Is Fun A Dangerous Expectation In Organizational Culture? - podcast episode cover

Is Fun A Dangerous Expectation In Organizational Culture?

Jul 03, 202451 minSeason 2Ep. 22
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Episode description

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In this episode, we examine the use and misuse of "Fun" in company values, recruitment, and workplace culture.

Our prescription for this episode: take the time to understand the complexity of the actions and initiatives you take when building your employee experience and employer brand. Otherwise, you can end up creating chaos solutions that will have negative and unexpected consequences.

You can reach out to us to talk more about employer branding (we know some great people who can help!) at [email protected] or through our LinkedIn page at https://www.linkedin.com/company/roman3

Past episodes referenced:

S2 E10: Are Your Current People and Culture Strategies Resolving Problems Or Creating Chaos?
S2 E11: Should Companies Be Doing Employee Engagement?
S2 E14: Should We Be Hiring For Fit?

About Our Hosts!
James is an experienced business coach with a specialization in HR management and talent attraction and retention. 

Coby is a skilled educator with an extensive background in building workforce and organizational capacity.

For a little more on our ideas and concepts, check out our Knowledge Suite or our YouTube Channel, Solutions Explained by Roman 3.

Transcript

[ANNOUNCER]

Breaking down everyday workplace  issues and diagnosing the hidden sickness,   not just the obvious symptom.  Our hosts, James and Coby.

[COBY]

Did we lose a patient?

[JAMES]

No, that's just my lunch.

[COBY]

Hey, thanks for joining us. I'm  Coby, he's James. And let's get started   with a question. Is fun a dangerous  expectation in organizational culture?

[JAMES]

So, yes, when fun is the outcome  that you're trying to achieve with your   workplace culture, it's problematic at best. I  mean, the root of this problem kind of comes,   down to define fun for me. Even between you  and I, who share a lot of similar interests,   we have a lot of shared experiences, we  have similar backgrounds and upbringings.  

What we find fun is not the same. And one of the  reasons why we really wanted to talk about this   topic is because personally we've been seeing a  rise in not quite horror stories, but certainly   not good stories about companies who focus on  fun as the outcome. things like prioritizing   fun in the interview process, ah, where it  seems like every other question is, you know,   what does the candidate find fun? How are they a  fun person? Are you fun? Do you like fun? All of  

these? This is such a fun workplace. And almost  focusing on fun rather than competency, as the   driving decision making process to companies that  are, you know, they cling desperately to this idea   of fun that you know, they're still this fun  startup, even though they're ten or 15 years   into the supposed startup stage, because they've  hinged their entire identity on this one very  

shallow aspect of being fun. So what I'm hoping  that we're, our conversation today, we're going   to try and really break down this idea of fun  and hopefully provide a bit of an alternative.

[COBY]

Yeah. This idea of, you know, like,   of kind of shifting kind of the impression  that people you have on people as far as a   place to work around fun. I think some of  the, some of the increased use of it is,   again, there has been because of the kind of  like, you know, international, issues around   talent attraction and retention. These are  two huge topics that are top of mind for most.

[JAMES]

It's not going to be a  surprise to anybody listening.

[COBY]

Exactly. So a lot of  it is trying to say, okay,   well, you know, we're starting to take things  like employer branding more seriously or trying   to take things more like, you know, our, you  know, our outwards communication or our kind,   of like, you know, what, what defines  us as an employer? And so there's,   so I think this is why we're seeing this happen  more and more. Is people trying to figure out   this whole idea of differentiation, like,  what makes us different from other people?

[JAMES]

I mean, they need to do that. I mean,  companies absolutely have to have an employer   brand. They have to have, just like it's important  in the consumer market to have a value proposition   to your consumers. You need to have some sort of  value proposition to your potential employees.

[COBY]

Absolutely. And again, that is important.  But I think what is where the issues are arising   is this idea of really, not fully thinking  through the depth and complexities that come   along with these efforts, almost like trying to  make shallow, decisions to create shallow brands,   because we just want to get that box checked so  we can get back to business. Not realizing this is   kind of what your business needs to be about now.  You can't just say you got to live and breathe it  

every day. Right? But, but regardless of that,  you know, getting back to kind of like, what,   what this looks like, kind of like, you know,  when we try and prioritize this idea of fun,   is it kind of, it kind of really does confuse  people who are not necessarily like, you know,   totally vibing with what you're putting out there. 

Right. I mean, I mean, you know, the idea of like,   you know, if I was in a job interview and,  you know, being a very, you know, competent,   you know, very knowledgeable, very experienced  kind of person for a job that's applying for,   we're assuming, and, you know, and there was this  shift towards, like, you know, like, trying to   kind of find out how fun of a person I am. If  I'm not, like, fully getting. We're on the same   wavelength, I'm m not totally vibing with you. 

That's going to make me kind of uncomfortable.   And I think that it's something where we have  to kind of realize there's this situation that,   not everybody's on the same page. And I think you  said it well, when you're like, what defines fun?

