Welcome everyone to Season 01 episode 05 of the Car Biz Chronicles. The goal for these long form discussions is to pair a dealer and digital service provider together and have a discussion about an industry topic in order to present how both sides can often see the same issue differently. For this episode we are fortunate to have: Michael Boyd, Founder, IReconCars and Dan Garwatoski, Used Car Manager, Nissan. With much appreciation the Intro and Outro music is courtesy of Fareed Haque...
Jan 03, 2019•46 min
Welcome everyone to Season 01 episode 04 of the Car Biz Chronicles. The goal for these long form discussions is to pair a dealer and digital service provider together and have a discussion about an industry topic in order to present how both sides can often see the same issue differently. For this episode we are fortunate to have: Ilana Shabtay, Director of Business Development, AutoLeadstar, Allister Jones, CMO, and Doug Sprinthall, Director of Marketing
Jan 03, 2019•53 min
Welcome everyone to Season 01 episode 03 of the Car Biz Chronicles. The goal for these long form discussions is to pair a dealer and digital service provider together and have a discussion about an industry topic in order to present how both sides can often see the same issue differently. For this episode we are fortunate to have: Dave Spannhake, Chief Executive Officer, Reunion Marketing and Lee Maynor, General Sales Manager, Thompson Automotive Group. Thank you all so much for participating an...
Jan 03, 2019•46 min
2018 Year in Review! And what a year it's been for everyone in the industry. Ups and downs barely begin to describe the year we've seen. Join Sean for a retrospective look at some of the major highlights from the years past, and check out last week's episode to get some sense of what we can expect and how to be ready for 2019. (link below) https://www.youtube.com/watch?v=z8i7ceslXlI Happy New Year from all of us here at Car Biz Done Better. With much appreciation the Intro and Outro music is cou...
Jan 03, 2019•11 min
Will 2019 be just like 2018?? Probably not, so what are you doing right now to anticipate the upcoming year? Have you looked back on how your services performed, or whether you'll need to increase, or even better, decrease your budget? Join Sean this week as he implores you to be ready for the inevitable industry down turn and suggests a few simple things you can do to make sure you're as ready as you can be. Merry Christmas from all of us here at Car Biz Done Better!! With much appreciation the...
Dec 27, 2018•7 min
Join Sean this week as he sits down with Tim Rowe for a discussion about all things automotive. With much appreciation the Intro and Outro music is courtesy of the Goran Ivanovic/Fareed Haque DUO
Dec 18, 2018•56 min
Following a recent podcast where Sean talks about the frustration that dealers have with the too often terrible customer support. This week Sean talks about a few examples of companies doing it right. With much appreciation the Intro and Outro music is courtesy of the Goran Ivanovic/Fareed Haque DUO
Dec 11, 2018•9 min
Looking for more leads? Wondering how your salespeople or BDC agents are performing? The most dynamic tool in your dealership is the CRM, but are we using it correctly? Join Sean this week as he delves into a mess of a problem ie the CRM. With much appreciation the Intro and Outro music is courtesy of the Goran Ivanovic/Fareed Haque DUO
Dec 03, 2018•9 min
Your customer support is terrible. Ticket systems suck, it's impossible to get anyone on the phone, and whenever I'm transferred to another person I have to start all over. Join Sean this week as he discusses the depressing realities that dealers face when they have a problem with a service and have to try and navigate a companies support system. With much appreciation the Intro and Outro music is courtesy of the Goran Ivanovic/Fareed Haque DUO
Nov 26, 2018•7 min
Welcome everyone to Season 01 episode 02 of the Car Biz Chronicles. The goal for these long form discussions is to pair a dealer and digital service provider together and have a discussion about an industry topic in order to present how both sides can often see the same issue differently. For this episode we are fortunate to have: Steve Funk Owner Operator Funky's Automotive David Lemmon Director of Business Development AutoSweet Thank you all so much for participating and we hope the audience w...
Nov 21, 2018•46 min
Your preferred method of communication can say a lot about you. Do you prefer texting over phone calls? Email over in person? Join Sean this week as he talks about the variety of ways we can communicate with each other, and if one seems to be better than another. With much appreciation the Intro and Outro music is courtesy of the Goran Ivanovic/Fareed Haque DUO
Nov 19, 2018•9 min
You're not the only solution, so please stop telling dealers you are. In reality there are so many ways to get from one end of the problem to the other that what it really comes down to is strategy, interpretation, execution and expectations. Join Sean this week as he pleads with the industry to minimize the excessive use of absolute language when making promises or describing a potential solution. With much appreciation the Intro and Outro music is courtesy of the Goran Ivanovic/Fareed Haque DU...
Nov 12, 2018•8 min
Welcome to Season 01 episode 01 of the Car Biz Chronicles. This will be an 8 episode series that will be released here every other Wednesday. The goal for these long form discussions is to pair a dealer and digital service provider together and have a discussion about an industry topic in order to present how both sides can often see the same issue differently. For this first episode we were fortunate to have some amazing guests: Monica Winkler Senior Marketing Manager Zimbrick, Inc Shan McConne...
