Avoid the rookie mistakes engineering managers and engineering leaders make at running one-on-one meetings. James Stanier, SVP of Engineering at Brandwatch, and author of "Become an Effective Software Engineering Manager" will teach you how to handle one-on-ones with both introverts, and people who complain all the time, along with many more tips and tricks.
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In this interview we're covering:
Excerpt from the interview:
"Remember; venting to your manager is fine. Sometimes people get frustrated and need to blow off steam in a private setting. You should support this.
If it becomes a recurring thing though, it's your duty as a manager to turn this into constructive energy. In this situation, you rarely have anything to say; you're just listening to a frustrated person. Sometimes you try to turn the conversation in a positive direction, but they just vent more, and you end up getting frustrated yourself.
I’ve dealt with employees who were venting all the time. I’m a good listener, but it can backfire when I run into these people. The first time I had a team member doing this early in my management career, I had no idea what to do.
Many weeks went by until I finally said..."