[JAMES]

Yeah. I mean, that's what, for  me, one of the big issues I take with it,   and there's several. It's like you  said, if I'm in an interview for a,   if I've applied for a job, I'm really  excited about it, matches my skills,   my interests. It's something that I  have probably spent a long lot of time,   preparing myself for this interview process. I  would fully expect that what would be the most   important thing in the interview to find out is  am I competent and capable of doing the work?  

Right. I would be. I would be thrown for a loop  if I sat down into an interview process and the   questions weren't about, you know, this, you know,  situational, or how would you handle this? Or tell   me about your experiences. It's, well, how fun  are you? Or what do you do for fun? Well, my fun   has nothing to do with work. I don't go to work  to have fun, even though I have my own business.   Right. And I have a lot of autonomy over what I do 

day to day. But I have fun at work as an oatmeal,   as a byproduct of the work that I do, as a  byproduct of the people who I work with, not   because I'm going to work to find fun. I want to  have fun when I go home to decompress from work.

[COBY]

Yeah. And I mean, and I think that, like  you kind of were saying earlier, the idea of like,   you know, this is a fun place to work. We have fun  here. You know, we look, we take on fun projects,   we do fun things. You, know, we're all kind  of friends, you know, that kind of idea. In   some situations, that might seem kind of authentic 

and very appealing and like that. And, but like,   in others, it might kind of have the same  cool factor as your middle aged dad trying   to hang out with, with your teenage friends.  Right. I mean, like, it just might kind.

[JAMES]

Of seem like, kind  of like, hello, fellow kids.

[COBY]

Exactly. It might seem very,  kind of, kind of cringey. Right.

[JAMES]

Yeah.

[COBY]

but the thing too is, but I think  that what it really kind of boils down   to is a question of, you know, what, how do  you define fun? Because, like, for example,   I don't think I'm fun. I've never used that as  a way to describe myself. you know, I'm laid   back. I've got a good sense of humor. you know,  but I would not under any circumstances ascribe   myself as fun. And I think part of that because 

to me, I am a outgoing introvert. Right. So,   you know, so, I mean, the idea of introverts  get their energy from, you know, kind of like   the kind of solitary kind of alone time or small  groups, you know, big, you know, public displays,   big group activities really drain an introvert.  actually, it's funny because it's kind of a little   side note, that's something that has kind of  come up in a few other conversations too. Is   people having this on clarity around introverts 

and extroverts. you know what? We actually,   when we did our episode on psychology a few  episodes back, we got some good response to it.   Maybe if you do another one, we should talk about  those differentiations. But anyway, I digress.

[JAMES]

complete sidetrack there.

[COBY]

Total sidetrack. but as someone  that I would not describe myself as fun.   So if that was kind of like what people  were looking for from me, I'm like,   well, I don't love big group events. I don't like  these idea of mandatory, kind of mandatory and   air quotes or un mandatory air quotes, I guess  I should say hangouts after work or, you know,   a lot of these big group activities or this. I  don't, that's not something that I look for in   my work. Like I say, I'm easy to work with, 

I'm laid back, I've got sense of humor. But   that does not mean that I'm looking for BFF's in  my workplace. What drives me is kind of the spark   to achieve and kind of do kind of cool stuff  and kind of have, you know, like, you know,   have an impact. And to me, that's what I look  for. And so some people, they would not describe   how I work or how I interact at work. Fun.  so, you know, I'm like, well, I'm unsure if,   would I fit in here? Would this be a good place 

for me? Because you're kind of putting me on   the spot and stuff that I'm not really, you know,  aware of or I'm not even too sure what you mean by   fun when you're talking to me in the interview. 

So it really kind of creates a bit of ambiguity   and it really does kind of create this kind of  confusing situation that can actually, you know,   really, turn off, you know, highly talented, you  know, highly driven people, you know, if it's,   again, has that, you know, dad hanging with  the teenagers kind of cringey vibe to it.

[JAMES]

Well, yeah. And I mean, it can  create a bait and switch situation where,   if you don't clarify those expectations, I'm going  to think that what I find fun is the definition   walking into the workplace. Right.

[COBY]

Yeah.

[JAMES]

If that's not the case, then I'm going  to feel like I was sold a bill of goods that just,   it's not matching what, my expectations are. And  that is problematic at best, too. But it's not   just about recruitment where we see this. And I  chuckle at the, I, use the example of the startup,   in kind of my initial answer because to me that  feels like the middle aged dad trying to, hang out   with the, you know, be the cool dad, hanging out  with the teenagers, right. Trying to make friends  

with their kids and their kids friends. And like,  it's just, it's so okay if you're in, if you are,   if your company's been around for ten or 15 years  and you still classify yourself as a startup. Are you a failed business? Like,  really though? I mean, startup, the point,   like a startup has, like, that's the beginning  of the business, right. There needs to be,  

you can't be a startup forever. you can't  identify your business as a startup if   you've been in business and generating, like,  if you're pre revenue for 15 years as a startup,   that's an entirely, like, that's problematic at  best. But it's this idea that we're so hip and   cool and fun and we are this, we have beanbag  chairs and we have pizza Fridays and we have,   ping pong tables and, foosball, in the break  room because we are a fun, hip startup.

