever wanted to know about Microsoft Surface. Devaughn Bittle and Patrick Cash talk with Connor Douglass , product marketing manager at Microsoft, about: - Why the Surface was created - The benefits of the partner program - How Autopilot works in the Microsoft environment - Microsoft’s focus for H2 Demand generation: Digital Marketing Content (microsoft.com) Training: ExpertZone (microsoft.com) (take 2 missions to earn $20...
Feb 21, 2022•40 min
Hybrid work has presented a continuous challenge for many IT professionals. How do you offer employees the flexibility necessary to securely work from wherever they want? The answer lies in cloud desktops. Shelby Skrhak speaks with Robert Green , President and CTO of Dizzion , about: - Why Desktop-as-a-Service (DaaS) is important - Having hybrid work conversations before the pandemic - What sets Dizzion apart from the competition Email the IBM Cloud sales team for more information To join the di...
Feb 15, 2022•28 min•Ep. 1
There’s a stronger demand than ever for guidance through the post-sales interaction. Customer experience as a service (CXaaS) can help you build a CX business quicker and stronger than ever before. Rita Richa speaks with Chris Heinrich , senior technology consultant, and Clay Carpenter , solution sales executive, both with Ingram Micro, about: - Why CX is more relevant today - What sets the program apart - Solving adoption barriers - The four areas improved by the lifecycle methodology Email Chr...
Feb 14, 2022•19 min•Ep. 1
In our modern work environment, employees can access information from anywhere. Though that is opening up new opportunities for the way we work, it’s also opening up new avenues for bad actors to exploit. Taking a zero trust approach is the most effective way to safeguard our businesses in this hybrid world. Shelby Skrhak speaks with Jerry Diedrichs, cybersecurity consultant with the cybersecurity tech force, and Donald Scott, director of the emerging business group, both with Ingram Micro, abou...
Feb 11, 2022•23 min•Ep. 1
IBM may not be the first name that pops into your head when the topic of security comes up, but they are actually one of the largest security vendors in the world. In this episode, we’re talking about the value that IBM Security can bring to MSSPs and their GTM models. Shelby Skrhak speaks with Bill Wallace, security division build and service program manager at IBM, about: - What MSSPs should look for in a security framework - IBM Security’s zero-trust detection program - Trends for 2022 For mo...
Feb 09, 2022•14 min•Ep. 1
Has your organization taken the Frankenstein approach to networking where one manufacturer tackles the APs, another does the switching and another handles the firewall—and you just hope it all comes alive in the end? Cisco Meraki offers a different approach by selling a unified experience that is easy to use and perfect for the needs of SMBs. In a special As the Gears Turn edition, Devaughn Bittle and Patrick Cash speak with Jon Paddock, distribution account manager at Cisco Meraki, about: - Int...
Feb 08, 2022•21 min•Ep. 1
More human and non-human identities are accessing company networks over hybrid and multi-cloud environments, increasing the need for machine identity management at the enterprise level. AppViewX offers a next-gen platform that addresses that need. Shelby Skrhak speaks with Ali Alwan, regional director at AppViewX, about: - What machine identity management is - The current status of machine identity management in tech departments - How AppViewX’s machine identity platform works Email Joseph Cusim...
Feb 01, 2022•25 min•Ep. 1
According to a recent study commissioned by Microsoft, 73% of workers want more flexible remote options. But according to that same study, 67% want more in-person collaboration. Welcome to the hybrid work paradox. Windows 11 has been designed to meet this modern world of hybrid work. Shelby Skrhak speaks with Mitch Doctor, US commercial master trainer at Microsoft, about: - 5 reasons Windows 11 is perfectly suited for hybrid work - How Office 2021 is modernized for your business - The new modern...
Jan 31, 2022•26 min•Ep. 1
5G is poised to revolutionize what’s possible for businesses—and real, tangible, and transformative impact is right around the corner. Shelby Skrhak speaks with Matt Montgomery, managing director for the Verizon Business Group - Channel, and Frank Garcia, client partner connected solutions, both with Verizon, about: - What’s going on with 5G now - How the Verizon 5G Ultra Wideband network is different - What it means for speed, reliability, and capacity - How 5G can improve the employee experien...
