One of the important developments in health literacy research is the shift toward approaching health literacy as an interaction. This can sound a bit challenging, but fear not! In this episode, you’ll learn about one remarkable person, and one powerful, nearly century-old concept, that can help you understand health literacy as an interaction. EPISODE TRANSCRIPT […] The post Health literacy as an interaction, Part 1 appeared first on Health Communication Partners.
Oct 18, 2019•11 min
Time is always a factor for health providers, and Pharmacists are no exception. In this episode, Dr. Paul Ranelli from the University of Minnesota College of Pharmacy's Duluth Campus tells us about one concept that helps him and his students get the most out of their time with patients–even if they only get a minute! You […]
Oct 04, 2019•9 min
Stigma is created and perpetuated partially through everyday language. Learn about steps to help you be aware of the terms you use around mental health. Image by Silentpilot from Pixabay EPISODE TRANSCRIPT Hi. This is 10 Minutes to Better Patient Communication from Health Communication Partners. I'm Dr. Anne Marie Liebel. Earlier this week I was […] The post Mental health stigma and our everyday language appeared first on Health Communication Partners.
Sep 20, 2019•11 min
Right now, I’m supporting the folks at Cleveland Clinic in their ongoing work addressing bias. I thought this would be a good time to replay an early episode, where I talk about some of what I’ve learned over the years about people’s fears around addressing bias. Episode transcript Hi. This is 10 minutes to Better […] The post [Rebroadcast] Why talking about unconscious bias can make people nervous appeared first on Health Communication Partners.
Sep 06, 2019•11 min
Metaphors are everywhere in healthcare. They’re powerful teaching tools and memory aids. But are you saying what you think you’re saying? In this episode, I'm giving you two tools to help you think about the metaphors you use, so you can have a better chance of giving the message you want to give. Image by John Hain from […] The post Two ways to improve the metaphors you use appeared first on Health Communication Partners.
Aug 09, 2019•9 min
It’s the 50th episode of 10 Minutes to Better Patient Communication! What happens when two complete podcast newbies start a series? How did we make it to 50 episodes on different topics? Go behind the scenes to hear our story, and what’s coming next. EPISODE TRANSCRIPT Hi, this is 10 Minutes to Better Patient Communication […] The post The story of our first 50 podcast episodes appeared first on Health Communication Partners.
Jul 26, 2019•11 min
I interview Dr. Ann Ancona about a specific communication challenge she faces as a provider and an educator: communication when the patient (or parent) is a medical professional. You’ll learn why this can be a problem, what can go wrong, and what to keep in mind the next time you’re communicating with a patient or […] The post Dr. Ann Ancona on communication when the patient’s a provider appeared first on Health Communication Partners.
Jul 12, 2019•10 min
You have information that will help your patients be healthier. But what about when you have differences of opinion on what healthy means? In this episode, I'm diving into these differences. And you’ll learn how to keep differences from getting in the way, when they occur between you and your patient. EPISODE TRANSCRIPT As providers, you […] The post What does “healthy” mean to your patient or client? appeared first on Health Communication Partners.
Jun 28, 2019•11 min
Emotion always comes into interpersonal communication. This episode focuses on the emotional impact you want your words to have when you're communicating with a patient or client–and the words and phrases you’re using to make it happen. You’ll learn 3 questions that’ll help you dig into the how and why of your affective communication. EPISODE […] The post 3 Questions to help you evaluate the emotional impact of your words appeared first on Health Communication Partners.
Jun 14, 2019•11 min
Interprofessional communication is all the rage these days! No, seriously, if you want to get work done on big problems, it means talking to people outside your hallway. In this episode, you’ll learn some of the structural issues that can get in the way of interprofessional communication. And how to address them, so you can get […] The post Tackling some structural issues in interprofessional communication appeared first on Health Communication Partners.
May 31, 2019•10 min
Can ordinary language undermine equity? Research has shown that health care providers can unintentionally contribute to health disparities. In this episode, we'll take a look at the role that ordinary, everyday language can play in health disparities, and what you can do about it. EPISODE TRANSCRIPT Recent research has shown how public health, medical care, […] The post How ordinary conversations in healthcare may contribute to health disparities appeared first on Health Communication Partners.
May 17, 2019•12 min
With the move to team-based care, and increased focus on population health, professionals who have not traditionally worked together are finding themselves around the same metaphoric or literal table. In this episode, you’ll learn about three levels of concern that can emerge during interprofessional communication – and what you can do to manage them. EPISODE […] The post Heads up! Managing 3 key areas of concern in interprofessional communication appeared first on Health Communication Partners.
May 03, 2019•11 min
Patient communication can feel like a marathon. It’s certainly a complex set of endeavors. Sometimes, you just need a quick win. In this episode, you’ll learn 5 quick wins that will help boost your patient communication efforts. They’re speedy, they’re right here, and they’re all grounded in a commitment to reducing health disparities. Mark, set, […] The post 5 quick wins for your patient communication appeared first on Health Communication Partners.
Apr 19, 2019•10 min
In this episode, you’ll learn one way health literacy can be a stumbling block. And it might not be the one you’d expect! You’ll also learn three ways around this ‘stumbling block.’ EPISODE TRANSCRIPT I recently talked about health literacy in a session titled: "The Stumbling Block: Health Literacy." The overall theme was building blocks, […] The post Can health literacy be a stumbling block? appeared first on Health Communication Partners.