[COBY]

Well, it's, it's like,   you know, we are trying to emulate  Google's. Google from 20 years ago.

[JAMES]

Yeah, right. Like, it's, but I mean,  it's how we've ended up with these very,   very shallow employee engagement strategies.  Right. Because you're trying to be fun,   but you're trying to be generically fun.

[COBY]

Mm [JAMES]: Right. How can you be generically fun? Well, and the other thing too is let's,  you know, let's flip. We talked about what that   looks like when there's, when there's a mismatch  in expectations. But let's talk about what about   if employees like, yeah, this is what I want.  I want this fun workplace, then the question   kind of becomes, okay, so, you know, I'm going  to my job because my job is fun. I'm going to  

have fun there. I'm going to play on a foosball  table and this, but like, when, you know, whoa,   man, why you asked me to do work, this was  a place for fun. You know what I mean? Like,   you know, so where's the prioritization of it?  Right? Because, I mean, what do employees need   to expect from you as an employer if this is a  fun workplace? What is the, you know, ratio of   actual hard work to fun? You know? You know what 

I mean? Because, because that's something that's   also tough too, is you come here for the fun.  You don't come here for the work. Well, then   why are you bugging me to work if that, that's  not what this place is about right. So there's.

[JAMES]

Well, and who has  ever had a job where every   aspect of it has been something that you enjoy?

[COBY]

That's not a thing.

[JAMES]

It's. No, it's not. I mean, I mean,  going back to us, like we own our company,   like we should have greater autonomy in  terms of deciding what we want to do,   what projects we want to take on than most  people have. We are fortunate that way. Yeah,   but there are still a lot of things that have  to be done that are not fun for us to do.

[COBY]

Exactly. And I think where  we're going, where we're going,   I think where we'll end up having a bigger chunk  of the conversation.We'll be talking about,   you know, what, how this expectation  of fun can set people up to fail.

[JAMES]

Yes.

[COBY]

And so, we classify kind of. So a lot  of the results, the consequences of, again, this   prioritization of fun used poorly can create what  we call a chaos solution. So we did an episode a   little while back about creating chaos solutions,  which are basically, when you initiate something   without fully understanding the complexity of it  and ends up creating kind of, a, domino effect of   problems that make you often kind of worse than  when you started. so a few episodes back that we  

talked about that. So if you're curious about  this idea, check that episode out. But really,   I think what we'll talk about is there's a number  of chaos solutions that come from this fun. And I   think the first one that we'll talk about was what 

you said earlier about employer branding. Because   again, trying to make an employer brand without  understanding the complexities behind branding and   what fun could mean really does create this chaos  solution where like I say, there's the bait and   switch, there's this idea of the skills mismatch.  There's the idea of, people with high skilled   people and feeling like this would not be a place  that they want to work because they won't be   able to, they don't know what's expected. 

But it also kind of creates this generic,   idea of we're kind of trying to make, we're  trying to have fun without really defining,   without saying what it looks like and kind  of hoping that this one word will do all the   heavy lifting for us. So it really does  kind of create some major issues around   employer branding when we try and lean  into this. We're Google from 2000, right.

[JAMES]

And I think for me, it presents a  like, from the employer branding perspective,   it's just if the only value that  you can offer your employees is fun,   then are you a stable business that I want  to attach myself to for the next x number   of years? Right. Am I actually going to be  able to grow my career with you? Or is this   just a place for me to hang out and collect a 

paycheck until it goes down in flames? I mean,   yeah, if that is, if the cornerstone of  the value that you offer people is we are,   we are just here to have fun. Okay. Then I know  going in this is a, or my perspective personally  

would be this is a sinking ship. So either  I'm here to collect a paycheck for as long   as I possibly can and then try to get out before  the whole place burns up, or I'm looking for an   opportunity to actually grow and advance my career  and I'm going to choose somebody else over you.

[COBY]

Right, well, and we should also clarify  too. and m we should probably just say this a bit   earlier. Is that often this commitment to fund  or this commitment to fund. Sorry. Can look,   a few different ways. Sometimes it's as overt  as this is one of our core values in our mission   statement. And, you know, and often that's more  in kind of that more startup mentality like that.  

But even in kind of more traditional companies  that, you know, may not, you know, structure or   structure like the startup piece, there might be  this newer shift where we're trying to kind of   like, you know, differentiate ourselves by saying 

this is a fun place to work. Like, you know, and,   and, you know, and, you know, and we, and our  employees, you know, look for employees who are   here to have fun and, and it's it's a bit, it's  not as kind of overtly, you know, in your face,   it's a bit more of like, you know, part of the  trend of the conversations and trend of kind of   the shift that they're trying to make. But again, 

that's shallow shift. So it's something that,   you know, it's, it can look different in different  companies and it is something that again, like,   you know, it's, it's how they're trying to  portray it and what they're, and what they're   trying to think that means. But also by checking  that one box, what boxes are you unchecking?

