Krishna Raj Raja – Founder & CEO of SupportLogic, Inc. and Author of Support Experience. How Innovative Companies Are Using Artificial Intelligence to Win the Hearts, Minds, and Wallets of Customers Krishna Raj Raja delves into how AI is helping companies strengthen customer loyalty – an increasingly essential strategy for growth in today’s competitive market. Krishna’s work reveals how AI is shifting the focus of customer support from reactive to proactive, predicting emotional escalations,...
Dec 18, 2024•54 min•Transcript available on Metacast Robert Kerbeck – Corporate Spy and Author of Ruse: Lying the American Dream from Hollywood to Wall Street Robert Kerbeck’s true crime memoir, RUSE: Lying the American Dream from Hollywood to Wall Street is the story of how a wannabe actor became the world’s greatest corporate spy. Frank Abagnale, author of Catch Me If You Can, said, “Kerbeck has mastered the art of social engineering, or what he calls ‘rusing’, and taken it to a whole new level,” while the New York Journal of Books wrote “Kerbec...
Dec 16, 2024•54 min•Ep 2512•Transcript available on Metacast Dr. Stephen Furlich – Author of Sex Talk: How Biological Sex Influences Gender Communication Differences Throughout Life’s Stages Dr. Stephen Furlich is the author of Nonverbal Epiphany: Steps to Improve Your Nonverbal Communication. He is also the best-selling author of a breakthrough book, Sex Talk: How Biological Sex Influences Gender Communication Differences Throughout Life’s Stages. He has taught and researched communication at the university level for over 20 years. He has taught a variet...
Dec 13, 2024•54 min•Transcript available on Metacast Chris Greco - Author of 8 Steps to Overcoming Everyday Adversity Chris Greco is a dedicated father, husband, and CEO known for his faith, underdog grit, and perseverance. His boundless energy and core values approach have been instrumental in uniting organizations to achieve goals that once seemed unattainable. In 2023, as CEO, Chris successfully turned around a retail technology company, safeguarding employee jobs and delivering returns for investors. The former CEO of the largest food distribu...
Dec 12, 2024•57 min•Ep 2510•Transcript available on Metacast Steve Vamos – Former Xero CEO and Author of Through Shifts and Shocks: Lessons from the Front Line of Technology and Change Steve Vamos is an author, speaker and advisor with over 40 years’ experience in the global technology and digital media industries as a CEO and Board Director. He has lived and worked in Australia, New Zealand, USA and Asia. Steve was CEO of ASX-listed technology company Xero from April 2018 to January 2023, where he led a team of more than 4,500 people around the world. Pr...
Dec 11, 2024•54 min•Ep 2509•Transcript available on Metacast Jenny Jing Zhu – Founder of Lush Decor and Author of Dream Weaver: Finding Strength & Purpose in Life’s Twists and Turns Jenny Jing Zhu – Would you believe that a girl from a remote village in Shandong, China, without electricity or basic amenities, could one day stand as a Chairwoman on the global stage? This is my story—my journey from humble beginnings to the forefront of entrepreneurship and empowerment. My early years were filled with determination to change my family’s fate. From worki...
Dec 09, 2024•54 min•Ep 2508•Transcript available on Metacast Ulla Sommerfelt – Exited Founder and Author of Firesoul Leadership: An Entrepreneur’s Blueprint for Fueling Growth, Igniting Creativity, and Crafting a Culture of Compassion Ulla Sommerfelt is the cofounder and CEO of an award-winning design consultancy, Ulla Sommerfelt has seen firsthand the vital role culture plays in the success of an organization. Starting with a small team, her company, EGGS, grew rapidly to more than 130 people of twenty-seven nationalities and became one of the most succe...
Dec 06, 2024•54 min•Ep 2507•Transcript available on Metacast Wayne Elliott – Ship Recycling and Strauss Naturals Advocate Wayne Elliott has been in the ship recycling business for 40 years. His company can take a 1000-foot-long ship and reduce it to a pile to reusable materials. He has grown into other areas such as battery recycling. He recounts his life-changing experience with SHD, a health supplement he stumbled upon after battling angina and its debilitating symptoms. Struggling with leg cramps, shortness of breath, night sweats, and chest pains, Way...
Dec 05, 2024•58 min•Transcript available on Metacast Wayne Elliott has been in the ship recycling business for 40 years. His company can take a 1000-foot-long ship and reduce it to a pile to reusable materials. He has grown into other areas such as battery recycling. He recounts his life-changing experience with SHD, a health supplement he stumbled upon after battling angina and its debilitating symptoms. Struggling with leg cramps, shortness of breath, night sweats, and chest pains, Wayne also grappled with anxiety and a lack of energy, resigning...
Dec 05, 2024•58 min•Ep 2505•Transcript available on Metacast Paul Lawrence – Businessman, Author, & Passionate Veteran Advocate Dr. Paul R. Lawrence Paul R. Lawrence is a businessman, author, and passionate Veteran advocate. He has 35 years of experience solving management problems in large, complex organizations. As a private sector executive, he was a consulting Partner at two Big-Four accounting firms and a Vice President in two Fortune 500 companies. He is a government management thought leader, having written several books on the subject. For alm...
