In this episode of Add To Cart, we checkout Shaun Broughton, Managing Director for APAC and Japan from Shopify. With previous roles at Lego and Microsoft, Shaun is now spearheading Shopify’s expanding presence in the world’s largest market for retail eCommerce, amounting to nearly $2.9 trillion in 2021. Links from the episode: Meditations by Marcus Aurelius Shaun Broughton from Shopify and Zhoe Low from July: Black Friday results & 2023 eCommerce Predictions | #253 Questions answered in the ...
Mar 02, 2023•6 min•Season 1Ep. 275
In this special Explainer episode brought to you by the team at Retail Global , we are going to dive into what it means to be customer centric with one of the keynote speakers of the conference and global customer champion, Martin Newman. Martin is one of the world’s leading authorities on customer centricity, and a force for positive change for consumers and brands. He has 40 years of experience leading multi channel operations for some of the world’s most recognisable retail brands such as Bur...
Feb 28, 2023•53 min•Season 1Ep. 274
In this episode of Add To Cart, we are joined by a guy who aims to make the valuation and trading of ecommerce business much more realistic and fair. Blake Hutchison is the CEO of Flippa - a global marketplace for buying and selling online businesses. Founded in 2009, Flippa has 3 million users worldwide who can browse for content sites, SaaS businesses, ecommerce businesses, apps and digital services. As a matchmaker to connect buyers and sellers, Flippa’s notable sales include Mark Zuckerberg’...
Feb 26, 2023•54 min•Season 1Ep. 273
In this episode of Add To Cart, we checkout Zhoe Low, General Manager of July. Launching in 2019, the premium luggage and lifestyle brand was soon catapulted into a 90% loss of revenue due to the pandemic, but bounced back with revenue now reaching ten times higher than pre-COVID figures. Zhoe has delivered the data-driven creative campaigns behind this phenomenal growth. Links from the episode: Aesop Zimmerman Haricot Vert Nonna’s Grocer Build: An Unorthodox Guide to Making Things Worth Making ...
Feb 23, 2023•6 min•Season 1Ep. 272
In this episode of Add To Cart, we are joined by David Fogarty, Founder of The Oodie, the original oversized wearable blanket that turned Davie’s last $500 into a 250 million dollar business and now sits inside The Davie Group alongside Pupnaps, ZoeTech, Australian Furniture Warehouse and more. One of Australia’s youngest successful entrepreneurs, Davie shares how he’s made sure The Oodie has become the fad that stuck around, what he sees as the biggest threats to your ecom business and why he’s...
Feb 19, 2023•49 min•Season 1Ep. 271
In this episode of Add To Cart, we checkout Michaela Wessels, Co founder and CEO of Style Arcade, an app that pulls everything about your products’ performance together in one place - sales, stock, future orders, Google analytics - so you can ditch the spreadsheets. Michaela is passionate about using product data for growth and Style Arcade is a culmination of everything she’s learned over her 15 years of working in this field. Links from the episode: Wardrobe NYC The Obstacle Is The Way by Ryan...
Feb 16, 2023•5 min•Season 1Ep. 270
In this episode of Add To Cart, we are joined by Victoria Beal, Head of Learning at eSuite. VB (as she’s known) joined eSuite in September last year and she’s smashing it. You might have seen that we’ve just launched our new eCommerce Accelerator 10-week course to upskill in the foundations of ecommerce - and we will have specialist on-demand courses launching in the coming weeks. This is really exciting. But the extra layer that VB has added is her experience around building a community - it’s ...
Feb 12, 2023•50 min•Season 1Ep. 269
In this episode of Add To Cart, we checkout Shauli Mizrahi, CTO & Co-Founder at Rep AI - the first AI-powered shop assistant for e-commerce websites to increase sales and enhance customer experience. Fully integrated with product feeds and third party app, Rep AI won’t just answer your questions, but guide customers on a discovery process - and even let them check out from within the chat. Links from the episode: Secrets to Scaling Your eCommerce Brand with Jordan West and Sean Lang Shauli M...
Feb 09, 2023•4 min•Season 1Ep. 268
In this episode of Add To Cart, we are joined by Kelly Jamieson, who founded Edible Blooms as a small family business, keen to bring moments of joy in the form of sweet treat bouquets to as many people as possible. Now, 17 years later, Edible Blooms has grown to include gourmet gift hampers and living plant gift deliveries and took out the 2022 Canstar Most Satisfied Customers Award. In this chat, Kelly shares her decision to move away from NPS as a customer feedback tool, her mini guide to grea...
Feb 05, 2023•53 min•Season 1Ep. 267
In this episode of Add To Cart, we checkout Fiona Scrymgeour, the General Manager of Marketing at Vush - a sexual wellness brand working to change the conversation around some of the most natural things in the world; pleasure, bodies, and self love. Links from the episode: Tease Tea The Google Ads Podcast by Solutions 8 Secrets to Scaling Your eCommerce Brand by Jordan West and Sean Lang Shauli Mizrahi from Rep AI: Reinventing the Chatbot with Extra Love Questions answered in the podcast: What i...
