How Good Change Management Makes Learning Programs More Effective (part 1)

Krista Gerhard and Craig Sherman discuss why change management is so critical to learning program effectiveness. Often, change management is forgotten or treated as an afterthought when new learning programs roll out. Unfortunately, that can really hamper their effectiveness. Craig introduces the ABCD framework for integrating change management into learning programs, then goes into detail on the A and B components: (A)nchor to Motivation and (B)uild Role Models.