[JAMES]

Yeah. And it's, to me, for me,  it is the focus on fun as an outcome.

[COBY]

M right.

[JAMES]

As it, our objective here is to  create a fun environment. I have no problem   with having fun at work. that's not, to me,  that's not the issue. It's not that people   should not have fun at work. It's that fun at  work should be a byproduct of doing good work,   of doing work that you find fulfilling, of  doing work that you are actively engaged in.   In working with people where you feel like you 

belong. Right. It's the byproduct of having a   good workplace culture where people,  you know, feel psychologically safe,   where they feel included and that they belong,  and where they have work that engages them.

[COBY]

Right.

[JAMES]

Will, create that byproduct  of people will naturally have fun at   work. But if you focus on fun as the objective,  you're going to miss the depth and quality of,   workplace culture that will just  bring so much more productivity,   so much more fun in the end, if you  don't focus on fun as the outcome.

[COBY]

Yeah. And I mean, kind of going  kind of. I don't know what you talked about,   kind of with. Of engagement, everything like that.  We've talked about this a few times. I'm not sure   we talked about the podcast or not, but, kind  of the difference between focusing on employee   happiness versus employee engagement, because,  I mean, one of the things that can be as, again,   as much as a chaos solution as fun can be is  kind of happiness as a focus. Right. We want  

employees to be happy. Well, happy is great, but  you can be happy and complacent, you can be happy   and lazy. You can be happy and absolutely  phoning it in. Like, I'm getting a great   paycheck and I do nothing. And some people, that  could be the pinnacle job that they're trying to.

[JAMES]

That's what makes them happy at work.

[COBY]

Exactly. Whereas the idea, you're  right, just like we talked about in an episode,   about a previous episode about, should people,  should companies be doing employee engagement?   And our kind of cheeky answer to that is, no,  you shouldn't be doing engagement. You should   be creating the culture that engages people.  and engagement, kind of, like I said, with fun,   it's kind of a bit of. It's the consequence.  It's natural consequence. It's the outcome.  

It's the results of creating the right culture  where people are, again, psychologically safe,   feel like they belong and are engaged in  their work. Right. And they find motivation,   enthusiasm in the work that they do. And so  with happiness, it kind of is really. It's   kind of almost like the other side of the coin,  or very, at least very similar. The idea of, like,  

you know, should we be happy at work? Well, again,  that could be a byproduct of having motivation,   enthusiasm in your work, which is how we  define engagement. But engagement should be   the thing that you're trying to create, not  necessarily happiness, because happiness will.   Will maybe not. M people may not be as happy if  they're well paid, motivated, and enthusiasm than   if they're well paid to do nothing. But, You  know, there's still a level of happiness that  

you can achieve by. By having a very engaged  and motivated and enthusiastic workforce.

[JAMES]

Yeah, I like the happiness, tie in  because it also ties very close to things like   job satisfaction. And you don't want unhappy  employees. Right. If people are actively unhappy,   just like if they are actively. If they have.  If they are dissatisfied with their jobs,   that's going to create a whole bunch of issues  for you. performance, productivity, otherwise,   culture, toxicity, complacency, you name it.  But with happiness, you don't want unhappy  

employees. But do you necessarily need everybody  to be happy at work all the time? No. They need   to do their job. They need to be productive. They  need to be compensated, properly for the work that   they do. They need to be treated with dignity  and respect. And if they are happy with that,   wonderful. But as long as they're not  actively unhappy and causing problems,  

fine, great. Don't really care about happiness  in the workplace, because, again, our focus,   the objective we are trying to, achieve as a  business, is not happiness. It's to create a   culture, hopefully where people will be happy,  hopefully where people will have fun. But we   have a job to do, and that's not always fun,  and it's not always going to make you happy.

[COBY]

Right. And it's funny. So one of the  other, So, like, I guess the third chaos solution,   you know, meaning, employer branding being one,  employee, engagement being another third one,   is the idea of, like, fit, right. So, like  we talked about in a couple episodes ago. Oh,   this is. I'm just really referring  back to a bunch of old episodes.

[JAMES]

So are we just doing a clip show  here or what? That's what. Yeah, well, I mean,   when we. The podcasts going on two years now,  so we've. We've had a lot of, topics covered.

[COBY]

Right. But going back to the episode we  did on, should we be hiring for fit? One of the   things that we talked about there is, kind of like  our SPECtrum program where the idea, like, you   know, that there's different, roles in. For highly  successful teams. And, like, you know, it's like.   And I, you know, four of the main ones, you know,  others, the finders who are the explorers and kind   of look for new opportunities and kind of bring 

opportunities to the organization. There's binders   that are the kind of people focus like, you  know, bridge builders, kind of like, you know,   the people people, right. you know, when we see  companies that are kind of trying to hire for fit   and trying to hire people that they think will  have fun working with them, you know, those kind   of like great people, those two kinds of skills  that send a bubble to the top because they're   often kind of like, you know, extroverted. They're 

often very people focused. They're also very   enjoyable to work with and, you know, again, very,  very important skills to have in the workplace.  

