¶ Protecting Aging Parents' Finances
Welcome to a Wiser Retirement Podcast . Before we get started with the episode , I want to tell you about a new e-book available on our website called 'Buyer Beware, Why do they keep trying to sell you that annuity ? ' . This e-book covers the various types of annuities , negatives to owning annuities, and better investment alternatives to annuities .
To download this e-book , you can click the link in the episode notes or go to wiser investor . com and you'll find it at the bottom of the page . Now on to today's episode .
Welcome to a Wiser Retirement Podcast . Where we believe the best financial advice should always be conflict-free . I'm your host , Casey Smith , guiding you to financial freedom . Today is my co-host , Missy Beach . Hey , Missy .
Hey Casey , how are you ?
Doing good . Today we're going to talk about taking control of finances for your aging parents . This topic actually nearly needs some attention . It's just we've seen it . In my 23 years of doing this , and your time as well , we've seen some crazy things happen .
I remember one story unfortunately this is all publicly documented so we can talk about it but Morgan Stanley broker weaseled his way into the will of his clients . But you're not supposed to do that .
No , you're not .
And we became aware of it because one of the workers , one of the nurses she had around the clock care at her home . One of the nurses reached out to us and said hey , something doesn't seem right here . He comes by every day , he gets the mail . He goes through the mail and gives her some , and sometimes he takes some with him .
And could you guys come and talk with her and kind of find out ? She was really scared of him , what he might do . And she was a widow . She was in her 90s . All her friends pre-deceased her . Her husband pre-deceased her and they didn't have any children .
Oh , last one standing .
Yeah , and so she had left all the money . She wanted to leave all her money to Emory , I guess , is where her husband worked . Possibly this is several years ago so the details are a little fuzzy but in the end we went there .
We went to transfer her money to Wiser and we took an attorney with us who we wrote everything like on the spot , with witnesses and everything .
Because she was still sound-mined . Oh yes , very much so .
And as soon as the money transferred , he showed up to the house , irate , made her transfer it back , so the money went back to . Morgan Stanley and he attempted to . Well , he also had her change the wheel back to him as 100% beneficiary .
Oh my gosh , what nerve yeah .
And his house was on West Paces Ferry down there in Atlanta and I wondered how many other people he had .
Strong arms .
Strong arms to get that multi-million dollar home . But he , she passed away maybe six , seven months later and he had the nerve to challenge the will in court, of course he did . And in the end the estate was split between him and Emory .
He got half , he got half .
And and partially was . Emory was like look , we , we know this is wrong , we know what he did was wrong , but in the end her intention was to leave money to this foundation and if we spend all of our time fighting him , there's really not going to be a whole lot left , I think that he's got maybe roughly a half million or so .
Yeah , better to just take it and run take it and run , and so we we reported him to Morgan Stanley and the CFP board . The CFP board did nothing , they could care less , and then the Morgan Stanley , I believe , terminated him , but they did it in a very quiet fashion .
Of course , and he , from what we can tell , got paid a huge bonus to move his business to a different independent company .
Of course he did . Yeah , doing the same thing , under a different name .
Exactly , and so it was just the whole process was so frustrating for us as we , as we watched and it just gave me . It just gave me . I tell people all the time is the barrier to entry to be a financial advisor is so low . I know , you know and and stuff like this will happen . We have that other .
We talked about another podcast , that Morgan Stanley guy up in Wilmington . Right , he actually was running a Ponzi scheme .
This guy was just just shady .
There was no Ponzi scheme . But of course , when he looked at her portfolio , she had all the mutual funds that have the highest trailing fees . You know , I'm sure all of it was suitable . I'm sure what she was investing was perfectly suitable for her .
She didn't have any annuities , which was amazing , but I'm sure it was all perfectly suitable for her, but not the best .
Exactly .
So so I say all this say maybe you know the problem here is , seniors . Seniors can get taken advantage of right .
And they do .
And this is why you need to talk about control of finances . As parents and relatives age . We did . I did a little research on on top scams . Believe it or not , it wasn't Morgan Stanley advisors . It was between the ages of like 60 and 70 , it actually ended up being the well , the study goes from like 60 to through 80 years old . So , romance scams .