Feb 02, 2023•5 min•Season 1Ep. 266
In this episode of Add To Cart, we are joined by three mates from WA - Harry Dixon, Rory Garton-Smith and Elliot Rampono - are Co founders of Checkmate, an app that plugs into safari on your mobile to automatically provide savings while you shop. The team has an eclectic mix of talents and backgrounds - one is an entrepreneur and partnerships expert, another a trend setting data scientist and the third, a former musician who’s played Splendour and competed in Ninja Warrior! In this chat, the lad...
Jan 29, 2023•50 min•Season 1Ep. 265
In this episode of Add To Cart, we checkout Adam Schwab, Co founder and CEO of Luxury Escapes, the travel brand offering highly curated, easily bookable holidays with exclusive discounts and inclusions. What began in Melbourne as a small start up in 2013, now has over 4.2 million global members and major offices in Australia, India, New Zealand, the US and the UK. Links from the episode: Pivot podcast with Kara Swisher and Scott Galloway Adam Schwab from Luxury Escapes: Curating Paradise | #248 ...
Jan 26, 2023•5 min•Season 1Ep. 264
In this episode of Add To Cart, we are joined by Jane Cay, founder and CEO of birdsnest, one of Australia’s biggest fashion success stories. Leaving a job with IBM to adopt a small clothing business in regional NSW back in 2004, Jane has grown birdsnest to a staff of 150, serving a community of women with styled outfit inspiration, express delivery, above and beyond customer service, no hassle returns…all the things! In our chat, Jane shares the detail on the unique birdsnest ‘will this suit me?...
Jan 22, 2023•47 min•Season 1Ep. 263
In this episode of Add To Cart, we checkout Founder and CEO of Step One, Greg Taylor. Step One is a brand that has reached cult status making comfortable, functional and ethical jocks. The company, valued at 60 million has gone from zero to six per cent of the men’s underwear market since it launched in 2017 and has recently expanded to make a range for women. Links from the episode: The Definitive Book of Body Language by Allan and Barbara Pease Greg Taylor from Step One: Don’t Suffer In Your J...
Jan 19, 2023•5 min•Season 1Ep. 262
with Erica Berchtold Thanks to our sponsors, Shopify and Klaviyo , for bringing you the show. Sponsor Add To Cart: https://addtocart.com.au/sponsor/ Hosted on Acast. See acast.com/privacy for more information. SMS us to request a guest! Support the show Want to level up your ecommerce game? Come hang out in the Add To Cart Community . We’re talking deep dives, smart events, and real-world inspo for operators who are in it for the long haul. Connect with Nathan Bush Contact Add To Cart Join the C...
Jan 15, 2023•46 min•Season 1Ep. 261
In this episode of Add To Cart, we checkout Kyle Turner from Pearlii. Kyle is doing some very impressive work to improve the health of Aussie mouths with his start up, Pearlii, which has two sides: a free app that gives users a virtual dental check up plus an online range of oral care products. It launched in 2020, raising almost $3m in seed capital and is on a mission to improve oral health around the globe. Links from the episode: Who Gives A Crap Kyle Turner from Pearlii: Teeth, Tech and Taki...
Jan 12, 2023•5 min•Season 1Ep. 260
In this episode of Add To Cart, we checkout Kate Dillon, Founder and Creative Director of She Lion, a brand that creates statement-making, functional handbags for working women. Links from the episode: Pomodoro Technique Kate Dillon from She Lion: Crash Test Handbags | #244 The Adaption Advantage by Heather McGowan The Hammersley Brothers Questions answered in the podcast: What is the weirdest thing you’ve ever bought online? Who is your favourite retailer? Which retail fad do you wish was histo...
Jan 08, 2023•7 min•Season 1Ep. 259
In this episode of Add To Cart, we checkout Paul Waddy, eCommerce expert extraordinaire - and all round nice guy. Paul is the principal of Paul Waddy ECommerce and Director at ECom Nation where he advises some of Australia’s leading online retailers including Maison de Sabre, Geedup Co and Kind Is Cool. He’s been the Head of Operations at Showpo, and CEO of The Horse and is the author of Shopify for Dummies and Selling Online for Dummies. On top of this he was recently awarded the Industry Award...
Jan 05, 2023•8 min•Season 1Ep. 258
In this episode of Add To Cart, we checkout Iris Smit, founder and CEO of The Quick Flick, a cosmetics brand selling online and with major retailers such as The Iconic, Priceline and Coles. An architecture graduate with a fondness for coding websites, Iris created a winged eyeliner stamp to help customers who struggled, like she did, to nail that look and The Quick Flick range has grown to include sunscreen and brow products. In this chat, Iris tells us all about her experiments with BeReal, wha...
Jan 01, 2023•6 min•Season 1Ep. 257
In this episode of Add To Cart, we checkout Tony Corrales, the Co founder and Director of Noskin, a vegan clothing brand that aims to strike the perfect balance of ethics and aesthetics. Based in Collingwood, Melbourne, Noskin produces a ‘made to last’ range of shoes and clothing, using high quality, innovative materials, such as Japanese denim and cactus leather. In this chat, Tony shares how Noskin finds the right balance between DTC and marketplace, the challenges of ticking every side of the...