But we talk about a strength based team. Those  two skills alone don't necessarily can't achieve,   the entire job because two of the other ones are  the minders, which are more the administrators,   the detail focus, kind of like keeping people on  schedule, and the grinders who often are kind of   the workhorses that kind of bury their head and  kind of do a lot of the digging and stuff like  

that, they're very focused on the work. Those two  types of people often don't appear on the surface   to be as much fun as the outgoing, extroverted  finders and binders, but they are essential to   keeping things on task and the work getting 

done. So, you know, when you're trying to,   again, build teams and you're too focused on  fun, you might again overstack people that are   the finders and the binders who are, again,  that, that easy, overtly traditional sense of   what fun might look like and missing two of the  key elements, actually getting the job done and   the whole idea of, like, you know, being able  to kind of have this well rounded team and   highly successful, high performing team requires 

a mix of different skill sets in order to achieve   that. And if kind of that baseline that you're  trying to look at as a key filter or key lens   when you're assigning tasks, building teams,  hiring people, whatever it might be, is this,   you know, how is this going to be fun? How's it  going to be the most enjoyable? How is everyone   going to be the happiest to work with that? You  know, that idea, that morale piece, you know,   sometimes you have to realize that you need, you 

know, you can't just, you know, yeah. You know,   you have to look at, again, from that broader  setback, understand the complexity of what makes   effective teams, just like understanding  complexity of what fun could really mean.

[JAMES]

Yeah, I I like this point because to me,  it brings to mind years ago, working as part of   small team. And I had a colleague who phenomenal,  smart, driven, incredibly detail focused, and,   brought a tremendous amount to the team into  the organization. Nobody, herself included,   would classify, her as a fun person. Right. That  wasn't what they, that wasn't what they wanted   from work. They were brilliant. The whole. And  their contributions to the team were huge. I mean,  

we were a very. It was a small, team that I was a  part of. And if we had been focused solely on fun,   rather than like we built. It took a while  because my personality can be hard for somebody,   very difficult to work with, very hard for some  people to take. Well, yeah, anyways, moving on.  

it did take some time for us to learn how  to work together, but where we built our   professional relationship was on mutual respect  and competency and what we were achieving,   because we were very, very different people,  personally and professionally. But holy crap,   this person, I would never hesitate to work  with this person again. They were phenomenal   at everything that they did and so brilliant in  their analysis. it was. Anyways, doesn't matter,  

but that exemplifies to me the. Not only the  value of a strength based team, but how. What   a missed opportunity it would have been, if the  organization hired for fun, or had this focus,   because this person certainly pulled their  own weight and probably and, you know,   helped carry the team at times, too, depending  on the projects that we were leading.

[COBY]

Right. And I think, you know, sometimes  when in those kind of situations, you know,   it's often like, well, I really, you know, like,  you know, I only want to, or I only want to, but,   you know, prioritizing working with people  that I like to have a drink with or I like   to hang out with afterwards. Right. And then  that is such, like a terrible kind of benchmark  

to kind of hold team cohesion to. Right. Yeah,  because, I mean, and I think why maybe, you know,   maybe if we had to kind of get to the, get  to the root cause of why that mentality   might still be present, you know, today is when  teams are riddled with job dissatisfaction and   then mutual respect's not there, you know, then  hoping that these people will click is the only   thing that's going to get anything done or keep  them from being at each other's throats. Right.

[JAMES]

Yeah.

[COBY]

So it's almost like, you know, we, you  know, we are, all our employees are miserable,   but if they've got buddies they can hang  out with, then that at least, you know,   keeps them around a little bit longer  than if they were constantly, you know,   fighting with people because  everybody was miserable, right?

[JAMES]

Yeah. If everybody's miserable and  paid terribly and the work environment was poor,   you're never gonna. But hey, if we can  let them have friends at work and try   to use that as the only tie in, to keep  people there. Yeah, yeah, yeah, yeah.

[COBY]

So there may be, there may  be some, some truth to that, right.

[JAMES]

So I don't know that it's ever that   deliberate in the thinking. I don't think  there's ever that level of self awareness.

[COBY]

No.

[JAMES]

but yeah, no, it's interesting.

[COBY]

Ah. And that may be like when  we say it's often in most workplaces,   it doesn't necessarily look like this focus on fun  as being the, again, the mission statements and   stuff like that. When it is that more subtle 

piece. Maybe that's what it might look like   in a lot more common workplaces where it's about  kind of like, you know, focusing on the, on the,   on the fit side of it, about having people that  will fit together, that will be a cohesive group,   that will be like, you know, they'll, they  will enjoy each other because that's the only   thing to enjoy when you work here. but I mean,  like, so it might be more about trying to lean.

[JAMES]

Again, having the, not  understanding what fit means and   using fun as a substitute for, for it is.  A lazy way of trying to get around that.