So this is where loved ones are lonely and they start meeting people online now and they make friends and up sending them money and the whole thing's a scam and imposture . On the on the other side . People acting like they're the government $61 million in fraud lost . F or people pretending to be the government , you know , saying you owe money .
Yeah , we didn't pay your taxes or you missed your duty or you didn't pay this ticket .
Yeah , we have a lady who got a phone call one time who actually owed the money , owed money to the IRS , and it said hey , you owe $5,000 to the IRS . She actually had much greater than that , oh so she thought it was a deal . Well , she , he said he had to show up at this bank and you need to give me $5,000 .
I'm calling the sheriff and they're going to arrest you , and so , she got in the car and she drove here . Oh good , and so she was on the phone with , with the , with the criminal as well as she was walking in the front door of the office going I don't know what to do , but I knew you guys take care of things , so I just came here .
Prizes , sweepstakes and lotteries , I guess it's . They're getting more creative than that Saudi prints who who's won millions of dollars , but you have to send him a million dollars first so he can get it .
Yeah unlock your money .
Investments so that's a pretty big one 25 , $25 million dollars that this is in 2019 . 20 , 25 million dollars in investment fraud , tech support scams . I could totally see that . Time-share sales is another one 17 million dollars in 2019 , just in time-share sales fraud . And these are all just reported .
What's very interesting is if seniors get taken advantage of financially , they tend not to tell anybody because they're embarrassed , because they feel stupid . Yeah , these are way under reported . Exactly . Time-share resales so time shares really on there twice the sales and the resale of them really totals 20 million . So that that's like 30 million or 30 .
Yeah , so that would be . That would be number four on the list , actually , if you combine this to you guys , time shares are still so far up there . You think people get smarter ?
We have clients still buying them .
Yeah , and now you don't even buy a deed , now you get like points . Yeah buying points basically , but I don't know . Sometimes I think you know I really love going to Park City to ski and it costs so much for lodging . You have to really get ahead of that .
You know book early so you're not paying an exorbitant amount of money and you see the time-share , and the time-share is $10,000 and it's $1,800 to stay there for the week each year . That looks pretty good .
Are you talking yourself into a time-share ?
No , I'm not talking myself in a time-share . But I would . I would want a deeded one . I would I know that that's my unit yeah and I stay in that unit , or at least in that property . I don't know about the point system . So you know , if you look at losses , you know 20 to 30 year olds maybe lose 400 to 300 to $400 and monetary loss .
As you know , this is the 2019 study , but if you get into between 60 and 70 it jumps to $600 . 70 to 80 it's 800 . Over 88, 1600 is the median loss by age and they're and they're saying that , like 82% of the people over the age of 80 don't even report the fraud Because they're too embarrassed to do it or maybe they don't know what happened .
No , I think they know that happened , but so , yeah , it does . That's . That's the problem . The problem is , if you , if you aren't talking to your parents about money and as their mind starts to slip for your you know it could be aunts or uncles , whoever but as our mind starts to slip , you have the potential of bad things happening .
Yeah , and mentioning all these scams because they're getting so intricate now . Yeah you know the one with the phone call . You know where it's their grandson on the phone with their voice say hey , I'm crying . I need help right send a thousand dollars right away .
That's the that'll probably be what will hit us when we're there with their age . Yeah , but yeah , I think we've talked about that before . But basically , with AI , right now it can replicate voices , so you could have a scammer calling as a grandson's voice , saying I'm in so-and-so and I need a thousand dollars . You need to send it to this address .
It's happening now . So I mean , what's a grandparent supposed to do ? They freak out , but if you can educate them , say , hey , you might get this , what would you do ? You ?
need to call me .
You need to call your grandson . You do all these steps , just hang up , you know , because it's not gonna be your grandchild .
So , anyway , let's obviously that's that's preventative , but I think that the generation that didn't talk about money is probably starting to disappear now . Is it the next generation . Baby members tend to be a little more open to talking about money with their children , or lack of exactly .