Dec 04, 2024•54 min•Transcript available on Metacast Rich Christiansen – Co-Founder of 55 Businesses and Author of BlindSighted Rich Christiansen is a globally-recognized thought leader, educator, mentor, parallel entrepreneur, and humanitarian. He assists people in fearlessly facing their dragons, making peace with them, and navigating the intricate mazes of their lives. Rich is set to release his latest book Blindsighted in October 2024. BlindSighted unfolds a journey of identity, faith, and healing, delving into the intriguing history of Rich’s...
Dec 02, 2024•57 min•Ep 2503•Transcript available on Metacast Wes Bush – Product-Led Growth Expert and Author of The Product-Led Playbook: How to Unlock Self-Serve Revenue and Dominate Your Market (With a Tiny Team) Wes Bush has helped more than 408 SaaS businesses generate $1B in self-serve revenue. He has pioneered product-led growth (PLG) and consulted for hypergrowth and Fortune 500 companies on PLG strategies. His bestselling book, Product-Led Growth: How to Build a Product That Sells Itself, has been read by more than 500,000 people. In his new book,...
Nov 25, 2024•55 min•Transcript available on Metacast Pranav Dalal – CEO & Founder at Office Beacon Pranav Dalal in 2001 with just $2,000 started Office Beacon. It is now a global leader in remote staffing solutions. We help businesses grow with expert staffing across marketing, administration, and more, with 5,000+ employees in the US, India, Philippines, and South Africa. He has a unique perspective on this trend and has seen countless benefits. These include enhanced productivity, access to a diverse global talent pool, and improved employee...
Nov 22, 2024•54 min•Transcript available on Metacast Wayne Elliott – Ship Recycling and Strauss Naturals Advocate Wayne Elliott has been in the ship recycling business for 40 years. His company can take a 1000-foot-long ship and reduce it to a pile to reusable materials. He has grown into other areas such as battery recycling. He recounts his life-changing experience with SHD, a health supplement he stumbled upon after battling angina and its debilitating symptoms. Struggling with leg cramps, shortness of breath, night sweats, and chest pains, Way...
Nov 21, 2024•54 min•Transcript available on Metacast Phillip Dane – Co-founder and CEO of Odd Market, Los Feliz Flea, Vintage Land, and LACC Swap Meet. Founder and CEO of Ultimate WP SMS Support Phillip Dane is a seasoned entrepreneur with a passion for innovation and a deep love for WordPress. Alongside his wife, Shelly Dane, he is the Co-Founder of a successful event company that has made a significant mark in the industry. Recognizing the limitations of traditional email marketing, Phillip’s curiosity led him to explore the potential of SMS tec...
Nov 20, 2024•54 min•Transcript available on Metacast Shadan Capri – Attorney/Founder of Kapri Law & Consulting and the Author of The Red Movement: Social and Environmental Justice in the 21st Century Shadan Kapri (pronounced Shadawn Capri) is a trailblazing human rights attorney, activist, and bestselling author. Her book, “The Red Movement: Social & Environmental Justice in the 21st Century” has been called a “beacon of light” and a “must-read” for its revolutionary approach to fighting modern day injustices. It has been a Human Rights an...
Nov 18, 2024•54 min•Ep 2498•Transcript available on Metacast Haley Marie Keith – CEO and Co-Founder of MITO Material Solutions Haley Marie Keith is the CEO and co-founder of MITO Material Solutions, a science company focused on building a more sustainable world with high performance materials. MITO® is the first to market functionalized graphene products that deliver lab verified improvements in strength, durability, and flexibility in composite materials allowing manufacturers to make lighter, longer-lasting products. Haley discovered her passion for bus...
Nov 15, 2024•54 min•Transcript available on Metacast Wayne Elliott – Ship Recycling and Strauss Naturals Advocate Wayne Elliott has been in the ship recycling business for 40 years. His company can take a 1000-foot-long ship and reduce it to a pile to reusable materials. He has grown into other areas such as battery recycling. He recounts his life-changing experience with SHD, a health supplement he stumbled upon after battling angina and its debilitating symptoms. Struggling with leg cramps, shortness of breath, night sweats, and chest pains, Way...
Nov 15, 2024•54 min•Ep 2496•Transcript available on Metacast Ashley Gould – Founder & CEO of Âme Atendre Ashley Gould is the founder of Âme Atendre. Ashley started out practicing law in California and she also served in leadership positions at extremely successful startups such as JUUL and 23andMe. The pandemic led her to move to Utah with her family where she reflected on the lack of communication and empathy between people and started musing on the importance of dining tables…which quickly led to her turning her focus onto household goods in general...
Nov 13, 2024•54 min•Transcript available on Metacast great show!
