Episode description

Leader to Leader: Unlocking the Digital Front Door to Improve Patient Care & Provider Efficiency

The Covid-19 pandemic forced patients and providers to turn to digital solutions when they may not otherwise have done so. This has led to the digital transformation of today in which providers are attempting to balance patient care with digital efficiency and are sometimes struggling with it.

Russ Branzell, President and CEO of CHIME, meets with John Squeo, Sr. Vice President, Provider and Healthcare Services at CitiusTech, to discuss the benefits and challenges of modern digital health technology for both providers and patients. John shares quick wins that providers can do to increase excitement and implementation of digital solutions, such as online bill pay improvements, that can increase revenue and fuel innovation.

John discusses the importance of a holistic ecosystem approach to healthcare and digital health technology that goes beyond your organization’s four walls. Tune in for John’s advice about the importance of improving the doctor’s digital presence. Also, hear how custom Legos played a meaningful role in John’s personal CHIME Boot Camp journey.