Well , you know , I think about my own parents who are in their early 80s , like they never talked about money . I've only made them talk about money because this is my profession . So , but growing up we never talked about money . So now they're very open because , you know , I forced it .
But I think there's a lot of people in my shoes where their parents are still holding their cards close to the vest and I keep just , you know , banging my fist on the table like you've got to go talk to them , figure out where their estate documents are , find out their passwords , figure out where you know their life insurance policies are .
What would you do if something happened ? If the day comes , what's your first step ? Because I know , with my own parents , like holy cow , there's still a lot of things I need to ask , even though I know their financial picture . Logistically , there's a lot to know .
Yeah , you also have to make sure you have the right sibling do that . You probably don't want a sibling that's in a tough spot financially to be working with your parents and money because that money is on disappear . So you definitely want the person doing it who is coming from a position of strength .
And that's a good conversation to have with your parents , because who they named maybe 20 , 30 years ago likely is not the right person to serve in that capacity today , because a lot of times , oh , it's just the oldest child , because it was the oldest child , but they didn't know how that person was going to be with money .
¶ Control Parents' Finances
And so I tell a lot of clients , when you relook at these estate documents , is this the person who's going to get things done , or is this the person who's going to just let it languish out there ?
For you know , a year or two in your state's never going to get settled and it's the person who's going to allow these family , you know , head butts to go on , and just you know tarnish your reputation .
And sometimes you pick third parties . I mean typically with net worth above $2 million . You can find companies like Cumberland Trust that will just step in and settle estates , and then you remove the kids from that whole process .
Absolutely . And then the other big thing is don't name co executors .
Oh no .
Oh no , I've seen that go south way more than I care to admit . But yeah , do your family in a favor and only name one person to serve at a time .
So we put together a list , Missy , once you kind of start walking us through these , these five things that we should know about taking control of parents , finances , and I think we've already kind of started on number one here , which is start the conversation early .
Yeah , don't wait until the parents are , you know , at deaf store , you know , don't ? It's a hard conversation , so don't wait until you're in crisis mode . But then the next step is just to take inventory of your parents finances , figure out where everything is .
You know , they might not have engaged with a financial advisor like wiser , and so they might be scattered all over the place . So get your arms around everything , be proactive and try to consolidate things as much as you can for them . See if you can combine all these disparate accounts and get it nice and tidy before the time comes .
And then the next step is really just to simplify all their bill paying and financial tasks . Hopefully they're still not writing checks and sending them in the mail , and hopefully they've evolved to online bill pay .
But really make sure you know their password and how to get on to their online bill pay and understand what occurs monthly , and so you would know how to continue their life if needed and make that household run . If they had to go into the hospital for a few weeks or a month , would you be able to log in and pay all the bills and keep everything going .
So that's huge you can also set up direct bill pay , so I do this with my mom .
Hi mom , she listens to the but she , she .
I set her up where it's auto pay , so all the utilities and insurance , all that automatically comes out of the account every month , and then I just kind of log in once a month and see that everything got paid and there's no $5,000 water bill , right .
Yeah you just make sure that you've you have enough liquid assets in there that to cover maybe three or four months worth of bills , yeah , and then the cash inflows enough to maintain what's going out and there's no surprises in that account . And then there's a separate account for spending and eating out and all that stuff .
So between the good way so between the two accounts , I know that all the basics are taken care of and then this account she could take zero based on her . You know her spending habits for that month .
And if you have something more complicated a household that might have household cleaning help or yard help or things like that , or more complicated bill pay situations , you can hire a third party bill pay situation . You know that comes with added expense and management , but it's very expensive , right ?
Yeah , I've never gotten quotes for that you know , because typically when I see that happening , it's in a , it's at a trust department , at a bank , yeah , and you're losing what ? Probably two , three percent a year of the assets to , to , to all that . So it's very , very expensive .
Yeah , so you could go down that route if you're out of state and you just want it off your plate , entirely True . So , next thing is to consider a power of attorney in terms of financial power of attorney , so you could actually go to that bank and say here , I'm authorized to sign on my mother's account . Here's the financial power of attorney .
