🎧 Latest Episode: Online Training for Insurance Customer Service: What You Need to Know! In this episode of the Ridiculously Amazing Insurance Agent Podcast, we dive into the essential components of online training for insurance customer service reps (CSRs) and how it can significantly improve client satisfaction and retention. Whether you're hiring or training new team members, this episode has everything you need to elevate your insurance agency’s customer service to new heights. 🚀 What You’...
Jul 01, 2025•3 min
🎧 New Episode Alert! Customer Service Skills for Insurance Agents You Need in 2025 💼✨ Welcome to the latest episode of the Ridiculously Amazing Insurance Agent Podcast! 🚀 In this episode, we’re diving deep into the essential customer service skills every insurance agent should master in 2025. 🌟 With rising client expectations and rapid industry changes, building strong relationships and delivering consistent value is more important than ever. 🧠 Here’s what we cover: 🤝 Personalizing the cli...
Jun 30, 2025•16 min
What Can a VA Do for Your Personal Lines Team? Discover the Benefits 🚀 Ridiculously Amazing Insurance Agent Podcast: What Can a VA Do for Your Personal Lines Team? Discover the Benefits 🎧 In this episode, we dive into the powerful benefits of incorporating a Virtual Assistant (VA) into your insurance agency, specifically for personal lines teams. Outsourcing tasks can help your agency stay ahead, increase efficiency, and boost profitability! 💼✨ 🔑 What you'll learn in this episode: How VAs ca...
Jun 24, 2025•4 min
🎙️ New Podcast Episode: What Can a VA Do for Your Commercial Lines Team? Improve Efficiency Today! 🚀 Are your licensed agents overwhelmed with administrative tasks? A Virtual Assistant (VA) can transform your commercial lines team by handling essential insurance processing tasks—freeing up your team to focus on growth and client relationships. In this episode of the Ridiculously Amazing Insurance Agent Podcast, we break down how a VA can streamline operations, improve efficiency, and reduce wo...
Jun 23, 2025•8 min
🚀 How a VA Can Help Your Agency | Which Virtual Assistant is Right for You? 🎧 Thinking about hiring a Virtual Assistant (VA) for your insurance agency? 🤔 In just 3 minutes, we break down the best VA options for agencies and how to choose the right fit for your needs! 🎯 📌 What You'll Learn: ✅ How VAs can support your agency with tasks like certificates, quotes, and call handling 📞 ✅ The best countries to hire VAs from (Philippines, El Salvador, India) 🌍 ✅ The difference between licensed an...
Jun 17, 2025•4 min
🚀 Getting Your Agency on Track with a VA: Tips for Success | Ridiculously Amazing Insurance Agent Podcast 🎧 Are you ready to take your insurance agency to the next level with a Virtual Assistant (VA)? 🏆 In this episode, we break down the step-by-step process to onboard a VA successfully—so you can delegate effectively, increase productivity, and keep your agency running smoothly! 📌 What You'll Learn: ✅ How to assess your agency's needs before hiring a VA ✅ Best practices for onboarding and t...
Jun 16, 2025•8 min
🎙️ New Episode of the Ridiculously Amazing Insurance Agent Podcast! Title: Insurance Agency Support Staff Transformation with APP’s Star VAs Are you ready to revolutionize your insurance agency’s support system? In this powerful episode, we’re diving deep into how virtual assistants (VAs) can elevate your agency’s performance — straight from the voices of our star VAs, Louis and Michelle, from the Philippines! 🇵🇭✨ 💡 What’s Inside This Episode? Discover how Agency Performance Partners has bui...
Jun 11, 2025•20 min
🎙️ Ridiculously Amazing Insurance Agent Podcast Episode: Does Your Agency Need a VA? How Virtual Assistants Can Help In this episode, Stephen Herrington teams up with Dakota the Diva of Insurance 💁♀️ to dive deep into the world of Virtual Assistants (VAs) and how they can transform your insurance agency. 💼✨ If you're overwhelmed with admin tasks or struggling to scale your operations, this episode is a must-watch! 💡 In this episode, you'll learn: 🔹 Why hiring the right VA can be a game cha...