Jan 27, 2022•26 min•Ep. 1
Having trouble choosing which cloud to use for specific workloads? Akasia Cloud provides an infrastructure metering solution that can help. Shelby Skrhak talks with Garima Thockchom, founder of Akasia Cloud, about: - Filling the void of metering solutions for cloud environments - Strengths of each major cloud provider - The benefits of VMware on IBM Cloud Sign up for free cloud assessments using Akasia. Sign up for the Lenovo Booster program today. For more information, email Ron Corley or Alyss...
Jan 26, 2022•25 min•Ep. 1
In 2017, Microsoft published a blog that predicted that by the year 2020, half of the world’s workforce would be mobile and remotely deployed. How’s that for a prediction? And while that number is far more than half, companies are still looking for ways to keep their remote workforces engaged, secure, and feeling valued and appreciated. One of the best ways to do that is with premium devices. It also doesn’t hurt if those premium devices keep them more secure. On this episode of B2B Tech Talk, S...
Jan 21, 2022•24 min
We’re kicking off a new series about the intersection of IoT and leading industries. To start the series, we’re looking at healthcare, and how IoT is helping doctors deliver world-class treatment while keeping healthcare workers and patients safe during the COVID 19 pandemic. Shelby Skrhak speaks with two guests from Pixel Health, Dr. Neil Kudler, chief medical officer, and Mike Machulsky, executive vice president of strategic partnerships, as well as Mrinalini Lakshminarayanan, global executive...
Jan 21, 2022•34 min•Ep. 1
The right headset can make or break your contact center. And with at-home and hybrid work more prevalent than in the past, contact center agents need a good headset now more than ever. Shelby Skrhak speaks with Vern Fernandez, senior manager of contact center excellence at Jabra, about: - The contact center challenges of yesterday versus today - How a great headset solves at-home or hybrid work challenges - The data that Jabra headsets collect Email the Ingram Micro Jabra team or visit Jabra’s c...
Jan 20, 2022•21 min•Ep. 1
When you think of NETGEAR, you probably think of switches and routers, right? And you’d be correct in your assumptions that NETGEAR is really good at those things. In fact, they’re entering their 26th year in business, and have made a name for themselves. Which is why it may surprise you that one of the most monumental feats of modern ProAV engineering has NETGEAR at the very center. On this episode of B2B Tech Talk, Shelby Skrhak chats with John Henkel, product marketing manager at NETGEAR, all...
Jan 18, 2022•17 min
Supply chain challenges are expected to persist for the foreseeable future. In the meantime, how are Honeywell and Ingram Micro working together to minimize the impact and create selling opportunities for partners?. Shelby Skrhak speaks with Jeff Yelton, vice president of technology solutions and specialty technologies at Ingram Micro, and Andrew D’Amelio, vice president and general manager, U.S. and Canada, at Honeywell, about: - How the supply chain is causing headaches for partners - How Ingr...
Jan 13, 2022•27 min
The uninterruptible power service (UPS) market has gone through many iterations over the years. How will it continue to evolve in 2022 and what opportunities should partners be looking out for? Shelby Skrhak speaks with Gordon Lord, senior director of IT distribution and channel strategy at Schneider Electric, about: - How the market has evolved - What Schneider Electric will be focusing on in 2022 - The Ingram Micro/Schneider Electric partnership For more information, contact your Ingram Micro ...
Jan 11, 2022•24 min
In this special As the Gears Turn edition, Devaughn Bittle and Patrick Cash look back at what happened in the SMB Alliance in 2021 and look ahead at what’s to come in 2022. To do that, they speak with Kellie Fox, senior business development executive, Kelly Sander, SMB sales director, and Darren Gottesmann, SMB executive sales director, all with Ingram Micro, about: - The history of the SMB Alliance - The events of 2021 - What’s coming in 2022 - Important information to keep in mind about the SM...
Jan 07, 2022•34 min
Nearly everything related to IT requires power to run, which is why it’s critical that your gear is protected and backed up to limit downtime and keep your business on track. In a special As the Gears Turn edition, Devaughn Bittle and Patrick Cash talk with Thomas See, senior channel sales manager at CyberPower, about: - How CyberPower is different from other companies in the UPS market - Things people might not know about the company and its products - Monitoring capabilities of CyberPower prod...
Jan 07, 2022•17 min