I need to do X , y , z , and that's not always cut and dried . You're going to get the run around , you're going to have to prove it . You might have to have an original . Sometimes they're just . It seems like it's never the same rules from financial institution to financial institution , but you need that document , right , without a doubt .
Yeah , I've found that power of attorneys at banks are never straightforward . No , they , they really don't want to do it , but in the end they have to . They have to , yeah , because it's a legal document .
Some will try to push back and they'll say , oh , but we need it on our form and you'll say that ship is sailed . Here's my legal document .
Yeah , I'm presenting it to you because the person's incapacitated , you must take it Right .
So standard ground .
Exactly .
And then the last thing is just communicate regularly , because you know if things change , they're still your parents money , right , and although you're there as a guide and trying to help them , remember it's still their show and so you have to honor their wishes and you can advise them , but it's still you know their money that they've earned over the years and
they still want to keep their dignity about it , and you just always have to tiptoe a fine line . I feel like yeah .
And that kind of goes into a couple of additional tips we've added . Just be respectful and patient . Yeah , that's really good , so you have to understand that some people don't want help , but they know they need help and this can be difficult conversations , right yeah , this is what's going to change here .
And .
I think that you know , quite honestly , you know , maybe you're just there to listen and understand what's happening , but we have we have a lot of sons and daughters that come with mom and dad to our meetings . Oh , absolutely , and we certainly encourage that .
We don't have anything to hide .
We're not a firm trying to sell anything , and I'll go back to that and I think that's what I'm saying , and and and . Quite honestly , a lot of times they come in very , very defensive .
I guess , is like what are you ?
trying to sell my mom and dad .
You know , a lot of times they become clients too , that's how it happens .
So they make the transition to Wiser after they realize that the person that they're using actually is not not working in their best interest True .
¶ Navigating Financial Planning for Aging Parents
And as children of aging parents , I think you can sometimes be lulled into this false sense of security where you think your parents have it all together .
You know , stereotypically , maybe the dad was a very successful corporate businessman and maybe you had , you know , a really nice house growing up and had the beach house and everything just kind of flowed throughout life and maybe you expect everything to be all buttoned up and prepared .
But hey , maybe your dad was great at running a business , but the financials on the personal side might just be like blah all over the place , and so that's great that you know he earned a great living for the family and provided . But that doesn't mean that everything's where it's neatly supposed to be .
It's not like a shock , it's not like a failure , it just needs tidying up .
Right , like you said in the other point earlier , just simplifying you need to get down to one checking account , one bank account . Yeah , you don't need to have 20 accounts everywhere . No , but yeah , and obviously being honest and transparent . So my , we have a family member that was always very conservative .
She invests in a CD in a new one time to a banker and just absolutely regretted it , and but she was a CD investor and for good portion of her life she's probably picking up 10% CDs . But then then they came to five and she was happy with that , and then for the last decade they were almost zero , and so we still we're managing her assets .
We still had to stick to pretty much buying CDs . They put $10,000 in . They wanted to support me when I was a new advisor , and so they came in with $10,000 . And so that was allowed to stay in stocks . But everything else , everything else had to be in CDs .
CDs .
And so it drove . It drove her , her only daughter , crazy . But in the end you have to respect what their wishes were . Yeah , and we've had to get . As interest rates have risen , we can now go back to more CD like things for her .
But we did have to get permission to go a little further into like three month treasuries or two month treasuries so that , wow , she gets some type of a yield . Yeah , because for a while there it was like a negative number . Yeah , yeah . But yeah , you just need to be transparent in telling them this is what the situation is .
Now there is a point at which , mentally , Dementia or Alzheimer's kick in , and then you have to do what you have to do to take care of that person .
Right , that's the most important thing , that's the most important part , and they don't know what's happening anyway .
A lot of times very sadly seeking professional help . So a lot of times coming for I feel like parents look at their kids as if they were still 15 .
Yeah , and all these stupid stuff . We did right it never changes .
So sometimes you have to bring in a professional to be kind of , be a mediator and say this is what I think should be happening here , and you might agree with the child . But , coming from a third party . A lot of times they hear it differently .