Jun 10, 2025•4 min
🎙️ Virtual Insurance Assistant Training: Get Your Team to Buy In & Succeed! 🚀 Would you love a Virtual Insurance Assistant in your agency but worry your team won’t get on board? Or maybe you already have one, but your team isn’t sold yet? 🤔 We get it—many agencies face the same concerns! In this episode of the Ridiculously Amazing Insurance Agent Podcast, we break down exactly how to get your team to embrace a Virtual Insurance Assistant and maximize their role in your agency. ✅ 🔹 What Y...
Jun 09, 2025•16 min
📢 New Ridiculously Amazing Insurance Agent Podcast Episode! 🎙️🚀 🎯 Topic: Insurance Assistant Job Description - Step-by-Step Guide Are you ready to streamline your agency and boost efficiency with a Virtual Assistant? Before you hire, let’s make sure your job descriptions are set up for success! This episode walks you through the process of crafting a clear, effective, and scalable job description for an insurance VA. 🔎 What You’ll Learn in This Episode: ✅ Assess Your Current Workload – Iden...
Jun 03, 2025•3 min
📢 New Podcast Episode! How to Find an Insurance VA and Hire the Right One for Your Agency 🎙️💼 Struggling with hiring? Rising payroll costs? More work from carriers? 😩 An Insurance Virtual Assistant (VA) might be the perfect solution to scale your agency, reduce burnout, and boost productivity! 🚀 In this episode of the Ridiculously Amazing Insurance Agent Podcast, we dive into: ✅ What is an Insurance VA? Understanding their role and impact on your agency ✅ Different VA Models: As-needed assi...
Jun 02, 2025•15 min
🔥 New Episode Alert: Ridiculously Amazing Insurance Agent Podcast 🔥 🎙️ How to Market Your Agency for Recruitment: Step 5 – Reach Out to Influencers Are you struggling to find top-tier candidates for your insurance agency? In this episode, we're diving into Step 5 of the hiring process — and it’s a game-changer! 💥 📢 Learn how reaching out to influencers and boosting your job postings can help you attract the right people faster and more effectively. 👀 What you’ll discover in this episode: �...
May 28, 2025•2 min
🚀 Ridiculously Amazing Insurance Agent Podcast: Insurance Account Management Tips 📢 Are you over-servicing your insurance accounts? It may seem like great customer care, but it could be hurting your team and business! In this episode of the Ridiculously Amazing Insurance Agent Podcast, we break down why over-servicing leads to stress, inefficiency, and even burnout in your agency. 🔥 Here’s what you’ll learn: ✅ The real consequences of over-servicing insurance accounts 😵💫 ✅ Why the level of...
May 27, 2025•3 min
🚀 NEW Ridiculously Amazing Insurance Agent Podcast! 🚀 Dealing with Stress in the Insurance Industry: It Doesn’t Have to Be Hard! Is being an insurance agent stressful? For many, the answer is a resounding YES—but it doesn’t have to be! 😌 In this episode, we break down how top-performing agents stay calm, cool, and covered while handling daily challenges strategically instead of reactively. 🔥 Here’s what we cover in this episode: ✅ The biggest stressors for insurance agents—and how to reduce ...
May 26, 2025•11 min
🚨 We’re Hiring — and We’re Sharing the Real Numbers! 🚨 In this episode of the Ridiculously Amazing Insurance Agent Podcast Job Posting In Insurance Agency: 56 Applicants in 18 Hours, we’re pulling back the curtain on what it takes to recruit in today’s market as an independent insurance agency. 🎧 We walk you through: 📌 How we posted jobs on LinkedIn & Indeed 🔢 The numbers: 56 applicants in just 18 hours 💸 Cost per platform: $218 for 56 vs. $180 for 5 🧲 Why casting a wide net helps us ...
