Episode 10 - KPI's kill brands
Episode description
In today’s conversation, Eli shares some of his core concepts around how you can build an exceptional CX experience, no matter the industry. How travelling the world helped him understand people on a much deeper level. That imposter syndrome, especially coming from a "non-traditional" background, and how doing things that don't scale can have an outsized impact on your business. There's way more to this episode than that summary, enjoy!
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