So Just like your own kids don't listen to you , but if someone else tells them they'll listen .
Yeah , I'm very familiar with that pay hundreds of dollars for coaching and then they're literally telling the same stuff that you already know . That's the way it is Elder care attorneys .
So just going to go see a regular attorney just so that you're headed , your loved ones headed to a nursing home and you need to do some estate planning around those expenses and protecting the assets you just don't see , go see a run of the mill attorney . You actually need a one that specializes in elder care law .
Yeah .
That's very important because there's a lot of things you can do as husband and wife . So if mom and dad are still alive and say dad needs care , there are a lot of things you can do to separate assets out from him onto your mom and that's perfectly legal .
You can move assets out of his name all into her name when , probably up to this point , everything's in a revocable trust or everything's held jointly . There's techniques to doing this to preserve assets for mom .
Exactly .
Now , when mom's the last one living , it gets a lot harder . You can't do that anymore . You can't move it to the next generation without a five-year look back . So things get a little more complicated , but don't be spending all your money on the first one to go to the nursing home .
No , exactly . So protect those assets and be careful with joint accounts . And if you're on the joint checking with mom and the way that that gets counted , there's all kinds of pitfalls . And you're right . An elder care attorney all day long will help you , and it's not just at the point where mom needs to go into the home now .
Like you said , that five-year look back is key where mom needs to start spending her assets or gifting it out or whatever the plan might be .
Yeah , there definitely has to be a game plan . It's a little different for each family , depending on the asset level as well , so that's something to pay attention to . Ok , I think we got that covered . Well , Missy , thanks for doing this , and I do have to say one more thing . What's that Today is your one-year anniversary at Wiser Wealth Management .
Yes , it is .
And we are so happy that you're here Now . This is not one year of experience in the business . No , no , you've got more than me . We want to talk about how much that is exactly , but you came in here a year ago and just really took control of planning and I'm forever grateful .
I tell people all the time you can work with me or you can work with Missy Missy's the better person . I'm now the second tier advisor of my own firm .
Well , I'm happy to be here .
But yes , we're very happy that you're here . You and Michaela are doing great things in planning and we look forward to seeing her progression under you as well .
Absolutely .
Thanks for listening to today's episode . If you're interested in learning more about Wiser Wealth Management , I want to schedule a consultation to meet with one of our fiduciary financial advisors , like Missy . You can do so by going to wiserinvestor . com or you can click on the link in the episode notes .
We do have a YouTube channel called A Wiser Retirement , Same name as our podcast , and you can look at episode 145, . I'm sorry , 'Prevent Family Conflicts and with Legacy Planning' . That's a great video . They'll be linked on our YouTube channel . You can also look at episode 145 in the podcast 'Dying Without Estate Planning' . Do you hate your family question mark .
That was a fun episode we did a long time ago , so that might be good . If you have a situation where no one's done any financial planning or retirement Estate planning , that's really bad . In fact , I just did estate planning last night for my son who's 18 .
Oh great , yeah , I'm about to do mine for my 18-year-old too .
Yes , I emailed Sean and I was like Sean Ethan's 18 . Please prepare all the documents that we need so , if he goes to college , that we have the ability to do things . Hopefully you never have to use a medical directive , but if we did , that's one less pain point right .
Exactly , get it on file .
We also linked the Consumer Affairs study on fraud . So yeah , just communicate with your loved ones , make sure that everyone is doing the right thing financially , help protect your family's legacy .
You got it Communicate .
Thanks , Missy , we'll see you next time .
Thanks for listening to a Wiser Retirement Podcast . We hope you enjoyed today's episode . Make sure to subscribe wherever you're listening . That way you don't miss any new episodes . We'd also appreciate if you could leave a rating and review . If you have any questions about anything that was discussed today , head to wisereinvestor . com and reach out .
This episode was produced and edited by Ken Hoadley . This podcast is strictly for informational purposes only and is not to be considered as investment advice or a solicitation to buy or sell any financial products , securities , digital assets or any other investment vehicles , or a basis to make any financial decisions .
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