Back in January 2020, Tristan Harris went to Washington, D.C. to testify before the U.S. Congress on the harms of social media. A few weeks ago, he returned — virtually — for another hearing , Algorithms and Amplification: How Social Media Platforms’ Design Choices Shape Our Discourse and Our Minds . He testified alongside Dr. Joan Donovan , Research Director at the Harvard Kennedy School’s Shorenstein Center on Media Politics and Public Policy and the heads of policy from Facebook, YouTube and ...
May 10, 2021•33 min•Ep. 35
Can hypnosis be a tool to help us see how our minds are being shaped and manipulated more than we realize? Guest Anthony Jacquin is a hypnotist and hypnotherapist of over 20 years, author of Reality is Plastic , and he co-runs the Jacquin Hypnosis Academy. He uses his practice to help his clients change their behavior and improve their lives. In this episode, he breaks down the misconceptions of hypnosis and reveals that despite the influence of hypnotizing forces like social media, we all still...
Apr 29, 2021•47 min•Ep. 34
[This episode originally aired May 21, 2020] Internationally-recognized global leader on climate change Christiana Figueres argues that the battle against global threats like climate change begins in our own heads. She became the United Nations’ top climate official, after she had watched the 2009 Copenhagen climate summit collapse “in blood, in screams, in tears.” In the wake of that debacle, Christiana began performing an act of emotional Aikido on herself, her team, and eventually delegates f...
Apr 22, 2021•1 hr
What do you think the other side thinks? Guest Dan Vallone is the Director of More in Common U.S.A. , an organization that’s been asking Democrats and Republicans that critical question. Their work has uncovered countless “ perception gaps ” in our understanding of each other. For example, Democrats think that about 30 percent of Republicans support "reasonable gun control," but in reality, it’s about 70 percent. Both Republicans and Democrats think that about 50 percent of the other side would ...
Apr 15, 2021•1 hr 2 min•Ep. 33
The film Coded Bias follows MIT Media Lab researcher Joy Buolamwini through her investigation of algorithmic discrimination, after she accidentally discovers that facial recognition technologies do not detect darker-skinned faces. Joy is joined on screen by experts in the field, researchers, activists, and involuntary victims of algorithmic injustice. Coded Bias was released on Netflix April 5, 2021, premiered at the Sundance Film Festival last year, and has been called “‘An Inconvenient Truth’ ...
Apr 08, 2021•24 min
How many technologists have traveled to Niger, or the Balkans, or Rwanda, to learn the lessons of peacebuilding? Technology and social media are creating patterns and pathways of conflict that few people anticipated or even imagined just a decade ago. And we need to act quickly to contain the effects, but we don't have to reinvent the wheel. There are people, such as this episode’s guest, Shamil Idriss , CEO of the organization Search for Common Ground , who have been training for years to under...
Apr 01, 2021•1 hr 17 min•Ep. 32
Disinformation researchers have been fighting two battles over the last decade: one to combat and contain harmful information, and one to convince the world that these manipulations have an offline impact that requires complex, nuanced solutions. Camille François , Chief Information Officer at the cybersecurity company Graphika and an affiliate of the Harvard Berkman Klein Center for Internet & Society , believes that our common understanding of the problem has recently reached a new level. ...
Mar 18, 2021•56 min•Ep. 31
It’s no revelation that Americans aren’t getting along. But it’s easier to diagnose the problem than come up with solutions. The organization Braver Angels runs workshops that convince Republicans and Democrats to meet, but not necessarily in the middle. “Conflict can actually be a pathway to intimacy and connection rather than division, if you have the right structure for bringing people together,” says Ciaran O’Connor, the organization’s Chief Marketing Officer. We’re delighted to have Ciaran ...
Mar 04, 2021•1 hr•Ep. 30
When Kate Raworth began studying economics, she was disappointed that the mainstream version of the discipline didn’t fully address many of the world issues that she wanted to tackle, such as human rights and environmental destruction. She left the field, but was inspired to jump back in after the financial crisis of 2008, when she saw an opportunity to introduce fresh perspectives. She sat down and drew a chart in the shape of a doughnut, which provided a way to think about our economic system ...
Feb 11, 2021•1 hr 26 min•Ep. 29
Yuval Noah Harari is one of the rare historians who can give us a two-million-year perspective on today’s headlines. In this wide-ranging conversation, Yuval explains how technology and democracy have evolved together over the course of human history, from paleolithic tribes to city states to kingdoms to nation states. So where do we go from here? “In almost all the conversations I have,” Yuval says, “we get stuck in dystopia and we never explore the no less problematic questions of what happens...