Nov 11, 2024•54 min•Transcript available on Metacast Aditya Bhamidipaty – CEO & Founder of FirstHive Aditya Bhamidipaty is the Founder and CEO of FirstHive, a global Customer Data Platform. He has been a serial technology entrepreneur solving problems for marketers. His stewardship has helped FirstHive to be among the first few to imbibe machine learning into customer data profiling, delivering 6X ROI to some of the world’s largest brands on their marketing initiatives. Aditya started his career with Procter and Gamble (P&G), where he play...
Nov 08, 2024•55 min•Transcript available on Metacast Zack Schwarts – Chief Information and Technology Officer at Events DC Zack Schwartz is the Chief Information and Technology Officer at Events DC. He joined the company in April 2023 from the US Department of Commerce, where he most recently served as acting CIO for the Office of Secretary and small bureaus. Prior to this role, Schwartz served as a Senior Advisor to the Secretary and led the Department’s COVID-19 Coordination Team, where he was responsible for driving and coordinating DOC’s pande...
Nov 06, 2024•56 min•Ep 2492•Transcript available on Metacast Mathieu Lavoie – Co-Founder of Flare Systems Mathieu Lavoie is the Co-Founder of Flare Systems, where they have been working since April 2017. Prior to that, they held various positions in the field of cybersecurity at Desjardins from October 2014 to December 2018. They also worked as a Malware Analyst at ESET in April 2013. Mathieu Lavoie holds a Baccalauréat en génie des technologies de l’information from École de technologie supérieure, where they studied from 2010 to 2014. They also attended...
Nov 04, 2024•54 min•Transcript available on Metacast RK Bob Brown – Author of Foundation Repair Secrets RK Bob Brown is an author, speaker, and the foremost authority on foundation repair diagnosis. With more than 35-years-experience, Bob brings transparency, accountability, and engineering efficacy to an otherwise opaque industry. His Bestselling and award winning book, Foundation Repair Secrets reveals insider secrets to avoid costly repairs. He founded Arizona Foundation Solutions in 1989 and built one of the only foundation repair companies to...
Nov 03, 2024•53 min•Ep 2490•Transcript available on Metacast Mark Bennett – President of President of Bank of America Jacksonville Mark K. Bennett is the newly appointed President of Bank of America Jacksonville, succeeding Greg Smith, who recently announced his retirement. In this role, Bennett connects the bank’s extensive resources across eight business lines to serve companies, families, and individuals throughout northeast Florida. He leads initiatives to strengthen local economic opportunity, support social concerns, and promote teammate health, saf...
Nov 03, 2024•54 min•Transcript available on Metacast Adam Wallace – CEO of Collective Equities and Author of (RE)VALUE: Raise Your Prices and Build Your Legacy Adam has spent years unlocking pricing power for products and services. After more than a decade as a corporate fixer, joining Fortune 100 leadership teams to capture additional value on multibillion dollar ventures, he now serves as an interim executive and board member for a portfolio of private companies. He continues to develop and implement pricing and operations strategies that reliab...
Nov 03, 2024•54 min•Ep 2488•Transcript available on Metacast Colin C. Campbell – Serial Founder and Author of Start. Scale. Exit. Repeat.: Serial Entrepreneurs’ Secrets Revealed! Colin C. Campbell has been a serial entrepreneur for over 30 years and is the author of Start. Scale. Exit. Repeat.: Serial Entrepreneurs’ Secrets Revealed! He has founded and scaled various internet companies that collectively have reached a valuation of almost $1 billion. Having successfully navigated the exits of companies like Tucows Interactive, Internet Direct Canada, Hosto...
Oct 28, 2024•54 min•Transcript available on Metacast Gator Halpern – Founder and President at Coral Vita Gator Halpern is Founder and President at Coral Vita, a winner of the Earthshot Prize Winner, an United Nations Young Champion of the Earth, a Forbes 30 Under 30, and an Echoing Green Fellow. At Coral Vita, we’re building a company to change the fate of our world’s coral reefs. By creating a technology enabled commercial model that can scale reef restoration, we are working to reverse global reef degradation and ensure that communities around t...
Oct 25, 2024•57 min•Ep 2486•Transcript available on Metacast Arya Solur – Exponential Edge Podcast Creator and Author of Exponential Edge – Navigating the future with insights from 30 visionaries: A practical guide to shaping your career path Arya Solur is the Founder and Secretary of Armor-Driving Cybersecurity for Small Businesses. He is the Creator of the Exponential Edge Podcast and published author. He first book is 5 star rated on Amazon! He is a Musician in the Boston Youth Symphony and a Student Athlete as the Varsity Football Captain. He is a Hig...
Oct 24, 2024•54 min•Transcript available on Metacast Sridhar Solur – CEO of Kenmore Sri Solur is chief executive officer of brands for Kenmore at Transformco. An industry veteran with 25+ years of experience, Sri has a rich history of success leading high-tech products and businesses. He previously served as CPO and GM at Berkshire Grey, a leader in industrial robotics, and was a member of the leadership team that took the company public. Sri also served as CPO at SharkNinja and was instrumental in bringing the Shark IQ Robot vacuum and NinjaFoodi...
Oct 23, 2024•54 min•Ep 2484•Transcript available on Metacast 