[COBY]

Yeah. And I think  that, and which is kind of,   again, why you kind of get into a bit of  a chaos solution because the other piece   going back to fit and fun is how does  that impact with like belonging. Right?

[JAMES]

Yeah.

[COBY]

So I mean, you know, so, so then, you  know, cause we talked about in the episode about   fit, kind of like, you know, fitting in and being  a good fit. Right. And fitting in as being more   about like, you know, about assimilation where  being in good fit is more about complementary   skill sets. And when you are fitting in, your  simulating as an expectation, then this idea of,   well you know, we want everyone that has the 

same idea of fun. That is, all the extrovert   people hanging out, grabbing a drink after work,  friends, groups, clicks in a sense. Right. So,   so I think that, you know, that that's kind 

of that too, you know. Well you know, again,   if I'm a serious person that works really hard and  gets a lot of enjoyment out of the work that I do,   but I wouldn't consider myself to be an outgoing  person, was hanging outside of work or would be   fun, then I'm not gonna, then I wouldn't belong  here and I know what's good about your story   about your coworker was that, you know, this was  a person that you enjoy working with. It was. That   was enjoyable to work with. But you wouldn't say 

that you were friends. You wouldn't say that it,   you know, that you guys had a lot of fun hanging  out together at work, but you had great mutual   respect and were able to work very effectively and  enjoyed the work that you did because. Because of   this mutual respect built foundation for your  relationship. And that's not what people would  

classify as fun. So, you know, you miss that  opportunity to have those kinds of, kind of   connections to your coworkers when you're trying  to kind of force this idea of fun assimilated.   We're all, you know, hanging out friends kind of,  kind of piece, you know, happiness focus. Right.

[JAMES]

Yeah.

[COBY]

Is where. Is where I think that, you know,   is where I'll, I get a lot of that  mishmask because of belonging.

[JAMES]

Are people, yeah. Are people mistaking  fun for harmony? Like, are they trying to get to a   harmonious, like, a non conflict riddled  workplace and they think fun is the mean,   is a means of getting there?

[COBY]

That's a really good question. And  actually, I think that, we should jump into   what we think could be some alternatives to  fun in a second. Let's hold that thought.   But one other thing I wanted to add before we did  that. Well, we've kind of said this before about,   like, you know, the, the problem with focusing  on fun with, with employees is, you know,   is really where we're focusing on the majority 

of it. But fun can also be a difficult thing   as far as kind of when it talks about the work  and the tasks that you have, like you mentioned,   you know, you and I, you know, owning our  business, you know, we have, you know,   we have to do a lot of things that aren't 

fun. I think that's something that companies,   and this is probably more in the startup realm,  where there are companies that maybe have fun is   too high of a value piece, because I remember  it's a while ago I came where it was now,   but I read a really interesting article, about, a  CEO from a startup that fun was the biggest part   of their value statement. And what that did was 

had them choosing only fun projects. Often the   expense of the real worst stuff, like the gritty,  the, you know, the, the stuff that was essential   for having them actually build a strong business.  and actually, you know, and if they focus on just   things that they enjoyed, it really, you know,  like, hindered their growth. They kind of had   them spinning their wheels because they weren't  doing the hard, real stuff that's essential to  

business success. They were just doing the  stuff they thought would be the most fun.

[JAMES]

Yeah.

[COBY]

And, and again, and the other thing too  is like, you know, sometimes people mistake fun   in the tasks as being kind of whatever you want to  do. But I think people undervalue the importance   and the job satisfaction that can come from  boundaries and limitations. Right. I mean, we talk   about this when we talk about rules and empower  rules of restrict in our economy, freeway program,   the idea of setting clear rules, clear boundaries, 

clear processes. People can have full autonomy to   work in letting them color right to the corners of  this fence you've built around their authority and   their work. That can be very enjoyable because  it can be. Be very free because it can often   alleviate micromanagement. When you say kind of,  here's how much you can spend, here's how much,   here's the timeline, here's the expectation, 

here's delivery. You create this kind of the   square around what they can do, and then  within that dispense ability, as long as.

[JAMES]

You'Re not doing x, y, and z, have at it.

[COBY]

Yeah. And I think that, you know, that  idea of those, that of people undervalue the.   How enjoyable work can be with a very structured  environment. And I think that that's something   that's totally missed by this idea of  looking at their fun projects or, you know,   are doing only things, taking or only doing the  parts of the job that you enjoy that you find fun   is. I really think that, you know,  there's something that great work   comes from limitations and from, again, the 

structured pieces of the work that we do. So,   I think, yes. So, moving on, why don't we talk  a little bit about some alternatives to kind   of that prioritization of fun. I think  harmony is something that you mentioned   that could be a reasonable. Maybe not the  word you want to have in your, mission.

[JAMES]

No, but I think that's what people are.  People are trying to get to. Right. People are   trying to get to a workplace where that's not  riddled in conflict, that's not riddled in job   dissatisfaction, that's not, you know, so they're,  they, for lack of a better term or option,   they default to fun when what they want is this  idea of, well, the workplace culture hierarchy,  

right? Where people can feel that they belong,  where they have work that engages them,   where they are psychologically safe, where  the factors of the workplace are not creating   job, ah, dissatisfaction. Right. Where people  are treated with, ah, dignity and respect. That's what we're  trying to get to, right?

