Episode description

Have you struggled with letting go of client work and trusting your team to deliver? 

You might feel – even with processes – that your team can’t deliver at the level you want.

It’s not unusual for agency owners to struggle with sharing their specialized knowledge with their team.  

The struggle is made more difficult when you don’t know or don’t solve the root of the issue. This misunderstanding leads to reliance on ineffective, "quick-fix" solutions. 

I often hear agency owners express the challenge as “my team let me down" or  "I find it hard to delegate client responsibilities,” but the root is the struggle to transfer your niche knowledge.  

It’s a bottleneck that stunts business growth, operational efficiency, and your ability to step into a role where you work on your business more than you work in your business. 

In this episode, I explore the nuanced challenge of niche knowledge transfer and provide three key strategies for knowledge transfer in an agency. 

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Get the full show notes and more information here: https://audreyjoykwan.com/podcast-ep94

Podcast Edits by Lindsay Curtis