Nov 07, 2018•1 hr 7 min
Join Sean this week as he answers a few listener questions. If you have a question that you would like Sean to answer, please email us at sean@carbizdonebetter.com. With much appreciation the Intro and Outro music is courtesy of the Goran Ivanovic/Fareed Haque DUO
Nov 05, 2018•11 min
On location in Las Vegas, Sean sits down with owner-operator Luke Wilson of I-5 Motors in Fife, Washington.
Oct 29, 2018•28 min
Fresh off a recent trip to Las Vegas to present at the Rockstar Auto Conference, Sean catches a few minutes to sit down and talk with Mat Koenig, organizer of Rockstar Auto Conference. With much appreciation the Intro and Outro music is courtesy of the Goran Ivanovic/Fareed Haque DUO
Oct 22, 2018•31 min
In celebration of the one year anniversary of 5 Mins, please enjoy the all new video format. With much appreciation the Intro and Outro music is courtesy of the Goran Ivanovic/Fareed Haque DUO
Oct 15, 2018•9 min
Once again it's time to get to the heart of the industry with another edition of Dealer Sit Down on this week's 5 Minutes with Sean. This week Sean sits down with an old friend and captain of the finance department Chris Kocourek.
Oct 08, 2018•16 min
Join Sean this week as he recaps a week-long road trip, and reflects on the merits of having not just a plan, but the right people in place to execute.
Oct 01, 2018•11 min
Once again it's time to get to the heart of the industry with another edition of Sit Down on this week's 5 Minutes with Sean. This week Sean sits down with Dealer Accelerator CEO Owen Moon for some insights into the often overlooked world of Fixed Ops. With much appreciation the Intro and Outro music is courtesy of the Goran Ivanovic/Fareed Haque DUO
Sep 24, 2018•39 min
Get big, get sold is the topic for this week. Some companies are in the business of providing a service, while others seem to exist only to justify an increase in value and immediately look for a buyer. Join Sean this week as he talks about how this issue impacts the one's that are so often left behind... the dealers.
Sep 17, 2018•9 min
Once again it's time to get to the heart of the industry with another edition of Dealer Sit Down on this week's 5 Minutes with Sean. this week we have longtime Sioux Falls resident and LinkedIn titan Jay Jensen.
Sep 10, 2018•25 min
Let's talk about the one price model this week. While it has never really been popular in the industry, it has been there. Is it a good thing? Is it a bad thing? Would it fundamentally change the automotive industry as a whole? Should the manufacturers be involved in pricing whatsoever?!!? These are the questions Sean pours over this week, so take 5 minutes (maybe 10) and get a detailed overview on this elusive subject....the one price model With much appreciation the Intro and Outro music is co...
Sep 03, 2018•9 min
Once again it's time to get to the heart of the industry with another edition of Dealer Sit Down on this week's 5 Minutes with Sean. We are lucky enough to have Sales Manager and LinkedIn juggernaut Jeff Larson of Billion Toyota. If you've seen and loved his regular videos, you'll definitely want to check out this sit down interview. With much appreciation the Intro and Outro music is courtesy of the Goran Ivanovic/Fareed Haque DUO
Aug 27, 2018•29 min
Reconnect with your industry. After a whirlwind 72 hour road trip, join Sean this week as he recounts and reflects on a trip out to South Dakota where he met with a few legends in the industry for sit down interviews that will be released in the coming weeks. How often do you get outside your bubble and go see how the other half lives? With much appreciation the Intro and Outro music is courtesy of the Goran Ivanovic/Fareed Haque DUO
Aug 20, 2018•9 min
It's so easy to say yes. We do it all the time. Yes, I do want to sign up on the spot for that new digital service! Of course I'll be in your beta! Yes is easy, but so is no, especially in the world of follow up and prospecting. Are we afraid to say no when we know we don't want to do business with someone? Do we enjoy stringing people along so they think that we want to work with them? Is it that simple? Join Sean this week as he makes a case for saying no when the answer is no.
Aug 13, 2018•7 min
Why do you make changes? It's a fairly big question that can apply to almost every subject, but here we're asking about the why and how you come to the decision to make a change in your dealership. Specifically, why you choose to make a change to your digital marketing. Join Sean this week as he asks and answers this simple, yet powerful question of Why? With much appreciation the Intro and Outro music is courtesy of the Goran Ivanovic/Fareed Haque DUO
Aug 09, 2018•9 min
Shiny Object Syndrome as we call it here at Car Biz can break out at any time of the year though it has been closely linked to those attending 20 Groups and Conferences. Fear not. There is a cure and this week Sean will talk you through how to diagnose, treat and cure Shiny Object Syndrome. With much appreciation the Intro and Outro music is courtesy of the Goran Ivanovic/Fareed Haque DUO
Aug 09, 2018•6 min
How important is the role of the sales manager? We so often talk about how important having a great sales team is, but how important is a great desk manager? Join Sean this week as he offers his perspective from years in the industry about just how important the sales manager is to the success of a dealership. With much appreciation the Intro and Outro music is courtesy of the Goran Ivanovic/Fareed Haque DUO
Aug 09, 2018•10 min
Join Sean this week as he discusses a trend found throughout the industry of believing that all of your resources and budget should be spent on acquiring new leads and opportunities. Don't you have thousands of potential repeat and referral customer prospects in your own database... With much appreciation the Intro and Outro music is courtesy of the Goran Ivanovic/Fareed Haque DUO
Aug 09, 2018•9 min