Jan 15, 2021•2 hr•Ep. 28
You’ve heard us talk before on this podcast about the pitfalls of trying to moderate a “global public square.” Our guest today, Eli Pariser , co-director of Civic Signals , co-founder of Avaaz , and author of " The Filter Bubble ," has been thinking for years about how to create more functional online spaces and is bringing people together to solve that problem. He believes the answer lies in creating spaces and groups intentionally, with the same kinds of skilled support and infrastructure that...
Dec 23, 2020•48 min•Ep. 27
We are in the midst of a teen mental health crisis. Since 2011, the rate of U.S. hospitalizations for preteen girls who have self-harmed is up 189 percent, and with older teen girls, it’s up 62 percent. Tragically, the numbers on suicides are similar — 151 percent higher for preteen girls, and 70 percent higher for older teen girls. NYU social psychologist Jonathan Haidt has spent the last few years trying to figure out why, working with fellow psychologist Jean Twenge , and he believes social m...
Oct 27, 2020•41 min•Ep. 26
Today’s extremists don’t need highly produced videos like ISIS. They don’t need deep pockets like Russia. With the right message, a fringe organization can reach the majority of a nation’s Facebook users for the price of a used car. Our guest, Zahed Amanullah , knows this firsthand. He’s a counter-terrorism expert at the Institute for Strategic Dialogue , and when his organization received $10,000 in ad credits from Facebook for an anti-extremism campaign, they were able to reach about two-third...
Oct 06, 2020•43 min•Ep. 25
A new documentary called The Social Dilemma comes out on Netflix today, September 9, 2020. We hope that this film, full of interviews with tech insiders, will be a catalyst and tool for exposing how technology has been distorting our perception of the world, and will help us reach the shared ground we need to solve big problems together. Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising....
Sep 09, 2020•4 min
This summer, Facebook unveiled “2Africa,” a subsea cable project that will encircle nearly the entire continent of Africa — much to the surprise of Julie Owono . As Executive Director of Internet Without Borders , she’s seen how quickly projects like this can become enmeshed in local politics, as private companies dig through territorial waters, negotiate with local officials and gradually assume responsibility over vital pieces of national infrastructure. “It’s critical, now, that communities h...
Sep 02, 2020•36 min•Ep. 24
In 1940, a group of 60 American intellectuals formed the Committee for National Morale. “They’ve largely been forgotten,” says Fred Turner , a professor of communications at Stanford University, but their work had a profound impact on public opinion. They produced groundbreaking films and art exhibitions. They urged viewers to stop, reflect and think for themselves, and in so doing, they developed a set of design principles that reimagined how media could make us feel more calm, reflective, empa...
Aug 06, 2020•37 min•Ep. 23
Imagine a world where every country has a digital minister and technologically-enabled legislative bodies. Votes are completely transparent and audio and video of all conversations between lawmakers and lobbyists are available to the public immediately. Conspiracy theories are acted upon within two hours and replaced by humorous videos that clarify the truth. Imagine that expressing outrage about your local political environment turned into a participatory process where you were invited to solve...
Jul 23, 2020•47 min•Ep. 22
#StopHateforProfit is an important first step, but we need to go much further. Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.
Jul 10, 2020•9 min
What would inspire someone to singlehandedly initiate an armed standoff on the Hoover Dam, or lead the police on a 100-mile-an-hour car chase while calling for help from an anonymous internet source, or travel hundreds of miles alone to shoot up a pizza parlor? The people who did these things were all connected to the decentralized cult-like internet conspiracy theory group called QAnon. Our guest this episode, Travis View , is a researcher, writer and podcast host who has spent the last few yea...
Jul 08, 2020•59 min•Ep. 21
The sound of bullies on social media can be deafening, but what about their victims? “They're just sitting there being pummeled and pummeled and pummeled,” says Fadi Quran . As the campaign director of Avaaz , a platform for 62 million activists worldwide, Fadi and his team go to great lengths to figure out exactly how social media is being weaponized against vulnerable communities, including those who have no voice online at all. “They can't report it. They’re not online.” Fadi says. “They can'...