Dec 29, 2022•9 min•Season 1Ep. 256
In this episode of Add To Cart, we checkout Simon Molnar, Founder of Flagship. Simon has retail blood flowing through his veins. I wouldn’t mind being a fly on the wall at the dinner table in this family’s house I can tell you - it’s where the idea for Afterpay was first knocked about! After taking his parents’ jewellery business online with great success, Simon founded Flagship, is a retail-focused tech company that uses bluetooth product stickers to give brick and mortar stores access to the k...
Dec 25, 2022•9 min•Season 1Ep. 255
In this episode of Add To Cart, we checkout Bettina McLeod, Founder and CEO of Try@Home, a digital platform allowing brands to offer their customers a way to touch, feel and of course try on products from the comfort of their own lounge room. With a background in buying and selling eCommerce businesses, Bettina realised that much loved quality brands were missing out on sales because their customers hadn’t been able to get their hands, quite literally, on their products. By developing the tech t...
Dec 22, 2022•8 min•Season 1Ep. 254
In this episode of Add To Cart, we dissect the year that was 2022 and look forward to what 2023 may bring with Shaun Broughton, Managing Director for APAC and Japan from Shopify and Zhoe Lowe, General Manager of July. Now, I made sure I asked the pointed questions in this chat and my guests didn’t disappoint. We deconstruct the year that’s been and get predictions around value propositions, key channels and tech going into next year. Shaun gives us all the important (and often surprising) stats,...
Dec 18, 2022•56 min•Season 1Ep. 253
In this episode of Add To Cart, we checkout Andy Lee, Co-founder of the WOD Life. The WOD Life is the home of training, looking after athletes, gym goers and battlers giving it their best (ie. me) as they sweat and strive to be better. Starting with a humble order of 30 skipping ropes, the WOD Life now ship all over the world carrying leading brands such as Nike, Reebok and Under Armour as well as their own range of workout gear. In this chat we cover how Andy and his Co-founder Ben bootstrapped...
Dec 15, 2022•11 min•Season 1Ep. 252
When you start out with your business, you don’t lie awake at night dreaming about your ROAS. You’re dreaming about your product and how it’s going to change the world! Today’s guest holds product in a similarly high regard, so she’s built the ultimate tool to help. Michaela Wessels is the Co founder and CEO of Style Arcade , an application that pulls everything about your products’ performance together in one place - sales, stock, future orders, Google analytics - so you can ditch the spreadshe...
Dec 11, 2022•41 min•Season 1Ep. 251
In this episode of Add To Cart, we checkout Andrew Maver, Co founder and CEO of stockinstore, an omni-channel SAAS platform connecting online and physical stores. With clients such as Adair’s, Kookai, Price Attack and Scanlan Theodore, stockinstore allows customers to find store locations, check product levels and lots more, creating more integrated, convenient shopping experiences. Links from the episode: Lululemon Stalin’s Wine Cellar by John Baker Andrew Maver from stockinstore: Inventory Inn...
Dec 08, 2022•6 min•Season 1Ep. 250
This week our partner content is brought to you by impact.com who transform the way businesses manage and optimize all types of partnerships. In this episode we dive into how to leverage your communities for growth. Joining impact.com Sales Director Peter Bray, is someone who’s been on my conversation wish list for some time - the man behind Zero Co, Founder, Mike Smith. Zero Co is committed to solving the global single use plastic problem by producing personal care and home cleaning products in...
Dec 06, 2022•47 min•Season 1Ep. 249
In this episode of Add To Cart, we are joined by Adam Schwab, Co founder and CEO of Luxury Escapes, the travel brand offering highly curated, easily bookable holidays with exclusive discounts and inclusions. What began in Melbourne as a small start up in 2013, now has over 4.2 million global members and major offices in Australia, India, New Zealand, the US and the UK. In this chat, Adam shares why content creation is so important for Luxury Escapes, his tips for developing enduring partnerships...
Dec 04, 2022•48 min•Season 1Ep. 248
In this episode of Add To Cart, we checkout Leo Plaza, Co founder and Director of Easy Clean Gold Coast, a cleaning company that specialises in looking after eCommerce spaces and their unique needs. Leo’s clients, brands such as LSKD, Hi Smile and Princess Polly, form part of the Gold Coast eCommerce community and share both work and lifestyle values. Links from the episode: Out Of Your Mind by Alan Watts Shiny, Happy People: The Easy Clean Story | #224 Questions answered in the podcast: What is...
Dec 01, 2022•6 min•Season 1Ep. 247
In this episode of Add To Cart, we have our first doctor and possibly our most humble founder to date. Kyle Turner is doing some very impressive work to improve the health of Aussie mouths with his start up, Pearlii, but getting him to toot his own horn is a bit like…well, pulling teeth. What I’m trying to say is, like many social impact founders, Kyle’s doing great things, but sees his work as a simple matter of fixing something that’s broken - in this case, the dental care system in Australia....
Nov 27, 2022•38 min•Season 1Ep. 246