May 21, 2025•3 min
🎧 NEW EPISODE: How to Improve Insurance Culture & Reduce Stress! 🚀 Stress in an insurance agency doesn’t just affect one person—it impacts the entire team! A negative culture can lead to burnout, low morale, and decreased productivity. In this episode of the Ridiculously Amazing Insurance Agent Podcast, we explore how fostering a positive agency culture can reduce stress, boost efficiency, and create a thriving work environment. By promoting optimism, healthy habits, and adaptability, agen...
May 20, 2025•4 min
🔥 NEW Ridiculously Amazing Insurance Agent Podcast Episode! 🔥 How to Handle Stress in Insurance Operations & Stay Productive Insurance agency operations should reduce stress, not create more of it! 🚀 Yet, many agencies find themselves overwhelmed, with inefficiencies causing frustration and burnout. In this episode, we break down stress-busting strategies to help independent insurance agents stay productive, organized, and calm. 💡 In this episode, we cover: ✅ How agency operations can mi...
May 19, 2025•17 min
In this exciting episode of the Ridiculously Amazing Insurance Agent Podcast, we’re taking a deep dive into how Kilgo Insurance has leveraged APP training to fuel incredible agency growth and long-term success! 🎯💡 If you're an independent insurance agent looking for proven strategies to strengthen your agency, boost productivity, and improve team performance, this episode is packed with actionable insights just for you! 🎧 🔥 What you’ll learn in this episode: ✅ How Kilgo Insurance transformed...
May 14, 2025•25 min
📢 Building a Loyal Insurance Team: Stop Employee Turnover! 🚀 Employee turnover can be a major challenge in the insurance industry—but it doesn’t have to be! In this episode of the Ridiculously Amazing Insurance Agent Podcast, we sit down with Steven Harrington Dakota of Insurance to uncover the secrets to building a loyal, high-performing team that sticks around. 🏆 Key Takeaways: ✅ Hire for Culture Fit – Bring in the right people who align with your agency’s long-term goals. ✅ Structured Onbo...
May 13, 2025•4 min
🚨 How to Retain Insurance Agents by Reducing Stress | Ridiculously Amazing Insurance Agent Podcast 🚨 The insurance industry is facing a turnover crisis—but what if the key to keeping your best team members isn’t just higher pay or better benefits? It’s reducing their stress! 💡 Employee retention is more important than ever: ✅ Insurance turnover rates have risen from 8-9% to 12-15% 📉 ✅ Replacing a team member can cost 50%-150% of their salary 💰 ✅ High stress leads to absenteeism, burnout, an...
May 12, 2025•22 min
🎙️ Ridiculously Amazing Insurance Agent Podcast Episode: Interview Questions For Insurance Agency Hiring Process (Step 3 Explained) 🚨 Ready to level up your hiring process? In this episode, we break down Step 3 of our 5-step interview system—focusing on how to ask the right questions to find the right people! 👥 This one’s for independent insurance agents who are serious about building high-performing teams without wasting time on bad hires. ✅ Here's what we cover: 🔹 How we use Google Forms t...
May 07, 2025•3 min
🎙️ How Insurance Agents Can Manage Stress & Stay Focused | Ridiculously Amazing Insurance Agent Podcast Feeling overwhelmed as an insurance agent? You're not alone! In this episode, we’re diving into practical strategies to help you manage stress, stay focused, and keep your mindset in check. 💡💼 ✅ Here’s what you’ll learn: 🔹 Focus on what you can control—your reaction, attitude, and stress level. 🔹 Let others handle their responsibilities—don’t carry unnecessary burdens. 🔹 Set clear ag...
