Heard about that ‘word gap’? So have we. This episode is to help you improve your communication, even when your patients don’t talk like you do. In this episode, you’ll learn: what all the fuss is about over that gap how it can work against your patient relationships without your noticing 4 things you can […]
“If you’re not an animal person,” the nurse educator told me, “it can be hard to understand how much pets mean to your patients with pets. What you’ve written will help providers understand that.” So if you’re not particularly an animal person, this episode is for you. If, on the other hand, you ARE an […] The post Communication and the death of a pet appeared first on Health Communication Partners.
One of the most common sentiments I have heard from providers is their concern that they are not connecting with patients when they seem to have little in common. This makes sense; in general, it’s easier for us to communicate with people when we feel we have plenty in common. But since you interact with people […] The post What to do when you feel a cultural gap between you and your patient appeared first on Health Communication Partners.
It seems each of us knows someone who has cancer, is in recovery from cancer, or has died from cancer. Near the start of this year, we ran a podcast episode called "Providers, your language may have more power than you realize." That episode begins with a recollection from a woman with cancer about an […] The post Providers, your language may have more power than you realize (Revisited) appeared first on Health Communication Partners.
Is your organization offering implicit bias training? It’s important, and risky, work. In this episode, you’ll learn how implicit bias matters to disparities why facing bias is “risky business” three things to consider as your organization goes forward EPISODE TRANSCRIPT Hi. This is 10 minutes to better patient communication. I’m Dr. Anne Marie Liebel. Recently, […] The post 3 hints for organizations offering implicit bias training appeared first on Health Communication Partners.
Health is not a level playing field. To understand people's health-related actions and words, it is helpful to consider the influence of context. In this episode, you’ll learn about the relationships between context and our language, thinking, and health why it’s important to take context into account one simple question you can ask your next […] The post “I can’t follow my patient home” appeared first on Health Communication Partners.
I get to say ‘pee pee’ a lot in this episode about improving patient communication. You’ll learn: some of what we take for granted when we speak the work that words do in health-related conversations 3 things you can do to improve your communication with your next patient. EPISODE TRANSCRIPT Hi. I'm Dr. Anne Marie […] The post From “pee-pee” to “pee” to “urine:” how words work in health appeared first on Health Communication Partners.
A deficit perspective relates to the common tendency to see someone different than us as somehow less than us. In this episode, you’ll learn about how common deficit perspectives are in health care some of the damage they can do two things you can do to turn away from a deficit perspective in your practice. […] The post How to ditch the deficit perspective appeared first on Health Communication Partners.
When we're talking about health, sometimes it can feel like we're speaking different languages. Different groups have different ways of talking and thinking about health, wellness, and healthcare. So who’s in your neighborhood when it comes to health communication? Who do you find it easiest to talk with? And what does it take to talk […] The post Who are the people in your neighborhood (when it comes to health communication)? appeared first on Health Communication Partners.
I’m just back from New York, where I gave a webinar at Columbia University through the Mailman School of Public Health and Region 2 Public Health Training Center. This podcast episode takes up part of what I talked about in the webinar: unconscious bias as it shows up in our language. We all want our […] The post Using microaggressions as a tool to address unconscious bias appeared first on Health Communication Partners.
This episode was almost titled “Reflective practice prompts for people who can’t stand reflective practice.” Reflective practice is a term that elicits groans. And sadly, that reputation is more than a little justified. If this echoes your feelings about reflective practice, you’re not alone. Here are 12 ways to get yourself thinking that won’t bore […] The post 12 Reflective practice prompts for health professionals appeared first on Health Communication Partners.
Health literacy continues to be talked about. But what do we mean when we talk about it? What one physician–and a group of researchers–had to say may surprise you. Hi this is 10 minutes to better patient communication. I'm Dr. Anne Marie Liebel. A few months ago, I decided to conduct an informal survey. I'd […] The post What does health literacy mean to you? appeared first on Health Communication Partners.
If you’re a health care provider, you educate patients in some way. Theories about education, like any others, can morph over time. This episode invites you to consider what you’ve been assuming about learning and learners. And I give you two things to keep in mind for the next time you educate a patient. EPISODE TRANSCRIPT Hi, […] The post 2 things to remember when educating your next patient appeared first on Health Communication Partners.