[COBY]

Yeah. And I think, you know, that  there's not, that that's not a bad option   to kind of consider. If you're trying,  if you're trying to achieve this outcome,   that may be something that might give you a  bit more clarity in how you get there without   kind of all the negative side effects of chaos  solution that might come from something like fun.   I don't think it's perfect. I think that it's an  option. I wouldn't say it's the perfect option.

[JAMES]

I wouldn't use words like harmony  in any type of employer branding, pieces.

[COBY]

It's more as an outcome piece.  The thing that we're striving, what we're.

[JAMES]

Trying to get to.

[COBY]

Yeah. another one that kind of, that kind  of came up. kind of. I remember seeing it before   was from. If you can help me remember  the name of the company. it was about,   I think it was weird or weirdness.

[JAMES]

Oh, yeah, yeah, yeah. We,  were talking about this a while ago.

[COBY]

Yeah.

[JAMES]

And from, zappos.

[COBY]

Right, yeah, yeah, yeah, yeah.

[JAMES]

They've got a, Part of their, is it  their mission statement? I'm going to totally   butcher this, because I'm trying to go off  memory from a conversation a long time ago,   but they have, as part of their mission statement,   like core values, m this  idea of not fun, but weird.

[COBY]

Yeah.

[JAMES]

Which at first sounds really weird.  Right. Until you actually dig into it and it. I   remember our conversation going back and forth  on this and debating it, because how is weird   actually a valuable value or something, valuable  to have and it's part of your workplace. but the   way that it was articulated, the way that  it was actually implemented and used was as  

a means of we value what makes you you. We value  the individual, we value the idea that each person   brings something unique and we're all, in our  own way, kind of weird. I can certainly say I am.   I'm not sure how I would answer that question in  an interview. What makes you weird? But the idea,   I mean, you. Yeah, I wouldn't use it as  an interview question because it could   lead you down a whole road you do not want to go 

down. but I. I kind of like this idea, though,   because it's an, it's a, for lack of a better  word, it's a fun way of talking about what makes   people unique or what makes you different. Right.  And that we actually value the individual over as   you were talking earlier, Kobe, it's not about  assimilation. It's about acceptance. Good fit.

[COBY]

Yeah, yeah, yeah. And, and that's  the thing. Yeah, and I. The idea kind of   everybody is a little weird and the idea  of like, you know, we accept and if you're.

[JAMES]

Not, that's what makes you weird.

[COBY]

There you go. We embrace that. You  can almost feel comfortable bringing your   whole self to work because we get that you're  just, you're a weirdo, like everybody else   that works here. And it's a, it's, it's  also a bit disarming too. Right. I mean,   I think that it's, it's something that you'd have  to do really well if you're going to lean heavily.

[JAMES]

I'd be very, very cautious of,  just trying to plug and play the language   around weird into your employer branding. Please,  please do not take that as a recommendation from.

[COBY]

Here's our advice.  If this is interest to you,   definitely seek an employer branding professional  to help you with that. Don't go far advice.

[JAMES]

Don't go off of our  conversation. Just plug weird into your.

[COBY]

Yeah, no, but, yeah, but this, but it does  kind of bring forward this kind of cool idea of,   again, letting people be accepted for their  uniqueness. And it's also a matter of like,   you know, kind of also there's, there's  that sense of like, you know, you know,   you can be yourself here. And I think that  that gets you a lot closer to the goal that   you're trying to maybe get towards around maybe  even harmony or again, or where you're trying  

to go with fun. It gets you there a lot cleaner,  again, a little bit more work to kind of give you   the context of what we mean by it. But once people  get that, I think it's a much cleaner path there.   Again, it's more. Has to be done upfront around  the messaging and the branding and everything   like that. But I do think that there's value  in there and I mean, it's something that is   again and again, it was Zappos, right? Yeah. the  shoe. The shoe company, right? Yeah. So they,  

I'm assuming I have to go. I can double check,  but I'm, I imagine they do it really, really   well. So it's so suspect. If you want to kind of  get a better idea, look them up and kind of how,   kind of how they do it. but, but again, it's  the, you know, it is an idea of, again, it is   something that might be a better alternative to  kind of get you to where you want to go over fun.

[JAMES]

So maybe the last thing we'll talk  about is, I think from, well, our language,   we talk about in terms of mastery, in  terms of skill mastery, and this idea that,   you really need to identify, value and  use the skills of the people you have,   working with you. Because if you identify  people's skills, if you value their skills,   and if you put those skills into use, you're  going to be allowing people to play to their   strengths greater. You're going to be allowing 

them. I mean, you can't have only work that,   is fun or that is perfectly aligned with that.  But if you can put a greater emphasis on that,   if you, understand the skill mastery and  use that as a mechanism, you will create   the outcome that you're trying to achieve with  fun rather than focusing on it as the objective.

