219 - The Missing Piece For Growth Is Connection (Joseph Lee, Co-Founder & CEO at Syncly)
Feb 19, 2025•26 min•Season 5Ep. 219
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Episode description
Joseph Lee is Co-Founder & CEO at Syncly (Seed funded). Syncly is a customer feedback analysis platform that let’s you see customer pains and prevents customer churn.
Here’s what we cover:
How do you incorporate customer research at Syncly? What are your goals;
- Using the JBTD framework;
- How have you actually used research insights;
- How do you connect insights to your product roadmap;
- Your pricing page takes me to a demo form, why not share at least a range;
- Challenges with customer research;
- Customer research with your “haters” or lapsed buyers;
- Joseph asks me his burning question.
Joseph on LinkedIn:www.linkedin.com/in/josephdhlee/
Syncly: https://syncly.app/
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Music by my talented daughter.
Anna on LinkedIn: linkedin.com/in/annafurmanov
Website: furmanovmarketing.com
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