Your words matter. Maybe more than you think. But why the piranha picture? Listen to find out. EPISODE TRANSCRIPT Hi. This is 10 minutes to better patient communication. I'm Dr. Anne Marie Liebel. I was recently speaking with a woman who has Stage III ovarian cancer. We were talking about the language that gets used […] The post Providers, your language may have more power than you realize appeared first on Health Communication Partners.
In this episode, you'll learn a quick way you can increase the chances you're assessing what matters when it comes to patient education. sample questions you can ask yourself and your next patient some exciting news about your use of medical metaphors! SHOW TRANSCRIPT Hi this is 10 minutes to better patient communication. I'm Dr. […] The post Do your assessments measure what matters? appeared first on Health Communication Partners.
You want to do better with your spoken communication. Who better to turn to than the Ancient Greeks? They knew a thing or two about high-stakes verbal communication. In this episode, you’ll learn the 5 elements of any oral communication what you can learn from that annoying news anchor you can’t stand a quick way […] The post Patient communication: Aristotle helps you break it down appeared first on Health Communication Partners.
When’s the last time you thought about your goals for educating a patient? Really and honestly? As no-brainer as it may seem, you’d be surprised what you can gain from stopping and thinking about your patient education goals. Doing so can save you time and frustration. In this episode, you’ll learn: why thinking about goals […] The post What are you trying to teach your patient? appeared first on Health Communication Partners.
Einstein famously promoted the value of curiosity, in life and in scientific endeavor. This episode asks you to try taking an attitude of curiosity–toward patient knowledge. Patient or ‘lay’ knowledge is an important part of patient communication. And wow, does it vary widely. I'm inviting you to think about how you take up and make […] The post 4 benefits to eliciting patient knowledge appeared first on Health Communication Partners.
Sometimes, patient teaching just doesn’t go well. You’re doing what you can, but you can tell you’re not getting through. There is hope! In this episode, you’ll learn why you want to separate your plan from your goals how to pivot in the moment three steps that will shift a patient education that’s not going […] The post How to pivot when your patient education isn’t working appeared first on Health Communication Partners.
You know your stuff. This episode is about how you're using your medical knowledge during patient education. Specifically, you’ll learn about one crucial shift you can make in your language to improve your patient education. EPISODE TRANSCRIPT Hi This is 10 minutes to better patient communication. I'm Dr. Anne Marie Liebel. In this series, I […] The post How a small change in what you say can improve your patient education appeared first on Health Communication Partners.
Examining and addressing unconscious biases has become an important goal for many in the medical community. Everyone has it, and the consequences are significant. But addressing it is slow and difficult work. In this episode, you’ll learn: people’s personal fears around unconscious bias people’s concerns about organizations & institutions when it come to discussing unconscious […] The post Why talking about unconscious bias can make people nervous appeared first on Health Communication Partn...
Health literacy is one of the hottest topics in health communication. In this episode, you’ll learn 11 quick things you and your colleagues can do to prepare for patients with low literacy, and help improve all patients’ health literacy. Show Transcript: Hi This is 10 minutes to better patient communication. I'm Dr. Anne Marie Liebel. […] The post 11 Tips to Improve Patients’ Health Literacy appeared first on Health Communication Partners.
Are your metaphors missing some of your patients? In this episode, you’ll learn about: what makes metaphors work the two parts of a metaphor metaphors to avoid Don’t forget to subscribe to us in iTunes, and rate & review! We read ’em. EPISODE TRANSCRIPT Metaphors and analogies are favored tools of poets — and doctors. […] The post Reducing cultural bias in your medical metaphors appeared first on Health Communication Partners.
Patient misconceptions are one of the most popular topics among the providers Dr. Liebel’s met. It seemed a good place to start the series! In this episode, you’ll learn about: what misconceptions really are and where they come from, how embracing misconceptions can improve patient relationships, making misconceptions your secret advantage in patient education. Don’t […] The post How patient misconceptions can be your secret advantage appeared first on Health Communication Partners.
Welcome to the series 10 Minutes to Better Patient Communication In this episode, you’ll meet Dr. Liebel, and you’ll learn: the story behind this podcast and how it came to be, who Dr. Liebel is and why you're here together, what you can expect to learn over the course of the series. Don’t forget to […] The post 10 Minutes to Better Patient Communication Podcast Series Introduction appeared first on Health Communication Partners.