Apr 05, 2019•11 min
Do you care about communication and education in health care? Good. This episode is for you. No matter what your role is as a health professional, what your specialty or topic is, or who your audience is, this episode is about the single best piece of advice I can give you. That is all. Just […]
Mar 22, 2019•11 min
What does health literacy have to do with apps specifically for chronic disease? Quite a lot, it turns out. In this episode you’ll learn about issues of engagement, accessibility, and relevance when it comes to apps for chronic disease management. You’ll also learn three things you can do to bring into focus the health literacy […] The post Chronic disease apps and health literacy appeared first on Health Communication Partners.
Mar 08, 2019•11 min
It's easy to think about technology and machines as objective, neutral, value-free. But just this month, three recent major organizations–TIME magazine, NPR, and the AMA–have published work about bias in technology. In this episode, my brother Joe (who’s a health IT pro) and I take a look at a TIME magazine article about research into bias […] The post Questioning assumptions in digital health tools appeared first on Health Communication Partners.
Feb 22, 2019•11 min
Whether you are a mentor, have a mentor, or want a mentor, this episode’s for you. I break down four domains–four ways of thinking–about mentoring and mentoring programs that may be helpful to you in the health professions. EPISODE TRANSCRIPT A couple years ago, I had a set of conversations with a physician in Academic Medicine who […] The post Is mentoring on your mind? 4 ways to think about mentoring in the health professions appeared first on Health Communication Partners.
Feb 08, 2019•12 min
I'll invite you, for a moment, not to worry about health literacy, but to see it as something you can work with. In this episode, you’ll learn 4 helpful reminders when it comes to health literacy and your patients. EPISODE TRANSCRIPT In the last several years, health literacy has become the patient safety and quality […] The post 4 useful reminders about health literacy appeared first on Health Communication Partners.
Jan 25, 2019•11 min
Clear communication in digital health tools can be more complicated than it seems. In this episode, you’ll learn about: a surprising communication roadblock in digital health how it can derail a digital health tool two things you can do about it. And for this episode…for the very first time….I have a co-host! (NB We’re talking via […] The post One communication problem that can derail digital health tools appeared first on Health Communication Partners.
Jan 11, 20190
The providers I hear from tell me that they’ve been doing a good job cutting down on their use of medical jargon. And I believe it! Lately, in my experience as a patient (and pet owner, and patient family member), I’m hearing providers use more and more everyday language to explain or define medical phenomena. […] The post While reducing your medical jargon, focus on shared meaning appeared first on Health Communication Partners.
Dec 28, 2018•11 min
Digital health tools, despite their potential, can unintentionally leave people behind – in various ways. In this episode, you’ll learn 3 steps to being proactive about the digital health tools offered in your organization. EPISODE TRANSCRIPT A health care administrator was talking with me about digital health tools. They're everywhere, he acknowledged, pointing to several […] The post Being proactive about digital health tools in your organization appeared first on Health Communication Partners...
Dec 14, 2018•11 min
No, this isn’t about an app. It’s about smart phones, and what they have to teach you about health literacy. In this episode, you’ll learn: how health literacy is hidden in plain sight why it’s not all about reading how smart phones can help you understand health literacy, and reach more patients! EPISODE TRANSCRIPT A […] The post How smart phones can help you with patients' health literacy appeared first on Health Communication Partners.
Nov 30, 2018•11 min
Have you heard of hotspotting? No, not those mobile internet connections. The health system near you is probably hotspotting, even if that’s not exactly what they call it. Hotspotting is the name of one approach to collecting claims data to identify and assist those individuals who frequently use health systems, but are poorly served by […] The post 3 communication tips for hotspotting teams appeared first on Health Communication Partners.
Nov 16, 20180
The rise of non-communicable disease. The opioid epidemic. Widening health disparities. These complex health issues are also complex communication issues. As physicians, providers, public health professionals, medical educators, and patient advocates, you are communicating with people every day about difficult, emotionally-charged, and ‘taboo’ topics. And you are sometimes talking with people from different social and […] The post Do you make these 6 mistakes in your cross-cultural communication...
Nov 02, 20180
Talking about health apps turns out to be a complex health communication issue, wrapped in another complex health communication issue. If you talk about, manage, or develop health apps, this episode is for you. You’ll get a quick glance at the field; why health literacy matters; and three things you can do to stay on […] The post Health literacy and health apps appeared first on Health Communication Partners.
Oct 19, 20180
It’s the first anniversary of the “10 Minutes to Better Patient Communication” podcast series! We’re proud, and we’re grateful to you our listeners. We’re celebrating Health Literacy Month as well. If you’ve ever wondered what all the fuss is about when it comes to health literacy, this is for you. You’ll learn some of the […] The post First anniversary episode: Some health literacy basics appeared first on Health Communication Partners.
Oct 05, 2018•12 min
How do you communicate with patients with whom it seems you have little in common? You know by now that cross-cultural communication matters to outcomes. But it is complex work that merits support. In this episode, you’ll learn about the easily-overlooked first step in cross-cultural communication. And it’s something you can do on your own. […] The post "Any conversation about care is also a conversation about culture." appeared first on Health Communication Partners.
Sep 21, 2018•12 min
The nurse administrator looked at me and said, "Time. Everything is about time." This episode is about not wasting time in your patient encounter when it comes to education. You’ll learn one way to save time when you’re educating patients, why it works, and how easy it is to do. EPISODE TRANSCRIPT The nurse administrator […] The post One way to save time in patient education appeared first on Health Communication Partners.
Sep 07, 20180
During patient education you are often dealing with medical or scientific concepts of great complexity. You already have ways that you like to break these concepts down for your patients. But when it comes to educating people, one size does not fit all. In this episode, you’ll learn 10 different ways you can break down […] The post 10 different ways to organize a complex idea appeared first on Health Communication Partners.
Aug 24, 20180