[COBY]

Yeah, no, that that actually is. Is a good  suggestion because, I mean, like, because again,   when we talk about kind of master, comes up, we  talk about kind of our. Our tools and strategies   for employee engagement, stuff like that. And.  And, you know, the idea of letting. Because   actually even kind of going back to the strength 

based teams. Right. Because part of the value of   a strength based team often is kind of, you know,  the idea of mastery is kind of kind of built in   there a little bit because it's about doing more  of what you're already good at. Yes, and you're   right. It's about kind of like, identify, use, and  challenge is really kind of the three ways that we   break it down in some of our training programs. 

Right. That you want to be able to kind of know   the skills that they identify, the skills that  you have available to you, to you and to them. Use   them effectively. Don't just waste them, but also  push them to do more with it. And that's where you  

kind of further develop it. But, I mean, if you're  in a job, if you're in a team, if your work is   about people, my skills are seen, my skills are  utilized, you know, and I get to, you know, and   I'm challenged on the things that I'm already good  at and I want to get better at. There is something   bold and empowering and fun and enjoyable and  harmonious about that being your everyday.

[JAMES]

Yeah.

[COBY]

And so there really kind of is. And  again, I don't know if the word mastery would   be what you want to put in your mission statement.  but I think that that is something about, again,   the idea. Idea of, you know, again, identify,  use and challenge your skills and do more of what   you're already good at and kind of, you know,  play to your strengths. That kind of ideas,   whatever word you want to use to define that  again, this is why you need to talk to an employer  

branding professional. would help you kind of  be able to kind of mold that to kind of help,   you know, this is kind of what we are aiming for  in our everyday. I think that would be a good,   another good alternative to, you know,  trying to get, trying to use fun.

[JAMES]

Yeah, I think mastery, skill mastery, you  know, just that idea of playing and to people's   strengths and helping them to improve their  strengths is just a wonderful. We ah, use it,   like you said, as part of our engagement  strategies, building, engagement,   not engaging with. We've talked about that  to death. yeah, so weird. We cautiously,   hope that you will not rely on our faulty 

memories and do your own research. but mastery,   that is something that we absolutely,  know and know will provide the outcome   that you're looking for if as a much  better substitute than just we are fun.

[COBY]

Right? Okay, cool. I think this was a good  conversation. I think, I'll do a bit of a wrap up.

[JAMES]

Okay.

[COBY]

So the question was, is  fun a dangerous expectation in   organizational culture? And we really say  a profound, yes. Fun can have a lot of,   a lot of negative consequences when kind of  unclarified or, or ambiguity or really, you know,   not digging into the complexity of it because it  can, it can impact employee expectations. It can   impact, the way that you have, your recruitment  process set up and how you might turn people off  

who could be a real asset to your company. But  it boils down to the biggest concern is how you   define fun. And how do other people define fun?  By not really fully getting the complexity of   what this means. You can create chaos solutions by  leaning into fun. It can have a negative impact on   your employer brand. It can have, you know, it  can end up hurting your. The way that you create  

engagement in your employees. It can impact the  way that you, have utilized the skills and build   your teams and kind of have complimentary skill  sets. It can really impact belonging and it can   also have a negative impact on the projects that  you choose, the work that you do, and kind of   the focus that your company has on the, on the  everyday tasks that are required to have a grow,  

a growing and successful company. So we suggest  there might be some alternatives that you could,   they could help you, be able to kind of get to  where you want to go, maybe with a little bit   more clarity and a bit more focus. So three would  be kind of recommended, and we cautiously say that   you should definitely have some experts help you 

if this is going to be part of your messaging. So   the first was harmony around trying to kind of  build this sense of kind of cohesion and kind   of the morale and the kind of the easy to engage  in workplace that you're looking for. next was   weirdness or weird. That's something about kind  of appreciating and accepting people's differences   and allowing them to kind of bring their whole 

self to their jobs. And the last one was mastery   or skill mastery about letting people do more  of what they're good at knowing, saying that we,   we want to, we want to understand your skills, we  want to utilize them. We want to challenge you to  

be better at what you're already good at. That,  you know, those three, as alternatives could be   something that could be a great part of how  you position your, your, or your organization   position your employer brand, how you seek to  kind of add skills to your team, and kind of   how you take on projects and how you take on kind 

of initiatives. Ah, as you go forward. So again,   we caution companies to not fall into the trap of  fun, whether that's your big mission statement or   whether it's just kind of how you start to kind  of show the value proposition of your organization   and the benefits of working with you. It's  something that can end up doing far more harm than  

good. All right, so that about does it for us. For  a full archive of the podcast and access the video   version hosted on our YouTube channel, visit  www.roman3.ca/ podcast thanks for joining us.

[ANNOUNCER]

For more information on topics like  these, don't forget to visit us at www.roman3.ca.   Side effects of this podcast may include  improved retention, high productivity,   increased market share, employees  breaking out in spontaneous dance,   dry mouth, a version of the sound of James’  voice, desire to find a better podcast…

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