188: Block & Tackle
In this episode of As the Drum Turns, Jeff & Lora discuss why even the best teams have to focus on blocking & tackling to be successful.
Oct 06, 2023•14 min
As the Drum Turns
How a backyard dream turned into a ready-mix business. Each week, join Jeff Hollingshead, CEO of SRM Concrete, as he shares stories of values, hard work, and SRM's commitment to service.
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Episodes
187: Keeping Customers
In this episode of As the Drum Turns, Jeff & Lora cover some questions from the field and what it takes to keep our customers coming back in an increasingly competitive marketplace.
Sep 29, 2023•13 min
186: Reset Button
In this episode of As the Drum Turns, Jeff & Lora cover the final Family Day of the year, the new Ocala Block plant, and the impact that 'pushing the reset button' can have.
Sep 22, 2023•11 min
185: Evolution vs. Revolution
In this episode of As the Drum Turns, Jeff & Lora discuss the HMC expansion, earning a promotion, and the difference between companies that seek evolution and those that seek revolution.
Sep 15, 2023•14 min
184: Tools You Need
In this episode of As the Drum Turns , Jeff & Lora share stories from Suburban Materials, recap the TN Customer Appreciation Golf Tournament, and answer several listener-submitted questions.
Sep 08, 2023•22 min
183: Flywheel
In this episode of As the Drum Turns, Jeff & Lora talk about the start of football season, Hurricane Idalia, and how a flywheel relates to maintaining a best-in-class culture.
Sep 01, 2023•13 min
182: A Company's Soul
In this episode of As the Drum Turns, Jeff & Lora recap Kentucky Kingdom, explain a new timeclock procedure, and discuss what it means for a company to have a soul, and how we can fight to keep ours.
Aug 25, 2023•15 min
181: Rowing the Boat in the Same Direction
In this episode of As the Drum Turns, Jeff & Lora discuss an Ohio acquisition, a benefits update, and the importance of working as a unit by rowing the boat in the same direction.
Aug 18, 2023•15 min
180: Be Your Best Self
In this episode of As the Drum Turns, Jeff & Lora discuss the shortcomings and slow-goings of striving to be the best version of ourselves every day.
Aug 11, 2023•16 min
179: Creating a Customer Experience
In this episode of As the Drum Turns, Jeff & Lora dive into the customer service case study of Chick-fil-A, how they turn a chicken sandwich into an experience, and how we can do the same with concrete.
Aug 04, 2023•15 min
178: Clear Vision
In this episode of As the Drum Turns, Jeff & Lora are joined by a special guest to discuss Elitch Gardens, uniform ordering, and how a clear vision of what we want to accomplish will drive for decades to come.
Jul 28, 2023•13 min
177: Perspective Shift
In this episode of As the Drum Turns, Jeff & Lora discuss the uniform roll-out, the Area Fleet Manager meeting, and a couple of noteworthy reviews. Then Jeff offers some perspective on the success of SRM Concrete and where we go from here.
Jul 21, 2023•17 min
176: What Do We Believe
In this episode of As the Drum Turns, Jeff & Lora discuss making decisions with conviction, how to handle being told "no", and the power of knowing what we believe.
Jul 14, 2023•12 min
175: Blind Leading The Blind
In this episode of As the Drum Turns, Jeff & Lora discuss the annual Fourth of July Picnic, a recent acquisition, and the big-picture vision required to lead an organization, a region, or even a small team.
Jul 07, 2023•11 min
174: Reserved Parking
In this episode of As the Drum Turns, Jeff & Lora talk about Detroit baseball, the upcoming Fourth of July Party, and how reserved parking signs and titles can create a me-centric culture.
Jun 30, 2023•18 min
173: Chief Doers
In this episode of As the Drum Turns, Jeff & Lora recap a busy week with our Northeast Family Day and a Houston-area acquisition. Then, Jeff speaks about confrontation best-practices and the difference between "chief checkers" and "chief doers"
Jun 23, 2023•12 min
172: Father's Day with Mike Hollingshead
In this episode of As the Drum Turns , to celebrate Father's Day, Jeff & Lora are joined by Mike Hollingshead as they discuss Mike's childhood lawn-mowing business and overcoming obstacles in life.
Jun 16, 2023•18 min
171: Good Markets vs. Good Managers
In this episode of As the Drum Turns, Jeff & Lora discuss the Blue Angels, the Indianapolis team, and the difference between quality markets and quality managers.
Jun 09, 2023•11 min
170: Appreciating Experience
In this episode of As the Drum Turns, Jeff & Lora discuss the Liberty Redi Mix acquisition, some Uniform FAQs, and taking full advantage of the wisdom of our most experienced.
Jun 02, 2023•15 min
169: Tailgates & Turnpikes
In this episode of As the Drum Turns, Jeff & Lora discuss the first SRM Family Event of the summer, some (almost) lost luggage, and the remarkable improvement of the Northeast region.
May 26, 2023•17 min
168: Raccoon Rumble
In this episode of As the Drum Turns, Jeff & Lora discuss a t-shirt design contest winner, the passion of a sailboat captain in Rhode Island, and how a team member overcame a vicious raccoon attack.
May 19, 2023•11 min
167: Wins & Losses
In this episode of As the Drum Turns, Jeff & Lora discuss the Customer Appreciation Fishing Tournament, an award at HMC, and the importance of winning every day.
May 12, 2023•15 min
166: From Surviving to Thriving
In this episode of As the Drum Turns, Jeff & Lora discuss Teacher Appreciation Day, Construction Safety Week, and how the Savannah team is moving from surviving to thriving amidst a rapidly changing market.
May 05, 2023•15 min
165: Rules & Reason
In this episode of As the Drum Turns, Jeff & Lora discuss the new Nashville Cement Terminal and the dynamic between following rules and making decisions.
Apr 28, 2023•16 min
164: Find A Way
In this episode of As the Drum Turns, Jeff & Lora discuss a new group of team members, a new concrete plant, and having a "find a way" mentality.
Apr 21, 2023•13 min
163: Major League Effort
In this episode of As the Drum Turns, Jeff & Lora discuss the heroic actions of mixer operators, Jeff's love for pouring concrete, and pitching 100mph every time we step on the mound.
Apr 14, 2023•16 min
162: Gettin' Gritty
In this episode of As the Drum Turns, Jeff & Lora discuss Easter, a new acquisition, and getting back to the grit & grind identity that built SRM.
Apr 07, 2023•16 min
161: Go Find The Work
In this episode of As the Drum Turns, Jeff & Lora discuss a trip to Colorado, why company pride matters, and how we can win by being proactive and going to find the work.
Mar 31, 2023•14 min
160: Ready Mix Instructor
In this episode of As the Drum Turns, Jeff & Lora discuss the newest position at SRM, the Ready Mix Instructor, and what it takes for operators to fill this new role.
Mar 24, 2023•12 min
159: Thank You For Calling SRM Concrete
In this episode of As the Drum Turns, Jeff & Lora discuss the Special Kids Race, our new team in Alabama, evaluations FAQs, and the importance of service.
Mar 17, 2023•16 min
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