Why a Quality Management Program is Essential: Bill Morice, M.D., Ph.D.
Feb 13, 2025•16 min•Ep. 344
Listen to this episode in Metacast mobile app
Don't just listen to podcasts. Learn from them with transcripts, summaries, and chapters for every episode. Skim, search, and bookmark insights. Learn more
Episode description
In this episode of “Answers From the Lab,” host Bobbi Pritt, M.D., chair of the Division of Clinical Microbiology at Mayo Clinic, is joined by William Morice II, M.D., Ph.D., CEO and president of Mayo Clinic Laboratories, for a conversation about quality management. Specifically, they discuss:
- The benefit of investing in quality management for patients, staff, and the organization.
- How Mayo Clinic’s Department of Laboratory Medicine and Pathology in Rochester evolved and grew its quality management program.
- The advantage of holding 5–10-minute huddles each day.
- How the lab leverages education on quality tools and Gemba Walks to empower all staff to invest in quality management.
For the best experience, listen in Metacast app for iOS or Android