May 06, 2025•4 min
🚀 Stress Management for Insurance Agents: Thrive Under Pressure | Ridiculously Amazing Insurance Agent Podcast 🎧 Feeling overwhelmed by non-renewals, rate increases, and tightening markets? You're not alone! The stress of being an independent insurance agent is real, but guess what? We can help you handle it like a pro! 💪✨ In this episode, we dive into clear, actionable strategies to identify, manage, and move on from stress—because while we can't eliminate it, we can learn to thrive under pr...
May 05, 2025•17 min
🎧 Welcome back to the Ridiculously Amazing Insurance Agent Podcast! 🚀 In this latest episode, we dive into Building a Strong Recruiting Strategy: Attracting Top Talent for Your Agency 🏆 As an independent insurance agent, finding the right candidates for your agency is key to long-term success. In this episode, we share actionable strategies for building a strong recruiting process that attracts top talent and ensures a perfect fit for your team! Here's what you'll learn: ✨ Key Takeaways: 🔍 O...
May 01, 2025•5 min
🎙️ Ridiculously Amazing Insurance Agent Podcast: How To Be Efficient In Insurance Reducing Burnout Through Time Management ⏰✨ In this episode, Theresa from Agency Performance Partners shares practical strategies to help independent insurance agents improve efficiency, reduce burnout, and reclaim control of their time! 🕒💼 Discover how time management can transform your day-to-day operations and elevate your agency’s performance. 🔑 What you’ll learn in this episode: First Call Resolution: Addr...
Apr 29, 2025•3 min
🚀 Latest Episode: Improving Insurance Agent Productivity: Getting Out of Backlog 🚀 In this episode of the Ridiculously Amazing Insurance Agent Podcast, we dive deep into how you can tackle the backlog and boost productivity in your insurance agency! 💼✨ Independent insurance agents, this episode is for YOU! 🎧 What You’ll Learn: The importance of agency processes and documentation to stay on track 📑 How effective communication and organization can transform your workflow 📞📂 Practical tips f...
Apr 28, 2025•17 min
🚀 Welcome to the latest episode of the Ridiculously Amazing Insurance Agent Podcast! 🎧 In this episode, we dive into Hiring Success Strategies in an Agency: How to Build Your Dream Team 🏆 As an independent insurance agent, hiring the right talent is crucial to the success of your agency. In this episode, we share practical tips and strategies to help you hire effectively, avoid desperation, and attract top candidates! Here’s what you’ll learn: ✨ Key Takeaways: ✅ Clarity is Key: Understand exa...
Apr 24, 2025•2 min
📢 Daily Insurance Tasks: 10 Ways to Optimize & Improve Efficiency! 🎯 | Ridiculously Amazing Insurance Agent Podcast 🎙️ 🚀 Struggling to keep up with daily insurance tasks? Managing an agency efficiently requires the right strategies to streamline workflows, save time, and boost productivity! In this episode, we’re sharing 10 proven ways to optimize your processes so you can focus on what really matters—serving clients and growing your agency. 📈 ✅ Here’s what you’ll learn: 🔹 The top dail...
Apr 22, 2025•5 min
🎙️ Welcome to the Ridiculously Amazing Insurance Agent Podcast! 🎙️ In today’s episode, we’re diving into Insurance Agency Sales Techniques: Master Conversations & Boost Efficiency! 🚀 This episode is a sneak peek into our new Agency Efficiency Program, where we equip you with the tools to have skilled, efficient conversations and manage client relationships with ease. 🔑 What you’ll learn in this episode: 📞 Handling Difficult Conversations: Stay calm and organized under pressure. 🙋♂️ De...
Apr 21, 2025•12 min
Insurance Customer Relationship Management Plans: Boost Client Satisfaction! 🚀 | Ridiculously Amazing Insurance Agent Podcast 🎙️ In this episode, we dive deep into insurance customer relationship management plans and how they can help you boost client satisfaction while fostering long-term relationships. Discover how small adjustments to your CRM strategy can enhance the way you interact with clients, build trust, and keep them coming back! ✅ In this episode, you'll learn: 🔹 How to develop ef...
Apr 15, 2025•3 min