![S4E4 Interview with Mike Heitzke, Lead Product Designer, CarMax Asurion on Management, Design Ops, Mental Health - podcast episode cover](https://storage.buzzsprout.com/0z02xq7eab5ywpy9sgku5xymis5y?.jpg)
Episode description
Mike Heitzke is a perpetual hobbyist. Competitive powerlifter, three-pedal car enthusiast, tinkerer and watch collector. He served within the logistics space at CarMax as a Lead Product Designer.
In this episode, we talked about:
- MIke’s role at CarMax
- Design Operations and management
- Serving internal partners CarMax
- Experience in managing designers
- The first failure in leadership
- Mental Health
- Life as a competitive powerlifter
- First design job from Craigslist
Links and Resources:
https://www.designbetter.co/designops-handbook
Org Design for Design Orgs: Building and Managing In-House Design Teams
The Five Dysfunctions of a Team: A Leadership Fable
The five keys to a successful Google team