Jun 22, 2020•56 min•Ep. 20
[This episode originally aired on November 5, 2019] Maria Ressa is arguably one of the bravest journalists working in the Philippines today. As co-founder and CEO of the media site Rappler , she has withstood death threats, multiple arrests and a rising tide of populist fury that she first saw on Facebook, in the form of a strange and jarring personal attack. Through her story, she reveals, play by play, how an aspiring strongman can use social media to spread falsehoods, sow confusion, intimida...
Jun 17, 2020•52 min
When you’re gripped by anxiety, fear, grief or dread, how do you escape? It can happen in the span of a few breaths, according to meditation experts Jack Kornfield and Trudy Goodman . They have helped thousands of people find their way out of a mental loop, by moving deeper into it. It's a journey inward that reveals an important lesson for the architects of the attention economy: you cannot begin to build humane technology for billions of users, until you pay careful attention to the course of ...
Jun 02, 2020•49 min•Ep. 19
How can we feel empowered to take on global threats? The battle begins in our heads, argues Christiana Figueres . She became the United Nation’s top climate official, after she had watched the 2009 Copenhagen climate summit collapse “in blood, in screams, in tears.” In the wake of that debacle, she began performing an act of emotional Aikido on herself, her team and eventually delegates from 196 nations. She called it “stubborn optimism." It requires a clear and alluring vision of a future that ...
May 21, 2020•53 min•Ep. 18
How does disinformation spread in the age of COVID-19? It takes an expert like Renée DiResta to trace conspiracy theories back to their source. She’s already exposed how Russian state actors manipulated the 2016 election, but that was just a prelude to what she’s seeing online today: a convergence of state actors and lone individuals, anti-vaxxers and NRA supporters, scam artists and preachers and the occasional fan of cuddly pandas. What ties all of these disparate actors together is an informa...
May 07, 2020•53 min•Ep. 17
An information system that relies on advertising was not born with the Internet. But social media platforms have taken it to an entirely new level, becoming a major force in how we make sense of ourselves and the world around us. Columbia law professor Tim Wu , author of The Attention Merchants and The Curse of Bigness , takes us through the birth of the eyeball-centric news model and ensuing boom of yellow journalism, to the backlash that rallied journalists and citizens around creating industr...
Apr 28, 2020•45 min•Ep. 16
We agree more than we think we do, but tech platforms distort our perceptions by amplifying the loudest, angriest and most dismissive voices online. In reality, they’re just a noisy faction. This Earth Day we ask Anthony Leiserowitz , Director of the Yale Program on Climate Change Communication, how he shifts public opinion on climate change. We’ll see how tech platforms could amplify voices of solidarity within our own communities. More importantly, we’ll see how they could empower 2 billion pe...
Apr 22, 2020•1 hr 7 min•Ep. 15
How can tech companies help flatten the curve? First and foremost, they must address the lethal misinformation and disinformation circulating on their platforms. The problem goes much deeper than fake news, according to Claire Wardle , co-founder and executive director of First Draft . She studies the gray zones of information warfare, where bad actors mix facts with falsehoods, news with gossip, and sincerity with satire. “Most of this stuff isn't fake and most of this stuff isn't news,” Claire...
Mar 31, 2020•1 hr 3 min•Ep. 14
What difference does a few hours of Congressional testimony make? Tristan takes us behind the scenes of his J anuary 8th testimony to the Energy and Commerce Committee on disinformation in the digital age. With just minutes to answer each lawmaker’s questions, he speaks with Committee members about how the urgency and complexity of humane technology issues is an immense challenge. Tristan returned hopeful, and though it sometimes feels like Groundhog Day, each trip to DC reveals evolving convers...
Jan 30, 2020•42 min•Ep. 13
We are in the middle of a global trust crisis. Neighbors are strangers and local news sources are becoming scarcer; institutions that used to symbolize prestige, honor and a sense of societal security are ridiculed for being antiquated and out of touch. To replace the void, we turn to sharing economy companies and social media, which come up short, or worse. Our guest on this episode, academic and business advisor Rachel Botsman , guides us through how we got here, and how to recover. Botsman is...
Jan 14, 2020•51 min•Ep. 12
“You can binge watch an ideology in a weekend,” says Tony McAleer . He should know. A former white supremacist, McAleer was introduced to neo-Nazi ideology through the U.K. punk scene in the 1980s. But after his daughter was born, he embarked on a decades-long journey from hate to compassion. Today’s technology, he says, make violent ideologies infinitely more accessible and appealing to those who long for acceptance. Social media isolates us and can incubate hate in a highly diffuse structure, ...
Dec 19, 2019•41 min•Ep. 11
